Find cheap flights from Rio de Janeiro to the United Kingdom

Find cheap flights from Rio de Janeiro to the United Kingdom

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Good to know - Cheap tickets from Rio de Janeiro to the United Kingdom

Low season

NovemberBest time to beat the crowds (5% less expensive on average)

High season

JulyMost popular time to fly (12% more expensive on average)

Average price (return flight)

£536(avg. price over the last 2 weeks)

Good deal (return flight)

£418or less

Good deal one-way

£196or less

Top tips for finding a cheap flight from Rio de Janeiro to the United Kingdom

  • Looking for a cheap flight from Rio de Janeiro to the United Kingdom? 25% of our users found tickets from Rio de Janeiro to the United Kingdom for the following prices or less: to London £234 one-way - £470 round-trip, to Manchester £287 one-way - £515 round-trip
  • High season is considered to be January, February and December. The cheapest month to fly from Rio de Janeiro to the United Kingdom is January.
  • Morning departure is around 69% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

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Top 5 airlines serving from Rio de Janeiro to the United Kingdom

Scores according to KAYAK customer reviews

7.7
KLM
Overall score based on 3,657 reviews
7.9
Boarding
7.6
Comfort
8.4
Crew
7.2
Entertainment
7.4
Food
Airline reviews

Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Pros: "Nothing"
Cons: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"

Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Pros: "Very professional"
Cons: "Lost luggage"

Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Pros: "Nothing!"
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Cons: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Pros: "Smooth flight."
Cons: "Seat a little cramped."

Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Pros: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Cons: "Boarding could be better"

Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Pros: "Great service"

Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"

Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Pros: "Comfort was better than on the previous Dash-8. Food was OK."
Cons: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."

Pros: "Good services!"

Pros: "Norhing"
Cons: "They have mabaged to lost my luggage"

Pros: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Cons: "Nothing"

Pros: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Pros: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Cons: "Flight was delayed due to weather in Amsterdam area"

Cons: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Pros: "The sandwiches were simple yet just the right touch, on all four flights."

Pros: "Very little if any."
Cons: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Cons: "suitcase didn't turn up, although connection was quite tight"

Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Cons: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Cons: "Long stop over at Schiphol. Too Long!!!!"

Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Pros: "Nothing"
Cons: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Pros: "Easy airport business"

Pros: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Cons: "As above"

Pros: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Cons: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."

Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Pros: "Same as above"

Cons: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."

Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Pros: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Cons: "No complaints."

Pros: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Cons: "55 minute delay was not welcome."

Pros: "The crew was great"
Cons: "They should be on time but we left 30 minutes later."

Pros: "Comfortable flight, friendly staff"

Pros: "All good"
Cons: "To drop the bag was very messy"

Cons: "The flight was delayed at the last minute"

Pros: "All the staff was great."
Cons: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"

Cons: "The flight was delayed 7 hours"

Pros: "Crew speaking french"
Cons: "Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful."

Pros: "Good seat space, comfortable, on time arrival"
Cons: "The food was ok, not great. The plane was Very cold!!!"

Pros: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Cons: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Cons: "The boarding in Rio de Janeiro was great, the land crew was very helpful. In Lima it was below par, the crew was not helpful at all, and no warnings or communications to when to board. Had to wait an hour inside the plane for some sort of maintenance."

Pros: "The flight itself was fine. The flight attendants were friendly and solicitous. The food was good on the long haul leg of my trip. The trip itself was nice."
Cons: "It seems LATAM changed the way they charge fees in July. The ticket for my return trip included no allowance for checked bags, and that detail wasn't obvious on my reservation information. Imagine my surprise when I check-in for an international flight and I'm told I can't check any luggage because it isn't included on my ticket. I ended up paying $210 to check two bags. Also expect to pay a bit more for decent seat assignments. My default seat assignment was at the very back of the plane, right against the rear bulkhead where seats often can't recline. So, another $60 to move elsewhere."

Pros: "Puntualidad"

Pros: "We like the plane,seats and crew was excellent."
Cons: "Not a Latam problem but Congonhas airport is terrible if you have to use the bus to get to your plane. Airport Of Uberlandia is just terrible, small and crowded!!!!!"

Pros: "Puntual"

Cons: "Fo"

Pros: "Everything was on time. Food was good and movie selection was good"

Pros: "We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board."
Cons: "It's a short flight, only water offered on board."

Pros: "Nothing. My advice is to look for alternatives. Latam has gone from good to worse. Believe it or not, low cost are giving a better service"
Cons: "Everything. It is a mess. Delays, baggage problems, aircraft passenger entry... the list goes on"

Pros: "I fly for a living sand I’m on airlines all over the world. This little flight was of the worst I have ever been on and I’ll never fly Latam again"
Cons: "From the time my ticket was scanned it to 37 mins to board the plan... standing still in line. Caos! A message announces at any time we a happy to serve you water I got up and asked for water and was told wait until the cart comes by my seat. The seats are VERY CLOSE together and my row 22"

Pros: "The food and in-fight entertainment"
Cons: "Comfortable seats"

Pros: "They're very professional I would recommend to everyone"
Cons: "Free soft drinks it was $10 brasilian money"

Pros: "Quick flight from Medellin to Barranquilla. Easy checkin & boarding. Crew was helpful getting everyone onbard and ready to go. No issues."

Pros: "The seats were typical airliner seats - good enough but more leg room would be nice. Our flights ran on time, and the crew was excellent. Our experience at the Lima Airport was much improved from our first stop there."

Cons: "This connection was 1 hour and 20 minutes and I was asked to pickup my luggage and do check-in again, when I arrived to the desk they said that I needed to be there 2 hours ago and just after arguing my connection situation they let my pass"

Pros: "Excellent price and value. Great service both before and after travelling with an infant"
Cons: "Food quality could be better"

Pros: "Great airline. New Boeing 787. Very courteous crew. Nice business cabin with reclining seats and seatback IFE. Light meal served with some very good Chilean wine. As they are part of One World I used the very spacious Iberia lounge which also made the whole trip extremely comfortable"
Cons: "No negatives"

Pros: "The seats are comfortable, the attention of the crew is great."
Cons: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."

Pros: "We made the flight in great time after our connecting flight was delayed."
Cons: "Our bags didn’t make our flight. We are very disappointed."

Pros: "Smooth flight good staff"
Cons: "Very cramped seating"

Pros: "crew, punctuality, comfort"
Cons: "no lounge. $20 coupon toward meal at mediocre airport restaurant does not cut it. very laborious boarding process very long wait for 'priority' baggage entertainment system not functional"

Pros: "the flight was quiet"
Cons: "only a sandwich and 1 glass of coke for a four hours flight? And if ask for a beer you has to wait until the end of the services... VERY POOR"

Pros: "Courteous, gracious service; efficient and comfortable flight. Thank you!"

Pros: "Staff is on top of everything on every aspect, from beginning to end. My favorite airline, far away from the rest, crew seems eager to help and make your trip the best possible experience."
Cons: "Everything was great."

Pros: "It was not physically uncomfortable."
Cons: "The flight was delayed, moved, and when it finally took off it was re routed back to São Paulo with almost zero communication. We were herded around with attendants who had no idea why our flight was canceled mid air and we had to fend for ourselves for rebooking."

Pros: "All of your staff where very nice and kind."

Cons: "no customer serve no help"

Pros: "Tryp Hotel at GRU"
Cons: "We should get some sort of refund. Just food and hotel is not enough"

Pros: "Seats were very comfortable. This was an overnight flight and the noise was very low."
Cons: "When I got to Miami they had changed my next flight until the next morning. They did not offer me a hotel or anything. I had to wait in line to try to get on a flight to RDU. Then I had to wait in the airport for 12 hours to get a seat."

Cons: "Para abordar tuvimos que caminar hasta la salida en la puerta 30 y después esperar en el bus más de veinte minutos, pesima organización de subir los pasajeros para que esperen tanto tiempo en el bus con un calor sofocante Mi asiento era el 1B y no tenia la mesita para la bandeja"

Pros: "Absolutely no customer service. Lost my full payment because Latam has no flexibility. They don't need to employ people in a "custom service department " because they don't offer any. Their options for rescheduling is zero. Their reply to all modifications is "no". Not even if you're standing at the boarding gate and they have empty seats. Use any other options for flight. Try Sky Airlines instead."

Pros: "Dreamliner was great for our 11 hour flight to santiago"

Pros: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"
Cons: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"

Pros: "The plane was warm which was so nice"

Pros: "Smooth flight"
Cons: "Worst customer service I have ever experienced!"

Pros: "The staff at the airport was very helpful. I got in the wrong line (domestic instead of international) but they still checked me in and my luggage. I had to go over to the international line to drop my luggage and didn't have to get in line once again. The crew was very nice and I was impressed that we received a meal for a 4 hour flight. Although I understand it was considered an international flight, I wasn't expecting a full blown meal. SUPER GREAT!"

Cons: "This flight was entirely unnecessary. I paid for this flight and a connector from Lima to D.C. I was in Nazca, so could have easily boarded in Lima instead, but the airline forced me to make the 14 hour trip back to Cusco instead, just so I could fly BACK to Lima on their plane, otherwise they would have cancelled my whole reservation. I will never fly with LATAM again."

Pros: "While my flight attendants were all fine and everything was very good, my daughter flew w/ LATAM 3 days later than us and her experience was good on all flights except from Lima to Rio de Janeiro."
Cons: "It was all very good on the flight TO Lima. No problems."

Pros: "Collection of movies, and flight being ontime"
Cons: "Seats, food, flight attendants didn't enforce seats in upright positions while serving food."

Pros: "El sistema de registro fue rápido, el abordaje también, el avión estaba en buenas condiciones de aseo y comodidad, la tripulación fue muy amable, el vuelo salio a tiempo."

Pros: "Boarding was handled very efficiently"
Cons: "The plane looked very dated. But otherwise it was a pleasant experience"

Pros: "The fact that there was no one sitting by me was fab. Through man on priority check in desk was very helpful getting me the assistance I needed"
Cons: "More choice of meal. Getting special.assistance.upon arrival at.Istanbul airport first outbound flight was hard. I nearly fainted as I had to stand for so long."

Cons: "Rude staff"

Pros: "Free service Food and coffee"
Cons: "Free service Food and coffee"

Pros: "Yes"
Cons: "Was excellent"

Pros: "Smooth boarding/ de-planing ; everything was on time"
Cons: "Small aircraft"

Pros: "It was incredibly quick!"

Cons: "Nothing"

Cons: "They broke my guitar"

Pros: "everything"
Cons: "price and reliability"

Pros: "I travel 70 times a year and I try to avoid BA the f I can. This flight 2 hrs late and they ran out of food as hey got to me I’m tge back. The toilets ran out of water 3/4 of the way through the flight so people couldn’t use the toilets. Not good. Zz"
Cons: "Gg"

Pros: "Helpful and Friendly Crew. Did their best to help during the delay. Able to take hand baggage on board (unlike our kid journey when forced to check it in at the gate)"
Cons: "Sat on plane for an hour waiting to depart, so delayed landing. The BA feel is no different to budget airlines now."

Cons: "More open counters for the plethora of people trying to check in. Started the trip off with frustration"

Cons: "The layover was exhausting & getting to other gate was too stressful. Changing planes should be simplified."

Cons: "Everything"

Pros: "The aircraft seemed new or renovated and it was fairly clean."
Cons: "The crew was talking with a passenger at the end of the corridor while laughing very loud. This caused many passengers to wake up from their sleep or just disturb them from their reading. Instead of telling the passenger to keep it down they were all cracking jokes to each other while the whole cabin could hear them."

Pros: "Good service and crew."
Cons: "Seats were very very narrow."

Pros: "Great relaxing"

Pros: "Nice staff."

Pros: "we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back"
Cons: "we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back"

Cons: "Not even a free water/soda was offered, need to purchase everything."

Pros: "Everything"

Pros: "."

Cons: "They lost our bags. Many of us on board. And they didn’t give us tracking numbers to follow-up. Argh"

Pros: "The on time arrival"
Cons: "That even non alcoholic drinks costs The gate agent provided misleading information"

Pros: "Timely."

Cons: "increasingly reducing space. person sitting next to me overweight and made it uncomfortable for me during the entire trip."

Pros: "Crews"
Cons: "None"

Pros: "cheaper pricing"
Cons: "no mention of visa entry to US when I booked my trip !! caused me all sorts of problems .... you must make double and triple check that when booking a ticket to a country that requires a visa it is a 'click to accept' thanks"

Pros: "Everything"

Pros: "I feel safe and comfortable in British Airways."
Cons: "The ticket is too expensive ."

Pros: "Everything"

Pros: "excellent, efficient, clean, professional"
Cons: "partnering with American Airlines is a crime and an offense."

Cons: "The boarding process could be better"

Pros: "Scum bags wanted >$5k to change flights, daylight robbery"

Cons: "Boarding at Frankfurt difficult"

Cons: "No electric outlet for charging phone or laptop TV screen was very old and barely functional"

Pros: "We Arrived safely. The captain explained the situations well."
Cons: "We left late and arrived late. They ran out of one of the menu items."

Pros: "Spacious seating."

Pros: "It all went smoothly and was on time"

Cons: "Some passengers were allowed to drink excessively becoming very loud and continually bumping into aisle-seated passengers."

Pros: "First time I enjoy flying , everything was very good"
Cons: "Nothing"

Cons: "No wifi"

Pros: "The staff were all very helpful and efficient."

Pros: "On time, no crashes"
Cons: "Extremely uncomfortable, hardly any room to breath"

Pros: "Everything"

Cons: "Had a car breakdown on the way, got to the desk 5 minutes before check in closed. Man at the counter said, 'You can't show up just a few minutes before we close. You can't do this to me.' He had my passport in hand, rather than check me in he complained for several minutes until the cut off time did come. I kept pointing to the clock saying he had time, just please check me on. He refused and at 1030 pm literally said, 'Computer is off now, too late' and walked away. I was stranded in Lagos."

Pros: "it was long time waiting ."

Cons: "Machines for boarding cards did not work - so one had to que as in the old times"

Pros: "Everything"
Cons: "Nothing"

Cons: "These long haul flights are getting more and more cramped."

Cons: "Worst trip ever"

Pros: "Efficient check in and polite crew."

Pros: "The crew was very friendly and responsive and the flight left right on time."
Cons: "The food was not good and there was very little in way of tv entertainment."

Pros: "Good entertainment, great price"
Cons: "Had about 30 people on our flight that was taking another TAP connecting flight - missed the gate by less than two minutes - did not hold the plane when they could have"

Pros: "We missed the flight by five minutes do to our connecting flight being late. We had mechanical issues, weather delays and an aborted landing in Miami."
Cons: "Tap would not roll us over for the next day. We had executive tickets in business class. They wanted 3000.00 dollars each for the flight."

Cons: "Boarding was a disaster that took an extra 30 min"

Pros: "On time flight, good service"
Cons: "Long wait for deposit luggage . Food could be much better."

Pros: "Nothing was amazing. Worse thing is the luggage -- they only allow 8kg as carry on, You can hardly carry anything more than a computer and the actual TUMI carryon bag with that."
Cons: "Lots of unhelpful, depressed people, servicing the company and this particular flight at the airport in Copenhagen. Worse thing of all is the luggage -- they only allow 8kg as carry on. You can hardly carry anything more than a computer and the TUMI carryon bag with that.with that."

Pros: "Punctuality, service and confort"

Pros: "Overall, the flight was good. Seats on the international flight could have been a bit more comfortable. Entertainment was available and satisfying. The meals were good. Crew was nice."

Pros: "Excellent landing, adequate number of attendents, food served, wide aisles"
Cons: "I would not do Nee as well ll for the twwwo plus hour flight. If the center seat was occupied as there simply was no space for my knees."

Cons: "Switched planes both ways, changed my paid for seating. No notifications. Excess luggage charges. Would never recommend this airline."

Pros: "Everything"

Pros: "Probably won’t buy from Kayak again."
Cons: "Charged double for baggage on moble check in. Called 3 times - spent over an hour to find out since I bought discount tickets no refunds for excess baggage. I didn’t want excess baggage their website automatically charged double - website said ecess charged automatic when checking in. Won’t use kayak again."

Cons: "TV didn't work. A female attendant made me store my hat but didn't make a male passenger."

Pros: "Plane was good, service on board pretty good."
Cons: "Flight was delayed and we were never notified despite receiving multiple emails to ‘upgrade’ our flight. While checking in we attempted to upgrade 3 tickets to first class and were sent to 3 different areas in the airport with our luggage, having to wait in line each time. Didn’t provide vegaterian options on board. Weren’t given a gate ever after landing 5 hours late and were kept on board for half an hour making us miss a 2nd connection we had to rebook after the initial delay. A frustrating experience hat could have been made better with just some communication about what was going on."

Pros: "nothing."
Cons: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."

Pros: "You can charge your devices (only in one plains from London to Portugal)"
Cons: "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"

Pros: "Quick... I was happy to be out of there"

Pros: "Punctuality, calm flight. I have been already too generous with my ratings, above!"
Cons: "To buy a ticket on their site is a mess! Never intuitive, a terrible maze! TAP´s president should be required to buy one ticket each morning... May be the site would improve. Got a ticket with seats “free of charge” on the printed e-ticket, but had to pay for them at checkin. It seems to be a scam... There would be more, but i lost my patience with TAP."

Pros: "Flight was only 15 minutes late"
Cons: "Food and drink (esp. non-alcoholic) is terrible. Not offering a vegetarian option - even on short haul - is ridiculous in the 21st century."

Cons: "Had to check 2 of our luggages, and it cost $95 per piece. Never flown an airline where I had to pay more than $50 per piece. Also carryon has to be less than 8 kg. Our small luggage that we had to check never had any problems with any other airlines about being a carryon but since it was over 8 kg, it had to be checked. Flight was short but no entertainment screen to watch or listen to music. Will not be flying with airline ever again."

Cons: "I don't think I have ever rated any service negatively, but here's my first. TAP completely ruined my birthday trip that I have saved up for a long time for. DO NOT TRAVEL WITH THEM! I had a valid Schengen tourist visa issued by the Consulate of Portugal. At the time of visa issuance, the printer of the Consulate was not functioning, so part of the visa information was hand-written, but it was properly signed and stamped. The Consulate told me it's valid and said they have been doing so for ten years. The Consulate also said that they, not the airlines, have the sole authority to determine the validity of the visa. When I went to the airport to check in with TAP, TAP staff denied me boarding because they did not believe my visa was valid. I only learned later that this action was inconsistent with TAP's own internal policies. The staff at the kiosk told me that I could either ask for a refund or rebooking of the ticket. But when I called TAP the next day, I was told I could not get a refund even though they should not have denied me boarding. I called TAP many times and got a different answer each time. They simply refuse to compensate me for their own mistake. It's the most horrible travel experience I've ever had!"

Pros: "It was fine, on time. I didn't have a checked bag or I would have waited in line at check-in for at least 30-45 minutes. Online check-in was relatively easy and digital boarding pass was convenient."
Cons: "Seats are small, if you need to check a bag it will take forever. The underseat area is much.smaller than other airlines. The flight was very delayed because of some discrepancy regarding the number of passengers. Nothing seemed to be wrong but it took forever!"

Cons: "The food was not available for the business class passengers and we had to take it from economy."

Pros: "Excellent Service - pleasant flight - comfortable seats"
Cons: "Poor entertainment system"

Cons: "I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed."

Pros: "Cabinstaff were friendly and professional"

Cons: "Boarding was refused at gate due to late arrival of previous flight which was also a TAP flight. No assistance to delay following flight or accelerate our deplaning even though the next identical flight was three days later."

Pros: "Efficiency and friendliness of staff with a visible commitment towards passengers on-board (customers). One of the best experience, even though the flight was too short, and even then the airlines served snacks and refreshments... Simply Amazing... A 5-STAR service to its customers... Wow"
Cons: "NONE"

Cons: "You can't reach them via phone and they are horrifically slow and difficult to get ahold of."

Pros: "Nothing"
Cons: "Never made this flight"

Pros: "The food and flight attendants were very nice and accommodating."
Cons: "I had a 17 kg big baggage and a 7 kg hand baggage and was forced by the hungarian check-in attendant to pay the equivalent of 112 usd. I nearly missed my flight as nobody understood why I had to pay extra since my baggage was under - weight. Outrageous! Will not use Tap Portugal again and definetly won't recommend. Maria Petrita"

Pros: "Nice crew"
Cons: "No VOD No food available in between meals"

Pros: "Price"
Cons: "Bad system to board"

Pros: "Smooth and organized boarding process. Layover is a great option to explore lisbon."
Cons: "No food or entertainment"

Pros: "In the air excellent"
Cons: "On the ground, poor communication"

Pros: "The on-board entertainment was decent, as they had pretty recent films available to view. The on-flight attendants were very friendly and professional."
Cons: "I'm an average sized skinny male (5'11"/ 180 cm), and I almost literally couldn't fit in my seat. These airlines are doing everything save on costs by jamming as many people as possible onto an aircraft...this makes for a terribly uncomfortable 12hr long red-eye flight. The food was mediocre at best (my gf actually got sick from it), and the boarding process was anything but organized, allowing anyone to board at any given time. It was very hectic and took far too long."

Cons: "Their 11 hours flight converted to 2 days flight with long waiting time between the flights. They also lost my baggage and there was no organization process in the airport as well as they couldn't resolve any problems related to their flight."

Pros: "Friendly crew"
Cons: "Checking in luggage took an absurdly long time"

Pros: "Crew friendliness and attention"
Cons: "They ran out of diet coke and coke zero literally right after takeoff which is a joke!"

Pros: "Complimentary beverages and snacks. Understandable English from the crew about the flight information"

Pros: "The crew is always professional and keeps you informed of what changes there are."

Pros: "The plane was newer and clean. The flight left and arrived on time."
Cons: "On a non- stop flight from Madrid to Portugal which I checked in 2 hours early for my bags and those of 15 other people were LOST.I did not receive my bag for 28 hours! They only deliver once a day. Additionally, they charge extra for everything you can imagine. Any weight over their limit is 105 euros."

Pros: "the service from the crew was ok"
Cons: "The plane was very old for such as long trip. Seats very uncomfortable and no enough space to stretch your legs. the entertainment system was very old as well, so the experience for such a long trip was very poor."

Pros: "They squeezed a meal into a 2 hour flight."

Pros: "TAP counter staff helped get seat assignments for knee injury. New aircraft with good video system and comfortable seats in Economy Plus. Crew was helpful. Food OK. Arrived on time."
Cons: "Not TAP's fault, but long lines at customs and security at Lisbon Airport made us run to arrive at gate for next flight. Again, not TAP's fault, but additional security check at the waiting area, opening carry-on baggage and emptying my purse seemed over the top."

Cons: "I'm vegetarian and I can't chose the option when I made the checkin"

Pros: "Crew and flight were satisfactory."
Cons: "Entertainment was non-existent"

Cons: "The 8 hour flight took forever. From boarding taking over an hour (I admit it was a full flight), the TV sets didn't work. They finally got most of the TV sets to work but we could only watch one movie that has several glitches (restating the movie after 15 minutes and volumes had to constantly be adjusted). The good options were limited for a pregnant women (sordfish - high in Mercury, turkey sandwich - not supposed to ear cold cuts, and meatballs (I unfortunately dint eat beef). I should have opted for the vegetarian meal but I wasn't pregnant when I booked my flight and the crew could not accommodate me. Also I think the should have servered one more round of drinks for a ver long flight)."

Pros: "Video was good, seats were good."
Cons: "Man doing the check-in in Madrid (site 909) was very rude and unhelpful."

Pros: "the crew was nice"
Cons: "They lie to you when they tell you that your luggage in included and you end paying $250 more. Now they only give you one meal in 9 hours and the prices keep going up. Find another company and another flight searcher."

Cons: "There was no air"

Pros: "Nothing"

Cons: "When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline."

Pros: "Ok"
Cons: "Is ok"

Pros: "Flight was fine"
Cons: "Ticket/luggage issues not handled very well. Long wait lines. No notification of plane delay on monitors."

Pros: "It 3 years ago. Why would you ask now?"

Pros: "Nothing"
Cons: "Better plane Leave on time.....almost missed my connection to NY Lost my bag"

Pros: "The only thing I liked was the company of the people sitting next to me on the flight and the fact that we arrived safely."
Cons: "The service at the check in counter could have been better. The online booking should have clearly stated that there will be a additional charge for check in luggage The crew on the flight used my overhead storage for their own bags and I had to put my bag under my legs. I barely fit in the seat"

Pros: "Nothing and already didn’t have muy baggage"

Cons: "They have lost my baggage and it’s my 4th in Milan with no bags!"

Cons: "Luggage not included. Charged at an excessive 120 USD rate !"

Cons: "Don’t sit on the isles seat. I kept getting bumped by the staff with no apology. One male flight attendant kept bumping my arm just about every time he passed by. Made no attempt to avoid my arm or shoulder. I got pretty pissed by the third bump."

Pros: "Yes de crew was amazing."
Cons: "The food could be much better. And the sits also, I think the plain was an old one. Anyway it was a good flight. Thank you."

Pros: "The flight went out in time, and the suitcases arrived quickly"
Cons: "The plane was very crowded"

Pros: "Safe TO and landing."
Cons: "Cramped seat space, warm cabin, must pay for even the first piece of luggage, must pay for any seat selection."

Cons: "the flight was 40 minutes late and then it took more than an hour to get to the gate and get our luggage. I lost a flight that I was connecting. I was told that I had ample time (2 and a half hours) Did not receive any help to connect on time."

Pros: "Not one thing."
Cons: "Delayed. Smelly. Overall love flying but the takeoff and landing were terrible! Service wasn’t great either- crew had major attitude problems."

Pros: "Excessively hot. You sweat entire time"
Cons: "Lack of a/c"

Pros: "The flight crew were very friendly. Food included was very good. I like that they provided blanket and pillow for our overnight flight"
Cons: "The boarding process was delayed and we did not receive update announcements while waiting. There is little leg room!! My knees were up against the seat in front of us"

Pros: "People and new plane"
Cons: "We have to take a bust to catch the plane. It ya to drive for ages! We left about 40mins later than schedulled."

Cons: "Modern"

Pros: "Flight Crew was very good."
Cons: "We flew on a Boeing 787. The seats were not comfortable. They had no kiosks at check in. Even if you check in online, you will still have to check in at the counter."

Pros: "Service was good food was very good."

Pros: "It was really comfortable and the food was great, the crew was really nice."
Cons: "There was only like 8 old movies and none of them loaded so I couldn't watch anything. And the Wi-Fi super expensive."

Pros: "No Halal Muslim food"

Pros: "Nothing"
Cons: "I am a skyteam member and have platinum status with delta and prior to leaving for my trip I had contacted air europa with my skymiles number and was told baggage was included. Upon arrival to airport my status was ignored and I was refused when asked to speak with a manager. I ended up having to pay 60 euros in baggage fees and then was not allowed to board as sky priority despite showing the airline my status."

Cons: "Advance check-in did not work -- tried 3 times. Entered all the info, pressed enter and nothing happened."

Cons: "Plane was not as modern as it could be."

Pros: "This flight was cancelled without notification, please contact me immediately."

Pros: "Same as previous answer"
Cons: "Same as previous answer a"

Pros: "I got to Spain and back. On time and in relative comfort."
Cons: "I paid for exit row seating assignments through the booking agent assigned by Kayak, but these just showed up as a note on my reservation. I was assigned a different seat at check in. Oh, and I was totally unable to check in online. The website would crash. So, I had to wait until I got to the airport to get a seat assignment."

Pros: "nothing"
Cons: "no service, bad food, no individual tv screens, no choice movies"

Cons: "The plains are old and uncomfortable, very little space in between seats. The food wasn't good"

Pros: "The plains are very wide inside. Don't make you fell so close in. Need more variety of movies and games. But it was acceptable . The food was good."

Pros: "The prive was ok"
Cons: "Late, disorganized boarding, group pf adolesccentes traveling behind me were very rowdy and on an early morning flight they have to be asked by the flight personnel to be respectful to the other passengers"

Pros: "On our way to CCS-Madrid the crew was wonderful, i'd pay with my debit US card with any issues, then when we came Rome to Madrid, the crew was wonderful."
Cons: "on our way from Madrid to Rome I did not like the crew to rude, on our way to Madrid - CCS the crew were rude, not all, but most of them."

Cons: "There wasn't any entertainment. But this was a short flight, so was expected."

Pros: "The food was good, and my luggage arrived safe."
Cons: "It wasnt so comfortable and there was not TV or even radio, or entertainment for an 8hour flight. Also when trying to sleep, crew continues to pass by and turn on airplane lights."

Cons: "The line for checking in with previous online check in is redicouslously long, what is the point with doind online check in if you have to be standing 1 hour just to drop the bags? It happened in both flights to rhe point that we almost lost our flight from madrid to lisbon"

Pros: "- I like the economic price. - I like that I was flying in economic class and I was allow to carry two luggages. That makes the difference with any other airline."
Cons: "There was one hour delay because the Madrid airport was foggy and they never told the passengers what was going on. When the airplane was almost landing at the Madrid airport with the normal low speed, then suddenly accelerated and start going up to flying around Madrid, then they put music and they never told the passengers what happened or what was going on again."

Pros: "- I like the economic price. - I like that I was flying in economic class and I was allow to carry two luggages. That makes the difference with any other airline."

Cons: "The fact that a 8 hour flight doesnt have any sort of entertainment for the guest's or the ability to charge your own entertainment devices is absurd."

Pros: "flight on time"
Cons: "food"

Cons: "They are always late, they charge for everything..."

Pros: "Entertainment variety"
Cons: "Customer service lack of skills. It seems that Air Europa staff do not want to be there doing their job. The new aircraft was extra narrow, lack of comfort. Very disorganized at time of boarding. Waited one hour for a cup of water when coughing."

Pros: "Nothing."
Cons: "The long delay."

Pros: "I got there"
Cons: "Be prepared to take a bus to the airplane. No perks of any sort."

Cons: "Paying for my seat I didn't fet"

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Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Rio de Janeiro

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