Daily cleaning, installation of cabin HEPA filters on flights from San Antonio to England
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 12h 00m
The cheapest ticket to England from San Antonio found in the last 72 hours was £254 one-way, and £191 round-trip. The most popular route is from San Antonio to London Heathrow, and the cheapest round-trip airline ticket found on this route in the last 72 hours was £254.
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Scores according to KAYAK customer reviews
Cons: "Baggage took an hour"
Cons: "Everything was nice 👍"
Pros: "Smooth flight . Pilot kept us in constant contact. Crew was excellent ."
Pros: "A 6+ hour flight is always tedious but jet Blue is always the best option, with live tv and a good supply of movies and snacks."
Cons: "Quicker departure, 20 minutes on the tarmac, but that’s not the airline fault...FAA Boston"
Cons: "Flight was eight hours delayed had to book another flight still I’m not in Jacksonville. This is disgraceful"
Pros: "Can’t remember"
Cons: "Can’t remember"
Pros: "Leg room and comfort were outstanding. Free Fly-Fi enabled me to be productive. Using my Amazon Prime membership to watch videos on my own device was great."
Cons: "Movies weren’t available on my screen."
Pros: "Coffee was great"
Pros: "Crew was accommodating and friendly-as I would expect."
Cons: "Service above and beyond the expected."
Pros: "the crew was amazing"
Pros: "Crew was informative and nice"
Cons: "Nothing. JetBlue is the best"
Pros: "Julie the ticket agent is very helpful and made our flight comfortable"
Pros: "the flight took an alternate route, with no heads up by the captain or crew. flight took almost 7.5 hours."
Pros: "One particular male flight attendant was especially patient and kind in explaining things to me. I really appreciated that. He even made sure l didn’t miss my snack when I dozed off."
Pros: "The TV options"
Cons: "There was a 1 1/2 hour delay in taking off."
Pros: "Seating is comfortable!staff,helpful"
Cons: "Delay...was not made up in flight..."
Pros: "Boarding was great and on-time. Flight took a bit longer due to the weather."
Cons: "Couldn't understand any of the in-flight announcements. My in-flight entertainment didn't work right."
Pros: "I like the food"
Pros: "The service"
Cons: "Crew was friendly and offered refreshments and snacks"
Pros: "very attending service and good communication"
Pros: "The staff got everyone boarded and seated quickly. As a result we landed at our destination well before the projected ETA."
Pros: "Comfortable seats with extra legroom, great entertainment system, decent snacks."
Cons: "We love JetBlue, but this flight was delayed three hours with no explanation. Come on JetBlue!"
Pros: "Full plane...left on time. Very good experience"
Pros: "Most everything was great."
Cons: "Ended up sitting in the very back row, so wasn't able to lean back as far. Otherwise it was fine."
Pros: "Mostly overall good flight"
Cons: "My seat had crumbs on them when I found it and was about to sit down . Maybe doing a better job with cleaning ?"
Pros: "Seat space, legroom, personal TV, free movies, free unlimited snacks"
Pros: "Timely and smooth boarding. On time take off. The staff was very friendly and courteous."
Cons: "TV didn’t work on our row but without asking they offered $15 credit per seat"
Pros: "Very nice and professional hostesses."
Cons: "Sound was not great in purchased headphones."
Pros: "Entertainment was great. Plenty of room and very comfortable. Will be flying jetblue when available to where I am going!"
Cons: "The option to move to exit row if open without paying for the seat."
Pros: "I felt comfortable in my economy seat with my individual entertainment center for a 6 hour flight"
Cons: "They do not enforce the edict of 1 carryon bag per person"
Cons: "Departure time changed 14 times with no explanation or apology"
Pros: "Free wifi, comfortable seats, very nice staff. Overall great airline."
Cons: "Delayed boarding... not really a big deal was only 20 mins and they were very efficient boarding"
Pros: "Steward worked extra hard to serve, inform and update passengers."
Pros: "Leg space"
Cons: "My husband and I had to sit apart - even though there were seats together - they just weren’t available unless we paid more"
Cons: "the in seat entertainment system had no power outets an ways annoying to navigate. resting my arm on the arm rest would change the state of the inseat system"
Pros: "Fast loading"
Pros: "The seats"
Cons: "The shotness of the crew and all the noise slamming around the compartments being slammed contnuously and angrily"
Pros: "Snacks. Wifi"
Cons: "This is my fourth flight with JetBlue, ALL four times the flight was delayed 1-4 hours each. It seems like it’s an occurring theme for JetBlue. The crew were in a bad mood, did not want to help at all."
Pros: "Prompt in trying to get passengers boarded quickly."
Cons: "This flight was delayed multiple times, however there was no announcement made until well after the last electronic notification. My phone along with other passengers at either went dead or was charging so no one got the notification so later on. I feel to remedy this situation or to prevent it from happening at all there should have been notifications through the loud speaker at the gate were passengers were waiting."
Pros: "Service was prompt, reps were courteous, flight was on time and they provide snacks... been flying them for over 10 years and have NOT had one bad experience."
Pros: "Staff, seat size"
Cons: "It was brutally hot, not just for myself but the whole row. The air vents did not work."
Pros: "boarding seemed faster and effortless"
Cons: "older tv screens, can we get hd?"
Cons: "All was fine"
Pros: "The flight attendants and the overall feel."
Cons: "Not enough cushion on the seat even though I paid for the extra legroom a softer seat would have been better."
Pros: "The service and patience"
Cons: "Everything was great"
Pros: "Most of it was of a reasonable standard."
Cons: "Plane was full"
Pros: "Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost."
Cons: "Seat was shockingly small, even for economy class. TV was poor quality."
Pros: "Crew were great! Neck cushions on chair aren’t adjustable and not comfortable."
Cons: "Bad entertainment system"
Pros: "The airplane was quiet My seat did not recline, but was seated in a different place where the seat reclined Bathrooms were clean and plenty"
Cons: "The remote controls for the entertainment system That you can’t reach the vents when you have to be buckled"
Pros: "A smoothtrip run by great staff."
Cons: "Thé food was rather stodgy overall."
Pros: "The flight felt so short, service was amazing, food was good. Great overall experience."
Pros: "Staff. Very couteous.polite. friendly."
Cons: "Good.entertainment choices."
Pros: "I thought the airline amenities were excellent and it was a seamless process getting on the flight. The flight attendants were very warm and accommodating. I felt immediately welcome as soon as I got on the flight. I liked that they were playful with my son and engaged him."
Cons: "Nothing. We did leave a piece of luggage on the plane so hoping that things turn out okay."
Cons: "Everything incl customer service at the airport"
Pros: "Fast boarding and nice staff. Food selection was ok"
Cons: "One item missing from menu (unavailable). Issues with entertainment system. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry"
Cons: "Staff was not concerned about anything, vague and uncaring..this was my son flying across the Atlantic idiots!! One pissed mom!!!"
Pros: "Easy and on time boarding."
Cons: "Seats are extremely small. And when the seat in front reclines they are basically in your lap."
Cons: "I had to be rebooked on a later flight due to weather in London; this was obviously not the airline's fault. Because I took a later flight I missed my connection in London."
Cons: "Virgin Atlantic continues to give great service. Their lounges are way above all other airline lounges. It is difficult to get well prepared and fresh fish in lounges, but Virgin Atlantic knows how to do it."
Pros: "Safety. Service."
Cons: "Lavatory was icky and other passengers messy."
Cons: "Food was hard and little stale."
Pros: "Seat is very comfortable"
Pros: "Crew was professional."
Cons: "Couldn't stretch my right (window side) leg. Display quality was poor."
Pros: "No one would update that the flight was delayed. They would not even communicate as to why delayed and would not put us in a different flight. Absolutely no customer service. Disappointed and would not fly jet airways again . I missed my conference lecture today as I was late."
Cons: "No communication, nor will they tell you why it's late . Nor will they move you to another flight even wen requested"
Pros: "food was good, and tvs in the seats."
Cons: "wifi didnt work, was the whole reason i took this airline. most international flights are cold it was very hot"
Pros: "Good entertainment, food and in-flight crew"
Cons: "Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral."
Pros: "My first time flying to Europe! I love the service from the attendants but my seat mate made it uncomfortable to seat in my seat. Overall great experience"
Pros: "I felt that they were very thoughtful about the fact that it was a long flight. We got two small meals, which was perfect, and even a little gift bag with a sleep mask and toothbrush and such in it. These were just a couple of the many nice touches included in the flight."
Cons: "Very small quibble: the screen resolution, or maybe the contrast, of the personal video players was not so great. This was fine in most cases, but it meant I could not watch videos that had subtitles. Not a big deal but possibly worth fixing. Thanks"
Cons: "One toilet not working"
Pros: "the food was very good and they hd a good list of selections of movies."
Cons: "the crew was very dry. they did not seem too happy."
Pros: "The service, the service. My wife got a cheese and fruit platter after dinner. Crew went out of their way to make us feel special and welcomed. Excellent service."
Cons: "Nothing to complain about."
Pros: "The food was surprisingly ok and the seats in PE were comfortable, plus there were two USB ports, perfect!"
Cons: "Being woken up to be asked if I wanted to eat, twice! If I wanted to eat, I wouldn't have a sleeping mask on my face, or be asleep! Plus, upper class and premium economy didn't board first."
Pros: "Genuinely pleasant cabin crew, good service, good food."
Cons: "Virgin Upper Class seats are cramped, with very limited stowage space. Turning the seat into a lay flat bed (and returning it seat at the end of the flight) takes some effort--not the simplest of processes. I'm not tall, but my feet protruded into the aisle so I was being disturbed whilst sleeping. Seat is also quite narrow--feels quite claustrophobic when sleeping."
Pros: "Still a more pleasant experience than BA but others have overtaken. Crew make a difference though."
Cons: "Limo service wasn't great in China - asked for address of hotel - a major international chain and confusion on booking details"
Pros: "The boarding and the overall flight experience was quite good."
Cons: "There were movie options such as Sully and Deepwater Horizon, which I think are unsuitable for flights. Overall, the movie options could have had more variety."
Pros: "Smiling and helpful staff Great FREE food and drinks good movies Free goodie bag of travel goods, blanket, pillow etc Free candy for landing descent"
Cons: "Leg room is a little tight"
Pros: "The crew left my breakfast in the sear next to me because I was asleep (unfortunately i didn't notice till I started to disembark...)"
Cons: "I couldn't get comfortable enough to sleep very well, even though I was in a window seat (which I can normally lean on)."
Pros: "Friendly crew and good food"
Pros: "Everything except the plane itself"
Cons: "Plane cramped"
Pros: "It was a great experince we enjoy the flight other than the delay on the luggage"
Cons: "one of my luggage was lost and delayed for 2hrs. We waited at the Airport for the luggage to arrive."
Pros: "Professionalism value of service"
Cons: "let me think...."
Pros: "Entertainment had a good selection"
Cons: "Seat very narrow. I'm a 5'5" 135 lb female."
Pros: "We were late arriving at the airport and the checkin desk people were SO nice putting us through. Otherwise we never would have made it on the flight. Also the extra legroom seats were well worth it!"
Pros: "The food has improved."
Cons: "Flight turned back after an hour. Held in HK for 24 hours. Dreamliner no big sea change in air transport. Economy still uncomfortable and cramped. Crew give the impression of being bossy and aloof, I saw them making faces behind someone's back. Emirates crew are so much more helpful and pleasant."
Pros: "At JFK the lounge and service was the best I have encountered."
Cons: "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."
Cons: "My ticket was cancelled at the time I was standing in front of the airline counter to check my bag. I was so furious. The airline did not help me at ALL. In fact, they offer me to buy a brand new ticket at a new price!!!!!! I ended up re-bought the ticket from United airline as my husband has United card (chase) and we ended up paying over 1900 for the ticket that should have been about $911. The priceline number is not helping. I have trip insurance but no. nothing worked. I will never fly Virgin Atlantic again."
Pros: "The ground staff at Delhi was very helpful in giving us a new flight ticket for the next day for free eventhough they maintained that it was actually Air India's responsibility."
Cons: "Wasn't Virgin Atlantic, it was delta. We thought we were flying Virgin Atlantic. Dissapointment #1 Interactive TV's were horrible and required assistance to work them. Touch screens weren't responsive. Food was bad."
Pros: "Keep up the good work. The crew was amazingly hospitable. I felt right at home. THANKS"
Cons: "I would suggest James Bond be made available, It seems appropriate. However I have no complaint."
Cons: "My luggage didn't arrive at my destination until 2 days after I did. And after I checked my luggage, a leather satchel was stolen from my suitcase. I reported the theft to Virgin Atlantic and requested a report nearly a week ago and have heard nothing back. I am usually careful about packing luggage, and did not think the leather satchel would attract a thief working for the airline, but I will not make that mistake again! DO NOT TRUST VIRGIN TO HANDLE LUGGAGE."
Pros: "Attentive, friendly crew"
Cons: "Delay, small seats"
Pros: "I love the food and the movies"
Pros: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Cons: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"
Pros: "The plane was too hot"
Cons: "Plane too hot"
Pros: "three main dishes. chicken. pasta. beef. I donot eat beef and pasta. I request her to give me chicken, but she told me that the chicken is finished. and donot ask me to take any other item."
Pros: "Full meal and entertainment system even for a shorthaul flight."
Cons: "Tight leg room"
Cons: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"
Pros: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."
Pros: "Turkish do a good job of giving you a good service for your money."
Cons: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"
Cons: "Runny yogurt, hard bread, meals are served to late, not enough water given while flying No space between chair No snacks in between meals No communication in Istanbul for connecting flights They don't smile or greet on Istanbul very official"
Pros: "Big plane, friendly staff, good food."
Cons: "Sometime, it gets a bit too cold."
Pros: "the seats were more roomier than the flight to istanbul."
Cons: "One of the other passengers was being difficult and irritating on the flight."
Pros: "I liked the food."
Cons: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."
Pros: "All was great, until..."
Cons: "... the person in front of me reclined their seat. That was the end of my comfort. I’m 5.11”- 1.80cm. Couldn’t watch tv, had trouble eating."
Cons: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
Pros: "The staff were very welcoming and the seats were very comfortable"
Cons: "Flight was a little delayed"
Cons: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."
Cons: "Have yet to arrive"
Pros: "Comfortable flight, on time and good service"
Cons: "I book flights and they toke money and last minute when i went to the airport is not existing at all"
Pros: "Food was great so was service"
Cons: "All was good"
Cons: "My entertainment set didn't work"
Cons: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."
Cons: "The boarding was a little more chaotic, but the host airport has a major influence on that process."
Pros: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Cons: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"
Pros: "Friendly good service"
Cons: "Istanbul changing gate to get to such long walk"
Pros: "Professional and friendly staff. Excellent film selection."
Cons: "Not enough security staff at Istanbuñ and no one from the airline to assist. The queues were too long at security so I had to run to make my flight. Lots of other people had the same trouble and I believe my cousin missed her connection."
Pros: "Everything was fine on this flight."
Cons: "Everything was fine on this flight."
Pros: "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
Cons: "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."
Pros: "Great entertainment options. The food was very good for a relatively short flight. Definitely will keep flying Turkish Airlines."
Cons: "The passenger that did get seat for her child and herself next to each other. So I gave up my window seat because another premadonna would not give up his. That was the only bad part."
Pros: "loads of room, great entertainment system, nice crew and the food was very good too."
Pros: "highly organized boarding process. I wish other airlines would adopt it. courteous, helpful staff, both on the ground and in the air."
Cons: "everything was very well done"
Pros: "Very professional and very convenient."
Cons: "We missed the flight for teasons totally outside our control. We were stuck at Borg El Arab Airport gate for over an hour and therefore missed our flight. Turkish reps weren't helpful at all and wouldn't try to find a solution for us!! We had to book new tickets with Egyptair. I don't believe we'll be flying Turkish again."
Cons: "Service on this flight was significantly better than the Cairo flight, probably just because this flight goes to London. Welcome drink were promptly served but the food choice was still a big no-no. EVERYTHING CONSISTS OF DAIRY PRODUCT THAT I M ALLERGIC TO. When I brought this to the flight attendant's attention, none of them was apologetic and none of them tried to find out another solution to me, who was flying their airline the first time and didn't know the not-so-diverse food option."
Pros: "I normally always like flying with TK - this was a clear exception. Unfortunately what normally feels rather enjoyable was today some 18 hours of suffering."
Cons: "My headphone - outlet did not work - had to hold the connector manually the whole flight tonhear something of the movie. But the boarding procedure was far worse - it took almost 1 hour standing up due to new rules of technical equipment and all bags having to be opened. I understand safety goes above all - but off you know You have this time consuming process - do it in an area where people can have a seat while waiting!"
Pros: "Comfortable flight, friendly flight attendants, food, usb port to charge my phone, and the in-flight entertainment"
Pros: "we arrived on time, as scheduled."
Cons: "I missed my flight and the customer service was so poor that I even missed the last flight of the day, and spent money for the hotel. They wouldn't issue me a hotel voucher."
Pros: "It was a smooth flight."
Cons: "Food was so so. Turkish offers free excursions into Istambul for passengers staying over 6 hours. The excursion departs at 12p.m. This flights arrives at 11.25 a.m., but the lines in immigration are stupidly long. We arrived at the counter at 12.15. In a very unfriendly way, they explained the excursion had left, and no possibilities for joining it in Town. So, we were stuck at the airport for several hours. How stupid is to offer an excursion to passengers in layover, but program a flight with 300 passengers to arrive just in time to miss the excursion? Somebody has to think this over. This excursion should leave at 12.30, and it would avoid dozens of passengers stuck and unhappy."
Pros: "Staff was great."
Cons: "the first flight (from Dhaka to Istanbul) was long, but great. full entertainment. the second flight from Istanbul to London had zero entertainment (the flight is obviously international and 4-5 hours long). there should be an easier way to request a vegetarian meal when i buy my ticket through your website. I shouldn't have to go through some convoluted way of contacting the airline to find if there is a veg option."
Pros: "No personal entertainment screen. No USB jack. These alone are unacceptable esp for an international flight. Food was terrible - vegetarian option was plain pasta!. Seats cramped and too close together. Crew didn't manage passengers putting luggage away so passengers did it very badly taking up overhead room with jackets and small bags. Gate was overcrowded and hot without enough seats. Staff was pleasant though and friendly and courteous and efficient."
Cons: "Boarding was "like a bar fight. After business clase call, they didn't even call star alliance etc. There was h"
Pros: "Great flight. On time, crew was courteous and well trained. Seats comfortable with a good entertainment system. Good food."
Cons: "Not much"
Cons: "This flight was pure misery. In the Istanbul airport flight gates are not announced until an hour before your fight. This would be fine if Turkish Airlines would also allow us access to our flight at that time. The gate had been announced and we had to wait for them to set up a security checkpoint before we could even sit at our gate. This security checkpoint was set up at a point where nearly everyone on the flight was waiting. This caused it to be a huge delay of people concerned about missing their flight. Little did they know that they had nothing to be concerned about because our flight would eventually be delayed two hours. We were eventually loaded onto our plane which apparently was having some technical issues despite just landing in Istanbul. There were people who had rode in on the plane that was eventually deemed unsafe to fly because of an error with the steering mechanism (which we were not even told what was going on until we boarded a second plane). While they determined this we sat on a hot, non air-conditioned plane full of screaming children. I understand why they were screaming and wanted to join in. We eventually had to deboard the plane and wait for them to secure us an alternate plane. They attempted to deliver the plane to the gate, but were unable to steer the first plane away from it, so we had to be transported by bus to the open tarmac. There was no order or organization as to how people were loaded on to either the bus or plane and it was pure and utter choas that delayed our flight even further. The plane we boarded did not have inflight entertainment so we sat on our four hour flight to London left to our own devices. When we arrived in London it was pat the point of public transportation trains running and I had to reroute to a bus. By the time I arrived at my flat it was 4 in the morning. Turkish Airlines has been the most chaotic, unprofessional, disorganized, and inefficient airline I have ever traveled on. My tale will continue with my return flights and how they lost my luggage and it hung out in Istanbul for a few days before being returned to me. I can not stress enough to others to never travel with this airline. The cheaper price is not worth it."
Pros: "What can I say, didn't much like anything"
Cons: "Cabin staff were blatantly prejudice, would not assist anyone who wasn't Turkish or of their color. I had an injury and surgery to my right foot, and as a result was using a walking can for m9bility. One my return flight to UK one cabin crew member decided in their wisdom to place said cane in the overhead bin. I advised her, I didn't like nor think this to be a good idea. Things move when taking off and my fair was if one wasn't aware the cane was there it may fall and injure someone. She insisted, and put the can into the overhead bin, and surprise, one of her fellow cabin members opened this b8n, and down came the cane on a passenger's head. For her injury, they offered her water and proceeded to hand the cane back to me. On flight TK 603 or TK 1983 we were assigned seats in economy row 20 A and b, well my son was seated in 20B, almost sliced his palm on the armrest, because the cover that should have been there wasn't, thus exposing jagged metal. I had to insist that we be moved and they should NEVER allow the cabin be loaded with such dangers visibly exposed. They didn't seem to show much concern, since the flight was full of "blacks"...! On our maiden flight on this airline, we had a 15+ hour layover. Couldn't get assistance from airport staff on simple questions such as where could one rest for the 15 hours, airport staff are busy riding around on automated wheel chairs, and when we asked them to assist an elderly lady who obviously could not walk the distance to her boarding gate in Istanbul, we were met with glares, or look of "they don't know English" or simply being miss directed, whilst my son carried this ladies heavy bag, including his own, and I on my walking stick, until we located the infraction desk, where a true gentleman, by the name of Mahmet came to our rescue, or more importantly took over the matter and assisted this lovely lady who was heading back to new york, to get her water for her medication, a chair to sit on until a wheelchair was brought to her. Honestly, in the many years that I've traveled, I've never seen or encountered a group of unprofessional, disrespectful and just downright prejudiced to visitors to their country! You couldn't pay me enough to visit Turkey or ever fly Turkish Airlines again in my life. So, so disappointed and disgusted by the whole experience it begs the question, how was this airline voted the 2nd best airline in Europe? You must have a very low ranking requirement, or my expectations are just too high for this airline, airport and the people I encountered."
Cons: "Agaun same food..."
Pros: "All the movie options, the great food, the great service, and the timeliness of arrival."
Cons: "Nothing, it was great!"
Pros: "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
Cons: "Seats could be more comfortable. Headphones are really not very good quality. Touch screen difficult to use (not very responsive to touch)."
Pros: "Flight was ontime"
Cons: "1st class seats not as comfortable as other airlines. Food was nasty."
Pros: "Really enjoyed everything About Turkish airlines staff, crew, and plane"
Cons: "Many other passengers were horribly rude. That's always a possible danger in flying of course!"
"The flight was on time. Delta was very communicative as far as checking in, luggage, boarding ect. I was traveling with an infant, it would’ve been nice if they helped us out with an aisle seat."
Pros: "Great crew"
Pros: "Nothing. I’ll never do business with Delta again. Not even to make use of the $80.00 voucher credit they extended. Delta San Antonio manager Delphine is an awful representative of customer service, and a horrible person!"
Cons: "I should have never flown Delta."
Pros: "Very courteous"
Cons: "TVs/outlets on my side and section of the plane were not working."
Pros: "On time. Friendly crew"
Cons: "Reading lights did not power during first 40 minutes of flight. Had an aisle seat originally but after upgrading to comfort+ got bumped to a middle seat"
Cons: "Delayed departure"
Cons: "Mechanical difficulty. Late Then missed connecting flight. 4 hours in a hotel. Then back to the airport the next day. Why can’t airline keep planes in good condition?"
Pros: "Information communicated about delays."
Cons: "- more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema"
Pros: "Lovely crew. The food was tasty."
Cons: "It would’ve been nice to make up some flight time in the air from the 4 hour delay and multiple gate changes that were all announced too late to delay a trip to the airport :("
Cons: "Value for the price."
Pros: "The crew was amazing my daughter is still talking about how nice they were to her."
Cons: "Nothing at all!"
Pros: "The boarding was very quick"
Cons: "The flight was not comfortable and shaking as if it is about to explode"
Pros: "The food and the treatment"
Cons: "Flight was delayed and our luggage is lost"
Cons: "Terrible landing"
Pros: "On time. Clean."
Cons: "But cold but crew did find a blanket."
Pros: "Not much."
Cons: "The hand-me-down Southwest boarding group gates. The automated ticket readers. The whole de-personalization."
Pros: "Loved the roomy seats and the upgrade wasn't terribly expensive"
Pros: "Great customer service"
Cons: "Padding on seats are worn out. Very uncomfortable"
Pros: "All wonderful."
Pros: "Flight attendants were very helpful and gave us free headphones and adjusted our seats so we could sit together as a family. There were no delays to ATL just 48 hours after the power outage the regular scheduled flight schedule had resumed. Great Flight, Great Crew!"
Cons: "Everything was good."
Pros: "Excellent leg room. Comfy seat"
Cons: "Seat couldn't recline back. Was a little uncomfortable for a long flight. Chair had crumbs on it before I sat down-it was easily wiped away meaning no one had cleaned the chairs or looked at them beforehand. Absolutely freezing. Wearing long socks and boots and my feet still felt frozen by the end."
Cons: "We left late, it was delayed then maintenance issues. Twice. Seating was very tight and uncomfortable, no movies or entertainment at all. U.S. flights are the worst. Even on short flights with aeromexico outside the U.S. you get movies and food. Zero stars for comfort, food and entertainment."
Cons: "Delayed by 3 hours"
Pros: "Pilots skill - it was raining hard when we landed"
Pros: "Courtesy. Efficiency The flight attendant was extraordinary. Coates"
Cons: "The first plane was a little old. Neither reading light worked."
Pros: "Quick boarding, clean plane, comfortable seats, the flight departed and arrived on time."
Cons: "The landing was a bit harsh, we couldn't connect to the airplane WiFi, so we did not enjoyed the entertainment."
Pros: "Check in, gate, and plane staff all friendly and efficient. Plane clean and flight on time. Overhead space with full plane was no problem. Service inflight was quick and cheerful."
Cons: "Drop off in San Antonio always a mess. Traffic delays driving up to drop off. Security check 20 minute with no pre approval. Seats crowded. Snack choices predictable."
Pros: "They forgot the CC reader so drinks were free. The free GoGo media is cool."
Cons: "Flight was cancelled and rescheduled 3 times. Delayed. Tiny plane = uncomfortable and turbulent."
Cons: "The fact that my flight was delayed for the second time in the past week"
Pros: "singing crew member, especially nice for Mother's Day"
Pros: "The crew were very friendly; service was good Trip was pleasant Plane was clean and comfortable."
Pros: "Crew was tentative."
Cons: "Lady besides me was eating something that smelt bad."
Pros: "Absolutely nothing, flight was cancelled after 6 hours stood in line for 4 hours only to be told there were no flights to get me to my destination."
Cons: "I had to wait at the gate for 3 hours due to the maintenance of airplane. Delta offered some snacks and beverages but 3 hours? I was so stressed out to wait 3 hours to worry to take a connect flight."
Cons: "See above airport connection disaster...."
Pros: "Amenities, seating, plane was newer and nice"
Cons: "Stewardess didn't seem to want to work.wasn't attentive, seemed annoyed, by the time I could order breakfast in 31st class I only had 1 option left. Why wouldn't there be enough for all choices for all 1st class passengers?"
Pros: "Plane was on time, flight attendants were very pleasant. The plane was very nice and clean. Kudos to Delta"
Cons: "Everything was great."
Cons: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."
Pros: "Drinks were passed out twice while everyone was waiting due to flight delay. There was one flight attendant that was awesome. I had asked for coffee due to migraine. I was stuck in the last row, back of the plane & had seen other people with coffee. The flight attendant told me no, I would have to wait for 3 more hours for coffee at breakfast. A smiling face showed up within minutes & asked if I wanted coffee. She told me that when she hears someone else say "no" that she thinks it should always be "yes". She was the African American flight attendant (wish I would have got her name). She brought me coffee, offered tylenol & checked in on me again later."
Cons: "Food wasn't very good. Most of the service was fair at best, crew, no smiles, looked irritable. Our flight had been delayed about 4-5 hrs so passengers & staff grumpy. Poor selections on the movies. No charging stations in the seat. This plane was very noisy so I was really glad to have noise cancelling headphones. Very expensive to select seats as it was bought through a non-Delta site to get the desired connections."
Pros: "Pleasant flight overall. All else normal."
Cons: "Nothing negative stands out"
Pros: "Everything was fine Food entertainment"
Cons: "Because the flight was delayed a whole day and night I was exhausted. I have been trying to get the $200 delayed trip rebate. I was given no instructions on how to do this finally after speaking to a travel agent I got a phone numbers I could call. Called and was told what web sight to go to. Filled in still waiting for a reply a day later. Not happy. I dout that this write up will get any response. The"
Pros: "Awesome stewardist (I wish I got her name) noticed that I was in a tight spot near a larger person and moved me to another location that was more comfortable."
Cons: "size of seats for larger people, I realize not much can be done."
Pros: "I only fly Delta because they are consistent and efficient and very courteous."
Pros: "great crew!"
Cons: "Everything was great"
Pros: "Full bottle of water and continuous refreshments in flight."
Cons: "Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies"
Cons: "Food was a little underwhelming for First Class."
Pros: "The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way."
Cons: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"
Pros: "The crew was good."
Cons: "Poor planning on having the connection in terminals far apart from each other."
Pros: "The crew"
Cons: "More support"
Cons: "Lufthansa in Frankfurt is a nightmare. Gates are very far apart and Lufthansa scheduled layovers are very short. We were running close to 2 km from one end of the airport to other with little kids barely making our flights. Boarding was on tarmac even for 747, once in rain once in 40C degrees."
Cons: "The flight was delayed as we were waiting for documents required for our entry to the UK - surely these should have been ready in advance? Perhaps a taste of things to come if (when) we sadly leave the EU. Same poor sandwiches."
Pros: "Comfort and space"
Pros: "Service and hospitality. On dot service with no major delays."
Pros: "The crew was very friendly"
Pros: "Can not fault anything"
Pros: "Plenty of food"
Pros: "Amazing crew"
Pros: "It was a great airline! I flew economy but still was very comfortable."
Cons: "I didn't have a long enough layover in Chicago and ended up missing my next flight. At least an hour and a half should be allotted going through customs in O'Hare. Then an additional 2 hours to recheck bags and get across the airport. This also allows extra time for delays."
Pros: "Baggage checked through from delayed overseas flight did arrive with us."
Cons: "The whole experience"
Cons: "Online check-in did not work. When I checked in at the airport, I received only a middle seat."
Cons: "First flight was delayed too much for me to make a connecting flight to Frankfurt. Had to ask twice to be rebooked. Had to connect through Chicago O'Hare and walk for miles there. Arrived in Germany 3 hours behind schedule."
Pros: "The entertainment was great with very easy to use touchpad. Great movies also. Food was good also."
Cons: "Space between the seats was less than I remember."
Pros: "The entertainment, food, and crew were great."
Cons: "I had no problems with this leg of the flight."
Cons: "The first flight for this trio was cancelled .. stop with automated cron jobs"
Pros: "The crew was friendly."
Cons: "We were a little late with boarding. I prefer Lufthansa for travel, but I can think of a ton more, easy to serve, more healthy and delicious menu items. The food smells good, usually, but it isn't that great. The chicken I had was fine, but the side dish (sweet potatoes) wasn't good. The salad had too much radicchio, the soft cheese was too rubbery to cut (spilled my water doing so), the cake wasn't up to German reputation. Also, one flight attendant, got her own suitcase down, at least 5 times, stretching directly above me, with her jacket in my face and never apologizing. My seat wouldn't recline, nor could other peoples. This is why I paid to choose my seat, so I could sleep, more easily but I sat upright the whole time."
Pros: "Everything went off without a hitch. Love how organized Lufthansa is."
Pros: "Great staff, quick boarding and vegetarian options were avaliable. This was the most pleasant experience I've had with a flight service. I commend Lufthansa and the crew of this aircraft."
Cons: "Minimal entertainment but understandable for a short flight."
Pros: "The flight itself was on time, the food was basic, just like drink."
Cons: "Staff didn't ask a lady next to me to sit properly whilst she was almost laying with her shoes very near to my seat. I had to be careful not to clean her shoe soles with my clothes. Also, after arrival to Birmingham there was an unnecessary crowd created by releasing people from busses from 2 different flights simultanously."
Cons: "Rubbish boarding staff"
Pros: "Food was good. Flight was on time, everything went smoothly"
Cons: "Incorrect advice from check in staff at Dublin re transit visa requirements"
Pros: "Crew were efficient and pleasant"
Cons: "Uncomfortable seats and could not recline seats"
Pros: "The people behind me had made a tent to shade themselves. Main offenders of the heavenly light were those random people who would open their window. So I guess there is not much I want Lufthansa to do about that."
Cons: "Their needs to be a window somewhere for us center-of-the-plane people to take pictures"
Pros: "Everything went according as planned. No problem at all."
Cons: "There is nothing I didn’t like."
Pros: "The crew were excellent and plane was comfortable"
Cons: "The plane was way out of the terminal and I had asked for assistance which I had going and most of coming back until the last part getting on to the plane at Lufthansa no-one came at Birmingham either. I struggled to collect my case and walk through to the exit."
Pros: "The polite stewards The food and drinks given for free."
Pros: "The crew and plane were excellent and being served both food and beverages were nice."
Cons: "The seats were uncomfortable and legroom was poor."
Pros: "The aircraft was clean. The service was great. Food was OK. I enjoyed the wine service. Lots of movie choices. HOW does one get "bumped up" to Premium Economy?"
Cons: "The seats in Economy were the most uncomfortable I have ever sat in for such a long time nine and a half hours. All six of us found them to be uncomfortable. No seat bottom cushioning. I had a back pain. Boarding started with the First Class and Business Class first. It took an additional 20 minutes for Economy class to start boarding. The line was very, very long and interfered with other travelers in the airport terminal. "boarding area to Frankfurt was cramped" When we arrived in Denver, only five Custom Agents were on duty to process our arrival passports, although there are 14 control stations at Denver. It appeared as though the Custom Agents were not aware of the arrival of the Lufthansa 747 nor the one that followed. All other Custom in Europe were much more efficient and move people through quickly. What a bad first impress made by the USA Customs people."
Pros: "On time"
Cons: "Leg room"
Pros: "Even though we were a little late boarding and taking off, we still arrived 15 minutes early. The on board snack was pretty good (cheese sandwich) and the coffee was lovely - good quality and just what I needed."
Pros: "Entertainment and staff were great"
Cons: "It wasnt comfortable and i wasnt able to sleep at all"
Pros: "Comfortable, left and arrived on time , smooth check in"
Cons: "No entertainment (no screens on back of seat ) , no provision for priority boarding for star alliance gold member(security line)"
Cons: "Delayed taking off due to airport queue."
Pros: "excellent dinner selection movies and on screen entertainment were great"
Cons: "2 hour wait on tarmac in Dulles for weather no one in the crew could tell us where our connecting gait was or whether we would have enough time to make it"
Pros: "On time arrival and departure along with crew attitude and general high service level."
Pros: "This was actually a United Airlines flight connecting to a Lufthansa flight in Munich. The crew was friendly and thanked us individually for flying with them as we prepared for landing."
Cons: "No option for food"
Cons: "Me ubicaron en el último asiento y no se podía reclinar."
Pros: "Crew were delightful, kind and very helpful. Food was delicious and plentiful! For a small person, even a bit too much. Watched a movie I'd been wanting to see."
Cons: "Flight was regrettably, unavoidably delayed due to weather and another repair problem. Couldn't get comfortable to sleep and babies wailing."
Pros: "Lufthansa has us on a short connection in Munich. But instead of bumping us like Air Canada, which does not care about customers, Lufthansa got a little van for our family of 5, took us through expedited passport control and helped us reach our flight. They have done a superb job and it is great to see an airline that has a very capable ground crew as well as air crew. Lufthansa made us feel like they cared about us and trust me traveling with three kids under 6 we very much appreciated it and they will have our return business!!"
Airlines flying from San Antonio to England have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San Antonio to England
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Middle seats unavailable to book on flights from San Antonio to England
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Cheapest flights to England from San Antonio found in 2021 and 2022