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Pros: The crew looked after us well

Cons: It was all good

Pros: Decent crew, nice snacks.

Cons: Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay.

Pros: Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment.

Cons: Cheaper baggage rates

Pros: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent

Cons: No. Keep up the good work!

Pros: Crew was very attentive...food selection was excellent

Cons: Nothing

Pros: Crew was great !!!

Cons: Seating in upper class is uncomfortable and bedding is not fresh.

Pros: Entertainment and helpful staff

Cons: Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin

Cons: Food wasn’t great and not a lot of it. London to Orlando was good. Connection was good.

Pros: Good food, service, and entertainment

Cons: The seats are not very cushioned

Pros: They were very nice! Always a smile, even after 10 hours with us!

Cons: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Cons: I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Pros: Nothing!

Cons: Racists bastards!

Pros: Nice and friendly crew

Cons: None

Cons: TAP doesn't understand the first thing about customer service.

Cons: The crew not sympathique

Pros: Horrible service

Cons: Nasty people

Pros: Flights were on time

Cons: Seats are more narrow than other airlines.

Pros: Check in at the airport- Delta is so friendly and helpful!! Flight crew was wonderful

Cons: Seats are snug

Pros: Crew was amazing before and after the flight! Delta really showed if the world isn’t doing well, that their staff will keep those problems outside the plane and keep everyone calm and safe. Thank you Delta!

Cons: Absolutely nothing. I’m going to join the miles points with Delta.

Cons: Older plane so the entertainment system was dated and the touch screen didn’t work for me in certain areas, but otherwise it was a great flight. Efficient customs in Minneapolis as well!

Pros: Most of it was of a reasonable standard.

Cons: Plane was full

Pros: Amazing crew, excellent drinks and decent food. Very comfortable seat

Cons: Everything was great

Cons: Squishy space and very late flight unfortunately

Pros: Comfortable seating, pleasant food and entertainment.

Cons: Not being charged $1200 for a ticket that I already bought, but had been voided with no notice. And Virgin Atlantic staff not friendly or helpful in any way with this situation.

Pros: Crew was great!

Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Pros: Seat was comfortable, good movies, etc

Cons: Food

Cons: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.

Pros: Great customer service!

Cons: NA

Pros: New plane, great seating.

Cons: Food should be tastier and boarding should be more efficient and on time.

Pros: Clear communication about delays and boarding, comfortable seats, great service.

Pros: Much more comfortable than I expected. Attentive flight attendants.

Cons: After flying cheapi airlines, norhing. It was a great experience.

Pros: The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good.

Cons: I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey.

Pros: The staff were helpful. The entertainment had good variety. Adjustable head rest was useful.

Cons: The seat was a little lumpy. More leg room would always be appreciated.

Pros: Everything was easy

Cons: Business class seats are snug for big people compared to other airlines

Cons: Squishy space and very late flight unfortunately

Pros: Yes, it was comfortable and they r nice.

Cons: Ummmm delayed both flights were delayed, it was annoying

Pros: The entertainment was ok.

Cons: Everything else was terrible. From check-in to boarding to flight.

Pros: The flat bed

Cons: The Captain made loud announcements waking you up

Pros: New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality

Cons: Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy

Cons: Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future.

Pros: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy

Cons: More food , comfortable seats

Pros: Sleeping.

Cons: 1 hour delay Duden to luggages!

Pros: All services were very good.

Cons: Overnight sleeping in extended seats in Business Class were cramped.

Cons: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.

Pros: Quick flight

Cons: Bad delay, long security line there

Pros: Much more comfortable than I expected. Attentive flight attendants.

Cons: After flying cheapi airlines, norhing. It was a great experience.

Cons: Late as always

Pros: NOTHING because they cancelled the flight and wanted to charge me 100% more for an alternate flight during the corona virus crisis. They were price gouging which is unforgivable

Cons: Their leadership has much to do in terms of their actions in a pandemic situation. Shame on them!!!

Pros: Quick flight

Cons: Bad delay, long security line there

Pros: Average friendliness of crew, paying for extra leg room seat is a must

Cons: Food with a taste, rather than dull

Cons: The crew not sympathique

Pros: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.

Cons: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....

Pros: I could not fly. No return ticket on march 23, 2020. Justfly.com did not help me

Cons: It is always better to buy tickets through the airline.

Pros: The crew was outstanding!

Cons: Slightly more comfortable seats would have been helpful.

Pros: The food was great and the screw were nice and young .

Cons: The boarding process and charging 95 dollars for an extra bag is crazy.

Pros: Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness.

Cons: Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili.

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Pros: Comfort

Cons: Internet

Pros: The plane ✈️ itself the attendants . The entertainment on board. Really great

Cons: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Pros: The food was great and the screw were nice and young .

Cons: The boarding process and charging 95 dollars for an extra bag is crazy.

Cons: The crew not sympathique

Pros: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.

Cons: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....

Cons: Seats are very uncomfortable in all planes

Pros: Crew was excellent - friendly and helpful

Cons: Seats in economy too cramped - I paid extra for next seat up from basic economy which covered our baggage but, for some reason, not seats with more leg room.

Pros: It was a lot faster than originally predicted.

Cons: The inflight entertainment system kept glitching and needed to be reset a few times

Pros: Great Service, comfortable seats, good choice of movies

Cons: Food...Does not encourage healthy eating...but I this is nothing our the ordinary for flights

Cons: Overall it was great! I would like to be able to be more detailed info about classical music selections, for example, Op, #, of the pieces. Also I wish to have more choices of foreign films.

Pros: The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!

Pros: Great service and yummy food.

Cons: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Cons: Our bag was not checked through to our final destination and was delivered a day later.

Pros: British airways is always a good choice for me, never had a bad flight with them.

Pros: Crew was nice

Cons: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows

Pros: The staff were helpful. The entertainment had good variety. Adjustable head rest was useful.

Cons: The seat was a little lumpy. More leg room would always be appreciated.

Pros: Seat was comfortable, good movies, etc

Pros: This is the way to fly long haul.

Cons: Frustration is it is impossible to sleep during the breakfast service, but this is a problem for all airlines and Virgin is better than most.

Pros: Amazing crew, excellent drinks and decent food. Very comfortable seat

Cons: Everything was great

Pros: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent

Cons: No. Keep up the good work!

Pros: Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again.

Cons: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.