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Good, just some of the staffs have such a bad attitude.
Good, just some of the staffs have such a bad attitude.
One of the crew members, a male complained about my bag being too heavy, which I felt was really unnecessary. I am disabled and would have carried it myself if I thought it was going to be a problem. In addition the landing was rough because everyone gasped in unison which it touched down.
On-time departure, smooth ride for sure. All was good except, once again, there was no movies/TV as it wasn’t functioning.
The plane was very hot. There were delays . Generally, the flight was great.
Problem with the gate after landing for an hour caused lots of issues for commuting after. Don’t think the crew handled it well at all.
Check in machines at airport didn't work in both directions. Always needed manual intervention by an agent, which was very frustrating
Always like Jet Blue! It seems, however, that people are getting bigger & seats are getting smaller! We had a very full flight and I couldn't get an aisle seat like I always do. I wish there were more leg room. People sitting next to me were very nice though so it was fine to disturb them if I needed to use the restroom. Otherwise the flight was fine but a bit long.
The crew was openly hostile and condescending to the customers. They spent the majority of that time in the rear talking and seemed really agitated when people asked questions. I heard five different people told that the information they requested was in the handout or safety brief.
The truck that was refueling the plane drove away with the hose still connected to the plane and ripped part of the plane off with it
If you don’t check in 24 hours in advance, they will charge you $110 to check your bag instead of the $30. I did not get an email with this information and did not check in. In addition, my flight home was cancelled at layover and I had to spend the night in the airport, and then have another layover at another airport before making it home. Will not fly frontier again.
I paid for extra leg room. The flimsy plastic seat underneath the floatation seat did not line up with the arm rests. It seemed as if the plastic part was zip tied on but immovable. This caused severe uncomfortable for the duration of the flight.
30 minute delay due to boarding and settling of a family.
I dunno. Depressing, uncomfortable (I’m poor), but on time and efficient.
They lost my baggage on my connection flight, it’s been 24 hours since I put my claim in and still no update on my bags.
I had to cancel within 1hour of the reservation an they put you through hell to . no live customer service desk. I'm handy caped and they make it almost impossible to cancel. They are steeling my money. You should not have that airline on your site. Contact me and I will give you all info. Of what the are doing to me just notable treatment they are set up like that to take people
They didn’t bother to restock the plane before we left, so most items on the menu were not available.
Excellent crew. WE all know Frontier its a low cost airline but the travel time was about 30 minutes and the crew was phenomenal. I was with a group of 10 more and we are enjoy our flight. The only issue was in SJU waiting for the luggage.
Great option to American Airlines. Affordable prices when compared to AA. Prices in AA to and from Puerto Rico are like Fly Emirates to Kwait.
Cheapest flights to England from Santo Domingo found in 2024