Find Cheap Flights from São Paulo Viracopos to Rio de Janeiro (VCP - RIO)

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São Paulo Viracopos to Rio de Janeiro flight information

Avg. flight duration 1h 09m
Flights arrive in Rio de Janeiro
Flights depart from São Paulo Viracopos
Flight price £52
Distance 250 miles
Airlines GOL Linhas Aéreas, Azul

Good to know

Low season:
August
Best time to beat the crowds
3%
expected price decrease
High season:
September
Most popular time to fly
6%
expected price increase
Average price:
£195
(avg. price over the last 2 weeks)
Good deal:
£67
or less (return)

When to Book Flights from São Paulo Viracopos to Rio de Janeiro

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for £66 or less.
The cheapest flight from São Paulo Viracopos to Rio de Janeiro was found, on average, 29 days before departure.
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be August, September and October. The cheapest month to fly is August.
Morning departure is around 3% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking São Paulo Viracopos to Rio de Janeiro Flights

How long does a flight from São Paulo Viracopos to Rio de Janeiro take?
An average non-stop flight takes 0h 55m, covering a distance of 250 miles.
How many flights are there between São Paulo Viracopos and Rio de Janeiro?
There are 427 (non-stop) flights between São Paulo Viracopos and Rio de Janeiro per week, averaging 69 per day.
Which airlines provide the cheapest flights from São Paulo Viracopos to Rio de Janeiro?
In the past 3 days, the cheapest return tickets were found on GOL Linhas Aéreas (£40) and Azul (£55)
Do I need a passport to fly between São Paulo Viracopos and Rio de Janeiro?
No.
Which airlines fly most frequently between São Paulo Viracopos and Rio de Janeiro?
Azul (28 times daily), TAP AIR PORTUGAL (22 times daily), GOL Linhas Aéreas (4 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from São Paulo Viracopos to Rio de Janeiro?
For São Paulo Viracopos to Rio de Janeiro, Tuesday is the cheapest day to fly on average and Sunday is the most expensive. Flying from Rio de Janeiro back to São Paulo Viracopos, the best deals are generally found on Wednesday, with Saturday being the most expensive.

Book cheap flights from São Paulo Viracopos to Rio de Janeiro (return)

Airports
Origin
São Paulo
£40
only
£40
Destination
Rio de Janeiro
£40
only
£40
£83
only
£83
Tue, 17 Apr
VCP
GIG
1h 05m
Thu, 19 Apr
GIG
VCP
1h 15m
Trip: 3 days
3.8MediocreShow reviews
Overall 3.8 Mediocre
Based on 2 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.1
Entertainment
5.6
Food
6.0
GRU
MDZ
OK 4.0

Puntuality

space on the seats, and between the seats

GRU
MCZ
Excellent 8.0

Acentos muito apertados.

MAO
FOR
Excellent 10.0

Everything

All ok

GRU
GIG
Excellent 8.6

Knowing that GOL is an LCC, I was not expecting much. However, after realizing that every seat had the legroom typical of a Extra Comfort seat on NA carriers, I soon became won over. Regular recline functionality (missing on some of the larger LCCs worldwide) and a free drink and snack (also missing on many LCCs), TOO was truly a relaxing flight. 10/10. Would definitely fly again.

I mean, there was no entertainment available (to my knowledge) but there was allegedly Wi-Fi (I didn't try).

JPA
GIG
Good 6.0

In general is fine, but the same price of all the other airlines . I flew 3 hours and no tv! (and no meal) I'd fly Avianca next time: They all have your personal tv and gives you meal even for short flights.

It was on time.

Thu, 22 Feb
VCP
GIG
1h 10m
Wed, 28 Feb
GIG
VCP
1h 15m
Trip: 7 days
8.9ExcellentShow reviews
Overall 8.9 Excellent
Based on 11 reviews
Boarding
8.2
Comfort
8.2
Crew
8.8
Entertainment
8.0
Food
7.7
VCP
GIG
Good 6.3

Nine hour flight without any entertainment with them rebooting the TV every few minutes.. it was rough.

GVR
CNF
Mediocre 2.0

The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff.

REC
GIG
Excellent 10.0

Easy flight!

SDU
GRU
OK 5.3

Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work.

United baggage app does not work Personnel did not know baggage rules at Chck in.

IOS
CNF
Excellent 10.0

it was on time

Thu, 17 May
VCP
GIG
1h 05m
Thu, 24 May
GIG
VCP
1h 15m
Trip: 8 days
3.8MediocreShow reviews
Overall 3.8 Mediocre
Based on 2 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.1
Entertainment
5.6
Food
6.0
GRU
SDU
Excellent 8.3

Didn’t have to pay more for the exit row!!!

GRU
GIG
Excellent 8.6

Knowing that GOL is an LCC, I was not expecting much. However, after realizing that every seat had the legroom typical of a Extra Comfort seat on NA carriers, I soon became won over. Regular recline functionality (missing on some of the larger LCCs worldwide) and a free drink and snack (also missing on many LCCs), TOO was truly a relaxing flight. 10/10. Would definitely fly again.

I mean, there was no entertainment available (to my knowledge) but there was allegedly Wi-Fi (I didn't try).

MAO
FOR
Excellent 10.0

Everything

All ok

CGH
LDB
Excellent 10.0

Perfect

JPA
GIG
Good 6.0

In general is fine, but the same price of all the other airlines . I flew 3 hours and no tv! (and no meal) I'd fly Avianca next time: They all have your personal tv and gives you meal even for short flights.

It was on time.

Sat, 3 Mar
VCP
GIG
1h 05m
Wed, 7 Mar
GIG
VCP
1h 15m
Trip: 5 days
3.8MediocreShow reviews
Overall 3.8 Mediocre
Based on 2 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.1
Entertainment
5.6
Food
6.0
VCP
GIG
Mediocre 3.6

They had only 4 people checking in the luggages and the lines was huge ... my wait in line was longer than my fight which I think it's absurd

GRU
GIG
Excellent 8.6

Knowing that GOL is an LCC, I was not expecting much. However, after realizing that every seat had the legroom typical of a Extra Comfort seat on NA carriers, I soon became won over. Regular recline functionality (missing on some of the larger LCCs worldwide) and a free drink and snack (also missing on many LCCs), TOO was truly a relaxing flight. 10/10. Would definitely fly again.

I mean, there was no entertainment available (to my knowledge) but there was allegedly Wi-Fi (I didn't try).

GRU
SDU
Excellent 8.3

Didn’t have to pay more for the exit row!!!

GIG
SSA
Excellent 10.0

Quick boarding, smooth flight, and my checked bag was waiting for me at the carousel by the time I got down to baggage claim. All in all, a very easy flight

The carry-on bag policy is a bit unusual so I ended up checking the suitcase I’d typically bring as carry-on

MAO
FOR
Excellent 10.0

Everything

All ok

Tue, 20 Feb
VCP
GIG
1h 05m
Sat, 24 Feb
GIG
VCP
1h 10m
Trip: 5 days
8.9ExcellentShow reviews
Overall 8.9 Excellent
Based on 11 reviews
Boarding
8.2
Comfort
8.2
Crew
8.8
Entertainment
8.0
Food
7.7
VCP
BSB
OK 5.6

The temperature at the cabin was to hot during the whole flight.

SDU
GRU
OK 5.3

Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work.

United baggage app does not work Personnel did not know baggage rules at Chck in.

VCP
GIG
Excellent 10.0

Loved the free food and entertainment

Didn't like the amount of leg room, but its an airplane so...

VCP
GIG
Good 6.3

Nine hour flight without any entertainment with them rebooting the TV every few minutes.. it was rough.

RAO
VCP
Excellent 9.0

Attentive service, new equipment. Very similar to flying JetBlue in its early years in the US.

Azul app only available in Portuguese. Online check-in was difficult-- upgrades, seat selection, or any change that requires a fee not possible online for domestic or international flights if you are not a Brazilian citizen

Thu, 22 Mar
VCP
GIG
1h 05m
Fri, 23 Mar
GIG
VCP
1h 15m
Trip: 2 days
3.8MediocreShow reviews
Overall 3.8 Mediocre
Based on 2 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.1
Entertainment
5.6
Food
6.0
JPA
GIG
Good 6.0

In general is fine, but the same price of all the other airlines . I flew 3 hours and no tv! (and no meal) I'd fly Avianca next time: They all have your personal tv and gives you meal even for short flights.

It was on time.

GRU
MDZ
OK 4.0

Puntuality

space on the seats, and between the seats

GIG
GRU
OK 4.3

Puntuality

Space on the seats, between the seats.

CGH
LDB
Excellent 10.0

Perfect

GRU
GIG
Excellent 8.6

Knowing that GOL is an LCC, I was not expecting much. However, after realizing that every seat had the legroom typical of a Extra Comfort seat on NA carriers, I soon became won over. Regular recline functionality (missing on some of the larger LCCs worldwide) and a free drink and snack (also missing on many LCCs), TOO was truly a relaxing flight. 10/10. Would definitely fly again.

I mean, there was no entertainment available (to my knowledge) but there was allegedly Wi-Fi (I didn't try).

Mon, 26 Feb
VCP
GIG
1h 05m
Sat, 3 Mar
GIG
VCP
1h 10m
Trip: 6 days
8.9ExcellentShow reviews
Overall 8.9 Excellent
Based on 11 reviews
Boarding
8.2
Comfort
8.2
Crew
8.8
Entertainment
8.0
Food
7.7
GRU
BSB
Good 6.0

Comida

As cadeiras poderiam inclinar mais para trás. Esconderam minha mala dizendo que não pode colocar na esteira pois estraga a mesma. Deviam te avisado antes... quase perdi meu vôo de conexao

GVR
CNF
Mediocre 2.0

The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff.

RAO
VCP
Excellent 9.0

Attentive service, new equipment. Very similar to flying JetBlue in its early years in the US.

Azul app only available in Portuguese. Online check-in was difficult-- upgrades, seat selection, or any change that requires a fee not possible online for domestic or international flights if you are not a Brazilian citizen

VCP
BSB
OK 5.6

The temperature at the cabin was to hot during the whole flight.

SDU
GRU
OK 5.3

Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work.

United baggage app does not work Personnel did not know baggage rules at Chck in.

Sat, 7 Apr
VCP
GIG
1h 05m
Sun, 8 Apr
GIG
VCP
1h 15m
Trip: 2 days
8.9ExcellentShow reviews
Overall 8.9 Excellent
Based on 11 reviews
Boarding
8.2
Comfort
8.2
Crew
8.8
Entertainment
8.0
Food
7.7
VCP
GIG
Excellent 10.0

Loved the free food and entertainment

Didn't like the amount of leg room, but its an airplane so...

GVR
CNF
Mediocre 2.0

The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff.

REC
GIG
Excellent 10.0

Easy flight!

MAO
BVB
Excellent 10.0

Service

REC
MCO
Excellent 10.0

Azui's customer service is simply the BEST. That's the most awesome airline EVER.

All was just PERFECT.

Fri, 23 Feb
VCP
GIG
1h 10m
Sun, 25 Feb
GIG
VCP
1h 15m
Trip: 3 days
8.9ExcellentShow reviews
Overall 8.9 Excellent
Based on 11 reviews
Boarding
8.2
Comfort
8.2
Crew
8.8
Entertainment
8.0
Food
7.7
GVR
CNF
Mediocre 2.0

The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff.

REC
MCO
Excellent 10.0

Azui's customer service is simply the BEST. That's the most awesome airline EVER.

All was just PERFECT.

REC
GIG
Excellent 10.0

Easy flight!

MAO
BVB
Excellent 10.0

Service

SDU
GRU
OK 5.3

Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work.

United baggage app does not work Personnel did not know baggage rules at Chck in.

Thu, 18 Jan
VCP
GIG
1h 05m
Tue, 23 Jan
GIG
VCP
1h 15m
Trip: 6 days
3.8MediocreShow reviews
Overall 3.8 Mediocre
Based on 2 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.1
Entertainment
5.6
Food
6.0
CGH
LDB
Excellent 10.0

Perfect

GRU
GIG
Excellent 8.6

Knowing that GOL is an LCC, I was not expecting much. However, after realizing that every seat had the legroom typical of a Extra Comfort seat on NA carriers, I soon became won over. Regular recline functionality (missing on some of the larger LCCs worldwide) and a free drink and snack (also missing on many LCCs), TOO was truly a relaxing flight. 10/10. Would definitely fly again.

I mean, there was no entertainment available (to my knowledge) but there was allegedly Wi-Fi (I didn't try).

GRU
SDU
Excellent 8.3

Didn’t have to pay more for the exit row!!!

MAO
FOR
Excellent 10.0

Everything

All ok

JPA
GIG
Good 6.0

In general is fine, but the same price of all the other airlines . I flew 3 hours and no tv! (and no meal) I'd fly Avianca next time: They all have your personal tv and gives you meal even for short flights.

It was on time.

Wed, 14 Mar
VCP
GIG
1h 10m
Sat, 17 Mar
GIG
VCP
1h 15m
Trip: 4 days
8.9ExcellentShow reviews
Overall 8.9 Excellent
Based on 11 reviews
Boarding
8.2
Comfort
8.2
Crew
8.8
Entertainment
8.0
Food
7.7
VCP
GIG
Excellent 10.0

Loved the free food and entertainment

Didn't like the amount of leg room, but its an airplane so...

MAO
BVB
Excellent 10.0

Service

GVR
CNF
Mediocre 2.0

The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff.

SDU
GRU
OK 5.3

Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work.

United baggage app does not work Personnel did not know baggage rules at Chck in.

CNF
GIG
Mediocre 2.0

Nothing!

Azul had a mechanical problem with the plane. It took them 6h to fix it. They made us wait for 6h which made mmost of the people lose their connection flight but azul voided to help anyone! Said that they couldnt be responsible if you lost your connection because My connection flight wasnt with them! I had the worse6h of waiting and trying to have someone helping me. All of Azul’s staff are incompetent laZy workers!

Sun, 31 Dec
VCP
GIG
1h 05m
Mon, 8 Jan
GIG
VCP
1h 15m
Trip: 9 days
3.8MediocreShow reviews
Overall 3.8 Mediocre
Based on 2 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.1
Entertainment
5.6
Food
6.0
GIG
SSA
Excellent 10.0

Quick boarding, smooth flight, and my checked bag was waiting for me at the carousel by the time I got down to baggage claim. All in all, a very easy flight

The carry-on bag policy is a bit unusual so I ended up checking the suitcase I’d typically bring as carry-on

GRU
SDU
Excellent 8.3

Didn’t have to pay more for the exit row!!!

SCL
GRU
Good 7.6

Friendly service

No kosher food

VCP
GIG
Mediocre 3.6

They had only 4 people checking in the luggages and the lines was huge ... my wait in line was longer than my fight which I think it's absurd

GRU
GIG
Excellent 8.6

Knowing that GOL is an LCC, I was not expecting much. However, after realizing that every seat had the legroom typical of a Extra Comfort seat on NA carriers, I soon became won over. Regular recline functionality (missing on some of the larger LCCs worldwide) and a free drink and snack (also missing on many LCCs), TOO was truly a relaxing flight. 10/10. Would definitely fly again.

I mean, there was no entertainment available (to my knowledge) but there was allegedly Wi-Fi (I didn't try).

Tue, 23 Jan
VCP
GIG
1h 10m
Thu, 25 Jan
GIG
VCP
1h 15m
Trip: 3 days
8.9ExcellentShow reviews
Overall 8.9 Excellent
Based on 11 reviews
Boarding
8.2
Comfort
8.2
Crew
8.8
Entertainment
8.0
Food
7.7
REC
MCO
Excellent 10.0

Azui's customer service is simply the BEST. That's the most awesome airline EVER.

All was just PERFECT.

SDU
GRU
OK 5.3

Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work.

United baggage app does not work Personnel did not know baggage rules at Chck in.

MAO
BVB
Excellent 10.0

Service

GVR
CNF
Mediocre 2.0

The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff.

CNF
GIG
Mediocre 2.0

Nothing!

Azul had a mechanical problem with the plane. It took them 6h to fix it. They made us wait for 6h which made mmost of the people lose their connection flight but azul voided to help anyone! Said that they couldnt be responsible if you lost your connection because My connection flight wasnt with them! I had the worse6h of waiting and trying to have someone helping me. All of Azul’s staff are incompetent laZy workers!

Fri, 1 Jun
VCP
GIG
1h 05m
Sun, 3 Jun
GIG
VCP
1h 15m
Trip: 3 days
8.9ExcellentShow reviews
Overall 8.9 Excellent
Based on 11 reviews
Boarding
8.2
Comfort
8.2
Crew
8.8
Entertainment
8.0
Food
7.7
REC
MCO
Excellent 10.0

Azui's customer service is simply the BEST. That's the most awesome airline EVER.

All was just PERFECT.

GVR
CNF
Mediocre 2.0

The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff.

MAO
BVB
Excellent 10.0

Service

VCP
GIG
Good 6.3

Nine hour flight without any entertainment with them rebooting the TV every few minutes.. it was rough.

VCP
BSB
OK 5.6

The temperature at the cabin was to hot during the whole flight.

Thu, 22 Feb
VCP
SDU
0h 55m
Wed, 28 Feb
SDU
VCP
1h 10m
Trip: 7 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 20 reviews
Boarding
8.2
Comfort
8.2
Crew
8.8
Entertainment
8.0
Food
7.7
REC
MCO
Excellent 10.0

Azui's customer service is simply the BEST. That's the most awesome airline EVER.

All was just PERFECT.

CNF
EZE
Excellent 10.0

it was on time . the service aboard was very good

CNF
GIG
Mediocre 2.0

Nothing!

Azul had a mechanical problem with the plane. It took them 6h to fix it. They made us wait for 6h which made mmost of the people lose their connection flight but azul voided to help anyone! Said that they couldnt be responsible if you lost your connection because My connection flight wasnt with them! I had the worse6h of waiting and trying to have someone helping me. All of Azul’s staff are incompetent laZy workers!

IOS
CNF
Excellent 10.0

it was on time

GVR
CNF
Mediocre 2.0

The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff.

Fri, 5 Jan
VCP
SDU
1h 10m
Wed, 10 Jan
SDU
VCP
1h 15m
Trip: 6 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 20 reviews
Boarding
8.2
Comfort
8.2
Crew
8.8
Entertainment
8.0
Food
7.7
SDU
GRU
OK 5.3

Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work.

United baggage app does not work Personnel did not know baggage rules at Chck in.

VCP
BSB
OK 5.6

The temperature at the cabin was to hot during the whole flight.

CNF
EZE
Excellent 10.0

it was on time . the service aboard was very good

RAO
VCP
Excellent 9.0

Attentive service, new equipment. Very similar to flying JetBlue in its early years in the US.

Azul app only available in Portuguese. Online check-in was difficult-- upgrades, seat selection, or any change that requires a fee not possible online for domestic or international flights if you are not a Brazilian citizen

CNF
GIG
Mediocre 2.0

Nothing!

Azul had a mechanical problem with the plane. It took them 6h to fix it. They made us wait for 6h which made mmost of the people lose their connection flight but azul voided to help anyone! Said that they couldnt be responsible if you lost your connection because My connection flight wasnt with them! I had the worse6h of waiting and trying to have someone helping me. All of Azul’s staff are incompetent laZy workers!

Thu, 1 Feb
VCP
SDU
0h 55m
Mon, 5 Feb
SDU
VCP
1h 15m
Trip: 5 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 20 reviews
Boarding
8.2
Comfort
8.2
Crew
8.8
Entertainment
8.0
Food
7.7
CNF
EZE
Excellent 10.0

it was on time . the service aboard was very good

REC
GIG
Excellent 10.0

Easy flight!

GVR
CNF
Mediocre 2.0

The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff.

GRU
BSB
Good 6.0

Comida

As cadeiras poderiam inclinar mais para trás. Esconderam minha mala dizendo que não pode colocar na esteira pois estraga a mesma. Deviam te avisado antes... quase perdi meu vôo de conexao

SDU
GRU
OK 5.3

Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work.

United baggage app does not work Personnel did not know baggage rules at Chck in.

Tue, 20 Feb
VCP
SDU
1h 05m
Sat, 24 Feb
SDU
VCP
1h 10m
Trip: 5 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 20 reviews
Boarding
8.2
Comfort
8.2
Crew
8.8
Entertainment
8.0
Food
7.7
CNF
EZE
Excellent 10.0

it was on time . the service aboard was very good

SDU
GRU
OK 5.3

Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work.

United baggage app does not work Personnel did not know baggage rules at Chck in.

VCP
BSB
OK 5.6

The temperature at the cabin was to hot during the whole flight.

GVR
CNF
Mediocre 2.0

The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff.

LIS
VCP
Excellent 8.3

space for legs.

Thu, 22 Mar
VCP
SDU
1h 05m
Fri, 23 Mar
SDU
VCP
1h 10m
Trip: 2 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 20 reviews
Boarding
8.2
Comfort
8.2
Crew
8.8
Entertainment
8.0
Food
7.7
GRU
BSB
Good 6.0

Comida

As cadeiras poderiam inclinar mais para trás. Esconderam minha mala dizendo que não pode colocar na esteira pois estraga a mesma. Deviam te avisado antes... quase perdi meu vôo de conexao

CNF
EZE
Excellent 10.0

it was on time . the service aboard was very good

REC
GIG
Excellent 10.0

Easy flight!

LIS
VCP
Excellent 8.3

space for legs.

SDU
GRU
OK 5.3

Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work.

United baggage app does not work Personnel did not know baggage rules at Chck in.

Mon, 8 Jan
VCP
SDU
1h 05m
Fri, 12 Jan
SDU
VCP
1h 15m
Trip: 5 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 20 reviews
Boarding
8.2
Comfort
8.2
Crew
8.8
Entertainment
8.0
Food
7.7
LIS
VCP
Excellent 8.3

space for legs.

GVR
CNF
Mediocre 2.0

The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff.

SDU
GRU
OK 5.3

Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work.

United baggage app does not work Personnel did not know baggage rules at Chck in.

RAO
VCP
Excellent 9.0

Attentive service, new equipment. Very similar to flying JetBlue in its early years in the US.

Azul app only available in Portuguese. Online check-in was difficult-- upgrades, seat selection, or any change that requires a fee not possible online for domestic or international flights if you are not a Brazilian citizen

REC
GIG
Excellent 10.0

Easy flight!

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