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The crew was attentive but not intrusive, and was always kind in every interaction.

Austrian was not the issue. Kayak was terrible The flight was canceled. Frustrating but it can happen. The worst was Kayak's customer support around re-booking. I have chatted with a bot, than with a person who insisted the flight was still on as originally booked. while chatting i went on Austrian web page and told the kayak chat lady that the flight is shown as cancelled. She said she will escalate this and that someone will contact me within the hour. When I have asked her to give me the details of the flight she sees, She gave me the general A to B and return B to A. Totally unhelpful. After two hours I contacted them again, They were still saying the original flight is as scheduled and when I explained again I was told I will be contacted within 2-6 hours. NO ONE CONTACTED ME EVER SINCE! I have than contacted Austrian directly and was rebooked on a difficult flight. Kayak continued to send me irrelevant updates about my original flight. Terrible customer service at time of need.

From all the segments I flew it was the only one I did not get the option to choose ni seat, I did not get the quality of seat I had paid for. Crew was nice, airplane was clean, but no food, only water and a small courtesy chocolate. Everything else you had to pay for.

Austrian airline they cancel my fight , and the couldn’t give me flight , they said only available flight 4th and after , I sacked for refund, even from you KYAK , and tell now no any refund , because what happened I lost more money because I have to stay in hotel and then I buy new ticket

Management and staff att viena wasn’t professional,and they are not good by how to communicate and solve the problem, I was shocked , as I know Austrian airlines was amusing Thank you

I bought the ticket a month before my flight but checked in couple hours before my flight and had to wait seat assignment just before take off. On top of that there was not enough room in the overhead bin for my luggage.

Tight connection from Austrian Airlines made this challenging. Our luggage did not make it, delivered the next day at noon. Flight itself was very full, not especially comfortable.

The flight was late. We accommodated other missed flights, and the plane was full of people, without space to store carry-on luggage. They lost our checked luggage for the entire flight and delivered it after two days.

Premium Economy is good value in comparison to Business Class. Not all the perks of Business but a lot of leg room and wider seat and elbow room. Food was very good. I even asked for a Gruner Veltliner wine which was not on the trolley and the attendant went into Business/First to get me a glass. Nice little touch. I would like to have a wider selection of music -- more 70's-80's (guess how old I am).

There were a number of passengers scheduled to transfer to the flight from Vienna to Warsaw. None of them made it because the crew failed to assist them in getting to the gate for the Warsaw bound flight in time. It could have been done very easily with proper assistance.

Lot still has not refunded me after they cancelled my flight to India!! Kayak had been awful at getting me this refund too. Will NEVER be using kayak or LOT again.

Delay everywhere,5 hours,24 hours,missing all connection flights,terrible trip..

The boarding was delayed several times. The take off was two hours late.

The plane was very comfortable, the seats were great for overnight flight. The bathrooms were spotless the entire flight

The flight was delayed 5 hours and I'm and invalid,I wan a refund for this

The cabin crew on that flight were super fantastic and super helpful. They were so polite and considerate that i felt i travelled with a 5star airline.

Delayed delayed delayed - always with Wizzair. Staff were friendly and well mannered but clearly the company is unorganized and the aircrafts are outdated.

It's a budget airline. Great for short flight. Smooth landing.

4 hr delay and only told less than 2hrs before. Only given water and nuts on the flight as complimentary service. Left to wait in rain before boarding.

To be honest I did not like anything. Communication to why my flight was cancelled mid air 2 and half hours into my flight. Customer service desk were not helpful with providing information or a solution on what can be done.

I have been treated unacceptably by WizzAir aircraft crew in a previous flight, they threatened me and abused me, and I received an OFFICIAL written apology, but only two (2) months later. This flight had no such unacceptable behaviour, but it's not nice to be left waiting in the walkway (from gate to aircraft) for a long time, just so that the 'boarding' appears to be early, even if actual departure is not.

What I liked new airplane Sitting was extremely uncomfortable! Crew not smiley at all Always chewing gum

The flight was cancelled just 4 hours before the take off...

No food on board. Not comfortable. Had to move seats was delayed more than 3 hours.