|Avg. flight duration||2h 15m|
|Flights arrive in||San Francisco|
|Flights depart from||Seattle/Tacoma Intl|
Cons: great service & was on time & we landed early too!
Cons: Everything the customer service reps were very rude and condescending. United is awful I'm not sure how they are still in business. The rep refused to help me because she was getting off in 10 mins.
Pros: More important than the trip home last Wednesday was the reason for the trip. We attended my granddaughter's wedding. Everything else was secondary. Even if the trip had been in a one wheeled barrow, it would have been good. To get to what you want which is the mechanics of the trip. The two people who attended to the aisle chair, most teams were competent. Some hadn't done many passengers so they were fumbling with the straps. I've learned that I almost alway have to ask for one at the gate where they check or issue, (what's it called, loading permits, some kind of pass, not landing pass. loading pass. I can't remember and my wife has gone to bed.) Well, they have to come up with an aisle chair because I've only got 1 1/2 legs. I always make it to the seat on the plane, but the competency of the various crews is uneen. Sorry my answer is so nonspecific but I don't remember one airline from another. Great people all, get the job done.
Cons: Not much I don't like. They get us there That is the main thing. Sometimes when the plane stops after it has pulled away from the Jet Way, the pilot gives an explanation that I find unfulfilling, not enough details. I suppose if they explained more, other fliers would find the explanation too verbose. I can live with it. Again this is about all flights and airlines. Nothing stands out, such as, " this awful thing happened when we left San Francisco."
Pros: On time departure and arrival
Cons: 1 of the flight attendants was wearing so much perfume it was awful. Every time she passed by it wafted and lingered for some time.poor hygiene etiquette!!!
Pros: The flight was not charged.
Cons: We missed the whole vacation due to United flt. 599 being late into SFO. We missed the Zurich flight by 7 minutes due to a mechanical issue (overhead bin lid would not stay closed.) United customer service was very poor and after 16 hrs. at SO without resolution on flights and schedule, we just came back home. If Siss Air could have waited 10 minutes for 12 or more passengers, we would have been fine. I don't know if United communicated with them or not. This was a disaster!
Pros: The seats looked new.
Cons: United had us board and unboard and then board again due to flight delays. United also told us the delay would be only 40 minutes, but I looked at the delay in SFO and it was 2 hours. Eventually United also increased our delay by 30 minute intervals until it was about 2 hours. Once I arrivied in SFO I got a text message notification stating my luggage had been put on an incorrect flight and I would have to return to get my luggage. The attendants at the podium were rude. This was my first terrible flying experience ever.
Pros: They gave me plenty of fluids that I asked for.
Cons: They had a problem with the radio which almost made me late for my connecting flight. We left 1.5 hours late.
Pros: The flight was not charged.
Pros: Luggage bag broken by baggage handlers
Cons: Luggage bag broken by baggage handlers
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