Old cabine without flat bed in business for a 12 hour flight is not acceptable
Old cabine without flat bed in business for a 12 hour flight is not acceptable
They charge me for luggage which is was included on the ticket
Good aorcraft 777 but Worst food ever Breakfast was a bû’with matonnaise… Staff was nice but invisible most of the flight
Business class in the second leg - CDG-EVN was a disaster.
Food could have been better especially the breakfast. Overall it was a good flight
No birding was given for next trip on same carrier, food was very moderate.
Lost luggage, 2 bags were badly damaged and one of the bags came open.
A couple of minor delays in boarding but very professional and efficient staff.
Crew was professional. Boarding has few seats . Since the plane was not full would have been nice to change seat on the internet
My seat was so uncomfortable, and the headrest was broken. Very very disappointing for the price I paid.