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Terrible

Terrible

Good leg space and new clean aircraft Landing was superb

Never had a reason to complain when flying with city jet. Smooth check in with a generous luggage allowance just wish they flew to more destinations

Excellent as usual! Thanks !

When the captain said there was only 10 minutes of the flight left and the refreshment cart was less than half way up the aisle, the third flight attendant began taking drinks orders from the back of the plane. He moved forwards and backwards getting everyone drinks and crisps. He even grabbed us some wine, even though only the drinks cart had the wine.

Long time to wait for a drink

When the captain said there was only 10 minutes of the flight left and the refreshment cart was less than half way up the aisle, the third flight attendant began taking drinks orders from the back of the plane. He moved forwards and backwards getting everyone drinks and crisps. He even grabbed us some wine, even though only the drinks cart had the wine.

Long time to wait for a drink

Checked in . Boarded .took off .. smooth flight.landed fun began .

less pricey and going to London city airport was good

they demand that headphones are not be used until the seat belt sign comes off. that's almost the whole time, on a short flight.

The food was not good

The efficiency and helpfulness of the staff who got us on the next available flight after the one we missed due to the long wait at customs.

Check in took 40 minutes. They then managed to leave all the hold luggage for the flight behind in Malaga. It took them well over an hour to inform us of this when we reached our destination, and to date still no luggage returned! Added to that the flight was late. Terrible. Avoid!

They lost my luggage

Staff was nice. Flight was not fully booked so the crew accommodated the passengers to sit on the empty seats and next to persons they wanted.

Boarding was a mess. Took very long to get on the plane after already extended wait times without any update at the gate. With a flight arrival at 0:30 local time it also does not help if you have to wait an madditiona 20-30 minutes on the plane after landing because the tunnel connection to the gate is not in place.

Smooth check in nice crew - not too complicated

would be nice to have a complimentary glass of water but all beverages and snacks are paid separately

Assigned middle seat away from my friend who was also assigned a middle seat. Overweight sprawler on either side made for incredibly uncomfortable flight.

It was on time

No entertainment for adults

Flight staff was not helpful, in 8 hrs flight there was no entertainment. No vegetarian food options, they said while checking in I should have requested but there was no option during check-in. In return flight I asked ground staff how do I request vegetarian food option and she didn't know. Above all flight was delayed from Madrid to Barcelona, for 45 mins flight it took 2 hrs and I missed the event I was going to spain! Even while returning Barcelona to Madrid flight was delayed by 3 hrs! as there was technical difficulty while take off!

Flight staff was not helpful, in 8 hrs flight there was no entertainment. No vegetarian food options, they said while checking in I should have requested but there was no option during check-in. In return flight I asked ground staff how do I request vegetarian food option and she didn't know. Above all flight was delayed from Madrid to Barcelona, for 45 mins flight it took 2 hrs and I missed the event I was going to spain! Even while returning Barcelona to Madrid flight was delayed by 3 hrs! as there was technical difficulty while take off!

Terrible

Terrible

Good leg space and new clean aircraft Landing was superb

Never had a reason to complain when flying with city jet. Smooth check in with a generous luggage allowance just wish they flew to more destinations

Excellent as usual! Thanks !

We waited quite a while to check in our luggage at the Birmingham airport. Staff showed up at the counter only 2 hrs before the flight.

the staff's courtesy and efficiency.

The food was pretty awful. My main complaint is the four and a half hour wait at Customs in Atlanta. 4 officials aren't enough to service around a thousand passengers. That meant we missed our connection. While I know it's not the airline's responsibility, it is part of the experience and meant we were exhausted.

It was cheap

The plane really small and noisy

A good trip even though set off late caught up on time

Perhaps a little more leg room