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(Return)
Airports
Origin
London
£373
only
£373
Manchester
£369
only
£369
Destination
Seoul
£369
only
£369
£407
only
£407
Sun, 26 Nov
MAN
ICN
27h 25m
Tue, 28 Nov
ICN
MAN
30h 05m
£369
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 10 Nov
LHR
ICN
29h 55m
Fri, 17 Nov
ICN
LHR
32h 20m
£373
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
HNL
Excellent 8.3

Food and crew very good in Biz Class.

Seat do not go horizontal. Not very comfortable for sleep.

SFO
PVG
Excellent 8.6

I liked the price the best. Also, the total hours of flight time, layover time, was good. Lots of choices in movies, too.

I wish they had more chicken dishes, as chicken is all I eat in non veg.

SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

HKG
PVG
Good 6.0

Cheap.

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

Wed, 10 Jan
LHR
GMP
19h 05m
Tue, 30 Jan
GMP
LHR
15h 25m
£407
Trip: 21 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
EWR
PEK
OK 4.0

The international flight delayed 30 min, so will miss the 4pm connected flight, but air china didn’t put us in the connected flight right after the 4pm flight, which was the 6pm flight, instead they assigned us to the 8pm one and made the overall delay 4 hours. This is not nice.

PEK
LHW
Excellent 10.0

Hostesses are well trained ans hospitable . Landing was very smooth

Taxing upon leaving Beijing took long time ! Delayed the departure !

JFK
PEK
Mediocre 2.0

Nothing!

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

PEK
LAX
Excellent 10.0

They have taken care of me like no other airlines do this days, always with a smile, lots of movies to watch from all over the world

SJC
PVG
Good 6.0

Price price and price!

Food! Horrible in one word. Shanghai connection is too long and wastes a page in my passport: why should I pass the security and passport checks only to turn around and fly away? Clearly this can be improved so that the transit passengers can transit without customs

Fri, 3 Nov
LHR
ICN
35h 25m
Sun, 12 Nov
ICN
LHR
34h 25m
£382
Trip: 10 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
SFO
PVG
Excellent 8.6

I liked the price the best. Also, the total hours of flight time, layover time, was good. Lots of choices in movies, too.

I wish they had more chicken dishes, as chicken is all I eat in non veg.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

DPS
PVG
Good 6.0

Poor movie selection.

JFK
PVG
Excellent 9.3

Fast-tracked us through Shanghai airport with a personal handler for a tight connection. He knew all the back routes and which border agent could put us first in line. No problem even though connection was boarding as we were disembarking arrival flight. Lounge at JFK superb.

No control over air con vents at seat. Plane uncomfortably stuffy for us...asked to turn down temp and they did for awhile.

HKG
PVG
Good 6.0

Cheap.

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

Thu, 1 Feb
LHR
GMP
16h 20m
Thu, 1 Mar
GMP
LHR
15h 25m
£407
Trip: 29 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
IAD
PEK
Mediocre 3.6

Nice plane

Constant and substantial changes to their schedule, Ticketing gave me wrong seat, Flight attendant argued about seating for a Long time and then gave me the seat that I requested. Food was absolutely terrible ! Beijing airport was very dirty and disorganized Will not fly with them again – too many problems.

PEK
BOM
Good 6.0

Service was good and on time arrival

Food was not good for vegetarians.

PEK
MNL
Mediocre 2.0

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

EWR
PEK
Good 6.0

Air China aircraft is very new and clean.

My flight from JFK to Beijing the crew members are very loud. When they speak, they are loud. Also the have tried 3 times to get flight attendants for service. They just ignore. Their announcement in English is really bad. I can barely understand anything.

PEK
LHW
Excellent 10.0

Hostesses are well trained ans hospitable . Landing was very smooth

Taxing upon leaving Beijing took long time ! Delayed the departure !

Sat, 4 Nov
LHR
ICN
35h 25m
Sun, 12 Nov
ICN
LHR
36h 15m
£382
Trip: 9 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
DPS
PEK
OK 4.0

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

PVG
LAX
Good 7.0

Poor movie selection

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

HKG
PVG
Good 6.0

Cheap.

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

PVG
HNL
Excellent 8.3

Food and crew very good in Biz Class.

Seat do not go horizontal. Not very comfortable for sleep.

Wed, 15 Nov
LHR
GMP
16h 20m
Thu, 23 Nov
GMP
LHR
15h 25m
£408
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
PEK
CAN
Good 6.0

Well, the aircraft doesn’t have TV at the back of each seat.

SJC
PVG
Good 6.0

Price price and price!

Food! Horrible in one word. Shanghai connection is too long and wastes a page in my passport: why should I pass the security and passport checks only to turn around and fly away? Clearly this can be improved so that the transit passengers can transit without customs

PEK
LHW
Excellent 10.0

Hostesses are well trained ans hospitable . Landing was very smooth

Taxing upon leaving Beijing took long time ! Delayed the departure !

PEK
LAX
Excellent 10.0

They have taken care of me like no other airlines do this days, always with a smile, lots of movies to watch from all over the world

PEK
MNL
Mediocre 2.0

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

Mon, 30 Oct
LHR
ICN
29h 55m
Sun, 5 Nov
ICN
LHR
17h 50m
£383
Trip: 7 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

PVG
JFK
Good 6.0

Cheap

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

DPS
PVG
Good 6.0

Poor movie selection.

PVG
KIX
Good 6.6

The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good.

The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for.

PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

Fri, 12 Jan
LHR
GMP
16h 20m
Sun, 21 Jan
GMP
LHR
15h 25m
£421
Trip: 10 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
IAD
PEK
Mediocre 3.6

Nice plane

Constant and substantial changes to their schedule, Ticketing gave me wrong seat, Flight attendant argued about seating for a Long time and then gave me the seat that I requested. Food was absolutely terrible ! Beijing airport was very dirty and disorganized Will not fly with them again – too many problems.

PEK
LAX
Excellent 10.0

They have taken care of me like no other airlines do this days, always with a smile, lots of movies to watch from all over the world

EWR
PEK
Good 6.0

Air China aircraft is very new and clean.

My flight from JFK to Beijing the crew members are very loud. When they speak, they are loud. Also the have tried 3 times to get flight attendants for service. They just ignore. Their announcement in English is really bad. I can barely understand anything.

EWR
PEK
OK 4.0

The international flight delayed 30 min, so will miss the 4pm connected flight, but air china didn’t put us in the connected flight right after the 4pm flight, which was the 6pm flight, instead they assigned us to the 8pm one and made the overall delay 4 hours. This is not nice.

HKG
PEK
Excellent 8.6

The price was right, food and crew were great!

No electronic use allowed! No phones, iPod, iPad; even in airplane mode. In flight entertainment only, at least there was that.

Sat, 4 Nov
LHR
ICN
33h 20m
Sun, 19 Nov
ICN
LHR
17h 50m
£383
Trip: 16 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

DPS
PEK
OK 4.0

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

DPS
PVG
Good 6.0

Poor movie selection.

PVG
LAX
Good 7.0

Poor movie selection

Mon, 6 Nov
LHR
ICN
29h 55m
Thu, 16 Nov
ICN
LHR
17h 50m
£383
Trip: 11 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
SFO
PVG
Excellent 8.6

I liked the price the best. Also, the total hours of flight time, layover time, was good. Lots of choices in movies, too.

I wish they had more chicken dishes, as chicken is all I eat in non veg.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

HKG
PVG
Good 6.0

Cheap.

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

PVG
HNL
Excellent 8.3

Food and crew very good in Biz Class.

Seat do not go horizontal. Not very comfortable for sleep.

PVG
LAX
Good 7.0

Poor movie selection

Sun, 12 Nov
LHR
ICN
30h 25m
Wed, 22 Nov
ICN
LHR
30h 45m
£422
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
PEK
MNL
Mediocre 2.0

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

EWR
PEK
Good 6.0

Air China aircraft is very new and clean.

My flight from JFK to Beijing the crew members are very loud. When they speak, they are loud. Also the have tried 3 times to get flight attendants for service. They just ignore. Their announcement in English is really bad. I can barely understand anything.

SJC
PVG
Good 6.0

Price price and price!

Food! Horrible in one word. Shanghai connection is too long and wastes a page in my passport: why should I pass the security and passport checks only to turn around and fly away? Clearly this can be improved so that the transit passengers can transit without customs

PEK
LAX
Excellent 10.0

They have taken care of me like no other airlines do this days, always with a smile, lots of movies to watch from all over the world

HKG
PEK
Excellent 8.6

The price was right, food and crew were great!

No electronic use allowed! No phones, iPod, iPad; even in airplane mode. In flight entertainment only, at least there was that.

Wed, 8 Nov
LHR
ICN
29h 55m
Tue, 14 Nov
ICN
LHR
17h 50m
£383
Trip: 7 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

DPS
PVG
Good 6.0

Poor movie selection.

SFO
PVG
Excellent 8.6

I liked the price the best. Also, the total hours of flight time, layover time, was good. Lots of choices in movies, too.

I wish they had more chicken dishes, as chicken is all I eat in non veg.

PVG
JFK
Good 6.0

Cheap

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

PVG
LAX
Good 7.0

Poor movie selection

Mon, 13 Nov
LHR
ICN
30h 25m
Thu, 23 Nov
ICN
LHR
30h 45m
£422
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
SFO
PEK
Good 6.0

The service was good. The aircraft was an old aircraft and noisy.

Aircraft was old and noisy.

PEK
BOM
Good 6.0

Service was good and on time arrival

Food was not good for vegetarians.

HKG
PEK
Excellent 8.6

The price was right, food and crew were great!

No electronic use allowed! No phones, iPod, iPad; even in airplane mode. In flight entertainment only, at least there was that.

EWR
PEK
Good 6.0

Air China aircraft is very new and clean.

My flight from JFK to Beijing the crew members are very loud. When they speak, they are loud. Also the have tried 3 times to get flight attendants for service. They just ignore. Their announcement in English is really bad. I can barely understand anything.

PEK
CAN
Good 6.0

Well, the aircraft doesn’t have TV at the back of each seat.

Wed, 15 Nov
LHR
ICN
31h 30m
Thu, 23 Nov
ICN
LHR
34h 25m
£383
Trip: 9 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
DPS
PVG
Good 6.0

Poor movie selection.

PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

SFO
PVG
Excellent 8.6

I liked the price the best. Also, the total hours of flight time, layover time, was good. Lots of choices in movies, too.

I wish they had more chicken dishes, as chicken is all I eat in non veg.

PVG
LAX
Good 7.0

Poor movie selection

SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

Tue, 14 Nov
LHR
ICN
32h 45m
Thu, 23 Nov
ICN
LHR
30h 45m
£422
Trip: 10 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
EWR
PEK
OK 4.0

The international flight delayed 30 min, so will miss the 4pm connected flight, but air china didn’t put us in the connected flight right after the 4pm flight, which was the 6pm flight, instead they assigned us to the 8pm one and made the overall delay 4 hours. This is not nice.

PEK
MNL
Mediocre 2.0

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

EWR
PEK
Good 6.0

Air China aircraft is very new and clean.

My flight from JFK to Beijing the crew members are very loud. When they speak, they are loud. Also the have tried 3 times to get flight attendants for service. They just ignore. Their announcement in English is really bad. I can barely understand anything.

JFK
PEK
Mediocre 2.0

Nothing!

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

SJC
PVG
Good 6.0

Price price and price!

Food! Horrible in one word. Shanghai connection is too long and wastes a page in my passport: why should I pass the security and passport checks only to turn around and fly away? Clearly this can be improved so that the transit passengers can transit without customs

Thu, 23 Nov
LHR
ICN
29h 55m
Thu, 30 Nov
ICN
LHR
32h 20m
£383
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
KIX
Good 6.6

The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good.

The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for.

SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

PVG
JFK
Good 6.0

Cheap

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

Wed, 15 Nov
LHR
ICN
32h 45m
Thu, 23 Nov
ICN
LHR
32h 40m
£422
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
EWR
PEK
OK 4.0

The international flight delayed 30 min, so will miss the 4pm connected flight, but air china didn’t put us in the connected flight right after the 4pm flight, which was the 6pm flight, instead they assigned us to the 8pm one and made the overall delay 4 hours. This is not nice.

PEK
CAN
Good 6.0

Well, the aircraft doesn’t have TV at the back of each seat.

HKG
PEK
Excellent 8.6

The price was right, food and crew were great!

No electronic use allowed! No phones, iPod, iPad; even in airplane mode. In flight entertainment only, at least there was that.

PEK
LHW
Excellent 10.0

Hostesses are well trained ans hospitable . Landing was very smooth

Taxing upon leaving Beijing took long time ! Delayed the departure !

JFK
PEK
Mediocre 2.0

Nothing!

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

Thu, 16 Nov
LHR
ICN
30h 25m
Sun, 26 Nov
ICN
LHR
30h 45m
£422
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
PEK
CAN
Good 6.0

Well, the aircraft doesn’t have TV at the back of each seat.

EWR
PEK
OK 4.0

The international flight delayed 30 min, so will miss the 4pm connected flight, but air china didn’t put us in the connected flight right after the 4pm flight, which was the 6pm flight, instead they assigned us to the 8pm one and made the overall delay 4 hours. This is not nice.

PEK
LAX
Excellent 10.0

They have taken care of me like no other airlines do this days, always with a smile, lots of movies to watch from all over the world

IAD
PEK
Mediocre 3.6

Nice plane

Constant and substantial changes to their schedule, Ticketing gave me wrong seat, Flight attendant argued about seating for a Long time and then gave me the seat that I requested. Food was absolutely terrible ! Beijing airport was very dirty and disorganized Will not fly with them again – too many problems.

PEK
MNL
Mediocre 2.0

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

Sun, 5 Nov
LHR
ICN
29h 55m
Mon, 13 Nov
ICN
LHR
17h 50m
£384
Trip: 9 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
DPS
PVG
Good 6.0

Poor movie selection.

PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

PVG
HNL
Excellent 8.3

Food and crew very good in Biz Class.

Seat do not go horizontal. Not very comfortable for sleep.

PVG
LAX
Good 7.0

Poor movie selection

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