£556 Find Cheap Flights from York to Nur-Sultan (Astana)

Very bad boarding staff. I was flying business. We were stashed in a bus as much as it could be filled with business then economy passengers. By the time we have reached the plane we have waithed 10 more minutes inside the bus mext to the plane because of some documental work in the plane. I guess TGS -Turkish Airlines Ground Services forgot yo radio the plane if it was ready.

Flight was delayed. While standing at the gate, a note appeared on the sign saying the gate had changed to a gate far away. No member of the Turkish airlines team got on the microphone to instruct passengers to go to the other gate, to ignore the chiron, etc. Finally, the message disappeared. Eventually, the flight began to board. Very slowly. More slowly than I experience with other airlines. Though Istanbul may just be slow . . . In all other ways, great flight, great entertainment (top notch movies), great service, excellent food, comfortable lie-flat seat, dimmed lights, etc.

Staff could have been friendlier and offered drinks more often

It was a pleasant experience. In flight entertainment could have been better

Istanbul to Lahore flight was less than standard for international business class cabins. Seat did not were not flat and it did not operate easily. I had to push buttons hard repeatedly to operate the seat. I was in 5A seat

Worst of the 3 flights so far. Food was not good, wasn’t ask my choice. Airplane was the A320 which was not as nice as the 787. Left and arrived late.

Majority of the staff were simply awesome and very very supportive and helpful

They have adopted a crazy "no paper boarding passes at all cost policy". We spent half an our at the checkin stall – my elderly mother and her grandchildren were flying. She had no phone reception for some reason (besides being an inexperienced smartphone user), the kids had dumbphones, And they still won't issue a paper boarding pass. We had to do a lengthy dance with getting the boarding pass SMS on my phone and transferring them to her phone via WiFi. This was horrible, honestly. I can't imagine how they could manage it without me being there. Trees (and airline profits) should be less important than people.

I'm very tall so the leg room of the seats could have been a little more spacious. Otherwise, everything was excellent

Entertainment was good. Flight was delayed, nearly missed my connecting flight. The gate was changed on several occasions. My luggage did not arrive on time and had to leave without it.