Reviews for Advantage in Orlando
- All reviews 100%
18 Jul 2017
Great customer service!
Pros: Stephone in Orlando gave great customer service. First rate.
24 Jun 2017
Pros: Convenience inside the airport
Cons: Customer service clerk at counter was rough, and the cars were dirty, wheels seem they didnt even cleaned them, exterior of the car still had bugs splattered from previous rentals, even the sports cars seemed they were not cleaned for a while.
19 Jun 2017
Paid too much
Pros: New car, smooth ride.
Cons: Cost. We paid only $10 less for Toyota Camry when our friends rented a jeep SUV . Same dates as us only through Alamo.
21 May 2017
Very disappointed in quality of car and service
Cons: I was quoted online around 150$. It ended up turning into 305$ with all the fees that were tacked on at the end. Concession fee etc that we were unaware of. We requested a full sized car because I am a bigger guy and got a small sports car that our luggage and I could barely fit. The car smelt horrible we had to air it out about 20 minutes before each use just to make the ride bareable. ALSO, through KAYAK.COM the website recommended that we purchase insurance for the vehicle in advanced. So that's what we did. But when we arrive to pick up the rental the counter said that the insurance that I bought from KAYAK was obsolete and that I had to purchase yet another insurance plan them. Very horrible experience. Very unprofessional employees.. The Advantage rent a car experience dampered our trip and I would not want to return to this company on our next trip if this is what the company provides.