Book Payless hire cars in New York

New York, NY, United States
29 Oct — 5 Nov
New York, NY, United States
Fri 29/10
Noon
Fri 5/11
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in New York

Overall rating6.5 GoodBased on 374 reviews
Cleanliness
6.7
Comfort
6.7
Overall
6.4
Pick-up/Drop-off
6.2
Value for money
6.6

Recent reviews

Traveller rating
80
26
33
71
0
Find reviews that mention:
2.0
Cons:The representative name indera was worst n horrible person n she didn’t explain me about the deposit charges n she didn’t explain me any other charges. She was not helpful n she took my time to get my check in done.. very disappointingReviewed 14 Jun 2020
review fromkayak
8.0
Cons:There was only one lady on the counter to serve lots of customer.Reviewed 8 Sep 2020
review fromkayak
10.0
Pros:Picking up the car was easy the staff at Payless was very nice the car was super clean ran very smooth I didn’t even want to give up the car that’s how nice it was. The drop off was easy. Definitely recommend Payless to anyone thinking of using them I know this will not be my last time using there services.Cons:There could have been more staff working at the front desk when I went it was a long line outside with two people working the front desk there should be a line for people that is renting a car and for those that already rented and paid online instead of having to wait even though I paid online already other then that everything went smoothReviewed 19 Aug 2020
review fromkayak
4.8
Cons:the service when picking it up very rude and lateReviewed 23 Aug 2020
review fromkayak
10.0
Cons:It was goodReviewed 28 Sep 2020
review fromkayak
7.2
Pros:yesCons:lower cost for one way rentalReviewed 13 Jul 2020
review fromkayak
8.0
Pros:Drop off was easy. Pick-up was easy as well.Cons:I really can't say during this pandemic I understand that people must be cautious.Reviewed 31 Mar 2020
review fromkayak
7.6
Cons:Line was down at the time. Waited for more than an hour for pick up and still has to line up for drop off. Rest room not clean. More staff to assist widen line is down and more frequent checking of cleanliness of the restroom.Reviewed 14 Jul 2020
review fromkayak
2.0
AvoidPros:The entire experience was fairly badCons:The exterior of the car wasn’t washed well, more like it was just sprayed off - there were still big pieces of some red fruit attached to the outside. The interior of the car wasn’t cleaned at all - the previous drivers trash was all over the place - including a concert tickets, a cup with brown stained napkin in it (didn’t smell it, assuming what it was) Car smelled like weed, and dust, dirt everywhere. Tried to run the wipers to get rid of some of the exterior spots on the windshield, and wouldn’t you know it, no wiper fluid! So whatever was on the window just smeared across. Overall the car was in pretty bad shape - scratches all over and dents. Not sure what the situation was at this place but it seems like whoever is getting paid to be managing this place is clearly not.Reviewed 14 Aug 2018
review fromkayak
4.4
You get what you pay for....Pros:The cost of the car was affordable and in my allocated price range for a rental needed for less than 24 hours.Cons:The pick up location was difficult to find. When I arrived, the attendant was distracted and less knowledgeable about the rental contract features than I would have liked. The car smelled like stale smoke. That began to make me nauseous over time. Once I got on the highway I noticed the car did not drive as smoothly as I would like and the breaks were a little off. This was troubling due to the rain and misty weather. The drop off location was remote and the budget staff were a bit disorganized.Reviewed 2 Jun 2018
review fromkayak
3.2
Believe the bad reviews.Pros:Easy returnCons:They cancel your reservation if you're not there at the exact time they arbitrarily assign you. Saw this happen to multiple people while I was trying to figure things out with the clerk. They told me and others they had zero cars, but when I said I was willing to upgrade and pay a couple hundred dollars extra....a car magically became available. I don't necessarily blame the employees, but this business plan is a sham. They quote low prices, cancel your reservation, and hope you desperately pay prices higher than average.Reviewed 13 Oct 2015
review fromkayak
3.2
Disorganized Rental Experience - most frustratingPros:Reasonable pricing. At least the car ran without issues.Cons:The rental experience was horrible. There were no clear sign on the Shuttle bus. Took more than an hour waiting curbside for the shuttle ride. BTW, LaGuardia airport has horrible traffic because of construction. At the Rental Counter, it was another horrible experience. With one attendee behind the counter, other customers had to return, with dead batteries, wrong keys, car not there, etc... The car that I got had no gas and flat tire. The windshield was not so dirty that it was hard to see out. Especially for night driving. 2.5 hour later, I decided to find the closest gas station to fill the tank, clean the windshield, and tire. 3.5 hour later from the curbside finally on my way. There were nobody to help you to check out the car. Wo scratches, flat tire, etc.. can only be noted if you returned back to the counter. The counter area is so small that 5+ customers are way to crowded. FrustratedReviewed 15 Oct 2016
review fromkayak

Where can I find Payless hire cars in New York?

25 Bowery Bay Blvd, Payless car hires

Address

25 Bowery Bay Blvd

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+1 718 446 0824

Address

305 Federal Circle

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+1 718 244 8277

Good to know

Most popular location

305 Federal Circle

Most popular car type

Economy

Top tips for hiring a car from Payless in New York

  • Economy car hires from Payless in New York are around 27% cheaper than other car types, on average

FAQs about hiring a car from Payless in New York

  • Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Payless in New York.

  • Payless has 2 car hire locations in New York. Take a look at our Payless hire location map to find the best car hires near you.

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