I did not use entertainment on board, so, cannot really evaluate. the flight was fine.
There were no charge points for phones on the economy seats. The seats were comfortable overall. Food was okay.. flight was on time
The service was great. However the lounge only gets passing grade
You should not have to pay for WiFi in business class
They only had vegetarian food left on the flight which I wasn’t happy about. I didn’t get any food to eat at all.
Transfer at CDG to connecting KLM flight to Amsterdam was a NIGHTMARE. LONG WALKWAYS, NO MOVING WALKWAYS, POOR signage, Have to take a train & No staff visible to help navigate the maze. AVOID TRANSFER AT CDG AT ALL COST.
Good experience, just i couldn’t connect me to the wifi
Delay, luggage didn’t arrive. Had to go the next day to collect it
Put some new and several options for entertainment. Do not be rude to customers and avoid serving them an extra coke or something. We paid 1200 GBP for a return flight.. A noisy, crowded, rude and uncomfortable flight.
Well, in my case; the flight was delayed 1 hour, we have to wait in the plane to get green light. And the plane (probably because was a short trip) did not have entertainment or WiFi. No a good experience.
Flight got cancelled for good (apparently due to jet fuel concerns), and we had to re-book to Hannover, Germany instead.
I like Turkish airline, but the food sucks. None of my children eat the food, including me, and it was really hot and
Very bad this airline changes my schedule date of travel and get me stranded in Istanbul for three days, paid for only one day hotel accommodation with only one breakfast and i had to pay for lunches ,and dinners and hotel accommodations for the two and half days
The prices and many to choose from: Very unfriendly unprofessional and difficult staff and lacked English skills. Had the pleasure to go to Istanbul in 2022 but went on Jordan Airlines and found Turkey a wonderful place with kind people. The experience as a first time flyer on Turkish Airlines was so disappointing that received not to go into Turkey was so upset about this cruel treatment
Working stuffs in flight are very welcoming,but boarding stuffs are the Ghana airport don't know their job.
Boarding from Accra was chaotic and disorganized. Otherwise, it was a good flight with good food and customer service
Lost long time boarding because of a system anticipation done and they took to long to rectify when travel avant told them .
There was a Turkish Airlines employee sat in 16A in the row in front of us. We understood that she was a Turkish Airlines employee from her interaction with the cabin crew and the fact that she boarded business but was sitting in economy with us. What annoyed us was the extremely loud conversation she had for the majority of the 12 hour flight with two men, one of which was leaning over the chair in front of her. This was annoying as they were so loud that my wife and I could still hear them despite wearing our noise cancelling earphones. No intervention was taken by the cabin crew. Secondly, she ordered some extra meals from the crew, which we believe to have come from business class, for her male friends. Seeing this in economy is very disheartening. Lastly, one of her male friends pulled out an e-cigarette and was only mildly reprimanded by the cabin crew. Overall, we consider this behaviour completely inappropriate of a Turkish Airlines employee. Next time we will book with Emirites, I don’t think that their employees would be allowed to behave in this manner.
The crew was excellent, but the flight was a little delayed and the temperature on the plane was too warm.
I requested a special meal (kosher) several months ahead of the flight . It was listed on the Turkish air website that I had a kosher meal. In-flight, there was no kosher meal. I was not able to eat during the nearly 8-hour flight. There also was no kosher meal on the second leg of the trip. The flight attendants said there was nothing they could do. They had no idea why the kosher meal was not provided. Very bad meal service.
Spacious and clean aircraft. Good food. Economy will always be squeezed but thankfully I had an aisle seat for stretching exercises. Good selection of movies, particularly Spike Lee joint.
Too cramped up for the better seats I paid for.
Original flight was canceled, booked another one and find out when checking I was on the waiting list. Horrible experience
Actually this is my first time using airline I was in every single thing that happened throughout our journey, the appearance of the plane inside furnished about the seating the flight attendants and many many more I was so excited throughout thank you Brussels Airlines for the great service.
On board service was decent. I like the legroom at UA that seems to be more than in other airlines
Crew was enthusiastic. Meal was surprisingly good. They came to give water very frequently. Negative that the seat reclining didn't work
That was a short flight by the only time I could actually sleep
The boarding process would have been better. When people are flying internationally and the airline is a member of Star Alliance they cannot have different rules for carryon baggage. Brussels Airlines made us adjust the weight of our carryons based on their rules even though we were flying international and our next flight was with United which does not have weight restrictions for carryons. That was just ridiculous.
This was absolutely one of the worst experiences of my life. I came to Europe for a 2 week trip and the airline was probably the most disorganized airline I’ve ever seen in my life. They lost my luggage. I had tracking on it for just such an occasion and told them EXACTLY where it was in the terminal and they somehow failed to get it out on the flight that night, since we were leaving for Switzerland the next day there was no way they would get it to our hotel in time. Seriously, take another airline at any cost. It’s not worth whatever you pay…you’ll end up paying a lot more in the end. My medication is in the bag and I can’t get to it and don’t know how I will get it.
Boarding time was a bit slow causing the flight to not leave right at 5 pm,but other than that it was fine.
They overbooked the flight by 3 people. It is completely unacceptable to tell 3 people, with paid tickets, that need to get home for children etc, that they need to stay another night. No compensation. No apology.
Good flight. Not a lot of legroom, but it was fine for a short flight.
With my outbound flight I didn’t get the food I wanted whiles others did. I was sad
Disaster out of City Airport with our flight cancelled and very little help.
Charging ports would have been nice. No entertainment but it was a short flight so not really necessary.
Taking off and landing were smooth. I didn't have anything to complain about.
Anyone taller than 5'9 would be cramped. If you are delayed at all, expect to lose your mind while you sit in the plane on the tarmac. Furthermore, the food and drink options/availability is extremely poor.
BA once again made it even worse. Crew arrived almost 1 hour late in São Paulo delaying the flight, food (in Business / Club) was simply horrible and our luggages were lost in London. It is just amazing the effort made by BA to irritate and make the life of its frequent flyers miserable ! Congrats BA !
Old plane, very busy and crammed in. Payment device didn’t work so no food/drinks available. Air con was so hot.
The flight from London City Airport is easy and I like the smaller aircraft with only window or aisle seats which have very good legroom and superior seats. Also the beverage service is free.
