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Excellent Service

As Platinum Member of QR Privilege Club I booked on the Qatar Airways website a Qatar Airways flight and got confirmed a Qatar Airways flight number. What else than as cheating the customer, the refusing of an upgrade with the excuse that this flight is an Cathay Pacific flight, can be understood. Very much disappointing.

Service is not good

The food served was nice.

The KLM staff that were assigned to this flight were incompetent. After telling them I was flying with Etihad and I had a 30kg limit the told me to unpack my bag to reduce them to 23kg. I did this 3 times, and then at final weighing they figured out I was right and that I could board with 30kg. Morons!

Nothing about this flight. Will avoid Air India in the future!

Dirty and tired looking aircraft; unruly and downright rude passengers; cabin crew were unable to take control of the chaotic boarding; God knows how will they control the situation in the event of an emergency. This was my first and probably last time with Air India. I have always travelled Jet Airways on domestic routes in India and they are far superior.

Dreamliner comfort.

Air India did not inform us that check in was at the international counters. Luggage took about 35 minutes in Delhi.

I was upgraded to Business class and had an awesome experience!!!

I found the crowded squashed seating very uncomfortable, , the 380 from Dubai to UK was wonderful, the relaxed atmosphere was great, more leg room, and the staff were extremely pleasant, not sure I want to fly in a 777 again terribly claustrophobic .

The cabin service was great ! Great meals in economy, nice package of socks, earplugs etc, friendly staff !

To my surprise the airport procedure was bad in SFO as well. Not that bad as in Istanbul, but still they've managed to create a 20 mins delay and create a discrepancy between what was announced and what was on the screens during boarding.

I missed my flight and no-one was competent enough to help me. The reason I missed my flight was too short connection time but also ignorant staff who did hear my requests to use fast track. I will never fly Turkish Airlines again.

Staff was accommodating and friendly.

Aircraft condition, smelly.

Delay weather, not their fault

ground staff respectful of people with special needs and the elderly

overall disinterested and unenthusiastic cabin crew

Friendly and courteous staff. Very helpful

Crew members were really helpful. I boarded the flight from delhi to Bangkok. Also i was suppose to meet a friend of mine in bagkok who was flying from Australia. Flight git delayed for 45 mins and Delhi airport due to runway congestion but still we arrived on time because pilot decided to makeup thr lost time by taking the flight to 41000 feet instead on normal 31000 so that he can cruise at almost Mach 1. Also i asked crew member to track the status of another flight mid air as I wanted to know if my friends flight is landing in Bangkok airport right time or not. He quickly noted down the flight number and provided it to captain. Then captain spoke to BKK air traffic controller regarding the flight status of my friend. He told the same to flight crew and crew reported it to me.

Boarding gate was charged last minute and only 2 announcement were made regarding the change.

Leg room

They should rename the Airline name to Late Air as it's always delayed

I was upgraded to business class and it was such an amazing experience! Glad I was given the chance to be upgraded!

Everything we want to fly business class next time

Nothing

When I buy a ticket through etihad website, I expect etihad service, even if it was operated by other airline. Air Serbia managed to loose my luggage on a direct flight between AD and Belgrade, and the plane was very old, without entertainment.

Friendly staff

The plane was old and the standard was not business class. They ran out of many of the dishes and the food was very poor. The plane was understaffed resulting in poor service. I declined to join the air miles scheme as I shall not be travelling with them again.

I can't even choose what did I like the most about this flight, I was in economy but felt like I was traveling in business... The crew was excellent, the flight was quiet and calm, great food,..... And so on.

The attitude of the crew, not friendly, the lady next to me had to ask 3 times to get her glass of water Very average, I was dissapointed as Emirates is the best company I flew with and Qantas does not have the same quality and service standards

Chreck inn staff is not polite to younger student guest. Particularly not to young female guests. I feel the airline is biased.

Excellent

Excellent