£558 Find cheap flights from Aruba to London

Flight delayed by an hour and 5 mnts, missed my connection from Ccs to porlamar, had to stay over night hotel cost and new tickets.

My fly was cancelled so i run to the airport and fight for my fly Thank god at the end was good

No water for a 5 hour flight entertainment not working seats with little room for knees when person in front of me reclined kept bumping my knees.

I don't think anyone actually reads these comments, so I won't spend much time on this submission. If you want to talk, you know how to reach me. The D/FW manager of Avianca (self-identified), Juan Calderon, insisted I buy an onward ticket from San Salvador even though I have diplomatic status in El Salvador and live here. It cost me $1,393 and Mr Calderon would not let me make the ticked flexible so I could get a refund. He went out of his way to be rude to me. He gave me seat 32K -- windowless window seat in the last row and did not offer to let me upgrade even though there were plenty of seats. I have flown well over a million miles in my life and this is the worst experience I have ever had. I would like a refund on the ticket I was forced to buy. Just awful!

There was absolutely no food or drink service unless it was paid for. I am not used to this.

It is better at the jfk than my home country. It was very easy and everything was on time.

Delay almost an hour which meant when we got to Guatemala there where 3 flights at the same time, you can imagine the caos in customs, avianca doesn’t care about passengers or schedules

I flew with my service dog unfortunately they didn’t allow it to flight on the canine, but ok, the only problem was that when I arrived to Quito it took 1 hour to deliver my dog, they were supposed to deliver it the moment we get off the airplane.

No complimentary food and beverage (water, soda, coffe) is offered for a six and a half hours long international flight, not even in premium economy, just to try to squeeze a few more dollars out of the passengers. Same happened in the connecting flight, which was three and a half hours long (Bogota x Miami). First and last time flying with Avianca.

Discomfort has become a feature in Avianca flights. That isn’t terrible on short, local flights (most of them 1-2 Hrs)… but a 7-Hr flight with no water, no coffeee, no nothing (unless you buy it) is just not right. Uncomfortable seats, almost inhuman space between chairs, in long-haul flights needs to be reviewed by airline. And unavailable entertainment system doesn’t help either. Flight was safe and on-time, which isn’t easy to achieve. But all other features aren’t features: they’re a modern way of torture. Avianca really needs to up their game, or bluntly declare: we’re an ultra low-cost airline, and fees will drop accordingly.