Daily cleaning, installation of cabin HEPA filters on flights from Bangkok Suvarnabhumi Airport
Air Canada and Thai Airways have all waived their change and cancellation fees on flights from Bangkok Suvarnabhumi to United Kingdom. Confirm policies on booking site.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 14h 10m
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Scores according to KAYAK customer reviews
Pros: "Amazing crew!"
Cons: "The seats were not the best and it would have been nice to have a meal other than just a small breakfast."
Pros: "The crew were awesome"
Cons: "The film choice was poor"
Pros: "Amazing seats and crew"
Pros: "Lay flat beds and vegetarian food"
Pros: "The counter workers upgraded my seats to window and a better boarding group."
Pros: "Entertainment is epic. Speed to get luggage and depart airport was excellent."
Cons: "Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot."
Cons: "Stuff not helpful, rude and not helping at all despite us being with a baby"
Pros: "The crew was on point and did there jobs well."
Cons: "The food was old fashioned and stuck in the 1960s. Having an option of Beef brisket or Salmon or two polarizing choices. I opted for the brisket and it was decent but not actually worth finishing. It was too fatty and strange tasting. Boarding in Sydney needs much improved screens and communication."
Pros: "Flight was on time."
Cons: "Keep up the good work"
Pros: "The ecperience"
Cons: "Food was poor"
Pros: "The service, food , amenities were all A +++"
Pros: "Facilities and comfort"
Pros: "Emirates Airlines are the best Airlines in the world and I always travel with them all over the world"
Pros: "Early landing great service loads of legroom as am 6ft 5"
Pros: "Lucky to have the seat free next to me otherwise not much else good."
Cons: "Was supposed to be a A380 but they changed the flight to 777. I only flew with Emirates to be in the more spacious A380 otherwise I’d have chosen another carrier at better price. I also paid to choose seat which naturally didn’t apply any longer and was put at very back of plane so that money was wasted. They could have at least advised but the attitude was blaze and not willing to even speak to me."
Cons: "The flight was delayed for an already tight connection in Dubai. We paid for extra leg room only to be seated by the toilets to watch people throwing up most of the flight. Those same people did not get on the connecting flight and so Emirates managed to take our bags off as well, so we end up in London for a months stay with no luggage. Promises that it will arrive before midnight not kept and currently still waiting for bags to arrive."
Pros: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Cons: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."
Pros: "Modern spacious plane, on-board experience all fine. Flat beds in Bysiness are great."
Cons: "Boarding is shambolic - no signs, no announcements, first class passengers get herded into a large pen with the others , which leads to no reliable priority boarding. Flight was delayed 25 minutes (advised by kayak not Emirates); no acknowledgement of it - departure boards never reflected it, no announcement."
Cons: "My seat is horrible with something looks like vomit everywhere between a gap of the seat in front of me. Also the touch screen is not working, at first I pushed so hard until i hurt my finger tip, at the end I used buttons on an remote to control the screen(stupid me!!). The screen reset to an old version couple of times during the flight the crew had to reset for me( the airline should know what i'm talking about) It's a six-hour flight but the meal was literally served at 8.55pm(original time) in my section which is the last section to get food when the flight took of at 6.10pm(original time) - almost three hours into the flight. Can't believe they claimed to be number one airline in the world. If you fly to the States from thailand. Take Quatar if you want to go to the east coast or asian airlines any thing japanese or korean or even chinese airline like Hainan airline. They are all way better than this."
Pros: "The flight certainly lived up to its reputation as being one of the nicest airlines to fly, even in being in economy. Great service, great food, great on board entertainment."
Cons: "There was an incident prior to take off where a passenger in first class had to be removed from the plane. Though it’s certainly not the airlines fault that there was an issue with a passenger, they should’ve been a lot more transparent and gave us a lot more information on what exactly was going on other then “we need to go back to a special area to get this passenger off.” Couple that with the security checks to “make sure there is nothing on the plane that shouldn’t be” and very little explanation of what actually occurred, it made for a very stressful flight. Not knowing if this passenger had made any kind of threat against the plane, or safety of other passengers... etc, it was very hard to feel safe for the remainder of my trip being left in the dark as the incident occurred in first class."
Cons: "Breakfast could have been a bit better"
Pros: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Cons: "Movie channels and music could be easier to use"
Pros: "The relaxed environment and the crew are amazing"
Cons: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"
Pros: "Excellent new plane good food friendly staff excellent entertainment"
Cons: "Staff not bring drinks regularly enough"
Pros: "Verry efficient and helpful even with oversize canvas painting,, didn't expect luggage to be transferred so quickly but the made it!"
Cons: "Delay and worry I would miss connection"
Pros: "Arguably the best service I've ever had on a flight"
Cons: "Had to stop movie 20min prior to landing as I was in emergency exit row"
Pros: "Wasn't full so there was space to street a bit. Stewardesses were polite and attentive - checking throughout whether drinks were required (on other flights they've disappeared between food services). Good selection of films."
Cons: "Although the good was actually alright in this flight, I don't like the fact that Emirates no longer do a vegetarian meal - I have to have a vegan meal instead, which often means things are just left off (not replaced) that I could actually eat, like cheese and biscuits, or a croissant."
Pros: "The seats are relatively good on the newer A380s. The film selection was good."
Cons: "The meal was poor."
Pros: "Best airline so far for economy long haul flight, was emerites flight"
Cons: "No Arabs on board but everything in Arabic, no real issues. Would have been hard for my Thai girl to navigate on her own"
Pros: "Facilities excellent. Staff not quite so attentive on this leg of the trip."
Cons: "Just left to it. Not much fuss made."
Pros: "Crew were friendly"
Cons: "Why are Emirates business Class seats on 777 so weirdly configured - you have to be a stick insect to squeeze out of bulkhead row 8 window seats because of hideous mock walnut trunk slung between the seats to house aisle TV screen."
Pros: "Not much. The crew were bright and breezy. Ish."
Cons: "Emirates has applied EasyJet seat ramming techniques to its A380 business Class product. As a result even the spacious upper deck of an A380 feels cramped. The seat width in business Class is the same as economy so lying on your side to sleep is an impossibility for all but the diminutive or children. It’s hard to justify 4-5 times the economy fare to sit in such cramped ‘pile em high, sell em cheap’ seats. Breakfast served just before landing at LGW was honestly the most revolting meal I’ve ever been served onboard an aircraft, and I’ve flown Monarch. Less scrambled egg than puréed egg slops with gristly undercooked chicken sausages. Ryanair would blush at serving up such lousy fare. Emirates are paring back the ‘overheads’ in business Class and its starting to show. Cheapening the product (in every sense) might work for some but if I’m going to stump up thousands I think I’ll choose an airline that treats me less like self loading cargo in future."
Pros: "Great legroom in Economy seats on A380 DXB-LGW Good inflight entertainment"
Cons: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"
Pros: "The in flight entertainment is as good as ever."
Cons: "The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such."
Pros: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Cons: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"
Pros: "Seating and hospitality"
Pros: "crew food"
Cons: "i asked for a plus blanket, they did not provide me since the plane was full, though so many people were not using it and i felt cold; none help was provided"
Pros: "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
Cons: "Do not like Dubai airport security setup and the distance one has to walk between arrival and departure gates is a joke especially when your over 70!"
Pros: "Food selection Wine not as good as usual"
Cons: "Boarding was chaotic. Why usher First Class into an area make ten stand up for ten minutes before boarding?"
Pros: "A380 Emirates get better every time"
Pros: "It was a great experience...nicest airline I've ever flown. The cabin crew was attentive and accommodating and being a vegetarian I found they had many options for my dietary requirements."
Pros: "Generally good standard, nothing to sit about but there was a selection of recent and older films and TV, OK food and fairly comfortable seats."
Cons: "While the food was ok, there were some odd omissions from the vegetarian meals that sometimes made them seem smaller or worse value compared to the non-veggie options. Still better than I've had on some other airlines though."
Cons: "1.45 hours connection time in Dubai was hardly sufficient. Had to run through main terminal. Despite being in business class, no special service to bring us to the gate. Not good enough frankly."
Pros: "Food, entertainment system, the air bus A380 was superb , cleanliness and crew was attentive."
Pros: "Staff, Service, plane, food. Everything"
Cons: "I can't say a word against them."
Cons: "We fid not enjoy the close proximity of several screaming children who insisted in screaming at all hoyrs, making sleep impossible. What was concerning was the reluctance of the staff to intervene. Most disappointing as we did not have any sleep at all overnight."
Pros: "I was upgraded to business"
Cons: "You did not consult me first and I was traveling with a friend"
Pros: "I was so worried about missing my connecting flight but I got express immigration checkin it was a great gesture, didn't expect it from Emirates"
Pros: "Crew was great, on time flight, clean plane."
Cons: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Pros: "Nice food"
Pros: "very nice crew"
Cons: "my baggage was lost"
Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Pros: "The crew and the timing were ok"
Cons: "The seats were uncomfortable"
Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Pros: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Pros: "The flight crew was so friendly and the food was really good."
Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Pros: "KLM staff is great"
Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."
Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Pros: "Best airline in the business quick efficient and outstanding service What else can you say"
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Pros: "Flight duration"
Cons: "Very stingy with the drinks Cramped seats"
Pros: "Smooth flight."
Cons: "Seat a little cramped."
Cons: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Pros: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Pros: "The staff tried to help me when it was evident we would not arrive on time"
Cons: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"
Pros: "I slept pretty much the whole time"
Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Cons: "Flight departed 35 minutes late"
Cons: "Didn’t happen."
Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."
Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Pros: "Short flight with good communication."
Cons: "Nil to complain."
Pros: "The staff was very helpful and professional. Promp response to calling for attention."
Cons: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"
Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Pros: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Pros: "Very friendly crew"
Pros: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Cons: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
Pros: "My bagage broke"
Cons: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"
Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Cons: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Pros: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Cons: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Pros: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Pros: "Same as above"
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed that the flight didn't have wifi / USB):"
Pros: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"
Cons: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."
Pros: "Even for a 50 minute flight, drinks and sandwich was provided"
Pros: "Everything was nice."
Cons: "Nothing to complain about."
Cons: "Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either"
Pros: "On time"
Cons: "Free bags under Corbin"
Pros: "There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged."
Cons: "This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect."
Cons: "The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester"
Pros: "I liked the window seat."
Cons: "They didn’t talk much about the landing card."
Pros: "The crew was great!"
Pros: "Speed boarding process."
Cons: "No entertainment system on a 3 hour flight..."
Pros: "Fantastic service staff food and beverages"
Cons: "Just slightly hard when laying down on the seat to sleep"
Pros: "Service, staff, food and beverages all excellent"
Cons: "Seat was just a little hard when lying on my side"
Pros: "Arrived ahead of time Crue"
Cons: "Sales on board"
Pros: "I LOVED my stewardist. This man was so incredibly kind to me and the service he gave me had me questioning if it's usually appropriate to tip them. I wish I knew this mans name so I could rave about him but I unfortunately didn't catch it."
Cons: "Let me start out by saying this was my first transcontinental, longer than 2hour flight...I am extremely upset that I paid the extra money to choose my seat and when booking I chose that I wanted a window seat, well I ended up smack in the middle of the plane with a person on each side of me so I wasn't even able to sleep the entire 7 hour 9p-9am flight. Also when I attempted to check in 24hours prior in order to make sure I got a seat id be happy with it said that it wasn't available for my flight so I couldn't check in and I couldn't chose a seat but regardless I still should've gotten the seat I wanted bc of my preferences at booking. Don't pay the extra to ensure your seat it's a total rip off"
Pros: "The crew were lovely, as were the people checking us in at the airport!"
Cons: "We waited 3 hours to fix a water problem on the tarmack and were seated in the middle of a large group of school kids. Would have been happier without those 2 elements."
Pros: "Pretty quick to get on board, entertainment was great, seat comfort was good., wifi and prices were stupidly over priced and slow.,"
Cons: "American Airlines as usual has overly priced non-working wifi on a 10.5 hour trip.. He food was ok at best.."
Pros: "The crew were trying to help and accommodate the bad situation."
Cons: "Couldn't check in online 24 hours ahead. When called Finnair on the phone, they couldn't check us in, told us we have to check in at counter, by then all good seats were taken and I couldn't sit next to my husband, and this is our honeymoon trip. It's a full flight and All upgrades were booked by then so couldn't even upgrade to business class. Requested a gluten free meal, no crew can figure out it that meal was on board (not in system nor on paper list), so at the end no food for me. I have been dying BA for last five years and this had to be the worst BA flight I have taken, absolute chaos at the check in counter and no organization. One BA counter agent Alexa tried to help but it is just too late. I expected more from BA."
Pros: "Direct from San Diego to Heathrow."
Cons: "The seats are very small--and I am a small woman--so the flight felt cramped. The food was just ordinary airline food--little taste. Coffee served essentially black--no offer of milk or cream. Take it or leave it-- Crew helpful if you could flag someone down. Most irritating: could not check in online for some unexplained reason and required to arrive two hours early. BA does no subscribe to TSA so spent time in a line unnecessarily. AND, then the crew arrived over an hour late so the flight left at least an hour late. The crew explained that their downtown bus did not arrive and they could not arrange one. Given the close proximity to the airport, this should have been a 10 minute cab ride."
Cons: "Experienced very rude cabin crew"
Pros: "Overall a great flight."
Cons: "Breakfast not their best meal. No tea or coffee served, very disappointing."
Pros: "Having read horror stories online about booking with Kayak's partner Justfly, I was prepared for the worst (last-minute cancellations, partial refunds, all-around crummy service). Actually, my Finnair flight was great - it was operated by BA, so it was a nice new double-decker Airbus plane. It was maybe 3/4ths full, so I nearly had a row to myself - shoutout to the jerk who decided he was entitled to the aisle seat. The flight was smooth and easy and best of all, it cost a fraction of what the BA price for a one-way from SFO to LHR cost."
Cons: "The food on BA continues to be meh, but what most people don't realize is that ALL airline food is meh, because your tastebuds don't work properly 30k feet in the air (it's a scientific fact)."
Pros: "Travelled on B A Air Bus. I found it to be comfortable compared to previous flights operated by other airlines. Crew was excellent Overall it was a very good experience."
Cons: "The food - well it's airline food - ok but nothing exceptional."
Pros: "My son and I requested gluten free meals when we reserved our tickets. When the meal was being served the crew had NO record of our meals needing to be gluten free. So we had to get one of the meals that was being offered. This was unfortunate and they made no other attempts to rectify the situation. Also, many TV monitors were malfunctioning, including mine which did not have clear sound. It was jumbled and not even clear enough to make out words in a movie or song on the radio channels. Thank you, Emily Snyder"
Pros: "As always, BA did an excellent job with my evening flight from JFK to LHR. They were prompt, efficient and very helpful and although my flight was quite full, we left on time and had no issues in the air. I was very pleased with their service and especially as I paid such a low fare through Finn Air, I can't complain. This was a great option to utilise, rather than paying BA's more expensive fares. I would definitely go through this way again."
Cons: "When I arrived to board my flight I was highly unsatisfied with the excessive charges I received for my luggage that was overweight (only by 7 pounds). I was not only charged an additional $100 for my second checked bag, but I was also charged $200 for the extra weight. As a college student traveling abroad for 6 months, I did not expect to be bombarded with these fees at the beginning of my journey. Due to this experience, I would like to have been notified ahead of time of the expected charges as it made me uneasy before a long flight."
Cons: "There was a very poor selection of movies to watch:( Last tim ei flew AA, and there was an absolutely huge choice . . . Would love to see that improved . . I think you have to cater for all tastes . . . and that definitely was not the case on my flight"
Cons: "For an international flight I have never seen such small seats, the entertainment was awful. My tv was in black and white. I didn't even want to try the food as looked bad."
Pros: "For once the seats have enough space. Airlines think we are cattle and that they can pack as much as possible every airplane. For once I was glad to have a confortable experience."
Cons: "Our bag was not checked through to our final destination and was delivered a day later."
Pros: "Entertainment choices were good."
Cons: "The flight attendants were noisy, walking back and forth, so it was hard to rest, more like stomping. Was not pleased with flight attendant who served me, was kinda cocky and not friendly, which spoiled the customer service experience. Not enough leg room, cramped. Wish they had decaf tea. Other than that we arrived safely, so I'm very appreciative."
Pros: "Good leg room."
Cons: "I paid an extra $90 to pick this seat. On the website it looked like an exit row seat with lots of room. However I couldn't really move out of my seat without climbing over others. It was a waste of $90."
Pros: "Seats were comfortable with plenty of room."
Cons: "Plane was broken and we had to wait 3 1/2 hours to get a new plane. Crew kept awkwardly mentioning during every announcement that the delay wasn't their fault... My husband's entertainment screen was broken and flickering so much that all shows/films were completely unwatchable. My screen began flickering 1/2way through a film."
Pros: "The entertainment and service was the only plus on this flight."
Cons: "When I booked my ticket a month in advance, British Airways was going to charge me extra for trying to book my seating in advance. They told me it would be free if I called 24hrs before the flight. I called 24hrs before and they told me they could not book my seats because the airport owned the seating. My first flight was with American Airlines, they gave me a boarding pass, however for my leg with British Airways, I had to go get ANOTHER boarding pass to board the flight. This airline was very inconvenient and I felt scammed booking with them. I would not recommend this airline to anyone!"
Cons: "Trying to get through airport security was an unorganized clown show with them herding groups of passengers back and forth between airport terminals resulting in many people almost missing their flights because the lines just weren't moving. Once on the airplane, the international flight had TVs in the ceiling in the row playing one in-flight movie (what is this 1995?). American is such a terrible airline. The old US airways, Lufthansa, and British Airways, are way better international flights every time I've flown with them. Personal entertainment at your seat for each flight (i thought this was standard on all international flights in the past like 10 years) and more food and drinks throughout the flight."
Pros: "Good service"
Cons: "Ancient aircraft."
Pros: "British Airways has greatly improved their customer service, the flight attendants (usually a bit gruff) were instead very kind and helpful to myself and all the passengers I saw them interact with. It really makes the flight experience better."
Pros: "Maybe they should call these flights "Byzantine Airways". Finnair doesn't fly Boston to London, so my Finnair flight was on British Airways, but I did it that way because BA wanted more money that day. As a flight, it was OK. I don't think I have much to say about Finnair."
Pros: "Despite the turbulence the pilot did his best and we had as solid of a ride as possible. Seats were very comfortable and flight was on time, couldn't ask for anything more!"
Cons: "There was a terrible smell; food and drinks were served two hours after the flight started, it was dirty, cold and cramped. The whole experience was traumatising!"
Pros: "The configuration of the seats are really awkward. Seems very interesting at a glance, but not so nice when you have to sit in it for 10 hours. The business class seats are very narrow. I'm pretty petite so it was okay for me, but I think an average or bigger than average person would have a hard time turning at all while the seat is in lie flat position. I had a window seat which gives you more privacy as long as you have the divider up between you and the passenger next to you. You are really arm length away from each other though. And! You can't have the divider down the entire time because they serve your meals by passing it over to you across your neighbor through the divider. The divider is also required to be down during taxi, take off and landing. So, I'd imagine it to be very awkward if you're sitting next to a total stranger. You also have to straddle over someone's legs if you want to get out of your seat to the bathroom if you have window seats."
Cons: "I booked the finnair flight because it was direct and charged $60 for additional bags to check in. For me this was really important since I was moving countries so I needed to check in multiple bags. But since this was in partnership with British Airways, I was charged $90 instead of $30. This was not mentioned or made clear before I made my purchase, if i buy a finnair flight then I should be charged finnair prices on baggage. If not, this should have been made clear before hand so I could have weighed my flight options. I hope you are able to provide a resolution."
Cons: "The upgrade to World Traveler Plus was $330.00 and worthless. They assured me Business Class food service. NOT TRUE. You get the usual coach class prison-type food. Non-existent flight crew service (I got one mini can of Coke the entire flight). Cramped seat next to noisy bathroom. Whole experience was bad."
Pros: "Good food - two meals at just the right time."
Cons: "I regularly fly between Chicago and London and dread having to get on AA90. The planes are ridiculously old with barely any legroom and no seat-back entertainment. On this occasion, my friend sitting next to me, who is 5'10" had his knees right up against the seat in front. When the passengers in front reclined it was almost impossible to get comfortable. There is no seat-back entertainment. For some this may not be a big deal, what with iPads and other devices, but it speaks to AA's failure to consider it's customers comfort and ease on long-haul flights."
Cons: "When I got to Phl I missed my connection to London. No one seemed to care that I needed to be in England by the 18th. They kept retorting me to arrive in England on the 19th. I told them multiple times Id be flexible and go to any city in the UK just for them to get me there on the 18th. The First person I talked to said it was impossible. So I called again and talked to another person and all of a sudden it was possible. The worst part was they sent me to Boston after that I didn't get to Boston until 1:50 am and they did not compensate with hotel or anything while my flight to London was not until 8:00 am the next morning. So I spent the night in the airport. Oh and then when I finally got to London, my bag is lost and they told me I'd have it by tomorrow and I still do not have my bag and have called and they said they can't tell me anything."
Pros: "Flight attendants were very helpful and joyful. Food wasn't too bad for airplane food! :-)"
Cons: "I find it appalling that there is a charge for seat selection. Please add 10 cents to the price of a ticket and do away with the seat charge. It would buy you loyality."
Pros: "Crew were friendly and professional."
Cons: "Entertainment system had a few issues."
Pros: "Very friendly and helpful cabin crew. Excellent boarding procedures. The food wasn't awful. Everyone seemed relaxed and upbeat...maybe because the holidays are approaching."
Cons: "The rolls were ice cold, and the butter was not real butter. My husband found the seats cramped, and little foot room. I'm 5'2" and they were ok for me. The child behind me screamed and then projectile vomited for the last half hour of the flight, which can't be laid at BS's door. Many people were still on their cell phones and laptops during the whole takeoff, despite multiple announcements. I would have kicked them off."
Pros: "direct flight"
Cons: "There was a lack of air and no possibility for individual airing your seat, during our flight we had to stand in the back because we were almost passing out of overheating 30 Celsius plus heat in our row. We asked for a cooler temperature and only the last 20 minutes it started cooling but then to ice cold. My audio was not working properly, at max it was still unclear. We have had better flight experiences."
Pros: "Very friendly plenty of room on a 90% full flight."
Cons: "Wished they had offered water during the flight in addition to two times drinks service was offered"
Pros: "The 10 1/2 hour flight ended up only taking less than 9 hours since we had the wind in our favor. I loved all of the free movie selections and the service was wonderful. Great experience."
Cons: "The food."
Cons: "Tiny seats. Wouldn't let me pay for an upgrade. Last time I ever use kayak"
Pros: "Great flight"
Cons: "All ok"
Pros: "The ground staff from the help desk was helpful enough"
Cons: "I could have been rebooked a flight without having to pay for it. Who wants to lost his or her passport? It was very inconvenient and stressful for me, at least free rebooking would have ease my situation."
Cons: "Good food. And not crowded passenger in the bus going to the plane"
Cons: "Veg Biryani instead of pasta plz"
Cons: "Was a good experience"
Pros: "The crew were really nice"
Cons: "Entertainment is very limited."
Pros: "New & clean aircraft"
Cons: "The food needs to improve and the movies are old. The actual flight was nice."
Cons: "Not lied to me about my extra being payed from Bahrain to Kenya because it was only payed to Dubai which is now causing me a lot of stress my flight from Dubai to Nairobi was cancelled while i was there without my knowledge"
Pros: "Crew was good"
Cons: "As always the seats were tight."
Cons: "The flight should be on time and not late."
Cons: "Return flights delayed. Delay same as flight time so not great."
Pros: "All was great since the moment I got into the Airport until arrival into Lebanon... All went through extremely well."
Pros: "Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful"
Cons: "Boarding, crew, seating, bus gate"
Pros: "New Dreamliner. Business Class very comfortable. Onboard chef very attentive."
Cons: "IFE very limited, so take a good book!"
Cons: "Was not a fan of the breakfast offered."
Pros: "Excellent new Dreamliner. Seat very comfortable"
Cons: "Extremely poor movie/TV choices Crew didn't smile much!"
Pros: "The 20 yr old A330/200 was decided past its sell by ..."
Cons: "Very poor movie & TV choices. Business class seat very uncomfortable"
Pros: "Boarding was easy and no delay in departure"
Cons: "The video sound wasn’t working in the return flight from Beirut to Bahrain"
Pros: "how convenient it is"
Pros: "New plane. Quiet flight. Good service."
Cons: "Boarding was too long and a bit chaotic"
Pros: "The price was excellent, the (A330) plane was in good clean condition, they provided with blankets, pillows and headphones. The food was better than most airlines I have travelled on and the entertainment was okay but not as good I would have wanted. Overall, I would say 4 stars all round."
Cons: "Entertainment could have had more on offer, the plane was generally cold, an on-board wifi on their major (A330) planes would have been helpful and upgrades to their short haul planes would be good too."
Pros: "Ease of checking, smooth landing, Gold frequent flyer card special preference"
Cons: "The old aircraft which is almost reached its limits"
Cons: "There was some delay."
Pros: "Boarding was fine...check in was great....no line and very quick even though they were training a new person"
Cons: "food was only curry and not very good... Movie selection was poor."
Cons: "While we waited in line (Group 2), we were bypassed several times by members of higher Groups, Problem with gate staff in London."
Cons: "add phone outlet to your seat"
Pros: "I was rerouted entirely to fly with Austrian Air, and only landed 2 hours later than scheduled, which was nice."
Cons: "My Gulf Air flight from Bangkok to Paris was delayed 7 hours which would make me miss my connection to Paris in Bahrain...and they wanted to put me on a new flight that would have me layover in Bahrain for more than 18 hours, and landing in Paris 24 hours later than planned. I politely said no and asked them to find me something else, and they did--so that was good. But the suggested alternative for a 7 hour delay was absolutely ridiculous. Also, the 7 hour delay was never explained and no other flights were delayed, so I guess it was something wrong with the plane?"
Pros: "Food and the crew"
Cons: "The air sucks in the flight"
Pros: "The air hostess"
Cons: "The delay"
Pros: "Liked the professional boarding Very punctual take off & landing Very polite ground crew & helpful"
Cons: "Seats were cramped on the return leg Miles not automatically added.Has to be done at the airport .Forgot to do it with all the hustle & bustle. Food service by crew could be better.Needs more finesse System did not allow to order vegetarian food. Food not very palatable"
Pros: "Every thing"
Pros: "Not much."
Cons: "Buses took ages when boarding and disembarking."
Pros: "Quick and efficient"
Cons: "Too short of a flight for much to evaluate"
Pros: "Good film selection, great beverage options."
Cons: "The sandwiches were pitiful. Not enough chicken salad for the bread and egg salad sandwiches for the children was a poor choice."
Pros: "Nothing at all"
Cons: "Attitude of staff at Gulf Air in Manama is rough and don't extend any assistance. Flights delay is very common.....too bad. Will never ever choose this poor Airline again."
Pros: "on time"
Pros: "being on time"
Cons: "The flight delayed for more than two our. I bought another ticket (one way) to manamah with Oman Air for $230. I called gulfair to refund the ticket but they asked me to contact Kayak. Please do the nessasry Regards Fahad"
Pros: "Everything went well."
Pros: "Great staff and service. Non-pretentious unlike other tegional carriers!"
Pros: "Service was good !! Nice aircraft and nice staff."
Cons: "We did not like the via flights, its really too much hectic."
Cons: "Crew Food Quality And finally the flight cancelled"
Pros: "Crew and boarding crew and plane crew were great."
Cons: "Flight was delayed for an hourl plus. Spent more time in airport than in air."
Pros: "كانت رحلة عادية سعرها غال جدا بالمقارنةبالخدمة المقدمة و المسافة و الزمن للرحلة"
Cons: "No selection for beverage. No tomato juice!"
Cons: "We were in row 42 and there were at least 15 rows behind us, and they ran out of chicken option in food."
Pros: "sorry had to cancel due to covid-19"
Cons: "sorry had to cancel due to covid-19...still waiting for refund ??"
Pros: "Crew was professional and food was very good. Entertainment was really good."
Pros: "The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight."
Cons: "All the food is halal."
Pros: "Etihad crew are awesome. The A380 is the best plane in the skies"
Cons: "Free upgrade to business class? Because everything was perfect!"
Pros: "The food was good."
Cons: "The legroom was inadequate."
Pros: "Good value for money."
Cons: "Slow processing at boarding with unnecessary additional bag search."
Pros: "Seats near me were empty"
Cons: "There was no vegetarian food. This is a big thing. The stewardess walked past me although I was waiting to buy from duty-free."
Cons: "They upgraded me to business since I am gold member"
Pros: "I had a really good asigned seat"
Cons: "Still no Harry Potter films"
Pros: "Breakfast was slightly better than dinner choice"
Cons: "Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements"
Pros: "The crew were pleasant and visible."
Cons: "Food quality was pretty poor. It used to be so good. I had sea bass which was so dry. There were a group of 30 people travelling together. They monopolised the lobby bar and were rowdy and noisy despite requests from the crew. The flat bed is so hard, it needs a mattress."
Cons: "Unusually the crew were quite stand off. Normally cheerful and accommodating this crew gave you the feeling you were in the way and tiresome"
Pros: "I liked my seat and the food"
Cons: "I did not like the cleanliness of the bathroom I did not like their entertainment I did not like that the flight attendants were bickering at each other not professional at all"
Cons: "The seats in row 43 should only have 3 in the middle as I kept getting bumped by the trolley as the aisle narrows considerably at that point in the plane."
Pros: "Despite being nearly full it was comfortable. A fair choice on entertainment. Pleasent professional crew."
Cons: "There was a disagreement about my hand luggage. At check in it was agreed I coukd take it on board even though it was 8.9 kilos. Just before security they said no. After going back and forwards it was agreed. No fault of the airline there were several infant children close to my seat. At times it was annoying"
Pros: "Travelled in Airbus 380 for the firstvtime and I was impressed by size of the plane and comfort in economy class. Enough of leg space to bend my leg and avoid bad blood circulation. Overall comfortable flight."
Cons: "Again I found behaviour of few Crew Members a bit rute for instance i asked hor headphone from one of the attendant and she immediately told me that it cannot be missing as she put the headphone there by herself making me feel like as if i stole the headphones. I was bit speechless though i really wanted to reply to her but it would have been rude. Second thing I did not like about flight was foir serving. In our over 7 hour flight, we were just served breakfast in the morning just 2 hours before landing. Its not healthy to keep customers hungry what if the customer is diabetic. Airline need to understand that up in the sky we are dependent on them for our basic needs and it should be respected."
Pros: "Everything was great. Crew was very nice. Food good. Not too crowded."
Cons: "Seems like the plane needed to be retired compared to others. The tech was old."
Cons: "Delayed by 2.5hrs in Abu Dhabi due maintenance....better to find it on the ground than in the air, I guess!"
Pros: "Had the front seats with legroom on a 380, significantly quieter there than in Business on a 777 Was out of Heathrow within 40 mins of landing, usually a lot longer!"
Cons: "Food was minimalistic, bkfst and then a chicken sandwich on a 7 hour flight..."
Pros: "The staff were so helpful and friendly. Such a lovely bunch"
Cons: "Maybe if me and my son was Muslim we would have been treated with dignity and respect but will not and wasn't"
Pros: "That me and my son had a extra seat each"
Cons: "Wasn't served any food at all. And I had to go and get my own water from the staff"
Cons: "Plane was not comfortable and looked dingy. Food was awful. Service was subpar."
Pros: "Absolutely LOVELY crew. I'm a frequent flyer and my journey from Bangkok to Abu Dhabi was amazing. Thank you! Everything was very good with except for the screen: on both planes, it didn't work but it was exceptional in experience. We got 5000 miles as a compensation.."
Cons: "The screen /server didn't work, but it was exceptional in experience."
Pros: "Great all round experience - good flight, nice plane, comfortable and well equiped with lovely staff."
Pros: "I liked the wider seats and slightly more leg-room on the Abu Dhabi/London leg of the flight, the food was good and the staff pleasant."
Cons: "I was randomly picked for an "extra security check" at the Heathrow check-in in Abu Dhabi, which seemed ridiculous after going through the Johannesburg security and x-ray check as well as the Abu Dhabi one, and then having to switch on all of my electronic equipment and be swabbed for what I assume was drugs felt a bit over-the-top."
Pros: "Gets you where you need to be"
Cons: "Broken entertainment, very uncomfortable seats, a feeling that economy is not that important to them despite the fact tickets are not exactly economy! Horrible dated beige colours everywhere and dated planes"
Pros: "I liked the service and ease of the whole process."
Cons: "Very cramped plane (for a 787 Dreamliner)... though I am a bigger fellow, it must be said. The window seat was almost unbearable."
Cons: "A380 was an excellent plane. Quiet, great entertainment... decent leg room. highly recommended."
Pros: "Loved the amount of leg room in economy class. Also impressed with the number of entertainment options, especially the movies. The things provided in each seat (blanket, pillow, socks, etc) were very generous and nice as well."
Cons: "Food was not good and too salty. And the saltiness made everyone thirsty and we were only offered one small cup of water at a time.Flight attendants were not friendly and didn't want to be bothered."
Pros: "The crew were good and accommodating, this was the only positive."
Cons: "the Food is the worst ever, i had better experience on an economy class with a budget airliner. on the 4 sectors i had with Etihad, it was breakfast menu no matter what time it was and it was the same choices which had to do with a form of eggs. i opted not to be served. the plane is old, seat is not functioning well, entertainment screen was not touch and had to be operated with the remote which was not working. really it was a huge disappointment. may be Etihad reserve their good stuff for the European and American sectors. I will never fly Etihad business unless I have no choice."
Cons: "the plane from Bangkok to abu dhabi was delayed which miss my flight from abu dhabi to Bahrain waiting over 9 hours to fly into Bahrain basically the flight sucked."
Pros: "excellent quiet A380 plane. Enjoyed the flight even in economy"
Pros: "Everything was lovely."
Pros: "Quality Airline Excellent service Food was also great"
Pros: "The airline was amazing, food was on time and good. I'll be honest and say this was one of the better airlines I have flown."
Pros: "Good service. On time. Comfy lie-flat seats"
Cons: "On bok-aug night time flight rich Arab family with two nannies and 3 kids in b class. Kids did not have their own seats. Kids terrorized the entire cabin. Parents could not care less. Flight attendants helpless."
Pros: "Seats where just roomy enough,let's face it,you can always use more room right. Staff was very friendly and attentive . I absolutely loved flying Etihad !"
Cons: "I would still like a roomier seat,again though, I think anybody would . I probably should have perchased first class,hmmm, should the whole plane be that comfortable?And not too much more cost . I say that would be wonderful !"
Pros: "Bording was fast"
Cons: "The frequent delays in departures The behavior of the canb staff was not good Specially with Arab and Asian people"
Cons: "Too cold in the airplane"
Cons: "Too cold in the airplane"
Pros: "nice plane"
Pros: "Staff in business very attentive and friendly. Food and beverage choices very good. Presentation excellent. Staff in economy nice enough."
Cons: "In business on the 380- where has the massage option gone on the beds?? Those awful hot sandwiches served after breakfast in economy. Greasy, fatty and more like pastries. They have been serving them for years. I've spoken to tens of people and not found one who likes them! Toilets not checked very regularly for clean ups/ tidy ups and replenishments. Online duty free showing 'not available' but when they came around it was."
Pros: "Crew are nice and friendly with huge smiles on their faces. They are happy crew and make their clients happy pessengers. Great service :) We will fly with Etihad again."
Cons: "My screen doesn't work. Plane is bit old. Lavatory is smelly."
Pros: "Ample room and privacy provided by the tastefully done seating pod arrangement"
Airlines flying from Bangkok Suvarnabhumi Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Bangkok Suvarnabhumi Airport
Masks required on board, masks provided on flights from Bangkok Suvarnabhumi Airport
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