Daily cleaning, installation of cabin HEPA filters on flights from Basel to London
Qatar Airways, British Airways and American Airlines have all waived their change and cancellation fees on flights from Basel EuroAirport Swiss to London. Confirm policies on booking site.
The duration of a direct flight to London from Basel is typically 1h 35m. The journey crosses a distance of 436 miles.
There are 13 direct flights per day travelling from Basel to London, for an average of 93 flights per week.
The best deals for a one-way ticket found by KAYAK users over the last 3 days were on easyJet (£14) and British Airways (£15). The cheapest round-trip tickets were found on easyJet (£28) and Wizz Air (£38).
American Airlines (3 flights per day), Qatar Airways (3 flights per day), and easyJet (2 flights per day) are the most frequent flyers of this route.
When flying from Basel to London, you should consider leaving on a Tuesday and avoid Wednesdays if you are looking for the best rates. For your return to Basel, you’ll find the best rates on Wednesdays and the most expensive ones on Thursdays.
When flying out of Basel you will be using Basel EuroAirport Swiss. You will be landing at one of these airports: London Stansted, London City, London Gatwick, London Heathrow, or London Luton.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Basel to London.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to London from Basel is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to London with an airline and back to Basel with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to London from Basel up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Seat didn’t recline..."
Cons: "At Heathrow, the boarding agents kept calling few passengers without letting the rest of the passengers know what was going on. Also the boarding was delayed without giving specific reason almost 50 min later. Finallly they said the boarding was delayed to catering and cleanning, which I could not believe since the plane has been on a tarmac close to an hour. Passengers were lining up to board, but one of the gate agent kept asking to sit down without giving any reason. Probable one of the worst boarding experience I have ever had in international flights."
Cons: "Flight was delayed"
Pros: "Friendly, attentive and knowledgeable staff. Good light supper."
Pros: "No fuss, the cost benifit is perfect for short distances flights"
Cons: "One of the planes was a A321, room for legs was short"
Pros: "Boarding. Food."
Cons: "My in flight entertainment was broken and that us quite a disadvantage on a 12 hour flight. I was told it was because the airplane was "very old" which whilst it may be true it is not something I particularly want to hear. I was also told that as the flight was full I could only move seats if someone wanted to swap. I'm not sure if the flight attendant was expecting me to stand up and make a public request?!"
Pros: "Absolutely nothing - and this was Club Europe"
Cons: "Punctuality (lack of). Comfort (lack of). Seat pitch. Food. Cabin crew service. State of aircraft. Price (premium for a budget service)."
Pros: "I chose British airway relying on safety record depite being comparatively expensive."
Cons: "The outer seat arm was faulty. It couldn’t be folded back, so getting out or in was very difficult. It is certainly risky in case of emergency . I asked the hostess to report it. Nothing complementary offered to passengers .Other reputable airlines do, such as a drink , or chocolate bar ."
Cons: "no free food in a 2h flight??!! thia is a low xoat airline standard!!"
Pros: "Friendly and quick service."
Cons: "Waiting for a space at the terminal."
Cons: "I called them for luggage I have I can take 20 3KG in the end in the airport I haw to pay for my language"
Cons: "It took FOREVER to get our boarding passes. We did wind up checking our bags, but there was no option to do self check and have boarding passes printed at a kiosk, so everyone had to go through the line and the line was incredibly slow. There were just as many lines for people who had checked in online and just needed to drop their bags - this made no sense to me! There should only have been one line for that and the rest should have been dedicated to getting the rest of the passengers checked in."
Pros: "We arrive twenty minutes early."
Cons: "We lost a half hour because of defective equipment and had to exist the back of the plane on to the runway."
Cons: "The customer service I a disaster. They ripped off my suitcase and I never got a refund despite all my emails nd infos I gave them after the claim done at the airport."
Cons: "No drink"
Pros: "Not a lot"
Cons: "The flight was delayed. The food advertised was not available."
Pros: "Very limited in flight entertainment"
Cons: "There was no food provided, so no need to rate the quality of the food that was not there"
Pros: "Two empty seats next to me"
Cons: "1.Cabin staff would not move trolley to allow me to pass to give a gift sitting forward of me for an unreasonably long time. 2. Being accused of being abusive when I complained"
Pros: "It was replacement flight by Qatar Airways. I wish they would replace all BA flights."
Pros: "That the flight only came in 15 minutes late."
Cons: "An old beat up plane in desperate need of renovation especially for a long haul flight. Only one nice flight attendant who tried to help. Others not interested. Terrible seat that I tried to move with no success. Did not eat anything or watch any entertainment. Very unpleasant experience. I have flown this route many times and next time I would fly Swiss through Zurich or Geneva as I have done before."
Pros: "easy boarding, land at T5 which is a very well designed terminal"
Cons: "check is was horrendous. Long queues of people, long wait and not enough people to man the check in counters. Sitting down in my seat my kneeds immediately banged on the seat in front of me. Its clear that this aircraft has less leg space that then usual. And now you have to pay for all food and drink. £9 for a sandwich and G&T."
Pros: "Service levels were high and good humored as usual, cabin was clean and reasonably comfortable."
Cons: "Apart from still objecting to the principle of treating non-Business class customers like the budget airlines, the food selection on European flight leg was ok, but sales system is so slow and laborious that in future I'll probably buy in the departures terminal and carry on board."
Pros: "BA is offering a very mediocre product. All feels safe, clean & curteous, but inferior to Middle Eastern airlines & the likes of SAA & Qantas."
Cons: "The food is really nothing special and has dropped in quality to the quality that you can expect on North American Airlines."
Cons: "the fact I had to 464 pounds robbing b"
Pros: "Fairly clean, on time and staff were very nice."
Cons: "No food or drink anymore! You have to pay to get a budget airline at premium prices."
Cons: "No entertainment! While you have to check in your laptop and iPad!"
Pros: "Check in, flight was on time"
Cons: "The time it takes for getting from 5 to 3. Almost missed my plane on the trip in."
Pros: "The flight left on time even though full flight and we had to take a bus to the airplane. Bologna has a separate baggage and ticket check line at the back of the executive lounge. Quick and effective."
Cons: "Everything seemed to go smoothly so no negative comments."
Cons: "The old flight attendants, are entitle, rude, racist (from a flight I encountered from China to America, "One claiming Chinese are so annoying to deal with"."
Pros: "Head rest broken, actually hanging off on 2 threads so it hung down below my shoulder blades, more like a back massager"
Cons: "No entertainment, tv didn't even show flight details. Hideously uncomfortable seat with broken head rest. Staff ate their meals in front of the paying customers."
Pros: "Staff were good"
Cons: "The food and drink are not free anymore"
Cons: "Seating configuration was ridiculous as flight attendants constantly leaning across me with trays and their arms nearly hitting my face. Seat & bed functions didn't work. Privacy screen was a joke!"
Pros: "I was traveling alone with my baby. Everyone was very helpful"
Pros: "Everything was ok. Just OK. Decent meal - if small."
Cons: "Not much space in the cabin. Plane was quite tired. Breakfast, as always, terrible."
Pros: "I'm sure there was something but nothing comes to mind."
Cons: "Lack of assistance regarding my missing belongings. Incorrect information relating to landing card to be completed when arriving in London. Stretching over me to pass food etc to passenger sitting facing other direction, and literally millimetres from my face, without any politeness having to do it. Configuration gives no privacy as you look at the passenger next to you. Functions of chair did not work. Pillow was thinner Than a piece of paper. Crew showed no concern."
Pros: "Discreet and attentive customer service"
Cons: "Foot rest did not fully deploy. The remote for IFE was stuck I the cradle"
Cons: "Moved from a reserved window seat to a middle seat so they could add another business class row"
Pros: "Friendly helpful airline staff. Plane slightly late leaving but kept up-to-date."
Pros: "Clear boarding, polite crew and a terrific set of films and TV shows."
Cons: "6ft 2 frame in economy was very tight and aisle seats have little space next to entertainment base stations. Food was acceptable, no more."
Cons: "None of them reminded me of the fact that I need a transit visa for the UK (I mean, isn't it rediculous? I am just staying there for 5 hours). When I called in for cancellation at the airline, they told me to talk to my agent company Cheaptickets. Cheaptickets simply told me that I can't get any money back, and was extremely arrogant and impatient. Later (for a week I was trying to save this ticket by talking to the British Embassy to see if I can get the visa done and they are just "we can't help you") they told me that I can get a refund of like 30 SGD and they promised to send me an e-mail about it. They never ever did. I also tried to change the dates and the handling fee + fair difference was like 1200 SGD (are you joking?) they simply told me, prices fluctuate... Finally I went to the check in counter desperate. The staff even refused to talk to me about my situation because simply, "there is no BA ticket office in Singapore" and told me to call them. I said the office is closed, but they are like, yeah just call them. They swept me off like a moron. Extremely arrogant, impatient, insensitive. I paid 900 SGD for nothing and a whole week of anxiety and regret. I will never take this and I will never use Cheaptickets or Kayak anymore. So bad."
Cons: "Low quality of the food !!!"
Pros: "staff were good"
Cons: "out of date entertainment food"
Pros: "Nice plane. Great movies"
Cons: "Breakfast poor quality. Disorganised boarding"
Pros: "Food was very pleasant Choice of entertainment was good"
Cons: "Compared to the JAL flight crew we had on our connecting flight, the staff were disinterested, not particularly polite and gave the overwhelming sense we were somehow inconveniencing them... Seats and leg room not big enough and giant metal box under the seat did not help. Yes, we could have paid extra for more leg room (I am quite tall) but that doesn't seem right (almost akin to discriminating against tall people). Booked the whole flight with BA including a connecting flight with JAL. Couldn't check-in online for the JAL flight and there was no clear information as to whether our baggage would be automatically transferred or whether we would have to collect (as was the case)."
Pros: "Still love their use of decent reclining seats, and the boarding procedure and cabin crew are generally lovely."
Cons: "£6.50 for an alcoholic drink is a joke. The fact that they had also run out of most mixers (including diet coke) as well as the sandwiches on my return flight to LHR from ATH shows how poor their service is. I was also refused ice for my warm coke zero (since they didn't have any to buy I thought I'd ask for some for the one I had bought in the airport). Shocking!"
Pros: "Usual BA - professional service"
Cons: "I cannot believe you have to pay for your drinks now. The only thing which made BA one of the last remaining "experience" airlines has now made it become like a normal train journey. I'd prefer to pay 10 pounds more in my ticket and still have the impression my drinks, soft or not, are offered."
Pros: "Early departure (relatively small plane) and early arrival. Boarding and departures relatively quick given small plane size. Service was good. Overhead bins were spacious. Plane was relatively new and fairly high-tech. Food was good and selection was great. Cabin crew went out of their way to accommodate our requests."
Cons: "The Dreamliner is quite a noisy and warm plane. Also, cabin crew aren't very specific with meals (e.g. chicken or beef rather than chicken with rice or beef with potatoes). Snack between meals chargeable. Some trouble with the on board entertainment system that was resolved early on. Stroller arrived fairly late."
Pros: "Check-in Ticket printed by BA staff at the airport had the wrong gate number so I was sat in the wrong part of the terminal until I got suspicious and double checked the screens to find my flight had started boarding elsewhere. Entertainment system had a screen from the mobile phone you owned more than a decade ago. Breakfast was a Kellogg's chew bar. Staff onboard were excellent."
Pros: "Good service, lovely,approachable ,gorgeous personality-crew. I"
Cons: "The plane was late and we were all crammed into a tiny area whilst we waited to board. We got on straight after the previous passengers disembarked so the plane had not been cleaned well and the whole flight was uncomfortable as it was so hot. The staff were rude in the check in at the Basel airport"
Cons: "Being delayed 4 hours"
Cons: "Long delay back sitting around at airport, we got notification of flight being late but told we still had to book in at normal time .Why not the 2 hours before???? Mad"
Cons: "Late boarding"
Pros: "The crew were great. The waiting rooms in Basel euroairport were good"
Cons: "A 7am flight with a two hour delay so we got up at 4am for nothing. The email woke us at 4am and said we must still check in at the same time. Once boarded we had a further delay of half an hour. The queues were quick at Basel but dreadful at passport control at Gatwick. Presumably because were were so late. Meant we had to run and stress ourselves to get next transport. We are too old for all that. If not for all that I would have been saying what a great flight"
Pros: "Easy boarding and quick to receive baggage in Gatwick"
Cons: "Late opening of check-in. 2 desks allocated so 2 long queues. 20 mins into check-in the queue I was in changed to priority boarding. This necessary information should have been indicated in advance as 90% of the passengers were in the wrong queue. As for aircrew 1 of the female crew was miserable as sin and unhelpful to most passengers"
Cons: "Why make you board the plane and then tell you there is a 45 minute delay"
Pros: "Staff were excellent. I felt valued as a passenger. EasyJet seem to try to improve their process continually."
Cons: "Nearly every EasyJet flight I take is delayed. I know this can be beyond their control but I think scheduling is a bit tight. That said they keep you updated often and delay times go down as well as up."
Cons: "Late and the crew wasn't helpful"
Cons: "Being late on both journeys! With no explanation"
Cons: "Late like usual"
Cons: "Being charged £90 when Inhad to change a typo on my boarding card. When I looked at my bc I saw that there was a typo. In the middle name section I had mis typed my name sstor..I finally worked out how to amends it..I corrected it & the next screen charges me £90.."
Pros: "I have been a fan of Easyjet for years but my last four experiences with them have been poor to say the least. A return flight to Naples earlier in the year and now Palermo shows that their attitude to customer care is slipping badly. All four flights were delayed to a greater or lesser degree. That happens and is usually beyond the control of the airline. What is not beyond their control is the way that they communicate during the delay and the way they treat their passengers. We are people not self-loading freight. Easyjet is fast becoming as bad as British Airways and they are by far the worst. A very frustrating and sad thing to see. The beginning of the end for Easyjet?"
Cons: "Abysmal communications. A don't care attitude. Not my problem syndrome. Treating passengers like cattle."
Pros: "The crew was polite and friendly"
Cons: "It was delayed like the previous flight with easyJet to the holiday destination"
Cons: "Began 'boarding' the plane despite the fact people had not got of plane that had arrived from London. We waiting in corridor thing that leads to plane for over 20 minutes"
Pros: "Customer service was good"
Cons: "Delays both ways, hours waiting, no update throughout the process and if we are even 10 minutes late after staying updated online with the delayed flight times, we get told off satimof weeks can't board the flight."
Pros: "Was meant to be a 21.40 flight that was delayed until midnight"
Cons: "Arrived at gatwick after public transport closed with no assistance offered"
Pros: "Pilot's way of explaining delays & diverted route"
Cons: "FRANTIC at Marseille Airport Easyjet security check area Then after unexplained delays, at gate entrance my hand luggage was refused even though it was organised the same way as my outward journey and that was OK. Aggressive checker said it couldn't have been Easyjet - I don't lie, and my outward journey was Easyjet. Had to repack & so spoilt some contents. We were left standing in gate area for ages without explanation."
Pros: "Crew were really nice"
Cons: "Queue and staff at Nice airport were so poor/slow. Also flight was delayed"
Pros: "The welcome, the staff, everything was FAR better than my last flights with easyJet."
Cons: "New lights, lady behinds light was directly on our sleeping baby's head and we had to hold our hand over his eyes!"
Cons: "Decompression before landing was awful."
Cons: "Fairly cramped seats, constantly trying to sell me stuff at ridiculous prices"
Pros: "Flight on time"
Cons: "Overpriced water £1.80 for small bottle rounded up to €2.50 - double ripoff"
Pros: "New laptop ban was notified by email and text, so all ready when I arrived at airport. This is a lowish cost airline and crew were good, but does offer really good value and worth paying a bit more than some of the cheapest out there. Not too much different to BA, but friendlier and better value. Flight was a bit late leaving, but arrived pretty much on time. Food is also pretty good value, high street cafe prices, although the ham and cheese toastie is not recommended. But everything else was fine."
Cons: "Laptop ban is a pain, but not Easyjet's fault."
Pros: "The flight was very late over an hour late and as a results I have to take taxi from schipol airport to Amersfoort which cost me a lot"
Pros: "Crew pleasant and professional. Explained the headwind would add time"
Cons: "No gate number posted at airport just told the flight was boarding!"
Pros: "No issues on outward flight, flight arrived early"
Cons: "Return flight was delayed for an hour and passengers were not informed why there was a delay until the captain mentioned it."
Pros: "Slight delay in boarding which seemed due to ground staff shortage resulting in 30 minute delayed departure, but overall the flight was good - no complaints."
Cons: "Being delayed Not being told anything"
Pros: "Air being recycled"
Pros: "Value for money"
Cons: "When boarding, they call out speedy boating holders, they forgot to call out families with children's"
Pros: "Cheap efficient and comfortable"
Cons: "Some very noisy Swiss kids in the back of the plane with me"
Pros: "Easy boarding--priority boarding"
Cons: "So far to walk"
Pros: "Full flight. One working bathroom. The seatbelt light stayed on longer than I've ever seen on a flight and I was begging the crew to go to the bathroom. Utterly ridiculous. 200 people and one bathroom. Get it together."
Pros: "Flight was on time, staff good."
Cons: "Would not have wanted to be on the flight any longer as there wasn't much leg room."
Pros: "Not much"
Cons: "You gave us no support and little guidance when we had to find our way from Gibraltar airport to the coaches waiting to take us to Malaga airport today for our rearranged flight to gatwick. No one was there to show us where the coaches were, the snack was chocolate and crisps, the meal handed to us in Malaga was a ham baguette! So for us who eat healthy, or gluten intolerant, or vegetarian there was no food available all day... So no support, little directions, no real food and no care... Unless I have to I will never choose to fly easyjet again"
Pros: "Crew were lovely, good leg room as somehow got allocated exit row. Toilets nice and clean"
Cons: "One hour late taking off. I checked in carry on luggage when requested " for the greater good" but added time to journey - shouldn't be necessary. Long bus ride from plane to terminal also added time. Everything else ok"
Pros: "Makeing up lost time"
Cons: "Time taken to board"
Cons: "Approx 35 min delay on departure from London. Long waite time on getting off the plane."
Pros: "The cabin crew were very welcoming, friendly and helpful and the flight crew sounded professional and kept us informed of progress. the food was fine and not horrendously priced."
Cons: "the plane was late arriving and the information received on KAYAK and the Easyjet app did not match the information displayed in the terminal (the apps were correct)"
Cons: "The flight was delayed by more 1.5 hrs without any compensation whatsoever. The flight was a late one that was supposed to take off at 9:40 and land at 10:10. Instead we landed at Heathrow at almost 12am. The walk from the plane to the baggage collection was approx. a 15min walk which is too long for such a ridiculously delayed flight and then when I did arrive at the baggage area, my luggage did not arrive until 5-10mins later. I then had to travel to the south terminal of gatwick to get a train. By the time I reached the train station it was already past 12:30am and the train to London bridge that I usually take was no longer running. The only option I had was to take a train into the city then take a night bus all the way home or take a taxi. So I took a tax costing me more than double the amount I would have paid taking train home. This was without any sort of compensation or real explanation for the cause of delay. This is the second time I have taken an easyjet flight from Basel and it has been delayed. I am highly dissatisfied with the overall journey. As a note, the company should consider having blankets on deck for the evening flights in the winter when it is cold. I asked for one and there wasn't even one on deck."
Cons: "Everything Easyjet is simply a poor company. Flights are late and not cheap, staff attention is very weak"
Pros: "Cabin staff"
Cons: "Huge trek to gate. Late - again."
Pros: "Well organised. Pollute efficient staff."
Cons: "One particular member of staff @Gatwick airport who was racist towards non whites."
Pros: "Departure and Arrival on time"
Cons: "Too short distance to fly... :)"
Pros: "No delay Everything was fine"
Cons: "Boarding was a nightmare. Flight was delayed but no gate information was given until boarding had commenced by which time 300+ people had to go through passport checks at Keflavik for multipleUK/Canada flights. When we reached the boarding gate, crew were unfriendly and screens showed boarding was already closed. the flight itself was average, but boarding procedure could have been improved as they were aware boarding would be at D gates (the only one that flies out to UK)."
Pros: "Staff very friendly and helpful with my 2 little grandchildren. Flight good and my grandson was invited into cockpit and sat in the pilots seat after we landed which he enjoyed."
Cons: "Made good time so landed early then had a long wait at customs which was annoying. Lots of notices warning people that aggressive behaviour and insults to staff would not be tolerated. What about apologies for passengers with small children for excessive waiting time in unnecessary queues?!"
Pros: "Professional and safe"
Cons: "Better boarding (lines too long)"
Pros: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Cons: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Pros: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Cons: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Cons: "Flight was late abolutnie 1 hour"
Pros: "Good airport . Punctual flight ."
Cons: "Changing in luggage information was annoying"
Cons: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."
Cons: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Pros: "Everything went to plan and we were very happy"
Pros: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Cons: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Pros: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Cons: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Pros: "The air hosts and hostesses were very polite and courteous."
Cons: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Cons: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Cons: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Pros: "Crew nice,seats ok"
Cons: "Expensive hold luggage,rip off"
Pros: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Cons: "Everything was good"
Cons: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
Pros: "Nothing really"
Cons: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Cons: "Extra charges. £35 to check bags in"
Cons: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
Pros: "It flies direct to the airport that I wanted to go to."
Cons: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Pros: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Pros: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Cons: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Pros: "Pilot flew well Cup Noodles available to buy"
Cons: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Pros: "Quick to board, smooth take off and landing"
Cons: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Cons: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"
Pros: "The staff and flight were top knotch . Could not fault them ."
Cons: "Nothing to dislike ."
Pros: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Cons: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."
Pros: "Cabin Crew and Pilot did their best"
Cons: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Pros: "Crew were friendly! The app for the journey is good."
Cons: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Pros: "Arrived only slightly delayed"
Cons: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Pros: "Nothing at all"
Cons: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."
Pros: "New aircraft"
Cons: "Boarding was horrendous. Flight was late in."
Pros: "We arrived safely"
Cons: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."
Pros: "It was quite good at boarding, quick and efficient (from/to)."
Cons: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Pros: "The plane and crew from Pilots to Flight staff more than perfect. We was kept informed all the way as take off was perfect, and the landing at London Luton was the best have ever had as you normally land land then get an extra hard heavy jerk to slow us down extra hard braking. The Pilots of W6 4503 on 23rd of August 2017 is a credit to your company as they landed without the extra hard braking you normally get. Those pilots both of them should teach the other pilots's of your company how both of the pilots did it, and even teach other airline pilots the same IT WAS A VERY SMOOTH LANDING. Give the pilot's a commendation or an award as I would like those pilot's on any of my flights I have in the future. You can let them know it was me that told you to credit them in the highest award they can get please. Let their bosses, and company owners know this as well. So maybe if you call them in the office for something PLEASE CREDIT THEM for the PERFECT LANDING MORE THAN A CREDIT TO YOUR COMPANY as I put that ion bold to enforsize a perfect landing."
Cons: "I was in 24B middle seat which was very cramped as the seat too small and back of seat too low, knee area not enough, no chance of getting to sleep as you cannot get comfortable enough as you cannot even sleep on the tray, kids screaming all around me, people behind me kept kicking moving my seat, people in front of me too loud Bulgarian's. At Varna airport me and others queued up in check in 2 and 3 patiently, and after about 20 minutes queuing two people jumped the queue in check in 1 as the second guy I had to tell him we have been waiting you cannot jump the queue and to go to the back of the queue, and a guy walked straight into check in 1 before check in 2 and 3 was opened and got his bag done, and a big group of people with prams etc was not even in check in lane 1 where they was sorted out well before us queuing as they just turned up and got there bag etc slips on the prams etc. A lot of the information on board was in Bulgarian and not in English only a very small thing NOT TO BLAME THE PLANE STAFF in any way."
Cons: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Cons: "The flight is late from tlv to luton and from luton to tlv."
Pros: "Flight was on time unlike outward trip which was just under 2 hrs late"
Cons: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."
Pros: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
Pros: "We landed in one piece"
Cons: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."
Pros: "Pleasant staff and good flight"
Cons: "A bit of difficulty to check bag in online after original check in ...."
Pros: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Cons: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"
Pros: "Horrible company never book with them"
Cons: "No hand luggage Normal luggage is the most expensive in the market ! No customer services ! Do ur self a fav and don't book it"
Pros: "The journey took less than it supposed to. Amazing service"
Pros: "Flight on time"
Cons: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."
Pros: "Staff were friendly, when they weren't trying you charge you for everything"
Cons: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."
Pros: "Seats comfy plenty of room"
Cons: "The delay which was no fault of Vueling"
Cons: "The flight was delayed with very little information given by the crew. There was a 15 min delay getting off due to there being no airbridge and no information from the crew. There was very little legroom. The seat in front was broken and kept collapsing on my legs"
Pros: "Vueling is a horrendous company, delayed flights - very bad organisation"
Pros: "I slept comfortably. Great take off and landing."
Cons: "Charles de Gaulle airport"
Pros: "Professional smiley crew"
Pros: "Friendly check in agent"
Cons: "For the check in agent to advise passengers that E gates are extremely far for a regional flight & to make our way directly there. I was traveling with my mother, we arrived 2 and half hours before our flight and plus did online check in but the walk to the gate took us about 40 mins that we missed"
Pros: "Comfortable seat, crew good, left and arrived as scheduled."
Cons: "Cost of on-board food & drinks"
Cons: "The boarding process was very unorganized. The flight was delayed almost 2 hours due to baggage issues while we sat on the plane."
Cons: "Boarding groups (divided in groups 1, 2 and 3) unclear"
Cons: "Chaotic under staff and poorly organized. Forced to rush and nearly miss flight despite being at airport well in advt"
Pros: "The plane was newish, with comfy seats"
Cons: "The crew spend to much time on trying to order / heat / distribute food. The distribution of the staff seems odd - the one taking all the orders, putting stuff into the microwave and collecting it, collecting the money, whilst the other just seems to steer the trolley"
Cons: "The flight was 1/2 late and hence arriving"
Pros: "Leg space"
Cons: "Flight cancelled and replacement flight delayed, no offer of food or compensations"
Pros: "The airline was terrific, despite being delayed we really did board and arrive at our destination in quite good time. The Italian stewardesses were absolutely charming and offered their services extensively."
Cons: "Loved that me and my travel conpanion go to sit beside one another, and somehow we’re at the very front of the plane together in seats 1B & 1C Prime location. Overall had a very pleasant experience with Vueling 10/10 would fly with again."
Pros: "Straightforward flight. I feel like I would fly with vueling again but from a different airport."
Cons: "It was delayed by 30/40 minutes and the price was quite expensive (but that was probably my fault)"
Pros: "The crew"
Cons: "If your in rows 38-40 you will not get any drink or food as it takes so long for the drink trolly to reach you before landing"
Pros: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Cons: "Delayed again to depart, and over 30 minutes to show reclaim belt to get the luggage"
Cons: "They told us we didn’t have seats and that we’d have to go on standby. All staff were giggling and not very helpful. In the end we managed to get on the flight which seemed to have at least 4 extra empty seats. Poor customer services and communication to us of whether we would get the flight or not and what to do if not."
Cons: "The airline overbooked the flight due to an earlier plane being cancelled. My boarding pass was issued with no seat number which meant I had to wait with a large group of other people until everyone that had been allocated a seat number boarded. There was no communication from their staff and departure was delayed well over two hours. Things didn’t get much better on board as the crew left it so late to start the food service only passenger upto row 24 got the chance to buy a drink or food before they had to stop serving and prepare for landing. Add all this to the saga that was the outband flight and you’ll understand why the whole plane burst into laughter when the crew announced “welcome to Gatwick, apolagies for the delay, and we look forward to flying with you again”. Shocking service! Never again!"
Pros: "It arrived at its destination in one piece and not on fire"
Cons: "Tiny seats, plastic seats, late as usual."
Pros: "Plane was on-time and I got to where I needed to be. Price was also very nice."
Cons: "Boarding was a painful long queue. Plane was crammed and hot. Food / Beverage cart didn't come around until the flight was almost over."
Pros: "Booked though kayak selected hold in bag was forwarded to Expedia .. did the same thing Selected a price that included check in bag when was given a choice and I get to vueling the charge me 40€ Was on the phone woth. Expedia 3 hours first to make sure the ticket was right cause I didn’t get email coformation and that the bag is included Then another 2 hours after I was charged the 40€ I hate kayak I hate expwrdia never again never ever again"
Cons: "The boarding time has been changing every few minutes since the morning. I arrived in the gate where there were about 30 people with boarding passes but no assigned seats all overbooked. Half the people left on a bus then boarding stopped and we're returned back to the terminal going through security and hour or so later. The company reps had a big attitude problem and could provide no explanation to what and why anything is happening. In the end they tell us to leave the gate after 1.5 hours wait and look for new boarding info around 2pm. I managed to get on the flight by chance: no updated info was announced - I by chance heard a poor fellow working for the airline trying to find people at a nearby cafe who were supposed to be on that flight. If I had my headphones on I doubt I would be able to board that plane"
Cons: "unorganised deaprture @ barcelona airport where everyone was allowed to board at the same time. Also our flight way delayed but Vueling did not text anyone on our flight to inform us."
Cons: "Sitting at the back of the plane meant that we were the last to be served any food and only had about 20 mins to eat anything that was left over prior to landing. They ran out of most hot food"
Pros: "crew excellent and after much discussion they performed miracles"
Cons: "wife is disabled,told she had aisle seat,staff on board had to shift her 3 times,we were booked in together but sat apart on both trips,full marks to the cabin crew who really did a great job of moving people around but we had no help from last minute.com and less from the airline when we phoned in regard to my wifes mobility scooter.sorry its back to Easy jet."
Cons: "The flight was delayed by an hour but that was not Vueling’s fault. Despite the delay the staff did all they could to notify passengers and leave as soon as possible."
Cons: "Our hand luggage had to go into the hull so we had a long wait at the other end. Cabin crew explained 220 people and space for 180 bags, wouldn’t mind as much but I follow the rules and only bring one bag when people in front of me have 2 bags! Too ch down was very bumpy!"
Pros: "I've lost my job! The flight first thing in the morning should respect that we rely on them to get on time in the morning. One in 3 flights of Vueling are delayed! Ryanair is far better in this point! Today I really hate Vueling"
Cons: "I also lost the train tickets! I had to pay twice for everything. An apology is not enough, it sounds like they are laughing on us!"
Pros: "Cheap, clean, great on board crew. I arrived early for my flight and was able to change my flight to an earlier one cheaply, quickly and hassle free. Excellent customer service."
Cons: "Shocking check in. Only 2 desks open queued for 45 mins just to check in. Despite arriving in plenty of time. This was a Saturday lunchtime and the queue quickly built up and despite several members of staff being around no further desks were opened up until the queue became huge."
Pros: "Some of her crew members were nice"
Cons: "Some other crew member were not nice. Also not allowing online check in when travelling with babies makes life difficult as we have to queue in a long queue with a bored baby"
Pros: "On Time"
Pros: "On time, easy check-in and smooth boarding"
Cons: "Seating has limited leg room if you are tall. Seats also quite hard, but bearable over short distances."
Pros: "On time. The price."
Cons: "All as expected."
Pros: "We boarded and left on time, there was room for my luggage in the overhead. This is a budget airline so I wasn't expecting any thrills and thats exactly what I got - a functional, almost comfortable experience."
Cons: "You can't help but stress slightly not knowing if you're going to find a spot in the overhead."
Pros: "Nothing. Was too uncomfortable."
Cons: "I couldn't fit my legs in the space between seats, so much so that I had pins and needles in my feet by the time we landed. The food is really expensive. Never flying with this airline again."
Pros: "clean aircraft"
Cons: "all good"
Pros: "The personnel was pretty nice and we arrived on time."
Cons: "I have never been on a plane that crowded, there is not an inch to breath..."
Pros: "The music in the background was a nice touch to the flight."
Cons: "Insufficient leg room my knees touched the person infronts chair and when they reclined my knees were under pressure from the recline. It wasn’t very pleasant."
Pros: "Flight was fine. I chose a good book."
Cons: "Nothing not to like"
Pros: "Short 2 hour flight"
Cons: "Much too small space. Felt like a sardine."
Cons: "Delayed over two hours both ways. Crew didn't make it down the aisle with the trolley for refreshments. Didn't have food vouchers and would not give me more than a a small glass of water even though we were stuck on a plane for over 5 hours."
Cons: "Took no responsibility for missed flight to NYC after flight from Barcelona was delayed. It took 3 hours in Gatwick airport to get rebooked on a flight the next day. Did not agree to pay for accommodation or food or transport for the 24 hour interval between flights. Terrible."
Pros: "Not much"
Cons: "Less than 20cm from edge of seat and back of seat in front. Late."
Pros: "The airline decided to change the plane so everyone could not fit. As a result, we have been changed to a new flight but a different airport. This is an incredibly poor airline and this type of service should not be allowed nor acceptable."
Cons: "CONVOLUTED BOARDING PROCESS"
Cons: "Very narrow seats, in fact the most narrow I've ever been on. Plane was delayed both ways. No real explanation as to why."
Cons: "First of all we were delayed an hour with no explanation or apology, the service was poor at best, and after all the trouble they managed to lose my bag as well . Two thumbs DOWN"
Pros: "Flight crew very knoledgeable. Flight attendants very nice dress and clean."
Cons: "No coment"
Pros: "cheap ticket"
Cons: "Delayed. Confusion over gates."
Pros: "Price and efficiency"
Cons: "Well it is a low cost airline, you get what you pay for"
Pros: "Seat not too cramped. We didn't get lost - as BA flight did recently!"
Cons: "Flight was delayed! Info re delay was limited."
Cons: "Late takeoff - late arrival"
Cons: "have to pay 55 euro’s for checkin .... crew very rude at the desk"
Pros: "I liked that I didn't feel squashed and this is about it."
Cons: "I disliked the fact that our flight was delayed and we weren't notified about it. I disliked that we got told there was a problem with the engine but they didn't allow us to either get off the plane or change plans we just sat there as they ran test after test. Asking us to sit down for them to see if the engine is working okay. They asked a member of the public who was sat by the wing to keep an ear out for any funny noises. We stayed on the runway for an hour and a half after it was already delayed. Once we set off in fear that the engine might fail again Ryanair didn't even off us a free glass of water to show appreciation for peoples tolerance. It honestly isn't worth the money you save."
Pros: "This flight issues were so plentiful they provided me with knowledge on how not to run an airline."
Cons: "5 X delays, Incompetent pilot, No organisation of ground crew 2.5hr late"
Pros: "Boarding was ahead of schedule, but we waited on the runway for a long time. Checking in via an app is great too."
Cons: "The seats are uncomfortable, the application of the baggage policy is inflexible & difficult, there are no places to put your things and having seating assigned randomly when you travel with someone is ridiculous. I love discount airlines, but being charged for things that would make me happier while not costing the airline a penny is too far. Ryanair gets your initial business with artificially low rates and then nickle-and-dimes you until you pay at least as much as you would by just going with an honest carrier that charges normal prices up front. I am tired of being messed about when there are equivalently priced carriers that aren't such shysters."
Pros: "Loved the speed and efficiency of everything; we arrived from Dublin to Gatwick 25 minutes early. Plenty of opportunity for inflight purchases for such a small flight which was great!"
Pros: "Boarded from gate beside the executive lounge."
Cons: "Ground staff made final boarding call too soon. Had to rush from the lounge only to find no passengers had left the terminal steps to walk to the plane to board."
Cons: "No flight announcement at Dublin airport so missed flight"
Cons: "Very long walk on landing"
Pros: "Staff is young and energetic! Beat crew on trip so fat and we've been on three other planes."
Cons: "Seats are eat too close if you are,tall. The landing was a,3,out of 10."
Cons: "Customer service"
Cons: "Slow, uncomfortable system of mass boarding."
Cons: "Flight was very late.(over 2 hours) Notices not posted timeously No meal tokens offered, or anything else to soften the irritation Boarding and offloading by stairs into the rain - cheapest possible options."
Cons: "Anxiety over the luggage."
Cons: "Sitting 10 rows from my wife"
Cons: "When I was check-in at the airport, the staff in the Basel airport, was so rude. Even though I've done online check in, unable to use online boarding pass. Only said, I have to printing the boarding pass, but I was traveling around country side, so there were no place to printing the ticket. When in the airport , the staff require either online or printing boarding pass, but as my online boarding pass is not working, I said I would like to get boarding pass and willing to pay for it. But she was almost shouting to me and her face looking vey annoyed for doing additional work. I was uncomfortable for her service. And she only said "NEXT TIME!, OK?", her tone was like scold to child. I don't expect either excellence service or big friendly smile, but I paid for ticket and printing, I didn't bagging anything. I really did't understand her attitude, I don't have any reason to heard her shouting voice in the airport after holidays. I was consider never use Ryanair next time, seriously."
Pros: "Wish the back of the seats in front of me had the pocket to hold things."
Cons: "Tap water offer would be appreciated. Too bad the checked bag price is so high that everyone brings what they can onboard which fills up all the overhead storage. Tickets that are bought together should be seated together if possible and not just randomly assigned."
Pros: "737 800 plane much more comfortableScramble at boarding."
Cons: "Load in numerical order by ordering passengers to line up in that order"
Pros: "On time"
Cons: "Hard seats"
Pros: "Was cheap"
Cons: "Was very late"
Cons: "The customer service agent was horribly rude. When asked her name, because she wasn't wearing a name tag, she said "Oh, you'd like my name? I'll be sure to write it down for you." I never ended up getting her name, but the way she treated me and my fiancé - as two customers that were very much over paying - was inappropriate and unprofessional. Never again will I fly RyanAir."
Pros: "Crew were polite."
Cons: "Flight was delayed 1 1/2 hours. There was no announcement that there was a delay or explanation.. The Priority boarding is very poorly organised . when we were finally let out onto the tarmac there was a mad scramble by the non priority customers to get to the plane although the one lady in charge did control things to a degree I might add that at Gatwick going to Belfast the Priority boarding was a joke. If you are going to make customers queue in the corridor please put a sign up outside to indicate the you dont't have to queue"
Cons: "We have never flown Ryan Air before and are not from Europe. We booked or flight one day prior to the flight and were shocked to show up at the airport and pay 90 euro to check in at the airport. This is simply a price gouge. I understand a small, nominal fee for this but not 90 euro! That is asinine. I will purposely avoid Ryan Air in the future as this leaves a bad taste in my mouth."
Cons: "I was told next time I have to be careful with my carry-on because I'd have to pay £50 otherwise. However, my carry-on is TSA approved, it has a lot of pockets so it may appear to be a bit bigger but I don't overstuff and I've had no issue getting my bag into the overhead bin. Granted, the officer was kind when she said it, but I also measured my bag and weighed it before my flight and I shouldn't feel there should be an issue with my bag. On my return flight I had souvenirs in my bag (meaning more in my SAME bag) and no one said a word about my carry-on."
Pros: "The price"
Cons: "It was uncomfortable It was late"
Cons: "In order to ride the plane, I have to walk outside. It is very cold."
Cons: "Cramped seats did not recline; all drinks, including water, had to be paid for; plane did not have a jet bridge and passengers had to walk up and down stairs to embark and disembark. This airline takes No Frills to an entirely new level."
Pros: "The price was fantastic! the best around :)"
Cons: "There was no notification from cabin crew to advise us to ensure we collect our luggage BEFORE we go through the glass doors at Gatwick. We were expecting to show our passport and collect our luggage from the carrousel but didn't realise until after we went through the glass doors and had to wait over 40 mins for it to be brought to us. What was so astonishing- we were told we weren't the only ones this happened to. It would be very useful if cabin crew made the passengers aware of this to avoid it happening time after time with others/flights"
Pros: "The price is the main reason to fly. It was on time and efficient. Would definitely ride this airline again."
Cons: "Restrictions on baggage made me have to rearrange. Nothing major, just a slight inconvenience."
Pros: "Timings, the plane was fine for the short journey we had."
Cons: "The boarding process and difficulty in hearing the crew member as he had a very strong Eastern European accent"
Pros: "Price - boarding was good, especially considering plane was full."
Cons: "Punctuality - about 40 mins late both ways - I kinda factor that in now!!"
Pros: "The price was right. ...at least until I figured out that my checked bag cost twice as much as my airfares ticket!"
Cons: "I think maybe I should have flown on Aer Lingus instead. Next time I will do more research. Absolutely nothing is free on Ryan. The only free thing is your carry on bag. Food, drinks, prearranged seat assignment, etc. all cost money."
Pros: "The flight was relatively on time and fairly smooth."
Cons: "I don't like the fact that you have to pay extra for EVERYTHING! For a boarding pass, for any luggage (other than a small carry-on), for a seat assignment and for a cup of tea on the plane, The flight is relatively inexpensive, but you end up paying a lot of money for the"
Pros: "Nice stuff everyting on time i like it"
Pros: "Ryan Air is the worst airline. They rip off unassuming people by exorbitant charges at the airport."
Cons: "The customer service is nonexistent and the companies policies ar designed to take advantage of customers."
Pros: ", bought a coffee & the male attendant told me how to use it . New filter lid"
Cons: "waiting to take off . Flight boarded early then we sat on plane . 12.50 flight & arrived just before 15.00."
Pros: "Cheap, quick, and safe flight."
Cons: "Because the tickets are so cheap, they try to get money out of you at every turn! They charged us $20 each to print our boarding passes at the airport (it wasn't enough to have them on our phones)! They make you pay to check a bag and you have to arrange it ahead of time (cannot ask to do it at the airport). They made a big fuss about the sizes of our bags and threatened to charge up to $55 per bag if they needed to check them at the gate! They have tiny compartments at the gate but our bags fit without any issues on the plane itself."
Pros: "boarding was on time and no delays on the tarmac"
Cons: "It was way to small, no room. Rough take off and landing"
Pros: "The flight was very late and then the gate information came up almost as the flight was boarding."
Cons: "Lack of boarding information"
Pros: "The price"
Cons: "They will hit you for more money every chance they get. Checked baggage. Not printing boarding pass prior to getting to the airport."
Pros: "The flight was on time and boarding was quick."
Cons: "No complimentary drinks. But I expected that so it was fine."
Cons: "Checked our party (two adults and three kids with backpacks) of 5's hand luggage, letting most other single travelers get onboard with hand luggage. What is the point, if you choose not to travel with checked bags and at the gate they still check hand luggage?"
Airlines flying from Basel to London have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
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