I was not given my boarding passes by MEA for my connection flights in Rome and then Munich because I did not have boarding passes, I was asked to go through customs in Rome to check in so I was delayed and missed my flight
MEA is a reputable and well managed airline. I have always a good experience when travelling with it
No speakers provided for inflight entertainment which was available but couldn’t hear volume with no speakers. Check in by arrogant crew One piece policy for checkin despite being underweight weight limit in 2 pieces not allowed and ridiculous. Attitude of some arrogant air hostesses not appreciated. Many were polite however.
They switched back and refurbished BA 787 instead of the nicer airbus 380 planes. Service is lacking and one of the worst lounges I have ever visited.
No USB to charge the mobile. The seats don’t recline.
At the airport they posted on the board at 12:55 boardind closed instead of boarding slone and we had to run our heart to the gate to find it was a mistake!! It was just starting to board
The plane is very clean. Food is acceptable given the short trip. Crew is very friendly .
I am Syrian and I travel over 6 times every year but MEA is proofing it deserves all the respect.
A321 is a small aircraft so I think the crew did there best from the point where I was sitting!
Wonderful new plane, very helpful and friendly crew, amazing flight entertainment system, and many other great things. Yet, the knefeh meal I had was so dry and poor to an extent that I was about to shoke with a tiny piece of it entering my airways. Apart from this everything was excellent. Thank you MEA & RHIA !
The boarding was efficient. The entertainment system was a bit unstable but Air France has a good selection of movies.
Food was really mediocre for premium economy in comparison to other airlines… the crew was nowhere to be found… 14 hour flight…
It was an OK flight with below mediocre service by their flight attendants
The plane was old Only 3 bathrooms available for economy The entertainment was old and the selection was poor
They lost my baggage and I still have not got it back. Disgrace
A disaster. Air France is a real joke. They overcharge us customers for absolutely nothing. Service was very poor, food was mediocre, entertainment non existent, etc. We paid thousands of dollars for our business class tickets and then we were told in Paris we could not access its lounge. Really Air France ? Congratulations on irritating your customers to the sky high level and ensuring we will do everything in our power to discourage others to travel with you.
The check in was horrible. I stood in line for 1 hour to check in with an Air France ticket. Then I was told I had to go to Delta counter onstead to check in instead. It made no sense.
Business class in the second leg - CDG-EVN was a disaster.
Everything went smoothly with Air France. There was a delay in departure which seemed to relate to the immigration services being short staffed.
The crew was great and handled our unexpected detour with proactive communication.
Didn't like the Boeing 787-9 Business Class. I had requested seats A & B for me and my husband, they changed to A & D, separated by the aisle. For the 12 hours duration of the flight we couldn't even see each other! Same for the return flight, a passenger was kind and switched seats, we ended up sitting in the middle 2 seats, still an issue to communicate with a barrier in the middle..
Was disappointed because we had paid extra to choose our seats 3 weeks before the trip and only 2 days before departure I get an email that our seats from beyrout to Istanbul were bumped from row 15 to 25 without any good explanation. Someone else took our seats . What’s the point of paying extra to reserve our seats if they are going to do that. That was not right or ethical.
The only hiccup was a change of plane and the resulting delayed departure, otherwise everything was more than OK.
great. I could have used a bottle of water or two instead of having to ask everytime. great service. very comfortable
for the second time disappointed with TK, they like JAT = joke about time
No customer service. Non educated staff members with no will to support or service the passenger.
Everything needs improvement. Old plane, bad interior, business class seats don't function easily / properly, food is awful, chicken / fish were tough & hard, couldn't eat. Avoid Turkish Airlines.
Request for “strict vegan” as in the airlines meal selection was not strictly adhered to. My two travelling partners with their Asian vegetarian meals said that their meals were not Asian.
It was a terrible airline. The air hostess and the people in the flight, just very rude.
Overall very comfortable experience. Friendly and helpful staff, the bathrooms were maintained very clean on the long flight. I had requested vegan food which was offered, but honestly was not the best tasting food. Most of the food was cold foods lacking flavor and variety. Appreciate that your airline is trying to accommodate diet needs.
Check in, was fine, boarding was good, we left on time, punctual flight, aircraft condition was also good, Boeing 737-600 , all went well, I did not expect more or any better
Flight changed and cancelled several times over the months in advance that I booked it. However, actual flight went well, no delays, spacious seats. Had some landing issues but otherwise, fine. Also loved that they don’t check weight of luggage!
Seats are disaster, not comfortable at all. With my height 183 cm there were no space for my legs... The airplane was Turkish airlines and no entertainment on board.
Bad. Cancelled and delayed flight. Payed 25£ for seat but got just normal one. No one refunded the money.
The flight was never confirmed, I was not sent a ticket, and my account was charged for this flight. I’m trying to get my money back for a flight that was not booked or confirmed. Terrible experience
Not because when i try to do check in there is only in turkish language i can not select other language
Don't fly Pegasus, terrible service at the airport and boarding was really bad. Both flights I took with them were significantly late. This flight had us all changing the gate at the last moment and it was chaos.withour explanation or apology. The planes have seats that don't recline and seats are really hard. The crew on board was good both flights, but that is the only positive thing I can say about this airline. It's not worth it and I won't be flying them again.
The airport staff were some of the worst I've ever flown, and I fly at least 50x every year. From the staff at the gate, to the check in staff, to the ticketing sales staff. My experience in Instanbul was so bad Ill.never fly Pegasus again. They were incredibly rude, dismissive and not helpful whatsoever. This is the worst of the worst if you want to fly a budget airline I'd go elsewhere. The airplane seats are really uncomfortable and don't recline at all, you get charged for every single thing so in the end you will pay more flying with them. The crew on the plane were the only kind people we encountered with Pegasus.
Pegasus Airlines which is the most efficient and cost worth low cost airline all over the Europe
Flight from London was delayed and we had to hurry up to catch the connecting flight to Riyadh
The plane left Istanbul 1 hour late and the AC was not really working great it was so hot inside and no air. This was my worst flight in a long time since I had a flight with Ryanair.
Cheap and cheerful. It’s a super cheap, no frills flight. Very professional and as it’s an A320 relatively spacious. Seats do not recline. Happy with the service. You get what you pay for. Can’t complain
I had 4 flights for less than a week and there were no delays and issues. Thanks to the crews and for perfectly organised service.
Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.