Cons: "Passengers were not always putting masks on and for unnecessary reasons"
Cons: "Every thing was great"
Cons: "Shorten luggage wait time to arrive on the belt."
Pros: "Crew is good, attentive, embodies the middle eastern hospitality culture."
Cons: "Connecting through Dubai was terrible, 1 hour delay before flight take-off was awful, food was less quality than previous flights, flight attendants congregated in front of my seat by the galley, parked all sorts of things there, could not sit comfortable the entire flight."
Cons: "food was average"
Pros: "Almost everything"
Cons: "The food choice"
Pros: "Entertainment. Free 2 Hours wifi acccess"
Cons: "Was late to depart. Having to take the bus to the airport terminal."
Pros: "My first flight with Emirates. Excellent all round"
Pros: "Smooth flight, courteous staff"
Pros: "The service, food and flight entertainment was great."
Pros: "Everything. Nothing negative."
Pros: "Good vegetarian selection of good. Huge choice of entertainment. Friendly and polite crew."
Cons: "Nothing to report"
Pros: "The cabin’s atmosphere was great, food was on time i think and food and drinks were overflowing and tasted great."
Cons: "My LCD screen had a problem as i noticed that it was just mine that was having this blurring part like every 5 minutes so it was disrupting my concentration on the movie."
Pros: "A footrest would make the flight perfect."
Cons: "No footrest. Legs got tired. Felt like lifting them up."
Pros: "The relaxed environment and the crew are amazing"
Cons: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"
Cons: "40 minute bus ride after landing. Why are they landing airplanes so far away from the terminal? They own the whole terminal!"
Cons: "Food did not meet the usually high standard associated with Emirates . The menu was bland and the main course was served cold."
Cons: "didn't like anything about it"
Pros: "Emirates is a great airline with friendly staff and an amazing fleet of aircraft"
Cons: "I had updated for my flight from Jeddah to Dubai, but found that business class passengers were not given priority boarding and had to wait for all other passengers to board. The plane also took off late."
Cons: "We reached very fast"
Pros: "The staff is always exceptional. Providing service for my every need."
Pros: "Crew is very friendly, food is good, seating is proper, entertainment and ease of access are well provided."
Cons: "The seat was not going back. Food and tea didn't come on time."
Pros: "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
Cons: "Taipei airport was not great and confusing."
Cons: "The fact that I didn't fly due to ill health and got no refund"
Pros: "A380 economy cabin, excellent legroom for a 6"2 bloke like me. Seat was wide enough too. Really good food and a cracking entertainment system. Happily fly them again."
Pros: "Typical standard up to expectations Emirates flight overall."
Cons: "Delay at taxi while arrival. 20min waiting time at DXB for the arrival taxi."
Pros: "Entertainment system is very good. Crew was marvelous"
Pros: "The excellent service and the very attentive cabin crews."
Pros: "I like the flight route"
Cons: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
Pros: "It was an enjoyable flight"
Cons: "Crew woke us up to ask us if we wanted food. I've only ever been woken up before for safety reasons (seat belts, etc) We were not impressed with the arrival in Dubai. We came in a large plane and had to deplane very far from the terminal onto buses, down a long set of stairs. They did not send enough buses so we waited on the hot outside stairs for about 15 minutes. It took us a full 45+ minutes from landing to get to the actual terminal. We were grateful we had a long layover or we would not have made our connecting flight!"
Cons: "1- Crew seemed less professional than European countries destinations ( An Egyptian crew gave me wrong direction about my seat at the entrance of the plane ) 2- Wifi service was not working, though they said the plane is equipped with WIFI ( i checked with the cabin crew, she said maybe the area..however throughout all the travel flight, there was no WIFI )"
Cons: "Changing the flight schedule without any concideration!"
Pros: "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
Cons: "not upto the mark."
Pros: "Just about everything"
Cons: "Not much"
Cons: "How one of your crew member expressed herself to another crew member regarding the passenger next to me. just because he asked her what type of vegetable were in the eggs. Your crew member was very inconsiderate. All she had to do was answer the question and not make any other comment to her co-worker (Joyanne) about how she wish they (meaning ) passengers would read the menu. I was very disappointed about her comment. Even worst, to see how inconsiderate she was and how she did not even considered if this gentleman could read, or did not have his eyewear. I believe her comment was unnecessary and inappropriate at the time. I could not quite get her name, but she does not need to deal with the public."
Pros: "Wifi was working ok"
Cons: "They ran out of the dish I wanted to order. We stayed for 45 min in air prior to landing although the captain advised were 30min ahead of time, we ended up landing 15 minutes later than the expected arrival time"
Pros: "Excellent food, good timing of food, drinks, etc. helpful flight attendants who were efficient and not overbearing."
Cons: "The plane was very cold when we got on, and it was difficult to get a blanket. It was also very cold when landing when we were required to give our blankets back!"
Pros: "Every thing , service , taking off and landing ."
Cons: "Nothing , every thing was perfect"
Pros: "The movies on board"
Cons: "On the way from Dubai to Beirut we stayed in the plane 45 m after the boarding time and on the way back around 20 m"
Pros: "The flight entertainment system and crew were top-notch."
Cons: "The off-loading from the plane after landing in Dubai was as terrible as I have experienced. It took forever to get off the train to the busses, the staff on the ground seemed very confused about who should go to which bus (much to the visible frustration of flight attendants), and once we boarded the bus, it was a half-hour trip to the airport terminal. Half an hour. Standing up, to get from the plane to the airport. We landed an A380 at the Emirates flagship airport on-time for a normally scheduled flight, and it seemed to take everyone by surprise."
Pros: "It was a nice flight"
Pros: "Emirates is truly like no other airline, they cater to your every need and genuinely care about servicing you and your satisfaction. The crew is exceptionally friendly and pleasant. They do not charge you for every single thing like other airlines do. The food is restaurant qualify food and very filling. The in-flight entertainment channels are numerous and will not leave you wondering what to watch. I wish there were more legroom, but overall, an excellent airline that I would definitely fly again."
Cons: "Everything was good"
Pros: "The flight was amazing. The crew was nice and professional. They constantly checked up on us, as well. The food was good for food during a flight and there was nothing lacking in the entertainment department either. There is really not much Emerates could do to make the flight more pleasant."
Cons: "The check in experience is the worst I have ever had. One bag was a little heavy so I had to pay the fee which I was happy to do. But, they took me out of line and up to the office, I then had to wait 30 minutes to be helped only to then learn that the credit card machine was not working. So, I had to get cash from an ATM, which charged a fee, and there was no change available so I ended up paying more than the fee actually was. Then, I had to go back through security and stand in line again just to get my boarding pass. I was at the airport 3 hours early and this disorganized system almost caused me to miss my flight. It was just unprofessional all around."
Pros: "This my first experience with the Emirates flights, heard so many good things about them prior to my flight, but never imagined it would exceed the description I heard. Good job Emirates, keep up the good work. The service was great. The seats were comfy and spacious. There was a variety of food."
Cons: "Since the WI-FI service is provided to the passengers portable devices, why is added to the entertainment service. It helps to reduce the number of devices used the passengers."
Wonderful new plane, very helpful and friendly crew, amazing flight entertainment system, and many other great things. Yet, the knefeh meal I had was so dry and poor to an extent that I was about to shoke with a tiny piece of it entering my airways. Apart from this everything was excellent. Thank you MEA & RHIA !
Pros: "the libanese in general they are respectful educated prepared i do love to fly with the meddle east airlines cause its comfort and understanding"
Cons: "nothing to suggest cause its perfect"
Pros: "Every thing great thank you"
Pros: "Overall was perfect"
Cons: "All was excellent, seated can be back forward instead sliding and last not least phone charge its a minimum to have"
Pros: "I slept 2.5 hrs and that good"
Pros: "The crew was very polite"
Cons: "If they had announced the boarding earlier"
Pros: "Flight overbooked, no online check in and your seat is randomly assigned. Flights with crying kids, no ear plugs available."
Pros: "The stuff was very friendly."
Pros: "Good service"
Cons: "Seats are a bit uncomfortable"
Pros: "The crew were very good. The flight was comfortable. The food was good."
Cons: "Boarded 30 min late and only one crew member to check in the entire plane, long delays. The flotation device was dangling from the seat in front of me. Why they have to run commercials for 15 minutes when you sit down when you've already paid to fly?"
Pros: "Food on short flight."
Cons: "Can't think of any"
Pros: "Everything was ok"
Cons: "No fresh bread"
Pros: "The over crowded airport and and bad management gave bribery to pass the crowed a chance"
Cons: "Needs management ful review and big changes"
Pros: "Service by M.E.A was excellent. Flight attendants were awesome. the fight was smooth and pleasant. Good job by the captain."
Pros: "the flight was very good and the food was delicious and i enjoy the flight very much thank you"
Pros: "Crew very attentive to passenger needs"
Pros: "Time and duration of flight"
Cons: "Price of ticket"
Cons: "some flight attendants weren't professional. They argued with each other in front of us"
Cons: "Compared to most other airlines, generally poor"
Pros: "Flight time"
Cons: "Flight got delayed"
Pros: "Everything was perfect"
Pros: "The crew were great"
Cons: "I am a disabled passenger. Lack of care from check in desk. Requested seating not given despite fact was first to check in allocated seating in last row meaning had to walk full length of plane with my crutches when there were seats available closer to the door."
Pros: "There were only few passengers in business class so it was a calm flight."
Cons: "Crew very distant and unfriendly. i was not received by any crew member but ordered to sit. A passenger dropped her suitcase on my legs when entering the plain. Chair out of order: back doesn’t lie down. TV didn’t work no films or programs loaded Coffee was extremely cold."
Pros: "Food and service"
Cons: "Late on boarding time"
Cons: "Long lay over before Beirut flight"
Pros: "I made it to my destination and back safely and affordably"
Cons: "Passengers were so raucous...letting their kids run around, scream, throw things...flight attendants did nothing and of course their negligent parents ignored them. As we exited the cabin I was appalled by the amount of trash. Totally gross."
Cons: "My reservation was cancelled and I had to buy another ticket at the airport for double the price."
Cons: "the flight has been delayed for more than 4 hours and we didn't been informed while check in knowing that after I received the boarding I discovered the delay and I should stay at the airport for all this time with two kids without any entertainment or other and even there were no excuse or reward. Its really a very bad experience."
Pros: "The crew was very nice"
Cons: "Regarding food, we had 2 options which one of them is not available at all. It was either chicken or fish and there's no chicken and I don't eat fish. Is that normal! I paid for this!!"
Cons: "Some of the MEA checking in staff are rude and unprofessional. Some of the MEA Stewardesses are also very rude. Lebanon is known for its superb services in its hotels and restaurants, however, this is not reflected on its airlines services which is below average. Here are some of what the MEA need to do: 1. Allow ticketed travelers to evaluate MEA’s staff performance during their checking in process and on-board services, 2. Facilitate fast track lane at passport control rather than making business travelers wait sometimes 50 minutes to leave or come through passport control 3. Work with passport control management to improve the communication skill of passport control staff who mostly behave as if they are doing the travelers a favor for processing their passport immigration services. If tourism is important to Lebanon the above points need to be addressed. Hope these notes will help."
Cons: "We had a 20 minutes delay in Beirut airport .. The launch menu was to choose between chicken and fish , we chose chicken but were surprised that no more chicken is available .. because we were sitting nearly on the last seats .. so they were out of chicken , being allergic to sea food we missed our launch.."
Pros: "All went smooth. Check-in staff was courteous and focused. Often they are chatting and not paying attention to the passenger. Boarding went smoothly. Cabin crew was attentive to requests and pleasant. Captain gave all flight information clearly - no mumbling. The entertainment system worked well. They shut it off too early though, compared to other airlines."
Cons: "The food. MEA had higher meal standards."
Pros: "Timing and departure earlier as boarding was completed."
Cons: "At the boarding, Cabin Crew Supervisor made a comment while i was looking on the aircraft tag. No need, I'm not a kid and it's my right to look at it."
Cons: "from dubai to beirut.. there was an overbooking and i had to wait for them to find me a seat. this is unaceeptabke for someone who is a silver member with skyteam"
Pros: "To keep it short: -Relatively new aircraft - on time arrival - serves (what looks like) a decent meal included on this short segment"
Cons: "- entertainment system takes forever to start with a lot of commercials - no charging options - disorganized boarding - crew was fine but not great"
Pros: "I mostly liked the organization and neatness of the plane and the staff. Their boarding and depature were well done. The flight attendants staff were very professional and helpful. I saw the staff were rushing to aid one distressed passanger. The MEA safety demonstration video were beyond excellent. The video were well done and in a very entertaining way, great job."
Cons: "Their entertainment system was below average. No head phones were given to the passangers when there were an excellent selection of movies. Their check in counter service was very poorl. No clear signs were available to passangers to indicate where to go and chech in. Their check in personnel were busy checking their text messages more than being helpfull and courtious to their passangers."
Cons: "As a Delta Diamond flyer was really disappointed to be seated at the very back of the plane - last row"
Cons: "Entertainment on my seat was not working"
Cons: "I didn't like to travel on ME A aeroplane instead of Royal jordanian flights, accordingly I was not be able to get my boarding to Dubai directly."
As an one world member they should treat every airline on same way. No transit visa of DXB but if u traveling from Emirates Airline you will get a transit visa.
To know the rules of the Covid test better
Unnecessary multiple check out points. We were exhausted
The screens behind the seats were wonderful entertainment for a 15 hour flight. I was even able to put together a quick playlist to sleep to that helped drown out a crying baby.
Pros: "Very bad stuff"
Cons: "Better stuff helpful"
Pros: "Good food"
Pros: "The check in and the crew"
Cons: "Being in schedule"
Pros: "Crew was great. Seat was comfortable."
Cons: "Drinks and food"
Cons: "Absolutely the worst flight and airport I have ever experienced. I will never travel royal Jordanian ever again!"
Pros: "My neighbor"
Cons: "My chair"
Pros: "The aircraft was comfortable and clean."
Cons: "The soap dispenser in the bathroom was broken."
Pros: "The crew and the aircraft"
Cons: "More food and more toilets for the economy class"
Pros: "The seat was great!"
Cons: "Boarding was vary slow and not on time. We lost one bag."
Pros: "The boarding process was smooth and we were updated accordingly."
Cons: "Nothing that I can think of."
Cons: "They need to revamp business. It’s disgusting and is no longer worth the money."
Cons: "RJ will fail any legitimate expectation. Business is supposed to board and receive luggage according to priority. RJ is sure to disappoint u. It is a low cost carrier that pretends to be otherwise"
Cons: "Seats Crew"
Pros: "Service and food"
Cons: "Old plane"
Pros: "Horrible airport security measures- missed flight Kayak failed to assist. Airlines and airports horrible in assistance"
Cons: "Always smelling cigarettes smoke onboard"
Cons: "Entertainment unit had only movies from early 2000 Staff are not friendly at all and the food was a joke for a national airline."
Pros: "Should be there are arrangement for bording we found all the travelers bording on the same time and those people more than on bags and over size can not fit on the cabaint, then the people on front seat can not find space for small hand bag, flight attendant dissapaer all time of travel , children walking inspire of the alarm of seatbeat light ON, toilet are very dirty no body clean it"
Cons: "Like from air lines to check the size and number of bags for the passengers boarding to allow the other to put their bags on the cabaint , and give more instructions for fligth attendees"
Cons: "Worst food on long flights.. terrible quality and insufficient"
Cons: "the food is very poor. it's time to to change it."
Cons: "The airline canceled my return flight without notice because I did not board an earlier connecting flight."
Cons: "Complex boarding Delay Did not inform us about a stop in canada even we book non stop flight and we surprise in last minuts on boarding that we have to get transit visa or we will not board"
Pros: "It’s a 25 minute flight. It’s all good. :)"
Pros: "The staff were nice and friendly and the plane was clean."
Cons: "There were weird issues. Although the plane was fairly new all three toilet seat lids would not stay upright meaning you had to hold them, which was creepy! There were no paper towels in the bathroom--only tissues. The food was poor and portions small even by airline standards. About 25 of us waited one hour for our bags to arrive."
Pros: "ماشي حالها كرحلة قصيرة"
Cons: "لا يوجد تسوق حر على متن هذه الطائرة الطائرة غير نظيفة تأخرت الطائرة نصف ساعة عن موعد الإقلاع"
Pros: "ماشي حالها كرحلة قصيرة"
Cons: "لا يوجد تسوق حر على متن هذه الطائرة الطائرة غير نظيفة تأخرت الطائرة نصف ساعة عن موعد الإقلاع"
Pros: "ماشي حالها على رحلة قصيرة"
Cons: "المقاعد قريبة على بعض الطائرة غير نظيفة لا يوجد تسوق حر على متن هذه الرحلة وتأخرت الطائرة نصف ساعة للاقلاع"
Pros: "Overall service was smooth and simple."
Cons: "I couldn't turn off the personal TV, which made it hard to sleep."
Cons: "Everything. Will not use Royal Jordanian again."
Cons: "The food is poor. It's time to make an upgrade. I think that you have to serve the main dinner at as a second mail."
Cons: "Flight very late 4h it's to much"
Cons: "They lost my bag. Apparently it was never loaded on the plane in New York."
Pros: "The flight attendants were very helpful and professional. They assisted with boarding, serving meals and drinks in an efficient and courteous manner. Also, the entertainment system was excellent! New academy award winning movies and a great assortment of other movies available."
Pros: "Everything was ok, just I dont see my miles in my account and just of that I chose to fly with this airline."
Pros: "Very pleasant crew. Nice to have a meal on a short flight."
Pros: "Crew attitude, accurate time schedule"
Cons: "Food, although a short flight (1:50 h:m) snack was served, a dry very cold sandwich, a piece of chocolate cake and red mix juice !! I am diabetic and cannot drink a juice full of sugar, a chocolate cake. There was a screen in front of me, it was locked so I cannot choose anything, the played a "Bloopers" program, I couldn't even turn it off."
Pros: "Crew members were very nice to an old lady and i saw how well they took care of her"
Cons: "The agency to which kyak has directed me to purchase the tickets. They have lots of restrictions that could have turned my trip bad. I was very septic when i read their conditions for flight changes and process of registering credit catds. I don't recommend that kayak maintains this agent . Actually i have never purchased a ticket throgh them. That was the fist and last time"
Pros: "Great check in service, inflight and swift luggage claim in Amman."
Cons: "Not very considerate ground crew/handling staff. Appears they got a kick out of teasing the dog while in it's inclosure, both in Beirut and Amman."
Pros: "Space , Crew , Comfort and overall performance is at expected levels and sometimes more"
Cons: "Entertainment isnt updated enough , screens arent really up to date and not with clear pictures , system need to be replaced as it is so old and keeps hanging , and food isnt really good"
Pros: "Food was great. Service excellent. Plane was not full so there was plenty of space. We are not bothered by lack of alcohol during the day. Took off and landed pretty much on time."
Cons: "Entertainment system basically didn't work. The volume, even on maximum was impossible to hear. The selection of movies was also very limited."
What could have been better is the internet connection, because it didn't work.
The crew was attentive and kind. The business class cabin wasn’t very full during the flight so the service was catered to your specific needs.
Cons: "Very good service"
Pros: "The capin crew,, the chairs was comfortable,,"
Pros: "I arrived at my destination"
Cons: "The flight was an hour late."
Pros: "Survive is good"
Cons: "Delay of 2 hours in the initial flight from jfk to islamabad"
Pros: "Entertainment available as soon as you were seated and until you got up to leave. You did not have to wait to get to 10,000 feet and it did not stop prior to landing. Choice of meals on the flight was great. Seats were comfortable."
Cons: "I’m already received seats by online then I surprise that one seat was changed"
Pros: "Friendliness of the crew"
Cons: "Delays and long security lines."
Cons: "My son already mentioned that we are vegetarian people when he booked the ticket. Still during our flight the crew said we don't have veg food, only option is non-veg. When I clearly denied to have a non-veg food and some other people also explained them that most of Indian people food habit and culture, finally the staff ready for give the Veg food to me and my wife. We got the food but it took lots of time and cold, no test as well. Is it really good behaviour to customer?? We are senior citizen, we need water for our medicine, I have to asked 3 times then they give me only one time.. Such a annoying and awful experience during this journey. I won't recommend Kuwait airways to my family and friends. Thank you.."
Cons: "Food was very poor"
Pros: "Vey comfortable seats, great entertainment system, great in flight crew."
Pros: "That they finally have new planes"
Cons: "They are always LATE!!!!!!!!!!! The crew is rude as hell and the food is disgusting, how can you serve a cold hard sandwich like a rock to your customers! Don’t just upgrade your flights and leave your service downgraded."
Pros: "Flight was on time"
Cons: "Cabin crew did not check for seat belt or seats in upright position, they asked us to stow the tv while two seats away the tv had not been stowed throughout the flight Several times we put on the help light the response was not prompt specially we needed help for our enfant"
Pros: "Price and flight experience"
Cons: "Not much to dislike"
Pros: "Good flat and comfortable bes and good food"
Cons: "No proper boarding procedure was followed... exchange of words between passengers and ground staff related to this.. too many passengers requesting for wheel chairs just to get priority boarding... most of them were healthy and some running while de planeing in kuwait.. Inflight crew even in business class seemed very robotic as if following instructions from someone. they dont have proper training or experience to make passengers feel at home compared to other airlines."
Pros: "The crew were really great people"
Cons: "There was no entertainment even though it was a lengthy flight"
Cons: "We waited over an hour and a half in the airplane before take off and no one would give us any information as to why."
Pros: "Worst landing crew"
Pros: "Good service and plenty of room. The flight was good."
Cons: "It took over 45 minutes to get a boarding pass. The ticketing system and process was terrible."
Pros: "Wide leg room, big screen"
Pros: "Service , facility and competitive flight rates."
Cons: "Nothing to say negative."
Cons: "The fact that they're still flying ancient 777 airplanes with no inflight entertainment. Pathetic experience. Zero value for money."
Pros: "The flight got delayed by one day so I requested the manager to adjust me for another flight so that I could reach my destination on time and he did. Thank You"
Cons: "When the flight got delayed I received the message just few hours before my flight."
Cons: "The was a man on medication, a seat in front of me. He was upset. The lady crew member was aware that he was on medication. She harassed the passenger and was extremely rude to him and he was clearly anxious to fly I ordered special meal, vegetarian. I had to exchange seats with a co passenger and informed the crew. They forgot about it. Twice they gave me food saying it was vegetarian, but it turned out to be chicken. I ended up hungry. The entertainment system did not work for the entire duration of the flight No apology, nothing! Will never travel Kuwait airways again"
Cons: "The crew behave not good they treated very poor please improve the food and treating people"
Pros: "Nothing because that old flight nothing is good"
Cons: "In this flight also the crew treating better but no entertainment and food also . They serve too late and everyone feel hungry.them not providing blankets proper please improve service Thanks"
Cons: "Everything. Poor maintenance kept plane, old inventory, inoperable equipment on board, rude attendant. Not worth saving money when you can't watch tv to cut time on international flight...book EMIRATES, that's why they are #1..."
Pros: "nothing to like.nothing to like. Kayak should delist Kuwait airlines."
Cons: "The staff was terrible and didn't care about my parents, their multiple request of food, sandwiches or drinks were neglected. I will not fly Kuwait and will recommend all of my friends, relatives, coworker and whoever i know to avoid Kuwait Airways."
Cons: "Seat is broken very hard to travel almost 12 hours on broken seat it cant move back and they serve bad food no hard drinks over all bad experience it's first and last time I am travelling In Kuwait airways"
Cons: "5.5 hour delay. Horrible in flight entertainment, screen smaller than my cell phone, not on-demand but running in a loop. Muffin for snack!"
Pros: "Crew is good"
Cons: "They dont maintain time, no proper handeling in case of delay, language limitations for crew, old flight with age old entertainment i.e. carry your own gadgets for entertainment"
Pros: "TVs were working"
Cons: "Food was average. Had a 20 min bus ride to get to flight location. The airport had very small waiting areas which were overcrowded and inconvenient."
Pros: "Prompt in wheelchair service at all airports was hopefully due to good crew."
Cons: "The stopover in Shannon, Ireland could and should have been pre-inform"
Cons: "Bad service, baggage delay"
Cons: "Flight entertainment system was not working."
Pros: "Poncuality, arrival time was really ponctual, thank you"
Cons: "I think the entertainment library should be larger and more updated, head phones did not work"
Pros: "People were boarded on time. Even though the flight took of a little late we reached well on time. The food was served punctually .. It was tasty"
Cons: "The TV screens were too small so it was not possible to watch anything properly In general crew was not polite to people who could not speak or understand English easily though there were individual exceptions. The airplane was old and so the seat was very uncomfortable."
Cons: "The entertainment system was not working, seats were not reclining. The staff at the counter gave different seats to a family of 3 in spite of asking them to do it."
Pros: "It's a short flight so not a lot of time to dislike much!"
Cons: "I should have checked seat-guru first to find out that the seats I selected were non-reclining ... an A320 is so short that I never expected row 13 to be right in front of the wing exit rows."
Pros: "The crew was very helpful to take my baby push chair on board, offered all the support for my new born showed compassion, care and high level or responsiveness"
Cons: "The flight duration"
Pros: "The plane was very nice, new and comfortable. The meal was very good for plane food. The entertainment was great and the crew was very friendly."
Cons: "Our connection was delayed by 12 hours! We would miss our reserved train ride if we had to wait for the delayed connection. Luckily, Kuwait Airways worked it out to get us on another flight with a different airline. We were happy with this customer service, but very irritated that a flight would be delayed for so long."
Pros: "Everything was good. Food could have been better."
Pros: "I live in Kuwait, and we usually avoid Kuwait Air if we can, but they seem to be trying to be more competitive with the other Gulf Airlines. This was a new plane with good A/V and decent food. Would definitely fly again for a short haul flight. Longer flights need a better "drink" selection, so I'll still pick another airline for anything over two-three hours."
Cons: "Horrible service and horrible food"
Pros: "NOTHING AT ALL! Actually juices were drinkable! And that's it."
Cons: "Everything was horrible, seats were way too old and gave away fault weird smell of them. Entertainment system didn't work for the whole flight not just me. Food was terrible! It looked stale, I stayed hungry entire flight. Only drank juices and water. Also there was no alcohol in flight. Or the airport it self! Which was not mentioned in the ticked before purchasing. I've been to many other flight such as quatar which has alcohol banned in their country but they serve to international customers and have bars and duty free in Doha. Seats once reclined back would not come to original position. They got stuck! Overall I will never fly Kuwait again! Horrible experience! I would give a. (-) rating if it was available."
Pros: "Amazing crew,spacious seating and great service."
Pros: "Good food and efficient service"
Cons: "Noisy plane made the entertainment system less audible"
Cons: "Charged me 330$ for 1 baggage I don’t know for what and supervisor very rude."
Pros: "Nice crew"
Cons: "The waiting time in the cold area just in front of the door of the plane."
Pros: "Crew was great!"
Cons: "Seat comfort was awful. No seat pocket to put even a small bottle of water or a few personal items."
Pros: "Staff broke my kids stroller"
Cons: "No blankets on the flight no headphones no bassiinets for little babies"
Cons: "Need more spacing between seats"
Pros: "better and more food"
Cons: "emirates saves up on food and snacks, etihad is much better in that sense"
Cons: "The food ahould be better"
Pros: "I did not realize the flight was a Fly Dubai plane until I got to the airport. I intentionally bought Emirates Airline ticket so that I did not have to go Fly Dubai. Fly Dubai just plain sucks."
Cons: "Make it clear this is a Fly Dubai flight and not Emirates. I feel deceived and cheated."
Pros: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
Cons: "Nothing really."
Pros: "Helpfulness of checkin staff, as I was running late due to a traffic accident."
Pros: "was good"
Cons: "the person for checking and giving the boarding passes logged me with my passport while i was supposed to be checked in with my Emirates ID, and that caused a conflict in kuwait airport"
Pros: "Seats with extra leg room were good"
Cons: "You van only buy food and drinks when the crew do their service rounds of which there were 2 on a flight of nearly 6 hours. 2 toilets for over 200 customers meant long queues in the narrow corridor. Staff were very rude when I asked if I could order a drink. You can pay for entertainment which is fine but you need to have wired earphones with you."
Pros: "Staff was great. Smooth flight"
Cons: "Did not want to check my luggage and was 2 pounds over. Now my brand new bag has a 6 inch slash in it."
Pros: "Perfect crew"
Cons: "Flight not in time and as its operated by fly dubai we are only allowed for one water otherwise you should pay"
Pros: "I tried to rebook the flight but it did not go through . I’ve booked a new ticket insted so kindly advice the process of refund."
Pros: "Flydubai does a great job overall. Food pre-ordered was decent--they've improved things."
Cons: "The little kid behind me who kept kicking the seat back."
Pros: "I had to stay forceibali at Dubai overnight they did not give my boarding pass earlier."
Cons: "Also flight attendant did not serve water or snack in time we had to call attendant many times."
Pros: "I liked the seats which were good"
Cons: "The thing which was not good was food, no pillows and flight was not on time."
Cons: "Still stranded in airport!!! Weather condition is fair and all other flights left and only Fly Dubai delays without explanation"
Cons: "The flight delayed for 1:40 minuets. The staff changed my seat wich I choosed when I booked."
Pros: "Nothing to mention here."
Cons: "I booked my flight with Emirates and their flights were good, food and crew was awesome. But I got surprised when flying back from Delhi, ground staff told me to board with Fly Dubai instead of Emirates. Why I wasn't got notified while booking the flight that there will be multiple airlines flight?"
Pros: "The time when we reach Baku good time to check in hotel"
Cons: "4 am is too early you should be in airport at 2 so have to leave home 1.30 so no chance to sleep before"
Cons: "I didn't expect everything to need paying for, even water, considering we spent 6 and half hours in the air with FlyDubai, I had the wrong currency and a non credit card, so even though I was desperate for water I was not aloud one as I couldn't pay for it, the crew just said "sorry", so I went a few hours really uncomfortable"
Pros: "It was a short quick flight."
Cons: "It took a long time to check in and they lost my son's luggage."
Cons: "12 hours waiting in the airport without any reason! At the end they told us that they had no crew ready!!! During this waiting period they issued coupons for 1 toast bread with cheese and 1 soft drink !! To redeem the coupon was very humiliating !!! They did even appologize !! On the plane the crew was very rude, after all this wait an old lady wanted to change her seat for more leg room, they forbid her and asked her to pay for it , when she got upset they threatened her to drop her off the flight in a very rude way.... i will never go with flydubai again."
Cons: "The crew was incredibly rude. One flight attendant yelled at me to take my seat even after i told him the seat was wet. He insisted the plane didn't come from anywhere so it could not be wet. I showed him how it was so wet that it soaked my pants and told him it smelled like beer. He seemed annoyed i was bothering him and said he would replace the seat cushion. It took ten minutes before he replaced the cushion. When he did he threw it over the seatbelt preventing me from bucking up. I told him the arm rest and side of the plane were sticky from whatever had spilled. He ignored me and walked away. Another attendant came by and told me to buckle up before landing. I explained the situation that I did not have access to the belt to her for the second time and she rudely told me to move my seat. When I requested a new seat before the flight the first attendant told me no that was the seat I had paid for. Ignoring the fact that I had also paid for a dry seat. Now when the flight is landing my safety suddenly became a priority. Its safer to say I will not be recommending this airline."
Pros: "It was on time, which is always a good thing!"
Cons: "The check in agent was not very helpful. He said, "Would you like window or aisle?" I said, "Window please". He says, "there are no windows. I can give you an aisle." I said, "but you asked me if I wanted a window." He said, "you are too late" (as though it's my fault... but I was one of the earlier ones at check-in and was not able to check-in online!). He continues, "I can give you an aisle in row 23". I say, "okay". Then after I leave the check-in counter and look at my boarding pass it says I have seat 11B. Neither window or aisle! In addition, I flew this flight as part of an Emirates ticket and it was not cheap, and yet the FlyDubai segment did not include a meal."
Pros: "No entertainment or beverages served."
Pros: "As always, arriving home after two weeks away on an international trip is thrilling. The trip is SO LONG."
Pros: "All the notifications"
Cons: "Your notifications"
Pros: "Seats are comfortable."
Cons: "My in-seat entertainment did not work."
Pros: "The seats are very bad. There was a problem between the navigator and the passenger because of the seats"
Pros: "FlyDubai knows customer service. I would have given 15 stars out of 10 if it let me. I flew economy but was treated like first class. I will only book with FlyDubai for all trips. See you guys next month when I return to Dubai."
Pros: "40 me on the flight knowing that that my connecting flight was cancelled stayed in Dubai for a day and a half without anyone helping me because I did not fly with Emirates to Alexandria horrible service customer service no one held I would never fly with this company ever again. Martha milagros Rivera"
Pros: "offers transit areas"
Cons: "not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention."
Pros: "Not much actually, apart from being able to get home."
Cons: "Charter behaviour on a long distance flight? Well that is a new low in airlines. Well maybe except from Delta. I guess i can be happy that the crew did not drag people out and i managed to travel safely. That being said, having to pay for everything including water, snack (let alone food) or entertainment on a long distance flight is at least, excuse my French, a dick move. Not pleasant in any way."
Pros: "Controls were not responsive on the screen and often had to press a few times to get to a selection of a movie, etc especially on the flight fr USto Dubai"
Pros: "Absolutely nothing,"
Cons: "The seat was soaking wet due to faulty air conditioning. The screen was broken so I did not enjoy the TV that I paid for. Many of the menu items were not available."
Pros: "The flight, crew members, pilots were amazing. Take off and landing couldn't be any smoother."
Cons: "This is second time I land in zone B, terminals F. The worst terminals and airport treatment by the staff ever. You can never get a complete answer or help, staff most don't care about your concern. No help can be assisted in any way possible. Few of the staff are professionals and know what their job is, others not at all. Bathrooms are disgusting, I have 12 hour layover, to sit in a lounge I need to pay 120$ , just to sit on a proper chair. In short you have money they welcome you, you don't , too bad find your way they don't care. Very over rated airport. Should be considered one of the worst, or maybe this terminal is made for unnecessary people, when their entrance phrase clearly states Dubai connecting the world. Connecting nothing. Simple money transfer isn't available, in case of emergency you need money, too bad sit yourself down and do nothing. Once again very over rated, and I will publish my review in all travel guides."
Pros: "The terminal we were waiting in, not organised well, very messy, smelling very bad except in lounge that Cost 40$ for 2 hours with discount. So I'm having a layover 12 hours, I pay 240$ just I can sit in a non smelling place and eat some food. Adjust some of these and would be great. Other terminals have so much to offer in same airport, over rated Dubai airport."
Pros: "Cheap flight"
Cons: "Very uncomfortable"
Pros: "Flight attendants are so cheerful and helpful. Economy class is like business junior on every other airline."
Cons: "Over three hours delay with no information"
Pros: "really can not think of one good thing that i liked, i really don't!"
Cons: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"
Pros: "there was nothing special to like words "cheap airlines" got a really true meaning with Flydubai i will use then only if there will be no other possibility it is not about the crew it is about the "politics" of it"
Cons: "i am 6'8 tall so normal seats are not for me just wondering why having a free row ( no 15) of exit seats in the flight from Dubai to Zanzibar i needed to pay for it and on my way back row 15 was free of charge? one way charge one way not? something is far from easy to understand..and why having a combined flights (Emirates and Flydubai) i couldnt check in online? and will i get any response?"