Daily cleaning, installation of cabin HEPA filters on flights from Belfast to Lyon
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Scores according to KAYAK customer reviews
Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."
Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Cons: "Boarding was crazy. Could not everyone in the gate area."
Pros: "Flight arrived on time"
Cons: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Cons: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Cons: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Cons: "There was no wifi on flight"
Cons: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Pros: "Amazing crew"
Pros: "Quick flight"
Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Pros: "Crew was good"
Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Pros: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Cons: "tough to sit on a plane for 9.5 hours"
Cons: "old screens and entertainment system leg room to small"
Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Pros: "Good flight, very attentive crew."
Pros: "Arrived early!"
Cons: "Boarding seemed disorganized."
Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Cons: "The streaming service didn’t work"
Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Pros: "Premium economy service was good."
Cons: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Pros: "Good information and helpfil boarding."
Cons: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Cons: "Please Endeavour to put the expiration date on the food served in the flight."
Pros: "Bording was good and general flight ok"
Cons: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Pros: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Pros: "Got to Amsterdam on time and everything was great including the staff"
Pros: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Cons: "Nothing to be honest . All positive."
Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Cons: "OLD plane without comfort or entertainment"
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Pros: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Cons: "The seats in economy were a little too small for a 12 hour flight"
Pros: "Speed, crew, and reliability."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Pros: "Excellent service, excellent food."
Pros: "Friendliest economy class service I've ever encountered."
Pros: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Cons: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
Cons: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
Cons: "Easyjet does not offer corona rebooking - bad!"
Cons: "Last flight of the night always running late"
Pros: "Right price."
Cons: "Crowded and not organized."
Pros: "I landed alive"
Cons: "No information about the gate until you have tk run across the airport to board"
Cons: "Nothing, the price is great and I would take a cheaper price for the flight over free drinks and food anyday"
Cons: "They forced us to check our carry on baggage and then they lost a sandal which was attached to our backpack. The seats didn’t recline at all. The flight was late."
Pros: "Crew was nice"
Cons: "Less line to check in"
Cons: "Easyjet should change their name 'Difficult jet' or 'Delayjet'"
Pros: "Good price, friendly stuff, no hiccups at all"
Cons: "If they can give us a glass of water"
Pros: "The ground staff who helped my mother were just amazing. So kind and considerate"
Cons: "The landing was a little rough"
Cons: "3 hours late and very little information. No refreshments provided."
Pros: "Friendly crew."
Pros: "Quick boarding and disembarkation"
Cons: "Poor seat pitch. But only a half hour flight so wasn’t really a bother."
Cons: "No delays!"
Cons: "More than one hour delay"
Pros: "Easy to check in and board. Good service, from good staff polite and helpful."
Cons: "More comfortable seats !"
Pros: "Food and crew were excellent"
Cons: "8 hours in the air."
Pros: "Prompt boarding"
Cons: "Was delayed by one hour due to fog (not airlines fault, but a nuisance nonetheless)"
Pros: "On time. Price."
Cons: "No vegan food just crisps or alcohol"
Pros: "Fast easy hoarding. Friendly staff"
Pros: "Nothing about easy jet we made it on time and they said gate was closed so false. Sat at airport for 45min till 6pm prior to flight taking off. Says flight was for 6pm and 5:15 tell us gate is closed great way to rob us from our money."
Pros: "Not much. I think anything we liked was about the airport staff, not the easy jet staff. The customer service lady was efficient, but not helpful and kind of rude and all she kept saying was “well everyone else made it”. The plane was also not full (I believe she said 60 people, maybe 58 not including us)."
Cons: "The plane was departing at 8:25 and boarding at 7:55 according to the ticket. At 7:57 there was no gate announced for the flight yet, so we went to the bathroom, came out and saw our gate and headed there. We got the gate wrong, but were only about 5 mins out of the way, so me and my 70 year old grandmother ran through the terminals and we got to the correct gate at 8:16 (less than 20 minutes from the time the gate was announced) and they would not let us on. Easy Jet’s policy (which we have a picture of) is that the gate closes 30 minutes before departure, but we did not even have a gate until less than 20 minutes from the departure. We did not hear them announce our names or last call (until the minute before we got there, and it did not seem like if they would have let us on if we were one minute earlier either). After this whole ordeal and being at the airport on time and through security in time, we went to talk to the check-in person to see what we should do. We stood in line and did not get called up (3 people did not have customers but were not calling me up), so I asked and one girl reluctantly said I could see her. As I was telling her what happened, she got a phone call, answered it in the middle of my explanation, and then chatted for a few minutes with another coworker about who was working and who was going on lunch when. After she hung up, she looked annoyed at me, and I told her again what happened, and she said she could help and to go to customer service. At customer service, we asked to see if we could get on the next flight which wasn’t leaving for over 7.5 hours, which they said we could but would have to purchase our tickets and luggage all over again. The person working was mostly professional, fairly efficient, but pretty callous overall. On top of all this, when they pulled our luggage off the flight (somehow they can board a flight of 60 ish people and still have time to remove our luggage), they pulled one of the wrong suitcases off so we had to go collect our luggage at or destination, and someone else went luggage-less. Ultimately, my grandmother’s first European trip and this was the worst experience we’ve had so far, but after $200, 6 hours, and tears from both of us, we made it to our destination and will never fly Easy Jet again."
Cons: "Chaos at EasyJet bag drop with longest queues. Stressed staff losing patience and making things worse - hard to blame them, probably treated as poorly as customers by easyJet. Obn"
Pros: "Very efficient. Staff helpful."
Cons: "Extra cost for hold luggage"
Pros: "Good flight on time"
Cons: "Security and gate check ins are too many / too slow."
Pros: "Efficient, fast, decent legroom as we were on the exit row."
Cons: "No frills. No drinks or snacks. Everything is an extra charge however the flight was super short, so no big deal."
Pros: "The fares are extremely affordable."
Cons: "The high luggage fee."
Pros: "Friendly crew"
Cons: "Delayed. No in flight service."
Pros: "Crew and plane were good"
Cons: "Why do they call us to the gate and then stop us from walking to the plane for ages."
Pros: "Very helpful friendly staff would definitely be using them again"
Cons: "I liked the ease of use on the website,once I arrived there friendly staff from start to finish which helped the flight go by so much better"
Pros: "The option to have an early boarding for not too high a premium was good for me. The flight crew was good, we were kept apprised of the schedule, weather, etc. Arrived early and comfortable enough."
Cons: "Even in the front "chosen" seat the spacing was tight."
Pros: "Staff were especially helpful at the check-in desk, ushering us straight through as we had three small children."
Cons: "Had to stand even whilst the plane pushed back waiting for staff to deal with fitting a child seat for the row in front that ultimately they were unable to achieve. At no point, even after they had failed to fit the seat, did they say it was ok for me or two of my children to sit back down. All attention was on the passengers they were dealing with directly."
Pros: "Quick flight with good service"
Cons: "Waited too long to get bag at Lyon"
Pros: "speed of flight and friendliness of the cabin crew"
Pros: "Was inexpensive. Very friendly staff. Easy trip"
Pros: "Flight crew was kind and helpful"
Pros: "On time no problems at all"
Pros: "My small bag from Napoli to Barcelona,I pay 47 euros.Even from Miami to Napoli with two Big luggage was free"
Cons: "As above"
Cons: "The easyjet app is really not good. I only received updates through Kayk app on my phone about delays that were constantly increasing and decreasing in time. At one point, there was a delay for 1.5 hrs, but suddenly, the delay changed to just 30 minutes. If I hadn't of had my other app, I would have never known. Secondly, the easyjet app didn't save the fact that I had checked in. This caused an issue when I wanted to access my boarding pass getting onto the plane. I tried to see it, but the app said my plane had taken off and so I couldn't access it and therefore, wasn't sure of my seat number. Next time, I'd just appreciate a paper boarding pass because the issues that occur on the phone are too numerous."
Pros: "Didn't crash."
Cons: "3 hours late! Horrible on time service."
Cons: "The seats were small"
Cons: "EasyJet flight departed two hours late and caused me to miss the last Rhônexpres train. I therefore had to take a taxi, which cost me 80 Euros!"
Pros: "Flight was on time. Friendly flight attendants. Quick check in. The APP worked great for our boarding passes."
Cons: "Didn't like cabin crew on the homeward journey ."
Pros: "I expected the flight to be horrible, but was kind of surprised by how well it went. Everything was fine -- seats weren't cramped beyond reason. The biggest thing I worried about was our luggage being charged a ton for being overweight, and it wasn't. We probably just got lucky with our check in person, but I am very grateful, and will probably fly easyJet again solely because this person helped me out with our luggage. It makes a big difference to not penny pinch."
Cons: "There's no food or entertainment offered, but I understand."
Cons: "Stupidly long wait"
Cons: "Fairly cramped seats, constantly trying to sell me stuff at ridiculous prices"
Pros: "Everyone can has to put liquids and cream into a small bag, which is so unreasonable. All my liquids are less than 100ml, they forced me to throw many things away! I never had any flight experience like this before!"
Cons: "Volume of inflight announcements excruciatingly loud....always is on easyjet I average 8 to 10 flights per annum. Heavy footed flight hostesses continuously clumping up and down the aisle...extremely annoying."
Airlines flying from Belfast to Lyon have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Belfast to Lyon
Masks required on board, masks provided on flights from Belfast to Lyon
Social distancing seating
Middle seats unavailable to book on flights from Belfast to Lyon
Testing for antibodies, testing for symptoms for flights from Belfast to Lyon
Waiving of change fees. Search flexible flights from Belfast to Lyon
Cheapest flights to Lyon from Belfast found in 2021