Daily cleaning, installation of cabin HEPA filters on flights from Belfast City Airport to Switzerland
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 11h 55m
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Scores according to KAYAK customer reviews
Pros: "I liked how generous they were with food and drinks"
Cons: "Free WiFi could have made the flight a lot better"
Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Pros: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Cons: "I flew economy and all was good and appropriate to the level."
Cons: "All of the less than good, obvious!"
Cons: "Delay due to strike"
Pros: "The crew was great. The soecial meal request was hadled well despite oversight."
Cons: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
Cons: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"
Pros: "the drinks"
Cons: "seat reservation. having to pay for luggage...."
Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"
Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."
Pros: "Crew was nice and friendly"
Cons: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Pros: "quick/efficient boarding - good staff - good food - easy flight !"
Cons: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Pros: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Cons: "The earphones could have worked!"
Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Pros: "Crew was good"
Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."
Pros: "Flight duration"
Cons: "Very stingy with the drinks Cramped seats"
Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."
Pros: "Nice people and good service"
Cons: "Not much"
Cons: "Very slow service at checkin, was not even available when I arrived at the airport"
Pros: "punctuality of boarding and flight time"
Cons: "attitude of crew in business class: no sense of true hospitality"
Pros: "Good flight, very attentive crew."
Cons: "Flight departed 35 minutes late"
Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Cons: "The movie selection did not seem extremely varied."
Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Pros: "Great service"
Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Cons: "At some point the luggage was lost. here."
Pros: "Everything. A truly faultless experience!"
Cons: "Dutch sub titels would be nice."
Pros: "Service provided by the staff"
Cons: "The navigation of the entertainment system is not very friendly"
Pros: "Thankful for coffee being served without charge. Not all airlines do that."
Cons: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
Cons: "old plane, tight and uncomfortable"
Pros: "staff was fine"
Cons: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Pros: "Eveything is well arranged"
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Pros: "Catering is ok"
Cons: "Seats comfort really old school"
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Pros: "Jet airways flight till mumbai"
Cons: "Poor legspace in Klm flight till Amsterdam"
Pros: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
Pros: "crew was super nice"
Cons: "major delay, no info, boarding process felt like a cluster"
Pros: "nice crew"
Cons: "Boarding a plane this size at gate c21 ridiculous due to lack of space. Business class cabin is dated and seats not so comfortable. Food was mediocre at best."
Pros: "Front and rear boarding is nice, makes the process go a little bit faster"
Cons: "Seems stingy not to offer any free drinks on a flight, not even water. I'm glad the major US airlines have not started doing that. Checked bag fees are based on weight which is fair in a way, but annoying that I have to pack a travel scale and weigh it the night before to avoid being overcharged."
Pros: "The price point."
Cons: "Service was terrible, staff was rude. For an international flight they provide you next to nothing. Only 1 meal and soda or water. They didn’t even have coffee or give napkins with the meal. The seats were smaller than usual and uncomfortable. In addition they lost our luggage."
Cons: "The airline charged for luggage at airport check in."
Pros: "Flight was fast."
Cons: "The boarding process could have been better organized. For example by seat number like other airlines do. Having everyone board at once was a bit disoriented."
Pros: "I liked the variety of movies/television series shows that were available and having USB charger at every seat. Also liked that they gave headphones free of charge as well as pillows and blankets."
Cons: "The seats were fairly narrow and I had the unfortunate luck of having a mechanical box at foot space taking away half of it. (on the previous flight there was no box and foot space was fine). On this journey I was sitting on the aisle being constantly bumped by the crew moving up and down the aisles. I’m not a big person and wasn’t in the aisle however, on the aisle opposite me was a bigger person. The crew were constantly moving to avoid that person and hitting me. Expect tight seating and narrow aisles."
Pros: "I was able to sleep the whole way!"
Pros: "It was a short flight but the flight attendants made the most of my trip. They were very accommodating"
Pros: "The entertainment"
Cons: "The seats are uncomfortable for a long flight Someone kept fidgeting behind me"
Pros: "Excellent price and great service"
Cons: "Not a lot of legroom"
Cons: "Paying for inflight drinks. All US airlines provide FREE complimentary drinks and snacks. Seemed in poor taste to charge for such things made the airlines appear cheap."
Cons: "The flight was two hours late."
Pros: "On time"
Cons: "We had to spend $1000 on tickets because Kayak DID NOT book us on the flight we had a confirmation for"
Pros: "Free checked baggage. Calm atmosphere.. low marks for food and entertainment because there was no option to say not applicable. The options in the magazine were reasonable."
Pros: "Staff really helpful"
Cons: "No vegan food options"
Pros: "Surprising good food! Had a chicken mushroom ravioli and it was tasty. The wrap, not so much."
Pros: "Space for legs unlike ryanair"
Cons: "NO COMPLIMENTARY WATER OR COFFEE. SEATS larger and MORE COMFORTABLE"
Pros: "Free update to exit row = awesome"
Cons: "The boarding and deplaning was awful'"
Pros: "Flight was on time."
Cons: "Hamburg airport security more intrusive and aggravating than most."
Pros: "Everything ."
Cons: "Screen inop boarding terrible"
Cons: "No complimentary drinks of any kind."
Cons: "The delay"
Cons: "Cannot believe they charge for a Cup of tea! we took a 3+hour flight from Rome to Dublin with not even a complimentary beverage nor a small bag of pretzels. There was also no in flight entertainment. Our flight from Dublin back to Boston was a bit better, but not much. The boarding process took much too long with only one gate agent checking in people. I will say he did turn people away who were not in the rows being called in front of us, but not the woman who cut the line behind us who was 13 rows behind us."
Cons: "One person handling 200 customers from 7pm-10! Not even nice. The running joke around the counter was, "Is she also going to be our pilot?" Are Lingua - hire some staff for God's sake!"
Pros: "Not much paid for prority boarding but we were bussed to the flight in Faro and this made prority boarding nul and voidboarding"
Cons: "Would like to be at least able to state a seat preference. With a tendency to be claustrophobic, a middle seat is the worst. Fortunately it was a short flight"
Pros: "Attentive staff, always smiling and helpful, well done air Lingus"
Cons: "So little leg room!"
Pros: "I liked the level of concern the crew had for making sure we didn't miss our flights after severe delays in Amsterdam."
Cons: "I didn't like the security process. It was redundant and not well thought out."
Pros: "crew, professional. courteous"
Cons: "very little legroom despite seat bought for 55 dollars; bad quality headphones (bring your own if you want to watch a movie)"
Pros: "Timely, no pain"
Cons: "Food, no vegetarian options"
Cons: "There's no aer lingus desk at marseille airport. I arrives a few minutes late and nobody could help me. I missed my flight. Ryanair staff have me aer lingus's phone number to rebook for the day after, and of course on the phone she told me that I had to do it online."
Pros: "Better than average food is served."
Cons: "As with all air travel, no leg room and it's impossible to sleep if you are at all larger than the average toddler!"
Pros: "Crew was friendly"
Cons: "No entertainment and no snack I don't believe"
Cons: "Had to walk out to the plane in the pouring rain with no umbrella."
Pros: "We got moved to Aer Lungus - I know same "group" but different. No big surprises that less comfortable than I expected with British Air."
Cons: "We arrived on time."
Cons: "My original flight was cancelled & this meant I missed my connecting flight to Donegal at 1 pm -- had to wait for the 7 pm flight to Donegal -- I was not happy as I was to attend my Mother's 80 th birthday"
Pros: "Their hospitality was far beyond any other airlines."
Pros: "My flight was cancelled, after that I had to find out what I would have to do next! Horrible! Nobody knew what would come next! In Heathrow, the staff in the morning has the worst attitude ever when I was getting my Voucher for breakfast."
Pros: "See above"
Cons: "See above"
Pros: "Nice plane, nice crew, the airline with the best cup of tea and it is the only airline with Tayto Crisps."
Cons: "The boarding process could be improved by loading plane back to front."
Pros: "Liked the entertainment screen and choice of shows, movies and music. The extra back pillow was nice. And the prepackaged food was surprisingly good."
Cons: "not enough leg room, I have long legs."
Cons: "No TSA precheck Confusing check-in based on counter location and inexperienced agents."
Cons: "Our clothes and baggage wet with beer. Three days of holiday ruined trying to get clean clothes and unsucessfully to remove smell from luggage."
Pros: "Crew great"
Cons: "No social distancing enforced, I was sat next to another person (no spaces between booked seats)"
Cons: "The cabin crew was quite stuck up and unfriendly"
Pros: "great seats, friendly staff, quick boarding"
Cons: "free snacks"
Pros: "Good seats and smooth flight"
Cons: "No free snacks"
Cons: "Missed our connection because of problem w jetway"
Pros: "Nothing British airways was fine"
Cons: "Your website messed up and booked my flight for the wrong month. I booked sept 20 2019 and your site errored out. Eventually it booked the flight but apparently it was for oct 20, 2019 and I couldn’t get a refund because it was through kayak not British airways. I’m never using kayak ever again"
Pros: "The crew was fantastic"
Cons: "It took 3 people to check my bag something was wrong with the system ... the airplane was super hot for first half hour or so because there was a problem with air conditioner."
Pros: "Crew was very friendly"
Cons: "It was 45 min late so that needs fixing"
Pros: "Very comfy leather seats like business class"
Cons: "No free food, snacks"
Cons: "Dear Sir or Madam: My two colleagues and I bought our tickets from BWI to Geneva, via London Heathrow, through Kayak as I have many times in the past. However, the Kiwi.com travel agency did not flag that the ticket from BWI to London Heathrow allowed for one piece of checked luggage, but the ticket from London Heathrow onwards to Geneva did not allow for any checked luggage. Also astonishingly, we had to pass through Customs, reclaim our checked suitcases from the baggage carousel, and check in again through Customs to board the onward flight, both coming and going through London Heathrow. In addition to the extraordinary inconvenience that we could neither transit at London Heathrow to our connecting flight without going through Customs twice and that we could not check our luggage through to our final destination, we also had to foot a higher baggage charge to allow for checking in our suitcases, now that we had arrived in London Heathrow only to discover this that our onward ticket did not cover one piece of checked luggage. Had we known that the seemingly better price posted by Kiwi.com on Kayak’s comparative offerings came at such a high price of inconvenience and additional expense for the luggage, we would have taken our business elsewhere. It was deceptive of Kiwi.com to engage in such practices, even if it disclosed these conditions in fine print (for no one would expect, nor have I ever seen previously in the hundreds of flights I have taken as a Million Miler on United), without flagging this. And similarly, it was irresponsible of Kayak.com to allow this “apples with oranges” comparison on its website. I’m making three more international trips in December, but I’m inclined not to use either Kayak.com and most certainly not Kiwi.com for future airline ticket purchases."
Pros: "I left my laptop behind accidentally in the hand luggage space as I had to separate my hand luggage due to other seats nearby who boarded earlier used the space over my seating row. BA crew found my laptop and the swiss lost property retrieved it for me. Very thankful for their honesty"
Cons: "My seating was directly behind a curtain and partition to business class, therefore my seating space was very limited and squashed. No refreshments unless you paid??? why?? I would expect this from companies such as Easyjet or Virgin, but not BA. Even Qantas provided a light refreshment for short runs, say between Canberra and Sydney (Im an aussie)"
Pros: "All of it we left and landed ahead of time"
Pros: "BA crews are always great. Also excellent that they don’t have those annoying M&S menus on LCY flights. I don’t object to paying, but it just slows everything down."
Pros: "Efficient boarding and fast baggage collection in Geneva."
Cons: "It was not clear when booking that I would not have a checked bag included. Not even free water? $400 to switch to an earlier flight, no standby options"
Pros: "Got there"
Cons: "Luggage did not get there. Still is missing. No food. No complementary beverage offered period. Lousy all around."
Pros: "Our flight was good"
Cons: "The bag drop off was awful, we queued 3 times and every time we got to the front the machine stopped working. Not enough staff to help solve the computer issues as there was one member of staff across all the drop in machines. Very frustrating to have to continually join new queues."
Pros: "Actually was British Airways and not another airline. Service was great."
Pros: "On time"
Cons: "Couldnt pick seat after checkin. They put me in the middle in the back row even though there were better seats left empty right next to me. baggage would have cost 100 pounds to check. Flight was not exactly cheap at 200 pounds. Will just fly the budget airline next time over british air since. I expect better accomodation for these prices."
Pros: "Got there safely"
Cons: "Long lines to board. Take a bus from the terminal to the plane. Walk up a lot of stairs to get on the plane. No free bottled water or soft drinks. Ten minutes before landing they gave me tap water."
Cons: "Flight delayed missed connection out of London heathrow to Budapest."
Pros: "I always fly AA but this time was a nightmare"
Cons: "The gate agents put me on a wild goose chase as they made an error on the time of my flight departing. My wife and I were sent to three gates and finally was apologized to by the manager on duty. Our flights were changed for free put we lost 5 hours of travel. My wife started IVF treatment today... and she was uanbale to sleep before her 7am appt ( got home at 3am) Very stressful!!!"
Pros: "The time schedule was right, no delay"
Cons: "Nothing to say really."
Cons: "They lost my bag! I was waiting for this ski trip for a year, and they lost my snowboard bag. It is still in London and I'm at Avoriaz, waiting for a driver that god knows when will come."
Pros: "Quick flight, drinks available."
Cons: "I recall a snack being served on my first BA London-Belfast flight. Apparently that’s no longer done?"
Cons: "Mixed up boarding arrangements, length of time to disembark, being coached to the terminal. ok these add up as stress for business travelers on a deadline for meetings"
Cons: "mybroken seat"
Pros: "The captain and first officer were extremely courteous and professional . I was impressed at the way the captain managed the delayed departure taking time to brief the passengers at the boarding gate. When we eventually changed planes and moved to another gate to board it all went without a hitch."
Pros: "All good"
Cons: "Nothing wrong"
Pros: "On time and easy."
Cons: "BA have stopped giving free snacks and drinks which was always refreshing and different to other airlines! It set them apart but it's just back to another airline now!"
Pros: "Flight was on time and boarded well"
Cons: "This was a codeshare with Iberia and the seats were incredibly close with barely room to fit a small person, much less the 6’+ person who was next to me and had to put his legs over onto my side. Had a hard time getting my bag down between the seats to put under the seat in front of me. And everything was a cost, even water. Note to self, carry water or a drink on the plane if you think you will want one."
Cons: "Seats are way too tight. Plane itself was very loud."
Pros: "Premium Economy seats LHR-SAN. Comfortable, decent food, nice variety of entertainment. This flight is the best way to get from San Diego to Europe."
Cons: "The TV portion of the entertainment system didn't work, but there were enough movies to keep me occupied for the 11 hours of the flight."
Cons: "The seats were way too close. I even paid for an upgrade. My legs were get cramped and the width of the seats were awful!"
Pros: "It was the same plane we flew into Philly from SF. Did not have to search for new gate"
Cons: "I always expect water to be handed out, but I guess this flight was too short so I had to ask for a cup of water. That's all. Not a big deal. They brought me water."
Pros: "Staff was extremely friendly"
Cons: "Seats were too close and comfort was hard for the long flights. I wish premium economy was better explained to one world partners prior to booking so there would be access to better seats."
Pros: "The crew on the plane were nice."
Cons: "British Airways misplaced our luggage for three days, and would give us no further information than "it will arrive soon." So, we were stuck near the local address we had provided in case they called for 2 full days. They refused to give us a more precise time as to when they would be delivered. Well, at one point they did say that they would be delivered at noon, but they weren't. Throughout the entire time waiting for the luggage to be delivered, there was no sense of urgency or concern on the part of British Airways. It seems missing luggage is just Business as Usual at British Airways."
Cons: "Their own employees didn't know that the flight was delayed, though their app had sent out a notice, and they refused to let me go through security, having already given away my seat more than an hour before the flight actually left. Then they refused to admit responsibility and do anything to help except to continue to put us on standby on their own full flights, knowing we wouldn't be able to get on one of those flights for at least a few days. They did finally give us a hotel for just one night and that was only after we kept reminding them that this was all their fault."
Pros: "the seats on this plane were more comfortable and the crew was friendly, even though there were some irate customers."
Cons: "We boarded late, sat on the plane for more than 2 hours (it was uncomfortably warm) and were told we then had to switch planes due to a mechanical problem. I understand this happens, but for the inconvenience BA should give some sort of compensation. After the long wait we were starving, but they ran out of all of the food choices. We were scheduled to arrive at 16:30 but ended up arriving after 22:00. this wasted our first night of our vacation in Rome. There was one passenger in particular who was yelling, swearing and causing a scene because of the flight delay. His rude behavior was rewarded with an upgrade to first class. The message this sends to your passsengers is that we should all be loud and obnoxious when problems arise. I was not impressed with my first experience with BA."
Pros: "I got this 'heap ti"kept from airfare.com and there was no difference to other passengers."
Pros: "British Airways is always my first choice when I fly. You always know what you will get and the familiarity of knowing the booking system, the lounge, the seats. All this needs to be weighed up with a disinterested crew (and I am generalising which is unfair!) and dated planes"
Cons: "The plane is dated. There was dust in the lockers, my seat got stuck and the entertainment screen was difficult to see. But my big disappointment with this the disinterest of the cabin crew. The purser sits and completes his paperwork while coffee is slowly dripping out of an overflowing disposal unit, collecting under his shoe. The cabin crew on my aisle kept on forgetting what food people ordered and if you were snoozing or not in your seat while she did her round, you missed your chance."
Pros: "I'd like to mention Ramon, a crew member on the flight, who was extremely helpful and kind. Also, the food was quite good."
Pros: "Getting off the plane"
Cons: "Late departure and inefficient gate service. Seats very uncomfortable. Food was inedible. Otherwise, had a great time."
Pros: "Lots of info, arrived 10mins early"
Pros: "I booked tickets,6 weeks before the flight,but the day of departure, I was told those tickets could not be issued until I was oblidgd to pay a huge sum,3 times of my orignally paid on the line,6 weeks before,or I would miss this flight. Complicated and stressful experience for me on this day of my departure!! I was scared. Now , after my return, I contact the BRITISH AIRWAY,and the reception lady was very helpful, eventually found out their system had a problem that day,so now she promised to refund me."
Cons: "Please make your system work smoothly,"
Pros: "nothing the plane got delayed four times with no warning and then got cancelled when we all got lined up at the gate for the plane (we stood in line for 15 MINUTES BEFORE ANYONE TOLD US SHIT)"
Cons: "I didn't like that the plane got cancelled after hours of sitting in the airport, I didn't like the lack of communication between British airways staff and (would be) passengers, I didn't like that it would've taken me literally three hours to speak to a representative, and I am going to get a refund. I ended up taking an 80 pound train to London that took two and a half hours, and I expect the airway to pay for that too. This was bullshit and I hate this shirt air line."
Cons: "Crew was so super excellent and friendly."
Pros: "Was a short flight so .. It was ok !"
"Never happened. Flight was canceled"
Cons: "Not loosing my bags"
Cons: "They lost my bag and I still haven't heard from them"
Cons: "crew seemed a tad sour. came around with morning tea but without proper cups. attendant seemed annoyed when my neighbor asked for a paper cup in lieu of the plastic juice cup he already had. not a big deal but kinda weird"
Pros: "Cabin crews are kindley attended."
Cons: "It's O.K. with good price."
Cons: "Offer drinks, water"
Cons: "Food is mediocre at best and selection doesn't vary."
Cons: "It should have departed on time. It departed 50 minutes later than the original time."
Cons: "Online check in didn’t work."
Pros: "Got In ahead of schedule"
Cons: "The boarding process"
Pros: "Food on board was really good in general and some of the crew members where so polite and helpful but the rest of them nop."
Cons: "The way the crew was serving the meals and offering everything was disappointing, in few word no good. Coffee, coffees anyone? Coffee, coffee! Please! That’s not a way for serving"
Pros: "Left on time fast out"
Cons: "Dos not Get any food"
Pros: "Very good food and beverage. Good entertaiment, but been long trips there should be a little bit more selections of movies and series."
Cons: "For long flights, on bussiness and first should be more chance to have open fresh beverage (Non Alcoholic) and options of snacks."
Pros: "Wine and ham in Spain."
Cons: "I went jfk to mallorca through Madrid. Upon arrival to Madrid the passport control was 2hrs so we and a lot of other people missed connections. At the Iberia counter we were put on the next flight out to mallorca, that seemed to be no problem (FYI bags will be late and you may too since iBeria ‘must’ keep thee on time global record) , other than our bags came a day later. UPON arriving 20 days later for our return trip they said our return trip was cancelled because of a ‘no show’ on our original inbound trip. They said they had no proof we were on the next flight and asked for our Receipts to prove it. Said we had to buy new tickets, after 2 hrs, crying, yelling and most of Iberia telling us there was nothing they could do (told us to call BA since they were the co share for them) we finally got a high enough supervisor and they put us on the return flights. I’m sure we would have had to buy new tix if the flights were full. Have been overseas many times and this never happened. Will not use a 3rd party online ticket agency again- will go direct to airline, and not Iberia."
Pros: "Who assigns the seats? A monkey?"
Cons: "Who assigns the seats? A monkey? Half my party was seated away from me (including my 5 year old daughter); we were put in an exit row and then moved. Everyone around us was sitting apart from their traveling companions so that we talked over each other. The whole thing was absurd."
Pros: "Nice staff"
Cons: "Tiny seats. Dirty and old plane. Vueling"
Pros: "Madrid's airport is comfortable and modern."
Cons: "Unless you paid you do not even get a seat assigned until you get to the airport. No food or even drink unless you pay."
Pros: "The staff was rude and not helpful. Check in was below standard."
Pros: "The crew is excellent"
Cons: "My luggage didn’t make it to Madrid"
Pros: "On time or early"
Cons: "Cramped quartrrs, plastic food."
Pros: "The flight was comfortable and crew was good."
Cons: "Boarding was a nightmare. They need to load back to front."
Cons: "For the first time ever an airline lost my luggage. I fly several times a year and thus was my firat time flying Iberia. What a headache and inconvenience."
Pros: "Good crew in providing good service with a smile. Smoth take off, flight and landing Good choices in dinner with wine"
Cons: "Below avera ge breakfast with no hot items besides cofee/ tea Poorly organized boarding. Staff person with the microfone and staff controlling the lne were not in sink, gave confusing instructions. Too much noise in the abin with the lights out due to the presence of lots of high schoolers talking Distance between seats kind of small"
Cons: "There were no vegetarian/pescatarian meals available so I literally ate bread rolls for dinner & the tv audio was broken. I paid $40 for 45 MB of WIFI so that I could work and the internet lasted about 10 minutes. i couldn't even send an email within that time. The tv screen itself kept flipping back down to the aisle. Finally, the temperature was freezing & the bathrooms were disgusting."
Pros: "Legroom and cabin crew"
Cons: "Very bad check-in, families have priority...also if they have 16 years old "kids". They couldn't print the boarding pass for the connecting flight, no water, no coffee, dirty plane, my baggage arrived destroyed (open in half), they promised to ship it the day after and it was a lie."
Cons: "Plane had to turn around due to a malfunction. We were waiting with no updates for hours. No information, food or water were provided for kids or adults. Second plane took off 6 hours later, missed connection."
Pros: "On time to madrid... late to Alicante"
Cons: "Personal video screen froze and didnt work...chicken meal was too salty. Britisk airways cancelled our return transatlantic flight LGW to JFK and the Iberia (one world) representative Alicante airport could not help us getting on another flight we now are landing in LGW and have to transfer to LHR at iour own expense and are getting to J FK almost 4 hour later than scheduled...spenrt over 40 minutes on phone with British airways at international cell phone rates which also cost us a fortune"
Cons: "Poor film and tv selection, the majority from Fox. That's very limiting. Ear buds very bad quality w sound inly comeing through one bud."
Pros: "The crew was super friendly."
Cons: "We didn't start boarding until the scheduled departure time. Made my connection much tighter than it needed to be."
Pros: "It was short."
Cons: "Staff was not attentive to customers needs."
Cons: "There was very little leg room - far less than a standard flight. Granted, I'm tall but be warned if you are flying British Airlines and it really is Iberia"
Pros: "This was a long international flight so we got dinner, snack, and breakfast included. Food was decent, service fine, and entertainment selection was good. Also, since it was not a full flight, there was extra room and therefore a comfortable flight."
Pros: "Excellent service!"
Pros: "The price,. The plane. The food and the intertanment"
Cons: "Could be perfect if the service in the flight was better"
Cons: "Space between seats too small, the food was not good."
Cons: "We ended up flying to Paris on Air France because it was the only flight left after RAM screwed us over. Cost me $1800 dollars and no chance to retrieve my money back unless someone sends me a letter saying someone screwed up. Need help please!"
Pros: "My rerun flight was overbooked so they had to find another flight for me and one other in my group of 4. Nothing was offered to make up for the inconvienience. They did manage to find a direct flight that departed s couple hours later."
Cons: "It was cancelled and stranded me in Chicago.I will never use Iberia again."
Pros: "On-time with excellent service. Clean."
Cons: "No issues."
Pros: "On time and no hassles"
Pros: "The aircraft was clean"
Pros: "Nothing about my flight was pleasant because of the inconvinience the've put us through"
Cons: "The people from Iberia told us to pay what we had to pay and that they'll give us our money back when we return. They payed me only for the taxi but for anything else. I lost more money than I was expecting and the people returnung the miney back to its clients were so disrespectful I really donmt want to use Iberia again."
Pros: "The staff were helpful and approachable."
Cons: "The space available for a nine hours flight is poor. There were not enough entertainment."
Cons: "poor WIFI service - would be nice to offer this for FREE."
Pros: "On time, good food, good entertainment, friendly flight attendants!!!"
Cons: "There was nothing I didn't like"
Pros: "Got to my destination safe and sound"
Cons: "Staff has bad attitude. Food was cold. Entertainment was awful."
Pros: "Movies and food were both very good."
Pros: "Everything was ver y nice."
Pros: "Flights were on time"
Cons: "I am 180cm. I had almost no legroom. Sitting upright my knees were touching the seat in front of me. There was no water nor anything else offered during the flight."
Pros: "The crew members closed all the windows so all the people inside could sleep. Good movie selection"
Cons: "The bathrooms where too dirty, the food was a bit dissapointing"
Pros: "Big fan of easyJet"
Cons: "Be good as you are."
Pros: "The whole experience was without issue - I arrived at the airport 2 hrs and 15 min before my flight, I checked in with the automated kiosk, received my luggage lablel, proceeded to the bag drop, placed my bag on the belt, the machine scanned my bag and check in was complete - all done in 6 minutes."
Cons: "Lining up at the boarding gate blocked those other passengers going to other gates - my only suggestion is to put a barrier between the thoroughfare and those waiting to go into the gate but I am thinking this is more an airport issue, rather than an airline issue as such - not a major issue."
Cons: "Basic seats and late fligjt"
Pros: "The staff was really nice and on time"
Pros: "The crew was polite and helpful."
Cons: "Our flight was delayed every 2 hours for a total of 6 hours. After a long trip from the US to London, we were disappointed to sit in the London airport for an extra 6 hours."
Cons: "EasyJet was pretty easy to deal with."
Cons: "30 minute delay"
Pros: "Pretty excellent overall. Boarding very speedy."
Pros: "The colors?"
Cons: "easyJet used to be such a bold and new company. Now it feels like cattle herding."
Cons: "Standing in the cold waiting to board."
Cons: "Our flight was delayed an hour and a half so we missed our connection and then the EasyJet customer service did nothing to help us find another flight. Even though we booked the trip as a package, they claim they don’t service connecting flights so the financial responsibility to book a new flight would be on us. No compensation was offered even though it was the airlines fault our flight was late and made us miss a connection that we should have had plenty of time to make. Then all they wanted to do was charge us for a new flight, no other options were offered and the staff was very rude and appeared not to care about helping us. We did have to book a new flight but we did so with another airline. I don’t want EasyJet getting any more of my money and won’t book with them again."
Cons: "The delay and lack of free drink"
Cons: "Flight delayed - departure hall like a barn - stands 30 min before boarding"
Pros: "Ok everything"
Pros: "We left and arrived on time."
Cons: "EasyJet’s process for boarding is a bit odd. Everyone piled up at the gate in one big cluster, then blocked others from getting on as they were called. I even saw one person duck under the rope and cut in front of everyone else."
Pros: "Kind and helpful staffs"
Cons: "Long walk away F building and liquid stuffs all I have to put into one bag. This treatment I didnot see any other airports."
Pros: "In flight entertainment that you don't have to pay for... Glad europe is finally catching up with North America"
Cons: "Boarding was a mess the aircraft was waiting for a stand for 10 minutes in Paris and boarding was not smooth. Over an hour late and I'm told this is a regular thing"
Pros: "Staff handled some rowdy clients very well. Good value efficient service. Nice to see that they were tightening up on carry on bags - never enough room especially on winter ski flights."
Cons: "Seat legroom tight for a 6 footer - Food/Drinks service ran out of time to reach us."
Pros: "Late arrival fog in Geneva"
Cons: "Speedy security and short walk to the boarding g area and plane make Southampton my airport of choice"
Cons: "I had 1 hour for my connection. It was absolutely impossible to make the connection in 1 hour. They should never have issued that ticket. They took no responsibility. I had to make the rest of my journey by train."
Pros: "Almost everything I saw was smooth, friendly, and easy. Polite staff, pleasant plane time, etc."
Cons: "My Geneva to London (Stansted) flight was delayed. While there were at least two other Easy Jet planes which could have taken me to London due to no-shows, the staff told me the flight lists were lost. So I got home 4 hours late, and two Easy Jet flights landed in London with empty seats. Even if the flight is fully booked, please implement a stand-by list so passengers in this common situation can fly in the place of no shows. The poor review is because of this failure and because Easy Jet got me home 4 hours late. Otherwise pleased."
Pros: "The crew were pleasant & multilingual."
Cons: "I had to check my small cabin bag in on both legs of my journey. Also, the ground staff in Barcelona could improve their customer service."
Cons: "No air conditioning. Seats uncomfortable and cramped"
Pros: "Head Stewardarriving over 1 hr lare"
Pros: "In general i'm a big fan of Easy jet, nothing to claim in general"
Cons: "with the cancellation i had minimal services from airline. Very very poor hotel, transport to be organised on my own, same with food but all covert by easyjet at the end..... i was really badly impress, being a frequent traveller, about the quality of hotel, the worst since years ..."
Pros: "late one hour."
Cons: "Flight late, priority boarding complete waste of money as it was a feee for all and unorganised to board the plane. I was sitting in seat 1f and they had already sold out of the breakfast I wanted to buy? How can that be when I was the first customer to serve. Appalling service Fromm easy jet overall."
Pros: "Text messages on flight status and boarding procedure"
Cons: "I was at the counter 39 min before the flight and they wouldn't check me in because 40 before the flight they close checkin. Zero flexibly makes for very very unhappy customer."
Pros: "The hot tea"
Cons: "The noisy children they were not controlled by there perants"
Pros: "Courtesy and helpful."
Cons: "Original welcome at check-in."
Cons: "Flight canceled on the day of. No other flights from Gatwick to Geneva that day."
Pros: "That we had priority boarding because 2e had a small child with us"
Cons: "There was a delay on both flights. I had a small child with me which was hard ."
Pros: "The crew in Iceland tried very hard to make the best of a bad situation that they did not create."
Cons: "Our Easy Jet flight from Reykjavik to Geneva was cancelled because the plane that the company sent over from Geneva was about 15 seats too small. The ground crew told us that all rows after 26 did not exist. At first, this was characterized as an overbooking, which probably made me more angry than the subsequent explanation that the plane from Geneva had maintenance problems, and that passengers from Geneva to Reykjavik had suffered the same fate. The real problem here is that Easy Jet lacks problem solvers. We watched a bag jam-up the conveyer from the check in to wherever it goes from there. Ticket agent after ticket agent tried to fix it until one got lucky. Where was the person with a toolbox who knew about these things? Likewise, with our situation, there should have been a customer service specialist who had seen this type of problem and knew just what to do. Instead, the ground crew, friendly as they were, really just made a lot of phone calls for us and tried to be empathetic. We'll be filing a claim for compensation and hopefully Easy Jet can make some improvements."
Cons: "Over course we were delayed 45 min not sure why. And if you've never been on their planes before just know that if your 6 ft tall there is not enough leg room."
Pros: "Bag drop very quick. Service friendly and efficient ."
Cons: "A lot of speedy boarders so almost defeated the object of prebooking but still better than not having speedy boarding."
Cons: "The flight was an hour and a fourth-five late for a 1:15 minutes flight. we got to the airport 30 minutes before the scheduled flight (2 hours before the departure) and they wouldn't let me check in."
Cons: "1:15 delay"
Cons: "Even if the plane had plenty of overhead space available, the EasyJet crew refused to let us bring our carry ons on board and charged us 60 euros to check them. It was absolutely unreasonable and unfair as the passengers that boarded first were able to bring all their bags on board and we were penalized for being further down in line."
Pros: "Boarding and getting off the the plane using both front/back doors makes for quicker processing."
Cons: "Paying for coffee on the flight."
Pros: "Nothing, I missed my flight. Where can I get a refund?"
Cons: "Kayak, Your application sent me a flight reminder three hours before my flight indicating that my flight was delayed by one hour, leaving at 2:35 pm instead of the scheduled 1:35 pm. When I arrived at the airport, the board displayed no delay. I went to easyJet counter and no delay. I arrived late and missed my flight! I missed my flight and need a refund this error that was caused by KAYAK! I am reachable at +41.78.916.5756. email@example.com Thank you, Michael"
Cons: "Planes super late, charge you about for everything! In the end I ended up paying more than double for my flight that what I booked for."
Pros: "Missed my flight"
Pros: "Window seat, friendly staff"
Cons: "One bag rule, dont get a personal bag. Small seats with less leg room than other budget lines. Cant even fit carry on under seat in front. Overall the worst of all the budget flights I took. I would recommend WOW or Norwegian over easyjet anyday."
Pros: "Flight delayed due to fog which was frustrating. However the crew were very nice, the captain even came out and apologised and gave people an explanation for the delay."
Pros: "On time departure and arrival. Enough legroom. Decently priced food. Good magazine to read on the flight."
Pros: "Easy and smooth boarding, on time"
Cons: "Cannot lean backward the seat, no complementary drinks at all, laggege cost too expensive"
Cons: "ON my way to Cannes, I had my carry-on bag and handbag with me and they let me pass. On my way back to GENEVA, they were very strict and did not let me carry my handbag, which was impossible to fit in my carry-on. Ended up paying 100$ for my handbag that had only in it my make up and passport. RIDICULOUS. and that happened at boarding. Security did not tell me anything before getting to the gate."
Pros: "Check in counter was closed. earlier than 60 minutes before flight. I lost the flight,.There were also other 4 peopl with the same problem."
Cons: "Not even the handling afterwards was fokay. They üprovided no assistance in boarding the plane, like issueing a new boarding card."
Airlines flying from Belfast City Airport to Switzerland have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Belfast City Airport to Switzerland
Masks required on board, masks provided on flights from Belfast City Airport to Switzerland
Social distancing seating
Middle seats unavailable to book on flights from Belfast City Airport to Switzerland
Testing for antibodies, testing for symptoms for flights from Belfast City Airport to Switzerland
Waiving of change fees. Search flexible flights from Belfast City Airport to Switzerland
Cheapest flights to Switzerland from Belfast City Airport found in 2021 and 2022