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Great! Apart from small sitting in one the flight everything else was good

It was pretty decent mostly cause I have leg room.

Flight was delayed leaving Heathrow by 1 hour. No onboard entertainment and basic food available for purchase.

because of delays of earlier flights, we did not fly BA to Reykjavik. We booked an alternate flight through Businessclass.

It was the old style business class seats which are a long way from the new ones. Also the pork-free breakfast option is always a bit disappointing!

Gates were changed at Heathrow with nothing show on the board about 200 plus people needed to take a tram to another section of the terminal. At JFK airport, we had to wait 1 hour(!) on the tarmac after a 7 hour flight to get a gate to deboard!!

Flight was excellent, staff was great. My first time in first class and it was very relaxing and comfortable.

They are disorganized….show your flight info half an hour before take off, so you are running all over the place. Customer personnel are not helpful, and act like you are bothering them when you asked for assistance - very rude!!! My very first and last time flying with British airways… good thing we have other options.

There was no entertainment offered or expected, so please disregard my readings of that component. The flight was fantastic. Efficient boarding, takeoff, and even early arrival!

2 hour delay with very little information given. Horrible service by BA employees at Heathrow after we missed our connecting flight. Extremely disappointing experience!