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Pros: Crew was good, especially from Beijing to Copenhagen

Pros: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....

Pros: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Cons: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.

Cons: Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS

Pros: Coffee/water complimentary regardless of class. 45 minutes in the air.

Cons: Very small plane. No USB.

Pros: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Cons: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Cons: No food, no entertainment. Ridiculous!! Not even a damn sandwich!!

Pros: Yes

Pros: Aer Lingus crew are great. Probably some of the nicest people in the world. Lightly loaded so boarding was quick and staff were lenient about cabin baggage.

Cons: My 757 is among the oldest aircraft in service, and it shows. Noisy and every surface is well worn. Seats are substandard in the industry for a long flight. Granted the flight was lightly filled, so that made it a bit nicer.

Pros: nothing

Cons: Opodo messed up my booking. I reached the airport only to find out that the booking was cancelled by Opodo though I received an email from Opodo 24 hours before advising me to check in on the flight. As I was busy with some construction work at home I thought I would check in at the airport. Opodo advisors were not helpful on the phone and I ended up missing a family get together due to their incompatibility.

Pros: nice crew

Cons: Boarding a plane this size at gate c21 ridiculous due to lack of space. Business class cabin is dated and seats not so comfortable. Food was mediocre at best.

Pros: Indeed the crew was amazing!

Cons: Nothing. It was all good!

Pros: The audacity of your gross negligence in a time of global pandemic.

Cons: Any semblance of social responsibility or ethical behavior.

Pros: The crew was friendly and willing to serve.

Cons: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Pros: Place was clean; crew was nice and attentive

Cons: Seats are small and uncomfortable for long haul flights

Pros: Due to the corona19 virus I was not able to travel and the airline phone lines have been so busy that I’m not sure if I will be able to change my ticket.

Pros: I have no kind words for United Airlines. They abandoned my entirely family (including 3 small children) and hundreds of other people in the Dominican Republic when COVID19 travel restrictions went into effect. While other airlines have been sending empty planes back to repatriate their customers, United canceled all return flights and left us to fend for ourselves. We're still stuck here and never had any help even rebooking with another airline. We've had to spend thousands of dollars to try to get out of here and back to the United States. We finally were able to secure seats on a Delta flight that leaves tomorrow. It's unbelievable that they did this to us and I can't begin to explain the stress this put on or family. All they needed to do was honor their agreement to return us home and decided to throw our lives into turmoil instead.

Cons: They could have done what they were supposed to and not abandon my family in the Dominican Republic to fend for ourselves and destroy us financially.

Pros: Efficient

Cons: Better service, more food options

Pros: Snacks were delicious, flight attendant was very attentive, great conversation—I mean it might have been better because I was in first class, but it was definitely worth the upgrade.

Cons: Seats weren’t as comfortable as I have experienced before in first class on other airlines (Delta, American)

Cons: Airplane temperature was freezing

Pros: Calm, friendly and professional crew, good food and spotlessly clean aircraft.

Cons: Disorganized boarding. People were jumping the line saying they were in the zone that was called when they couldn’t have been. I was there early (one of the 1st) but because I’m polite and only approached the gate when my zone was called, ended up at the back. More monitoring of this would help because I saw other people bothered by this.

Pros: Professional crew

Cons: I think for the price I paid for the flight there should at least be a free snack to go with the free drink.

Cons: Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,

Pros: No complaints.

Pros: The crew and boarding were both ok

Cons: Lack of information when diverted dumped on a bus and sent on almost a 5 hour journey with no one from American on board no compensation of any sort. The legroom is unacceptable Entertainment a joke (pardon the pun) - no individual screens

Pros: Captain was trying to uplift passengers spirits

Cons: Flight should have full service instead of snacks and the wasn't any entertainment on a flight for 4.5hrs to 5hr

Pros: Glenlivet whisky for free

Pros: Crew were impressive bcos they looked fresh after 11 hours. Seating was very comfortable as whole rows were empty so you could stretch, and no waits for the loos. Entertainment monitors were the updated kind, also a plus, I really enjoyed switching from movies and tv to the flight graphics.

Cons: The tv news on BBC was 1 week old.

Pros: The fact that we had dinner and a snack was great! The crew were fantastic!

Cons: It was a bit cramped but overall it was a wonderful experience

Pros: good noise cancellation

Pros: All good

Cons: Free cup of tea!! Perhaps lightly more leg room

Pros: The crew was super friendly and amazing at an incredibly tough and tense time due to the Coronavirus outbreak. A very stressful and long flight was made a bit better and I truly thank you guys for that.

Pros: Crew was good. Boarding was good.

Cons: Seats not that comfy.

Pros: The crews were awesome and very friendly professional

Pros: Very professional, engaged and polite

Cons: Water

Pros: crew was super nice

Cons: major delay, no info, boarding process felt like a cluster

Pros: Crew have specific instructions and we're lovely

Cons: Recommending people don't push the seat back as the coach class is very tight

Cons: Flight was late due to earlier mechanical error. These things happen but still annoying when they do. Crew didn’t seem too bothered.

Pros: I like how they boarded the back of the plane first!

Cons: The seats weren't as comfortable as other airlines. The food wasn't very good either.

Pros: I almost missed my next flight from Dublin to Chicago. There was not enough time between flights with current security measures. Your site should not have suggested those two flights so close.

Cons: Everything went well

Pros: Trip was cancelled

Pros: The crew were friendly enough and willing to serve.

Cons: The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats.

Cons: I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Pros: All

Cons: N/A

Pros: great seats and flight

Cons: not that i can think of

Pros: The crew was very nice and helpful. Will definitely fly United again. The plane was very nice and updated. Had my child distracted without me providing the entertainment.

Cons: Everything was great

Pros: Not so many passengers so we're all spread out and enjoyed the space and privacy. Got free upgrade to Premier Plus.

Cons: There flight was a bit on the long end (9.5 hours). There was at least one baby crying pretty much most of the flight.

Pros: Great crew. Very kind and efficient.

Cons: American carriers seem to enjoy poor seat ergonomics.

Pros: It was a great flight!

Cons: nothing, pretty much perfect!

Pros: The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art.

Pros: the crew was very polite and professional.

Cons: the aircraft is small and confined, only two toilets for the entire economy level passengers for a 6 hour flight. the online entertainment lacks variety and the food was okay.

Pros: Crew was excellent - friendly and helpful

Cons: Seats in economy too cramped - I paid extra for next seat up from basic economy which covered our baggage but, for some reason, not seats with more leg room.

Pros: Speedy boarding and good locker space

Cons: Lack of room in seat especially with seat in front reclined.

Cons: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.

Pros: The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good.

Cons: I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey.

Pros: Seating and leg room much better than Ryan Air!

Pros: Very professional, engaged and polite

Cons: Water

Pros: Very friendly crew

Cons: Flight got delayed. Would be nice if the crew would come around w water occasionally

Cons: flight was late.

Pros: The crews are so friendly, especially the leg from Heathrow to Los Angeles. Smiling and don't making faces.

Pros: No and no.

Cons: Very crowded in.club class. Way lower standard for business class as compared to the other airlines.

Pros: quick entry - but it was not a full flight!

Cons: Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available.

Pros: Crew are always top notch, free drinks are readily available and entertainment system is great.

Cons: The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt.

Pros: It was a great flight!

Cons: nothing, pretty much perfect!

Pros: The staff were helpful. The entertainment had good variety. Adjustable head rest was useful.

Cons: The seat was a little lumpy. More leg room would always be appreciated.

Pros: Crew was generally nice and caring.

Cons: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Pros: Comfort

Cons: Internet

Pros: Comfort

Cons: Wifi on klm

Pros: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Cons: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Cons: When its rain we shouldn’t walk to the air plain

Pros: Klm's consistantly high standards in everything they do.

Cons: Nothing

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Comfort

Cons: Internet

Pros: Flight was 45 mins early! Cabin crew efficient and friendly

Cons: All the movies were the same as they were A month ago... and that selection was lousy. The little girl who sat behind me kicked my seat for 7 hours despite my askiing her the times to stop. Thank goodness it was a day flight.

Pros: If the airline would have let me cancel my flight due to President Trumps Proclamation of the travel ban.

Cons: If the airline would have let me cancel my flight due to President Trumps Proclamation of the travel ban.

Pros: GREAT SEATS AND SERVICE

Cons: other than free flights, nothing

Pros: WHEN WE LANDED WE ONLY HAD 10 MINS TO CATCH THE NEXT PLANE, WE HAD TO RUN ASAP TOWARDS THE NEXT PLANE AND IT WAS FAR.

Cons: GIVE BETTER ROUTES TO CUSTOMERS OR POSSIBLY GIVE THEM BETTER TICKETING SCHEDULES