£769 Find Cheap Flights from Birmingham to Puerto Rico

There was a 6h delay with limited updates . When we got to Manchester the bus took ages to get to arrivals and we missed our train, dinner reservation. Basically lost a whole day due to arrivals Lingus!!

One of the best flight experience I have had in along time. Would fly with them again.

Like getting a bus. No great luxury but will get you there

Got us to destination alive, albeit a bit late. Luggage was left behind. No live tracking app available (available on some other airlines). Supposedly going to be delivered in next couple of days.

The connection time between the regional flight (from Newcastle) to an international flight (to The States) was too short. To require as second security scan and customs clearance within an hour and 20 mins is not enough time to make the actual connection. We had a final boarding call the minute we walked out of US customs and had to sprint (with two small children) through 20 gates to make it in time before the door closed. The concept is great in theory to clear customs before leaving Europe, but the timing needs to be adjusted. We travel abroad frequently and won’t be using this route again. Thanks.

Well, I think we left close to on time. Crew was “eh”.

Seats are small, but comfortable and more space around you, so for a normal person the seats are perfect. If you are a big and fat individual, I would not think the seats are comfortable. All else was good and normal. Lots of movies to watch.

The biking process was confusing and I was called for a seat assignment from I number I repeatedly though was spam, but the flight itself was great

I think the extra charges for seating with no added advantage and the added charges for baggage are excessive compared to other airlines.

I had zero issues with the flight. I did have issues with the staff at the airport. We missed out flight due to a delay with another airline. Talking to the staff and trying to get a new flight arranged was challenging. One guy was able to try to help us and got us on a new flight, but other staff was dismissive and clearly let us know it wasn’t their problem. All I kept thinking was… this is why air lingus has such a poor customer service reputation. I will be avoiding this airline in the future.