As with all airline's seats, a little more padding would appreciated. Especially on longer flights.
Pros: "Crew was amazing flight was fast and seats are comfy"
Pros: "Someone greeted me ..."
Cons: "For the check-in crew to be more enthusiastic, helpful, engaging and going above and beyond for their clients…"
Pros: "Lots of leg room, love the personal entertainment system. I’ve never been in first class but that looked better than the other planes I’ve been on too!! Meditations for anxious flyers?? Wonderful!"
Cons: "Only thing that could’ve been better was getting my booze for free. Otherwise, I was legitimately surprised at how great the accomodations were!"
Pros: "JetBlue in Long Beach was great. Everyone had smiles on their faces and was so nice and professional."
Pros: "Very smooth flight and all the staff were really nice."
Pros: "The staff was very nice."
Cons: "We wasnt told how to use the tvs and where to put earbuds."
Pros: "Smooth flt Organized boarding Pleasant staff"
Cons: "I didn’t have my jet blue care package with eye mask and ear plugs :(, luckily I had my last pair from my last flt!"
Pros: "the flight crew was nice."
Cons: "i hate the delay. they delayed the flight because they had to switch planes. i missed my friends funeral because of this. i will never fly with Jetblue again."
Pros: "Complementary upgrade was a pleasant surprise. Will definitely fly Jet Blue again!"
Security area in terminal 3 needs to be made much nicer. Less claustrophobic and use of glass and big ceilings wouldhelp
Pros: "The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art."
Pros: "Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment."
Cons: "Cheaper baggage rates"
Pros: "Very friendly crew. The meals are good, nice variety. Hot food is hot."
Cons: "Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily."
Pros: "The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good."
Cons: "I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey."
Pros: "Speedy boarding and good locker space"
Cons: "Lack of room in seat especially with seat in front reclined."
Pros: "Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!"
Cons: "I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well."
Pros: "The food was good. The lane was comfortable"
Cons: "The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines."
Pros: "I like the professional approach of the airline and the staff. Seats are really comfortable and i did not need my sleeping pillow at all as the headrest of my seat was already so comfortable."
Cons: "There is not much which i did not like about this airline. Just like other airlines, now have started feeling that Economy class travellers are being approached with bit biased approach in hospitality though they have major contribution in meeting flight running expenses. All airlines should start considering this fact and improve the overall approach."
Pros: "The crew were informative and friendly and attentive. We fly often and the food on this flight was the best we have had in a very long time, and we weren’t even expecting any. Thank you for a great flight Virgin ,"
Cons: "Long walk to the gate but no problem"
Even though we had an airline approved car seat they insisted it was too large to fit in the plane. This same car seat has traveled to 18 different countries on at least 12 different airlines, including our initial flight on the smaller of the two aircraft used for our round trip travel. When we attempted to push the issue we were told to either check the seat or we could just stay in Helsinki (our layover location). The reasoning was because the flight was full, even though we occupied all 3 seats on our side of the plane/row. The the flight attendant then had the nerve to come back and make a smart comment about how the 2 year old was just as safe sitting in his seat alone (complete BS, because anyone who has ever tried to get a 2 yr old to sit still without a seat for 2+ hrs knows it is not going to happen).
Cons: "I didn't like putting two family on different seats far from each other"
Pros: "The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!"
Pros: "Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Cons: "Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways."
Pros: "Crew great."
Cons: "Seats too close together. Armrest on aisle could not be raised making exit almost impossible."
Pros: "Everything! I never knew Finnair was such a great airline."
Cons: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."
Pros: "Nothing"
Cons: "Very long delay, got bumped for a flight the next day. Horrible experience"
Pros: "The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!"
Cons: "There was no soap in the toilet..."
Pros: "I got an extra blanket."
Cons: "We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then. Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras."
Pros: "Overall it was a great experience with Finnair, the plane was clean and spacious. The crew was very nice and helpful. The food and drinks were great as well"
A perfect 2+ hour flight. No amenities, but we did not expect any.
Cons: "Sorry the attitude to help people after a cancelled flight is sucks,"
Cons: "I could not check in online and BA is not available on the kiosk in the airport."
Pros: "The food was quite nice for airline food and the crew was very helpful. Would have like to have been seated together but it wasn't worth the price to upgrade."
Cons: "The return flight was utter chaos for boarding and lots of grumpy people. Making a connection in Philadelphia was quite harrowing as there wasn't much time to make the connection and the lines at the immigration kiosks were terrible."
Pros: "Crew is kind, polite and patient. Food portions are adequate. Entertainment is on par on upgraded 747s to other aircraft in the fleet now."
Cons: "Be careful of the Chicken Curry main. Wasn’t expecting it to be extremely spicy. Seat pitch is tight but generally comfortable due to the unique headrests of these new seats. USB power was provided. Arrival into JFK was terrible. BA’s T7 is so crowded and dated I could literally touch the ceilings above my head while waiting 2 hours for immigration crammed into desolate conditions."
Pros: "Nothing"
Cons: "Flight delayed for 2 hours at the gate. Crew clueless about how to serve the food. Poor old BA. I remember them when they were good!"
Cons: "Check in with British at LHR very bad and slow"
Pros: "Nothing"
Cons: "Cancelled our flight and cost us a lot of money. Then Rebooked us through another carrier and we waited and they wouldn’t take us, said there was only two seats left and we would have to wait until the next evening for another carrier. Wow just terrible service. We drove five hours for this. I’m afraid British Airways is too big of a company and doesn’t really care!"
Pros: "The wine was good"
Cons: "Least expensive tickets. Food was the least expensive, very popr"
Pros: "Crew was superb, friendly, professional and made the flight seen shorter than it was. Plenty of decent food, movie choices and beverages. Plane was clean, safe and we arrived ahead of schedule."
Cons: "Seat and leg room in coach was small, as are most airlines."
Pros: "The crew was extremely kind and selection of food/drinks was excellent."
Pros: "Nothing. The airline changed the departure time for the first leg of my flight so I could not check my connection and had to cancel my flight and rebook with another airline."
Cons: "Keep scheduled flight times."
Cons: "They lost my bag and I still haven't heard from them"
Pros: "The plane was nice."
Cons: "The crew was kind of slack. They didn't have aqua con gas. The toilets were not kept clean."
Pros: "One lady was so mean when I asked her a question ."
Cons: "Be more smiling and helping customers when needed"
Pros: "Don’t feel fully informed of what is going on. Had overhead bin opened and seat reclined during takeoff."
Pros: "the plane was clean and in excellent condition. crew was very professional and courteous. food ok Entertainment and screen quality very good."
Cons: "seats could be improved but overall not so uncomfortable"
Pros: "Food on board was really good in general and some of the crew members where so polite and helpful but the rest of them nop."
Cons: "The way the crew was serving the meals and offering everything was disappointing, in few word no good. Coffee, coffees anyone? Coffee, coffee! Please! That’s not a way for serving"
Cons: "The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination."
Cons: "My entertainment console went out right after takeoff. I can’t sleep on a plane, and I waited 5 hours for the attendant to finally reboot it. And one rather surly, overweight attendant with attitude"