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Pros: Nothing

Cons: Time schedule Better customer services

Pros: Taking off on time. Good service and helpful from all the stuff.

Cons: Keep it like that

Pros: The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again.

Cons: Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea.

Pros: The crew was great

Pros: Good amount of leg space

Cons: Entertainment

Cons: Food should be much better than this. Otherwise everything is ok.

Pros: Food was quite good, and they were great about continually offering beverages throughout the flight.

Pros: The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt.

Cons: It’s standard European airline. Don’t expect Cathay, Singapore or Emirates.

Pros: The crew were very friendly and accommodating.

Cons: Most long flights giveaway a personal kit. They didn't.

Pros: Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional.

Cons: Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours.

Pros: Great flight.

Cons: Gate change confusion unnecessary

Pros: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Cons: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Pros: Crew was nice

Cons: It was extremely loud the entire trip and after traveling for more than 24 hours beforehand, it was an extremely uncomfortable trip.

Pros: Nothing

Cons: I was charge a terribly high exchange rate for this tickets! Not acceptable at all.

Pros: Crew was friendly

Cons: To many transfers

Cons: Delay due to strike

Pros: Flight and the crew!

Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Cons: Everything was OK

Pros: The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights.

Pros: Very friendly crew

Cons: In-flight system had some errors

Pros: Good selection of movies.

Cons: Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.

Cons: Flight was delayed for 4+ hours

Pros: Everything works and quick to get to destination.

Cons: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Cons: All of the less than good, obvious!

Pros: The sear was messy they didn't clean it it was full of pieces of bread.

Cons: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.

Pros: Spacious business class seats, excellent meals

Cons: Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options.

Cons: Advertised October Pink products but did not have them for breast cancer support

Cons: Seat recline was broken- wouldn’t hold position.

Pros: the entertainment was fine

Cons: I hadn't ordered a vegetarian meal and therefore couldn't eat anything on the flight - everything was red meat based, the seats are tiny which is rough on a long haul, the airline asks people to take off headphones 30min-1hr before arrival, crew was incredibly rude, aircraft was old

Pros: The boarding was great! The flight was very comfortable. We had enough blankets and slept through the flight. I have an allergy to soy and the crew was nice enough to provide an alternative that was not on the menu.

Cons: More food options for those with soy allergy.

Pros: Boarding and off boarding was very fast

Cons: Food options/quality

Pros: Great crew in business class!

Cons: Wifi was terrible, entertainment is below average and angle seats for a 12 hour flight is sub par. The food was so so

Pros: On time. Very professional. Staff works hard. This was the longest flight I’ve ever done; 16.5 hrs and I can’t tell you how great everyone at Cathay Pacific was. They made a difficult flight quite bearable. That’s saying something.

Cons: Food and drink service

Pros: Well fed and provided beverages on trip. Food not gourmet----but what do you expect? Crew was pleasant and helpful.

Cons: Sure could use a little more leg room. I am 6'2"--so know I am taller than the average bear, but I think even a 5"8" man or woman finds the legroom a little tight---especially on a 15hr flight. On a 3 to 5 hour flight--OK. The legroom was durable--but you asked waht could be better and that point sticks out in my mind.

Pros: good service, nice staff, confort ok

Cons: food can always be improve but overall ok

Cons: Cleaning of bathrooms

Cons: Food

Pros: Crew was amazing

Cons: Qatar Airways could improve food selection for business class.

Pros: everything, the crew was efficient

Cons: more African entertainment to be added on the Johannesburg route

Pros: One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!

Pros: I liked the size of the cups for drinks: smaller than usual.

Cons: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.

Pros: Superior standard

Pros: Outstanding Crew Service! Very attentive to passengers

Cons: Improve Ear Phones given to Business Class Passengers. Overall quality of units r cheap looking. Sound quality is also exceedingly mediocre

Cons: Seats, crew, food.

Pros: Trip from JFK to Wuhan was a pleasure unfortunately flying to China has great problems if you are Transit passenger as Iowa's continuing to Bangkok Bangkok

Pros: No..no redeeming features..

Cons: Coffee was the worst I've ever had. The 2+1 powdered mil and coffee stick. Truly awful. But i suppose there aren't many people on the flight who would order coffee..I would even pay extra for a coffee if they had a quality option. Food is comparable to a school canteen. I would probably pay 20rmb for this in Shanghai. Frozen butter for the half-frozen bread. They really couldn't do worse...

Pros: The crew and the food were great!

Cons: The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices.

Cons: I not get to go my flight, I couldn't get reimbursement

Cons: Seat angle adjustment was not the most comfortable for sleeping.

Pros: Despite being a short flight, they gave food

Cons: Nothing. All ok

Cons: Missing a bag , longer wait time at Abu Dhabi

Pros: Food varieties are not that good

Cons: Make the food quality, quantity and varieties to be improved

Pros: The crew was very good.

Cons: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.

Pros: Business Class Seats were comfortable