Enough seat availability for us to move a little and so sit together - but the flight was half an hour late
On time departure; arrived early into Faro. Air Malta operating flight, crew friendly and efficient.
I didn't eat any food so can't comment on that. The prices on the plane are extortionate (as are all prices on planes). Everything else was seemless and a great experience
I need assistance and I could not fault it at all. I suffer anxiety and I was always put at ease by assistance staff, and the banter was good. On board the staff was so very nice and kind and showed empathy. Thank you to them. It was my first time travelling since I lost my husband and was so grateful to them.
Guide passenger if fhey board from front or back door cause it was a total mess
Great flight just took some time to board even when lining up early for the flight, even taking off took longer then expected.
Take off was great but landing is always with a bump.
Ryan air flight was good. Nothing to complain about. I had heard absolute horror stories about Ryan air so was worried about the flight but everything went smoothly. We have had two Ryan air flights with no problems. Last flight is Vernon come. Palermo to Milan. Fingers crossed.
Flight was delayed by 1 hour 45 minutes. Aircraft was cramped, dirty and uncomfortable. Boarding staff more interested in charging you for oversize baggage than getting you on board. Overall not a pleasant experience.
A delay of almost 3 hours. It was evident that the staff wanted us to board urgently, to the point of rudeness, to avoid paying compensation
I upgraded to the business class cabin. It was the poorest business class I have ever experienced. No access to any business lounge in Tampa airport. Seats are not comfortable. I had a window seat and had to step/crawl over the next seat. Food was mediocre and service below average for business class. Bathroom location was ridiculous. No place to wait. I cannot believe I paid this kind of money and will never fly Lufthansa Discover again. They really should reimburse me somehow.
Flight map did not work. Crew was great, food was good, plane took off on time and landed early. That's all I can ask.
Paid for exit row at the back of the plane. Window seat with lots of leg space. Food was inedible (as usual). Brought my own.
Give yourself over 2+ hours layover because if flight is slighlty delayed and you miss your connection, Lufthansa will do nothing for you
Efficiency of staff, and comfort and cleanliness of aircraft was all great. Maybe a hot drink without payment at that time in the morning would be good!
We flew first class - the screens are outdated and very small. Even on highest brightness level is was hard to recognize anything. Food was on average, nothing special. Champagne served was the same other airlines serving in Business Class.
The plane was late (as was my flight out from Birmingham the day before)
The flight was delayed by an hour. Made the connection uncomfortably tight.
When we went to the lounge they told us to go into the main lounge and not the full business class section, later they told me that Lufthansa wont pay the full fee to alloq the business class passengers entry to the nicer sectikn where all the other airlines nusiness class passengers go into. Very poor arrangement.
Not what I expected for the last leg of a $5100 business class experience. Boarding was a nightmare. The flight was delayed and I had to keep checking my email to ensure I was at the right gate since the airline or the terminal had no clue until 15 mins prior to boarding. Food was gross, limited drink options.
Everything was streamlined. Timely take off. Early landing. Great flight
Low-cost airline. Airbus A-320 and 321 series are not comfortable on flights taking more than 3 hours. Seats are uncomfortable. Very limited foot space, especially when having a bag under the seat in front of you.
Typical wizzair flight, nothing special , but as there were flight in the evening we got sandwiches with 50% discount. Terminal wizzair is using is awful. Separate from normal airport, no duty free and only one cafe. Also was late for more than 2 hours but we didn’t got any food or water vouchers.
Timely departures and arrivals. The seat was slightly forward leaning which made it uncomfortable
Flight was delayed by two hours and we then sat on the runway for another 40 minutes and circled Gatwick twice making it 3 hours later landing this is very poor compared to all the other operators I’ve flown with the outbound flight was an hour late
There were not enough staff and signage to direct people to Wizz Priority lanes for check-in and boarding. It didn't feel like we were Wizz Priority holders.
Had to pay £45 to check in at the airport because I didn't check-in online at least 3 hours prior... and it wasn't mentioned on the booking / App (online check-in is only marked as "included service"). Upon landing, captain failed to land the first attempt and had to take off again for an re-attempt. Overall mid experience, would definitely pay a bit more at first to avoid this again.
Two of our boarding details were missing and they wanted to charge us 84 pounds for that, although it was totally their fault
They boarded us despite knowing we wouldn’t be taking off for another hour and boarded us into a plane who’s air conditioning was not working properly. So we were sat in a hot plane for an hour with no access to the bathroom getting hotter and hotter. A little bit of communication between the teams would have avoided this.
I planned to be working during the flight but next to and in front of me there was a family (basically all around me) who had screaming kids all the way long and they were rude and the kid was kicking me as well and constantly wanted to grab my phone etc. I was so pissed, I didn't think they will travel priority so I didn't think they'll sit next to me but they did. I asked the crew if there is a chance for me to go to another seat far away from there...And they were so kind, immediately after take off they showed a seat for me that is far away from these people. I'm so grateful for this!!! I hate that I cannot figure out these things in advance. I WOULD BE HAPPY TO PAY MORE IN ADVANCE TO MAKE SURE THERE ARE NO FAMILIES W KIDS AROUND ME!!!!
Seats not as comfortable as I had hoped. Food was very nice, service was fine. Entertainment options very nice. Had thought the premium economy was a more plus 2-3-2 layout but it was a 2-4-2 with seats not as wide as I had expected.
I flew four flights on British Airways within two weeks. I was unable to download the boarding pass to my phone for any of the four flights. I could check-in for my flight but the system would not give me boarding pass. I tried multiple ways and multiple times. I discovered many other passengers also had the same issue with their boarding passes. No explanation or acknowledgement by BA.
The crew and flight was fine and enjoyable…unfortunately, when I arrived to Bari and received my checked luggage(that I bought for this first trip to Europe), one of bags had a huge dent in it and the other had a completely damaged/broken wheel that made it very difficult to travel the rest of my time in Italy. Very disappointing and frustrating!
The plane was a long way from departure lounge. The plane looked tired but got us there.
Lovely big plane. Excellent take off and landing. Cabin crew were so nice. Flight in time no delays
Because our ABZ-LHR flight was cancelled by BA for reasons they refuse to tell us--not weather--we did not make this flight and were booked on the following day. BA offered no assistance to us on the phone or in the airport, and we had to find a hotel at Heathrow on our own.
Horrible - flight was delayed by 6 hours - we boarded, were made to de-board due some technical fault; aircraft changed; special meals request on new flight - all went awry. Landed in Dulles airport; breezed thru immigration; as Business Class passengers or baggage was delivered almost 90 minutes after landing; air tags indicated the bags were just near the carousel but the unhelpful BA staff - Maria and Ghina refused to give any update - palming it off on some imaginary invisible “manager” despite air tags evidence showing it right there. So about 50-60 passengers waiting and getting infuriatingly impatient for their bags coz one container was not delivered. Finally after much argument by some other passengers Maria condescended to go to the “ramp” and within 5 minutes the baggage was delivered miraculously. Question is why couldn’t she have done it one hour earlier ? Poor poor experience once again on Business Class BA.
Poor service, antiquated plane with 2-3-2. B-class config upstairs. Tight and not comfortable—not what I expected for paying B-class! AND my bag didn’t make the transfer, bag will be delivered the day after it lands!
Cheap Flight Fares would not provide booking info. I canceled the reservation and we arbitrated with American Express. They provided erroneous info to Amex and it was determined that C.F.F. deserved the price of the ticket. Worse experience I've ever had.
Seating space is appalling. Seats and all surrounding area in "Economy" is built for individuals shorter than 4' 10" and below 120 lbs. Ridiculous. While I'm not expecting fine dining, the food was the worst airplane food that I can recall.
Far easier than I expected it to be. Checked in online & had our boarding passes emailed through. Straight through security & boarded on time. No issues.
Shocking. Faults with the plane in both directions which caused delays with no compensation
Very efficient boarding. Plane lready for take ooff10 minutes before time.
Great crew. Seats do not recline :( but it is budget so i should have known. Otherwise comfy leather chair. Slight slim chair but again budget so expected. No entertainment do makes journey boring. Recommend packing plenty of snacks and games or download plenty of films and music in your device. Staff excellent. Clean flight. On time.
Both of my flights had issues with their time slot with air traffic control, so they left over an hour late and the flight back to London was delayed by over an hour. Please provide more clarity about baggage requirements on booking sites, your website and within the app. I had to pay for extra bags at the airport when departing London, because they didn’t specify that your carry on bag can only be a backpack and not a trolley, my trolley bag fit the size requirements of the backpack but still I was made to pay
The crew at Check-in was very helpful. It’s was appreciate.
It’s a budget airline. You get what you pay for. They insisted on getting us out of the gate and into our slot on time. They got us to the destination safely. Aircraft was clean and well maintained. What more could we want
Half an hour delay. Squeezed into a small Departure Lounge with very few seats. Noisy flight with screaming unruly kids. Loud IPads and Phones. Heaven!
Were delayed in the airport for 5 hours with no explanation. Flight kept getting delayed by an hour at a time and wizz air staff were no where to be found
The flight was delayed 5 hours and I'm and invalid,I wan a refund for this
