Find Cheap Flights from Bristol to Rome (BRS - ROM)

Long wait time for luggage to appear on carousel

Their check in system is not clear.. We have a reservation for 2 passengers, and in the system I paid for an extra luggage... considering the price I paid I didnt realize that that was only an extra piece only for one passenger, so we had to pay 57 euros for the additional piece of the second passenger at the counter... considering the total ticket for 2 passenger was 120 euros, that increased the total price for almost 50%... Not even in Mexico the ticket for these kind of low budget airlines are so confuse and "tricky".

There was not one thing I liked from the flight, everything was poor

From the flight attendance to the plane everything was terrible

The easyjet app is really not good. I only received updates through Kayk app on my phone about delays that were constantly increasing and decreasing in time. At one point, there was a delay for 1.5 hrs, but suddenly, the delay changed to just 30 minutes. If I hadn't of had my other app, I would have never known. Secondly, the easyjet app didn't save the fact that I had checked in. This caused an issue when I wanted to access my boarding pass getting onto the plane. I tried to see it, but the app said my plane had taken off and so I couldn't access it and therefore, wasn't sure of my seat number. Next time, I'd just appreciate a paper boarding pass because the issues that occur on the phone are too numerous.

Boarding with kids was difficult.

I liked the crew, professional and courtois. The nice new plane. But the boarding was a little bit late, and so the departure.

I was a little frantic checking in to this flight but the ladies working at easyJet made the experience so much better. They were helpful and kind at a time I really needed it most. I really can't thank them enough.

Nada

There was not one thing I liked from the flight, everything was poor

From the flight attendance to the plane everything was terrible

Quick boarding. Even though late getting in, quick turn around on the plane.

My flight was late getting in. Small seats and remember nothing is free! Highly recommend the upgrade to speedy boarding.

Boarding with kids was difficult.

It was appalling. 2 hour delay. Good reminder why I never fly them usually.

The easyjet app is really not good. I only received updates through Kayk app on my phone about delays that were constantly increasing and decreasing in time. At one point, there was a delay for 1.5 hrs, but suddenly, the delay changed to just 30 minutes. If I hadn't of had my other app, I would have never known. Secondly, the easyjet app didn't save the fact that I had checked in. This caused an issue when I wanted to access my boarding pass getting onto the plane. I tried to see it, but the app said my plane had taken off and so I couldn't access it and therefore, wasn't sure of my seat number. Next time, I'd just appreciate a paper boarding pass because the issues that occur on the phone are too numerous.

The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character.

It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish.

Service

Only one queue for boarding. Flight late on arrival.

Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you.

The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on.

Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too.

There is a bus to the plane, so that takes a bit of extra time but they are very well organized.

Nothing special to mention

No luggage room above our head, we had to leave our luggage somewhere else far from our seats and the crew should help us promptly to get those luggage back but no, we had to get it ourselves and had to wait till the very end after all the other passengers have already got off the plane. Not fair on us when we were sat next to exit but had to anxiously wait. Shame!

Quick boarding. Even though late getting in, quick turn around on the plane.

My flight was late getting in. Small seats and remember nothing is free! Highly recommend the upgrade to speedy boarding.

Their check in system is not clear.. We have a reservation for 2 passengers, and in the system I paid for an extra luggage... considering the price I paid I didnt realize that that was only an extra piece only for one passenger, so we had to pay 57 euros for the additional piece of the second passenger at the counter... considering the total ticket for 2 passenger was 120 euros, that increased the total price for almost 50%... Not even in Mexico the ticket for these kind of low budget airlines are so confuse and "tricky".

Delays

Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane.

What is there not to like about KLM? I cannot find anything.

Flight was efficient enough and staff were friendly.

It was delayed quite a bit and more on-time updates would have been appeciated.

The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character.

It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish.

The staff was fast and curteous.

There is not anything to complain about besides the usual discomfort of travel.

Long wait time for luggage to appear on carousel

Nothing special to mention

No luggage room above our head, we had to leave our luggage somewhere else far from our seats and the crew should help us promptly to get those luggage back but no, we had to get it ourselves and had to wait till the very end after all the other passengers have already got off the plane. Not fair on us when we were sat next to exit but had to anxiously wait. Shame!

There was not one thing I liked from the flight, everything was poor

From the flight attendance to the plane everything was terrible

Their check in system is not clear.. We have a reservation for 2 passengers, and in the system I paid for an extra luggage... considering the price I paid I didnt realize that that was only an extra piece only for one passenger, so we had to pay 57 euros for the additional piece of the second passenger at the counter... considering the total ticket for 2 passenger was 120 euros, that increased the total price for almost 50%... Not even in Mexico the ticket for these kind of low budget airlines are so confuse and "tricky".

Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you.

The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on.

Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane.

What is there not to like about KLM? I cannot find anything.

Service

Only one queue for boarding. Flight late on arrival.

Price

Klm flight has very congested seating Getting information about eticket was pain

Everything was generally good. Food was slightly below average.

Neither the JFK counter agents nor the flight attendants knew if I could transition in Brussels onto Bulgaria Air without exiting and re-entering. In fact, it is a simple process in the Brussels Airport transition zone, with the friendly help of Bulgaria Air agents. Breakfast is a box of sugar: shrink wrapped muffin, Toblerone bar, orange juice. These are all sugar delivery systems.

Delayed and JFK wasn't ready for us. So more delay

I had an aisle seat.

No entertainment provided, except for the option to connect to their wi-fi. However, if you didn't have a wi-fi capable device, you were screwed. The food was disgusting - the worst I have ever experienced on a flight.

Crammed seats, not very clean, took pictures, very dirty.

Long wait time for luggage to appear on carousel

Well organized and sweet staff

I liked this airline. Will book again.

It was appalling. 2 hour delay. Good reminder why I never fly them usually.

Boarding with kids was difficult.

Crew service

Flight delayed.

Free wee cake.

Nothing in particular.

Service

Only one queue for boarding. Flight late on arrival.

Flight was efficient enough and staff were friendly.

It was delayed quite a bit and more on-time updates would have been appeciated.

The crew members were kind and friendly and went the extra mile to be helpful.

The entertainment screen was about 6 inches wide and there were only four movies to choose from (one that was older than the hills). The screen wasn't clear. Hard to believe that there was such poor technology for a flight from the U.S. to Europe. Also, there were no ports to charge phones or tablets which made it near impossible to watch entertainment on a phone or tablet due to low battery levels. The wi-fi was not strong. I typically like food on an airplane, but this food was not something to be enjoyed. I hope to not fly Brussels Airlines/United again. I'll stick with British Airways and American.

Delayed and JFK wasn't ready for us. So more delay

Very nice service economy privilege, friendly crews, good food, water service at flight start, room around knees, blankets, all very good

the headset plug in needs maintenance. it had to be plugged in and re-positioned several times to get it to work

I had an aisle seat.

No entertainment provided, except for the option to connect to their wi-fi. However, if you didn't have a wi-fi capable device, you were screwed. The food was disgusting - the worst I have ever experienced on a flight.

Price

Klm flight has very congested seating Getting information about eticket was pain

Free wee cake.

Nothing in particular.

The staff was fast and curteous.

There is not anything to complain about besides the usual discomfort of travel.

The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier

As above

Quick boarding. Even though late getting in, quick turn around on the plane.

My flight was late getting in. Small seats and remember nothing is free! Highly recommend the upgrade to speedy boarding.

I liked the crew, professional and courtois. The nice new plane. But the boarding was a little bit late, and so the departure.

Delays

Boarding with kids was difficult.

Very nice service economy privilege, friendly crews, good food, water service at flight start, room around knees, blankets, all very good

the headset plug in needs maintenance. it had to be plugged in and re-positioned several times to get it to work

Poor customer service.

Very dirty plane, limited space poor customer service. Took pictures of stained trays, seats. Very gross.

Crammed seats, not very clean, took pictures, very dirty.