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Pros: Very nice plane and we left on time and the flight was very smooth.

Pros: Instructions for connected flights at airpotr were clear

Cons: Connection time 10 minutes instead of planned 30

Pros: flight crew was amazing.

Cons: Boarding was poorly handled by airport staff

Pros: They waited for transit passengers Were helpful

Pros: The food

Cons: My seat wasn't working properly and wasn't comfortable.

Pros: Great food options, very tasty. Crew was attentive, polite and professional.

Pros: Very uncomfortable

Cons: More cushion

Pros: Staff is the best, very accommodating.

Cons: It was an old plane so not much comfort in business class

Pros: Price

Cons: Uncomfortable seat and to close to seat in front. Could barely put tray table down!

Pros: Smooth journey

Pros: Was on time and staff is always great

Pros: Pilot kept us well informed.

Cons: Flight attendants were rude and impatient with anyone not speaking greek.

Cons: 45 minutes delay..

Pros: Crew was awesome.

Cons: The transfer at Moscow airport is too slow. A huge jumbo jet of over 200 passengers gets re-checked only by two teams of security check assistants. Elderly and families are eager to pass the check-point as quickly as possible. And those guys in the airport are just not seeing the problem.

Pros: The service por a 85 years old was poor

Pros: Crew was excellent

Cons: Ear buds have very mediocre sound quality. None of our checked bags made it.

Cons: It was hard to keep the washrooms clean despite the effort

Pros: Ok

Cons: Ok

Cons: The boarding took such a long time to get every one on the bus and there were only two busses and we were left to wait out side on the busses in the cold.

Pros: the same

Cons: the same

Pros: The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning

Cons: The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!

Pros: The crew was good. The plane was clean. The snacks provided were good.

Cons: The flight was delayed so that could improve. There were no entertainment options. It was a short flight but at least they should have a audio channel or something.

Pros: Great flight

Cons: All great

Cons: The boarding process was awful! The airport itself is difficult to maneuver in. No information provided regarding the flight. Airport security and police very very rude!

Cons: The Seat was not comfortable and the entertainment console poor , I guess due to an old plane. Other wise excellent

Pros: The food

Cons: The plane was falling apart and there was no Ac. Dirty plane too. I was surprised how poor it was.

Pros: Crew was amazing. Seats were small. I had middle sear both going and coming back.

Cons: 2 hrs delay on top of bad adirtude

Pros: The seat was a little uncomfortable but the crew were amazing.

Pros: Reasonable space in economy class seats

Cons: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Pros: The aircraft

Cons: No overbooking next time!

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Pros: Crew was nice.

Cons: For some reason, we were put on standby despite having purchased tickets three months earlier. Apparently, they overbook by 10%. Thankfully, when we arrived in Kiev and went to the international transfers desk, they were able to fit us on our originally booked flight.

Pros: Arrived on time

Cons: By giving meal on three and have hours flight .not loosing my bag that has important heart medicine.

Pros: Beer, Anna

Pros: Not much to like. Two days before my flight I went on UIA website to choose my seat. There were many seats to choose from, ranging in price from $10 up to $50. I choose seat 26B, a $50 seat, it was near an emergency exit and has plenty of leg room. I get to JFK and received my boarding pass and didn’t notice the seat was 31A. I board the plane, and see someone is in my seat, look at my ticket and see the seat number isn’t as I requested and paid for. So I take my seat in 31A and wait patiently for the stewardess.

Cons: I didn’t like how the situation was handled. I had paid for seat 26B, and someone else was in my seat. The stewardess says there’s nothing she can do, the flight is full. I told her that I was fine sitting where I was, but I would like to be refunded for the seat that I reserved. Unfortunately for both of us, there was little that either of us could do to rectify the situation. I would have been satisfied with an explanation of whom I need to contact to ask for my refund, or have the situation brought to a managers attention that could help me. Overall it was poor customer service.

Pros: We were served a good little sandwich for a snack.

Cons: We went though boarding only to stand in a long line for 10 minutes or more waiting to get into the plane. They could have started boarding later.

Cons: Best

Pros: Flight was the best I've taken in a long time - comfortable plane with plenty of room between rows friendly crew and tasty food

Cons: Check-in was ridiculous it took almost an hour to check in even though there were not many people in front of us and boarding took a very long time

Pros: Fast and on time easy check in and kind stuff

Cons: To make the mobile application more friendly in mobile check in online ( copy all the passenger details automatically including the PNR for the boarding process and not ask again the same details that we fill in the tickets that anyway in the system see Ukrainian airline application for example

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: Nice staff and no delay

Cons: Instead of crisps maybe a bit of cheese or crackers

Pros: Friendly crew, upgraded seat was worthwhile

Cons: More snacks in between meals,

Pros: The crew was nice, friendly and helpful.

Cons: There wasn't an autobus ready to take us from the main terminal in Athens to the plane on the runway.

Pros: Nothing

Cons: My flight was cancelled. I was rebooked and I have no bags in Beirut

Pros: All was good- crew, logistics, food.

Cons: Some champagne.

Cons: No delays!!

Cons: Great service, friendly team and most importantly great food

Pros: The crews are always awesome. The food great especially since they always have cherry juice, my favorite!

Cons: The flight was delayed, and then seemed rushed at call Last Call. Also the ear phone jack was a double that even the TA ones didn't quite fit. Glad it was an overnight flight and slept most of the way.

Pros: Comfort and food with good entertainment.

Cons: Crew could be trained for better service, most all were rude and annoyed that they were there.

Pros: Seat was not comfortable

Cons: Seats

Cons: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.

Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Pros: Very friendly crew and on time with no problems.

Pros: Nothing

Cons: We were not able to board the plane. We left our morning flight from Madrid on time and arrived as expected. We hurried through the airport and went exactly where we were directed. Despite this, the gates closed on us while we were running to the gate. TAP sold us a service they could not provide.

Cons: Organizing the boarding. The food was a disaster and the seats was a joke, the most uncomfortable plane I’ve ever been on.

Pros: Thé crew was nice and helpful.

Cons: I use Air PORTUGAL twice a year. I can’t understand why they took our three trolley to put them in the baggage hold while they have enough space inside the plane. I would like to tell you that food is always awful in TAP AIR PORTUGAL flying from Dakar/Lisboa/Dakar. No respect for the passengers.

Pros: The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning

Cons: The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!