Find Business Class Flights to Road Town

My bag was lost with my medicine and I am very inconvenienced. I don’t know what happened, however I want you to do a better job on getting people’s bag back

The food that was offered based on class level of your ticket was absolutely ridiculous and disgusting. They didn't even hot tea to serve, the food was horrible. On our departure flight I was seated in premium plus economy and considering the cost of the flight the food was literally some of the worst I've ever eaten. On the return flight I sat in economy with extra leg room and was given a thin little throw "blanket" and a flimsy little pillow. The air condition was on artic and the seating arrangement wasn't really worth the money. The seat didn't recline good enough and the foot rest was laughable. Total waste.

Generally good but there wasn’t any staff available when my luggage didn’t appear at baggage claim in Fresno. It took about half an hour to locate a staff member to open up the room where it was being kept.

Good dinner and nice plane.Smootz flight. Breakfast had no sweet option. Seats hardly reclined.

Staff friendly and app worked really well. Modest delays were frustrating

Textbook great flight. On-time departure and arrival, clean plane, good food, friendly flight attendants. Checked baggage delivered promptly.

Liked Seat space in Premium Plus Disliked delay, poor management of boarding groups, missed meal at landing.

Customer service - staff was effective in getting my trip rescheduled

Did not like the seat spacing. The seat was very narrow and tight.

I was seated to an oversized overweight person that spread over to my seat. His shoulder overlapped my seat very uncomfortable.

Seriously, not displaying departure gate until very last minute is awful. Specially when you have to take an elevator and then transport to go to the sub-terminal. That’s awful in such a busy airport as Heathrow. And I cannot choose seat on this flight because it’s run by British Airways, even entering locator code.

Somehow I got “offloaded” even though I had my boarding pass and was in transit Food is horrible Staff were nice and cheerful No headphones were provided on 11 hours flight

Late boarding to clean plane from previous flight; initial boarding announcement not loud enough; fantastic cabin attendant front of plane

The staff were very helpful with lots of refreshments on offer. The toilets were clean. The seats were comfortable and entertainment was good. No complaints, it was excellent.

The main flight was OK but the second flight was chaotic with delays

amazing! they were so kind and allowed us to sit on empty seats so we could stretch our legs and sleep good. Food is amazing as well plus dessert in the middle of the flight!

All the British airways staff were very helpful and friendly. Every thing was very smooth running from checking in boarding and arriving 40 minutes early. Which is a brilliant start to your holiday.

Overall it was good but not great. The aircraft was an old and seats didn’t recline in business class unless you kept playing around with it.

No nice at all, delayed and I lost the connection over xmas

Food was terrible. Flight attendants OK. Only saw them at food service. Other than that they paid no attention to the passengers at all.