£556 Find Cheap Flights from Caracas to England – Compare and Save

We booked seats next to each other. When we got the boarding passes, they were for different rows. The crew were reluctant to help us, so we ended up sitting separately. 1. What’s the point of reserving by seat number if you’re not going to honor that reservation? 2. Even if it gets messed up between reservation and boarding, how is the crew going to deny us the opportunity to arrange to sit together. There were plenty of people flying alone. It could’ve been easily accommodated. Not very customer-friendly at all.

The worst experience I've ever had because the "people" @ Avianca wouldn't let me fly because they said I needed a round trip ticket

I had bad experiences before now was excellent I am glad they have business class again

Deplaning was a mess, I sat in business (seats are horrible) and the front door had a problem so we had to deplane from the rear exit. The stairs were not tall enough to reach so there was a large step down from the plane to the top of the stairs.

I had to go to the boarding counter for them to enter my return flight as it’s not with Avianca. There was a long queue as there were lots of people being called to the counter.

Worst airline , charge for everything even for water, seat space is very bad

Terrible. Flight was delayed without explanation, airplane was in poor condition (old, dirty) and crew was not in a good mood.

delayed rio bogota - delayed for 4 hs from bog to mia. the seat are too small

Boarding was very expedite. The chairs are fixed you can't rest comfortable during the flight.

Terrible Business cabin from GRU to BOG. I also flew from BOG to CUN on Premium seat, another disappointment. Not even water is offered for free! Avianca should be ashamed about this poor service.