Thai Airways offers a generous baggage policy with at least 20 kg of checked bags included.
Thai Airways provides seatback entertainment with a good selection of movies and TV shows.

| Low season | August |
|---|---|
| High season | December |
Direct departures
Chiang Rai to Bangkok Suvarnabhumi
Monday
Thai AirAsia, Thai Airways, Thai Vietjet Air
Thai AirAsia, Thai Airways, +1 more
Tuesday
Thai AirAsia, Thai Airways, Thai Vietjet Air
Thai AirAsia, Thai Airways, +1 more
Wednesday
Thai AirAsia, Thai Airways, Thai Vietjet Air
Thai AirAsia, Thai Airways, +1 more
Thursday
Thai AirAsia, Thai Airways, Thai Vietjet Air
Thai AirAsia, Thai Airways, +1 more
Friday
Thai AirAsia, Thai Airways, Thai Vietjet Air
Thai AirAsia, Thai Airways, +1 more
Saturday
Thai AirAsia, Thai Airways, Thai Vietjet Air
Thai AirAsia, Thai Airways, +1 more
Sunday
Thai AirAsia, Thai Airways, Thai Vietjet Air
Thai AirAsia, Thai Airways, +1 more
Direct returns
Bangkok Suvarnabhumi to Chiang Rai
Monday
Thai AirAsia, Thai Airways, Thai Vietjet Air
Thai AirAsia, Thai Airways, +1 more
Tuesday
Thai AirAsia, Thai Airways, Thai Vietjet Air
Thai AirAsia, Thai Airways, +1 more
Wednesday
Thai AirAsia, Thai Airways, Thai Vietjet Air
Thai AirAsia, Thai Airways, +1 more
Thursday
Thai AirAsia, Thai Airways, Thai Vietjet Air
Thai AirAsia, Thai Airways, +1 more
Friday
Thai AirAsia, Thai Airways, Thai Vietjet Air
Thai AirAsia, Thai Airways, +1 more
Saturday
Thai AirAsia, Thai Airways, Thai Vietjet Air
Thai AirAsia, Thai Airways, +1 more
Sunday
Thai AirAsia, Thai Airways, Thai Vietjet Air
Thai AirAsia, Thai Airways, +1 more
Efficient and fast check in, courteous staff at counter and on board. On time departure and arrival. AIR ASIA is my favorite international thailand carrier for reasonable cost and excellent customer service!
Efficient and fast check in, courteous staff at counter and on board. On time departure and arrival. AIR ASIA is my favorite international thailand carrier for reasonable cost and excellent customer service!
Delayed us three times, changed gates twice, and then tried to charge for food on the plane.
Not good in terms of amenities. For over 6 hours they don’t even provide complementary drinks or snacks-forget about dinner or lunch.
Air Asia just dreadfull. Always poorest customer service and very unwelcoming staff which is clearly bread in from the Top down from the CEO
Everything was good. The red seats were a scam. Just like any other seat but red. Although they let you board earlier which was very nice.
Other than the bus wait time to off board passenger when we reached Don Muang, everything else was excellent
Very good, it would be good if payment for drinks could be accepted by card too.
Ontime, no frills, the cabin is clean, the ticket price is lower than the full-service airlines.
Paid for a meal we didn't receive. They admitted they had forgetten ours. No compensation or rectification offered. We requested if they would just give us a glass of wine instead and we would call it even. Crew advised they could not do this and to go to Air Asia counter on arrival and request a refund. Our flight didn't arrive until 2am so this was not a viable option. The crews solution was if we wanted a wine we should purchase one. I was unhappy with that suggestion considering they had already ripped us off with our meal.
Took 4 flights in 5 days 3 out of 4 left late about one hour each.