Tivat airport was really terrible, but the flight was excellent
Kayak told me in the morning that the 16.40 flight would be late! It arrived late to pick us up and arrived at Manchester 35 minutes late. We then had to wait quite a while for the luggage to come through. Missed our train because of this!
Apart from the 3 hour delay, the flight was fine. The seats could have been a little more comfortable, but the staff were great! The seats are not as functional - removing the place to put your book / tablet is a real inconvenience. The food choices could be a little more varied / healthy.
Meals could improve Very plain and poor quality. I wouldn't mind payın more for better.
Seat spacing good ( I am tall), very friendly and competent cabin crew. Good updates from flight deck. Excellent boarding and disembarcation
Waiting for 2 people to come through security that delayed the flight. Everyone else made it on time, should have left without them. Flight was cold.
Crew was nice. Plane was crowded, Seats wouldn’t lean back. No free treats or drinks (not even water).
The flight was over an hour late taking off. Air traffic control on the outward flight caused the delay. Horrendous passport queue at Malaga. Families with children must dread it. Another Brexit negative
This is my second flight with jet 2. Both been great - lovely helpful staff. Will fly with you again
Boarding time was confusing. On boarding ticket it said 2:50 but then the board said boarding now from 2:20. In the end people were still boarding at 3:00 so it meant people were sitting on the plane for 40 mins. Staff were very friendly from check in to plane to arrival. Plane was fine for the type of journey. Food was adequate and good selection.
Check in, was fine, boarding was good, we left on time, punctual flight, aircraft condition was also good, Boeing 737-600 , all went well, I did not expect more or any better
Flight changed and cancelled several times over the months in advance that I booked it. However, actual flight went well, no delays, spacious seats. Had some landing issues but otherwise, fine. Also loved that they don’t check weight of luggage!
Seats are disaster, not comfortable at all. With my height 183 cm there were no space for my legs... The airplane was Turkish airlines and no entertainment on board.
Bad. Cancelled and delayed flight. Payed 25£ for seat but got just normal one. No one refunded the money.
Sadly the experience with the airline is worse one ever. Starting from the state of the inside that was filthy that flies was flying around our legs. The food is expensive than a restaurant, imagine a family of 4 spending almost £50 for just sandwich of bread and ham no tomatoes and lettuce in it and a small container of crips that is not up to 20 pieces and a can of coke or Pepsi, and unfortunately that is a person ffour hours pay of work before tax. I know the blame will go to high cost of living but even at that the price is too much.
Food and entertainment were not available, so my rating on those items isn't actually correct. There should be a "Not relevant" or "Didn't use it" option.
The flight boarded nice and early and this meant there was no sudden rush at the gate. The only down side was the cabin was very cold 🥶
Flying from Hamburg to Stansted was a nightmare if I have to be honest, the flight was due to leave at 15:50 and we ended up not taking off properly till 16:56. They really don’t have enough people doing the sorting of baggage where you get the sticker for your case before the security check, going through security was 10x more faster then the whole baggage situation.
Big delay on run way not much explanation why, missed a important meeting in Dublin, maybe if they did nt persist measuring everyone bag over 2 cm we would have got off on time.
The lady at the boarding gate was so rude. She was challenging people being in priority and looking them up and down as if they weren’t dressed for first class. This was Ryan air priority. We all sit in the same seats. She loudly called out to embarrass a man who she believed had cheated and got in the priority line. He had a valid priority ticket and even worked for Ryanair. Also challenging visas insisting people download them until they proved on the government website it wasn’t required to print. The Ryanair employee who was challenged said she is always like this. She also pulled people from regular boarding as they were fashionably dressed and upgraded them to priority and changed their seats. That was comical. I think she felt she should be working for Emirates first class, although they would t have stood for her rude behaviour
Good value for the money. Good leg room. Take off and landing very good.
Be on time and staff on airport could be a bit more nicest
Flight was good but delayed (45 minutes) which made other connections difficult.
It was fine. Communication was great as we were delayed
Great flight and great crew. Many thanks to them for their hard work making our trip so relaxing.
The plane was too hot inside. There was no entertainment and we had to sit on the plane for one hour before takeoff. There was no free wifi.
Don't fly Pegasus, terrible service at the airport and boarding was really bad. Both flights I took with them were significantly late. This flight had us all changing the gate at the last moment and it was chaos.withour explanation or apology. The planes have seats that don't recline and seats are really hard. The crew on board was good both flights, but that is the only positive thing I can say about this airline. It's not worth it and I won't be flying them again.
Pegasus Airlines which is the most efficient and cost worth low cost airline all over the Europe
Flight from London was delayed and we had to hurry up to catch the connecting flight to Riyadh
The crew were outstandingly kind and cheerful. We carried our cat and they offered help.
Late departure. No announcements. Boarding was a disaster. Some kind of technical issue scanning boarding passes.
It was like moving cattle around. Very abrupt, uncomfortable and not much hospitality
The crew was utterly non helping and non courteous.I asked for a water. The air hostess could have said it's paid . She informed me that I will come later after serving but never turned up. The seats were never comfortable.My first and last flight with Pegasus.I am not taking again
I had 4 flights for less than a week and there were no delays and issues. Thanks to the crews and for perfectly organised service.
