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Cons: Ability to check in earlier.

Pros: It was absolutely on time. Great!

Cons: The meal is always too spicy and for more south Asian style. I prefer more European meal.

Cons: Seats are very tight and are short on comfort. The "occupied" toilet signs not working causing queues. On meals, forget the things that are impossible to to sustain in a fresh/tasty state, like melon, Tomatoes fried, certain types of sandwich where the bread absorbs any liquid/juice, overuse of rolls. The meals are tested under almost clinical conditions, who ever travels Economy and tastes the food in situ. Put more of the edible foood in. People prefer a single course meal as against a 3 course with dead ends on each side of the main.

Cons: Food service was pay only on a 3.5 hour flight. This meant there was a good cart blocking the aisle THE ENTIRE FLIGHT! Nobody could get by to use the bathroom or to walk around. There was almost always two people in each direction blocked by the cart. From what I could observe, the cart wasn’t even stocked with the items people were ordering, as a flight attendant was CONSTANTLY running back and forth to the galley to get items that weren’t on the cart! The setup of this food service was HORRIFIC even for me who didn’t order anything. They never even were able to take orders from everyone- never even asked if I wanted anything. I don’t think I will fly British Airways again.

Pros: Great and friendly crew

Cons: In-flight system had some problems and seats seemed a bit uncomfortable

Pros: The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful.

Cons: Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat.

Cons: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Pros: I

Pros: Very helpful and exceptional in flight staff. Ground crew helped us through customs very quickly and made flight transfer very easy.

Pros: JFK flight - exit row has TONS of space at modest cost. Latest movies showing for free.

Cons: Inconsistent food: was decent outbound but less so on the return. Doesn't participate in TSA Pre.

Pros: The crew was top notch and accommodating. The plane was clean," and comfortable.

Cons: The headphones were cheap and made an echo when plugged in. Couldn't enjoy the movie.

Pros: They provided a lot of leg room and we arrived about an hour ahead of schedule.

Cons: Still don’t have my luggage yet

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Cons: Delay due to strike

Cons: Was 4 hours late

Pros: Seat spacing was good, entertainment was good

Cons: Nothing for this flight

Pros: The entertaiment movie & one of the crew very caring towards elderly

Cons: No delays

Pros: Crew and entertainment were excellent.

Cons: Communication about the delay at SFO was really poor.

Pros: Sleeping.

Cons: 1 hour delay Duden to luggages!

Pros: Clear communication about delays and boarding, comfortable seats, great service.

Pros: All services were very good.

Cons: Overnight sleeping in extended seats in Business Class were cramped.

Pros: We upgraded to first class, so everything was perfect!!

Cons: Nothing

Pros: One member of the crew who focused on the back of the plane was pleasant and kind during a one hour delay on the tarmac.

Cons: One member of the crew who focused on first class passengers complained about having to pick up trash, having to stay in Birmingham, and was just unpleasant. The AA system was down in Charlotte which effected everything. The attendant at the gate was very, very short with several passengers. There was not enough AA ground crew at our destination to allow us to embark. They couldn’t move the jetway and unload bags at the same time so we just had to sit there for 30 minutes. At 12:30am.

Pros: Everything was clean and new feeling

Cons: Food on offer was uninspiring.

Pros: Fast boarding

Cons: WiFi didn’t work

Pros: Nothing

Cons: They make flights to depart on time. Also they should tell anything about the reason when they are delaying four times for a flight

Pros: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....

Pros: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Cons: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Pros: The seat was not as cramped as the Greenland Airways flight preceeding this.

Cons: Not having additional fees for baggage. Please disclose that as part of the ticketing.

Pros: Swedish lady good, Spanish lady not as much.

Cons: Spanish lady.

Pros: Crew was very nice, professional.

Cons: Flight delayed 3 hours, then a seats were very cramped and uncomfortable

Cons: Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans.

Pros: Calm and safe, just like I like it.

Pros: Crew was sour.

Cons: Crew could have been friendly.

Pros: food good

Cons: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.

Pros: crew was pleasant

Cons: boarding was chaotic

Pros: Swedish lady good, Spanish lady not as much.

Cons: Spanish lady.

Cons: The crew was forced to stay seated the entire flight. They conversed very loudly the entire flight. It was very disruptive.

Pros: The stewardesses were not only beautiful (Jessica and Kesha) but extremely attentive and friendly.

Cons: There was nothing I didn't like about this flight

Pros: The cabin crew was efficient and very cooperative. My seven hour flight in economy class could not have gone better. Kudos to Delta for a safe and comfortable ride.

Cons: A few more audio selections would have been welcome.

Pros: Good flight, got home early.

Pros: Not much. Cheese plate was ok.

Cons: Felt like a sardine. Knees were up against the seat I front fighting for elbow space with person in the middle. Worse seating than Ryanair in Europe.

Pros: Short, sweet, uneventful

Pros: Seats and layout was updated. More room in economy. Staff was personable 3 bathrooms in economy rather than just 2.

Cons: Offer dinner service for a six hour flight.

Pros: my upgrades, I love them, thank you

Cons: mini pillows and eye masks :)))

Pros: it was and, it was as well

Cons: nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast.

Cons: Even a small coffee/tea service would be a nice addition.

Pros: Friendly staff

Cons: Fly on time

Pros: The flight was pleasant and we landed early.

Cons: British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated.

Pros: Crew good. Seat cramped

Pros: Great crew

Cons: The connection in Miami didn’t happen - the flights crew on the ORLANDO yo to Miami flight were rude and unhelpful - the plane sat in the tarmac waiting for a gate so flight arrived 15 minutes before planned departure - we inquired as to whether the plane would be held - response- despite having internet access was “ I don’t know “ you’ll have to check with gate agent - oh and by the way the flight attendant was virtually laying on the front seats - she as grossly obese and was so large as he walked the aisles she would hit passengers every time she turned around - we ran to the gate arriving 8 minutes before departure - gate was shut two gate agents were reading social media posts on their phones - we inquired about the flight - the gate agent said “ you missed the flight “ and then sat down and continued on her phone - the other one at least looked up and told us where to them go for assistance - eventually we were assisted and offferd 1 to wait u til the next day to go or to go through London - we took the London option. 1. I was informed by anAA employee they the connection is frequently missed due to similar problems. 2. Flight attendants and gate agents will bankrupt the airline with their horrible attitude. - they should be fired.

Pros: If I could choose my seat

Pros: Very attentive staff

Cons: I have no complaints

Cons: I think all was very good

Cons: The boarding crew wasn’t friendly

Cons: Lost my bags