|Avg. flight duration||7h 00m|
|Flights arrive in||Newark|
|Flights depart from||Dublin|
|Airlines||TAP AIR PORTUGAL, Aer Lingus, Icelandair, British Airways, SWISS, Lufthansa, Air Canada|
Pros: TAP airline didn’t charge me for a checked bag on my flight to Lisbon. On the way back to Rome I was met with blank faces and no options. They demanded the extra $70 for a checked bag. On my way to Rome, a group of students were yelling and crawling all over the seats and blocking the aisle. Worst
Cons: Full airline policies up front.
Pros: on time, food
Cons: I asked male attendant for pillow and blanket , he said no!!!!!!!!!!! foot rest would not stay in upright position, I could not remove remote from back of chair, outlet for headphones was broke.
Pros: Not much. Check in luggage charges destroyed the experience, this was not disclosed on the ticket itinerary
Cons: TAP charges $120 1st checkin bag, this was not disclosed on the itinerary or kayak site when we book the ticket. We expect kayak to refund this.
Pros: on time, food was good
Cons: seats are hard, painful for 7 hours..... crew was very noisy, very rough they kept hitting my arm. male crew hit the back of my seat to wake me up, he took away my food due to me sleeping.
Pros: Overall everything went better than expected. Flew Aer Lingus from East Coast through Dublin to Rome. Making the connection in Dublin was the easiest connection I’ve ever made and I fly multiple times every month. I would fly Aer Lingus to Europe again for sure.
Cons: We did not get to select the seats. I did get an extremely low priced fare so I was prepared. The seats were in the very back of the plane from Dublin to Rome even though there were many seats open throughout the plane. I couldn’t figure out how to purchase upgrades using the app.
Pros: On time departure and arrival
Pros: Everything was good except the flight from Dublin to Prague..., I was really thirsty.., and they charged me even for water..!
Cons: Free drink/ water on the second flight !
Pros: Unable to check in online. Not from phone. Not on website. Called directly and waited forever. And told must do at airport. Arrived and was told flight booked and full so bumped from the flight. Paid $2000 for a coach ticket and not able to get on either flight from Boston - so missed all meeting.
Cons: Join TSA you amateur / cut rate airline. Fix reservation system.
Cons: Seats are uncomfortable and better entertainment
Pros: The crew was great. I mostly slept through the whole flight, but they were very welcoming.
Cons: I probably should have paid more for a more comfy seat.
Pros: We arrived only about an hour late?
Cons: We boarded late which seems to be the norm for Iceland air. Usually when an airline is a few minutes late departing they try and explain why and then make up the time, but we received no explanation for the late boarding, or the even later departure, or for why we lost even more time in the air.
Cons: A light snack like a cookie or pretzels would have been nice, not just water
Pros: Iceland Air Was actually pretty good as far as the plane itself. But they did lose our luggage. We had an emergency with an unexpected death in the family. BThey really wouldn’t work with us for this at all to get home However they did put us in business class on the return trip as I am sor
Cons: Luggage lost. They had to reschedule our flight due to a cancellation. When we tried to do this directly with Iceland air they said we had to go through just fly and they were a nightmare to work with. Just Fly really would not help in any way with the family emergency effecting our return.
Pros: Crew were great and really quick through terminal 5 even though it was the school Easter holidays..
Cons: It was only when we got on board realised food was card only and limited to lots of sandwiches..A lighter option like the Bols salad I bought at Smith's would have been nice and could be a veggie choice. Not a big issue though just you asked what can be better.
Cons: This was a really old plane. The screens were really small And was so scratched and messed up that it was almost impossible to use . I was never offered a choice of breakfast before I boarded and I could not get what I wanted. You do not offer enough space fo list all my comments. Very unfair
Pros: On toile.
Cons: We logged 4.1 miles of walking in the airports because of gates and connection flights, baggage and customs.
Pros: Yes but when you offer a blanket deliver a blanket :)
Cons: When you offer a blanket or to heat up the food follow through :)
Pros: Seamless boarding and seat upgrade to economy premium.
Pros: The crew
Cons: Boarding by rows and not like cows all at one time
Cons: We were happy with everthing
Cons: It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled.
Pros: Great entertainment and food- all excellent.
Cons: Uncomfortable, small seats in Economy.
Cons: The flight was delayed by more than two hours leaving from Delhi to Zurich and by more than an hour leaving Zurich to Chicago. The service on the Delhi Zurich flight was minimal, inflight entertainment did not work in spite of the crew trying to reset, the bathrooms were AWFUL!
Cons: My luggage did not make it with me.
Cons: Cramped economy seats compared to Bombay to Munich flight.
Cons: Boarding by rows would avoid people rushing to line up ahead of time.
Pros: Crew was friendly
Cons: Flight delayed by over 3 hours, inflight entertainment did not work
Pros: Nice touches like pillow and blanket, lots of movies and hot meals.
Cons: My seat was very uncomfortable for such a long flight! It didn't recline and was cramped. Also I have terrible nut allergy and when I tried to communicate that to the flight staff the kept telling me to tell someone else.
Cons: Improve seat comfort
Cons: Way to small seating area
Cons: Boarding not organize properly Letting passengers go from front to back not good
Pros: Overall it was a pleasant flight, satisfied
Pros: lots of leg room and entertainment program has lots more choices to choose.
Pros: Seat was fine ! I was very thirsty and no free water..
Cons: Free drink/ water !!!
Cons: 3 hour delay without good communication
Pros: in flight entertainment was diverse and kept me occupied. the food was quite good, and free since it was a transatlantic flight. smooth flight and pleasant crew
Cons: Boarding is very haphazard and disorganized. Somewhat the airlines responsibility since they could keep it more controlled by enforcing what tows they will allow to pass. I couldn't do an online checkin with any of my Aer Lingus flights. As a result, my partner and I had seats far from each other and at the back of the plane.
Cons: There wasn't any food choices for people who are vegetarian. Needed more soft drink options and a lot more blankets to go around.
Cons: Smaller seats
Pros: The crew was very friendly and out going. They gave excellent service.
Cons: Give better updates if flight is delayed and speak more loudly when making announcement in the airport. It was difficult to hear their announcement.
Pros: They provide children with activity books and a meal which is helpful.
Cons: Iceland air serves no complimentary food. The food that they do have is sub par and very expensive.
Cons: Seats are uncomfortable and better entertainment
Pros: Economy class OK for comfort. Staff very friendly and helpful. Had enough bathrooms for size of plane
Cons: Food choices did not have any salads except falafel.
Pros: Smooth boarding and checking in.
Cons: Seats that can go backwards/recline more. Sleeping is a bit of a challenge.
Pros: Entertainment was a good distraction. Would have been nice to have different choices in each direction. Also easy to understand announcements in the terminal as opposed to in Newark.
Cons: Tickets were a bit pricey. The offer to upgrade was tempting but the smallest amount that could be offered was more than I was willing to pay. Your offer should say "make us an offer over $200.
Pros: The movie.
Cons: 1. the most crowded seating ever. 2. The worst food imaginable. Nearly inedible. 3. Never before have I been on an airline that ran out of water! Shame on whomever had the job of seeing that there was adequate water on board. 4. The plane was cold.
Pros: Plane was 1/2 full and I moved to empty row to stetch out and sleep. Quite comfy. Excellent music selection at least for classical.
Cons: Poor water service. Attendents came around twice on 8 hour flight offering a small plastic glass of water. Should have brought my own.
Pros: The crew was great especially Amy
Cons: The customs and security checks were too long
Pros: On time
Cons: Video did not work properly.
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