Overall a great experience. I didn’t like that they didn’t assign seats until we arrived at airport. All the employees we interacted with at the airport and on the flight were kind and helpful.
Since our earlier flight was delayed, we missed this flight and were rerouted on Lufthansa 2 days later.
Scandinavian Airlines is terrible. Flight was late. Lost luggage. Rude flight attendants. Terrible experience.
Ancient aircraft (busted armrests, poor cabin temperature with no option for passenger control). Garbage everywhere. Risible checking of safely conditions on landing. Also, late.
Cut out the nickel and dime pricing for "seat selection" and baggage, To do this on an international flight is just mind boggling. Seriously, why treat customers this way??? Nobody wants these hidden extra fees and everybody hates them. Also plane was too warm and no air vent, and water dripped from the ceiling at one point,
Scandinavian was perfect. Nice A350 with an on time departure and an an experienced crew. What a difference from TAP.
The staff were great, the food was good. I just hate being crammed in a tuna can for 10 hours cause I can’t afford a better seat.
The seats have no legroom. I was bruised on my knees for having them pressed up against the seat in front of me. Then I got food poisoning from the special meal I ordered. Pretty horrible all around.
Maybe more diverse entertainment. Although the inflight cameras were amazing 10/10
Got delayed, we missed our connection because of this and were stranded for hours in Los Angeles with no way to go home. Don't fly Scandinavian Airlines!!
Boarding was fine, difficult to understand the guy over the speaker though so we were unsure when exactly to board until they updated the monitor by the gate. Flight itself was fine, nice flight attendants, seats were comfortable enough, good selection of entertainment on the screens. Other airlines at a similar price point have included wifi though, at a minimum messaging, for free, so that was a little disappointing to not have that. But otherwise fine. Food was pretty decent, nice hot meal, good drink selection, nice snacks. Bathrooms were ok, could've been cleaned a little more often, but they were never bad.
On time, only a little turbulence, very competent and caring attendants. Clear information.
My issue is with the SkyWest terminal. The flight was not listed on the main airport flight screen list, and I had to do a Google search to locate the terminal and gate. We had to ask several airport employees where to locate the phantom gate. The airport did not provide adequate signage and was confusing. When we arrived, there was one vendor providing services that quickly closed, leaving zero options for food and drink while we waited hours for our delayed flight. The crew that assisted with check-in and boarding was VERY friendly.
No complimentary drinks or snacks offered on a 2 hour flight was disappointing but everything else went well
I love the direct flights. It saves a lot of hassle and allows immigration and customs in Ireland, making arrival much easier.
So, the trip from Dublin to LA did not really happen because the flight took off before we could finish the transfer.
The seats needs to be comfortables, at least please add more padding to the seats.
Dinner was fabulous. Would have enjoyed a wine with it. None offered... for sale??? Breakfast was disappointing but adequate amount of food.
The space between seats was reduced even further. Could not even open the tray table fully and got compressed the moment the front guy reclined. For a long haul flight it was extremely uncomfortable.
Unfortunately the flight was delayed for 50 min. Just as we were about to board so that was a drag. The boarding was average. The bag check in process was new to us and efficient. And the flight itself was smooth- basically no turbulence.
Everything was great except that I wasn’t issued a boarding pass for the second flight so they would not let me into customs until I had said boarding pass. Luckily a gate attendant from another Air Canada flight was able to print one for me so I could go through.
I suppose to board the plane AC5110 to San Francisco on July 16 2026 @07:00 am and arrive San Francisco at 09:25 am. At 9:30am still in YVR I was told the plane was delayed until 11:30 am to take off. Not until 11:35am the pilot of the plane declared that due to hydraulic system problem this plane was cancelled. After waited in a long pile up for negotiating with the counter-staff, I finally got the tickets for myself and my wife Yim Mei KONG firstly to Seattle and then transferred to San Francisco on the plane AS 2014 & AS 791 with Alaska Airlines. I suppose to attend the funeral of our friend in San Francisco on July 18 and a Memorial Gathering for the Birthday of the deceased on July 16, 2026. I arrived San Francisco at 9:40 pm that day (12 hours later) and couldn't joint the Memorial Gathering. This upset me a lot. I am seeking for compensation of this failing trip. Please let me know how to and where to forward my complaint.
Everything but the food was top notch value for the price
Flight was canceled due to labor dispute. Their customer service said I might be ok since strike was on sat. and I was flying Friday. The next morning it was canceled. It can ruin a trip and add stress.
Everything was excellent. Just keep doing what you are. I would travel with this airlines gain.
Flight was good. Really appreciate the second hot food offering. C
The chairs were too upright, but not awful. Boarding was fast and efficient and we did not sit too long in the plane before takeoff.
I didn’t realize booking through Kayak the pricing was in American fees and that I had to pay for my baggage when I arrived at the airport. I thought it was included in the price. For this reason I spent an extra $500. Next time I will book directly through the airline.
Kayak changed my Dublin flight and then changed it back to the original time before I left for Ireland. Unfortunately Kayak never booked me back on the original flight so when I got to the airport I had no flight to London. Very stressful. If I hadn’t gone very early and Aer Lingus staff so helpful it would have been a very wasteful day.
Everything was very excellent The food was great The crew was so nice 🥰👌🏽 I really appreciate and loved travelling with Air Canada 🇨🇦
Boarding was a mad rush as people still had issues with boarding passes and groups 3- 7 were asked to board when travelers were still stuck behind the document check. Food was one of the worst I’ve ever had in an Economy flight. The crew was very friendly though
It was extremely cold in the back of the plane. The seats are uncomfortable and space very small. Crew was excellent as usual.
Do Not Fly Iberia. Horrible experience. Iberia changes things at random -like the date of the flight and seat you have bought. After buying my flight, they contacted me and told me I had to return a day later. Then when I was boarding the flight, I discovered they had changed my window seat in a row away from the wing, to an aisle seat in front of the toilet! The worse seat on the plane. But it wasn’t just me- a family was scattered all over the plane. I was able to trade my seat because a father was separated from his son. Unfortunately the seat was the window seat directly over the wing, the loudest seat in the plane. I couldn’t sleep, even with noise cancelling earphones. Also, I ordered gluten free meal-which was tasteless and gave me cramps.
The flight was over two hours delayed. The aircraft was somewhat dated.
Great to have power available for every seat in Premium Economy. I do wish the WiFi was less expensive. It was 23-24 Euros for the flight for one device. And there were times it was unavailable.
At Barcelona, you have to get your passports checked before going to the E gates so give yourself time for that. The restaurants around the D and E gates are really limited compared to prior to passport control. On boarding, the gate staff tried to charge me EUR100 for my carryon, saying it was too big. I put it in their ‘measurement box’ and it fit with the top slightly protruding where the handle was. The gate staff then said my bag was ok to carry and put an ‘approved’ tag on my bag. I was bussed to the plane I boarded a ‘Level’ carrier which I had not heard of before. If you booked through a code share like American, you will be served food and alcohol on the plane. They do not provide complimentary ear phones or blankets. The internet was free but only for texting. WhatsApp worked but Spotify did not. Entertainment choice was adequate, movies were old and selection was limited. On arrival at LAX, my checked in bag was damaged as the wheel was broken. I am taking this up with Iberia. Their website and customer service was moderate in terms of user friendliness. You have to have all your documents and prepared to be patient and persistent. Let’s see how this goes. All n all, for the price I paid, I would recommend Level.
Alaska located my mother, aware that she had mobility issues and they seated her closer to the door. She and I were seated together so I felt more secure to be able to assist her. The desk attendant reviewed what steps to take when boarding. Allowed us to board first, we loved that. I was allowed time to help her board slowly, seat her, put all her things in their place before the crowds came through. These small details made me want to travel Alaska more when possible.
I originally chose two aisle seats for my daughter and myself in the same row. We got seated in the middle, three rows apart. Both of the men sitting in front of us reclined their seats fully leaving us NO room. A totally uncomfortable flight for eleven hours.
Flight was delayed by well over an hour. Communication was terrible.
How to get an aisle seat without paying extra? The young lady next to me was assigned the seat.
We loved our flight attendant (Emma, from Scotland), the meals were perfectly spaced out, and the in-flight entertainment was super generous and delightful.
Why don't they board from the back of the plane to the front. We have to move by all the people and their luggage to get to the seats.
The boarding call announcements versus the Staff announcements versus the digital signage board on the out-going and returning flights WERE NOT IN SYNC. I was sent through check and re-checks 3 times. WHY?
With three empty seats across the aisle from me I politely asked the crew if I could sit in one of those seats. They initially told me I couldn't do it for my safety. When I pressed them again they blamed the captain. So which was it? I didn't appreciate either nonsense explanation simply because they didn't want to honor my request.
Great room between the seats, food was excellent, very comfortable overall and could have stayed on the plane even longer
Flight was great (only a short hop from London to Dublin). Wi-Fi available on board(around 2 euros), power sockets, complimentary water and biscuit. Landin/ takeoff all went without a flaw.
Staff member at boarding gate was rude, and more than once!
The issue wasn’t necessarily with British Airlines but was a reaction to their delayed flight from Miami to London on Aug 18. Due to the delay out of Miami, we missed our BA flight with Aer Linguis on the 19th from London to Cork, Ireland. The attendant in London was helpful and rebooked us for a flight later that same day ($120). However, she failed to mention that as a result of the missed flight, our returning flight was also cancelled and the rebooking cost was $451. Disappointed at the lack of communication between airlines and between the agent and the customer.
Lost bag on an hour and a half flight with no connections - ridiculous!
You lost my luggage on the trip to Dublin and again on the way back, still waiting on luggage.
