£795 Find Cheap Flights from Edinburgh to the Democratic Republic of the Congo – Compare and Save

Luggage delayed and delivers 24 hours later … broken. No resolution… no response. We don’t have a suitcase for the rest of our 2 week trip

Unfriendly, 8 hours delayed, no lounge access even flying business. Don’t fly Brussels

Flight from London was delayed so missed the connecting flight. Taking 2 days to get to destination which should have only taken a few hours.

Bad baggage and people management at boarding forcing me to dispatch my bad despite being the perfect size and respecting everything perfectly, whereas many did not and many free empty spots on the plane as usual… making me loose time and my planned bus at arrival to go to Geneva. Costing me 100 euros extra! So Brussels airlines needs to refund me

All great. Very efficient. Good emails that kept us in the know

We waited in line for more than 30 minutes to go through the check in (after the staff summoned us). Once on the plane we had to wait almost two hours before takeoff. The copilot said that it was not their fault but that the plane had arrived late in the first place and lost the slot to leave again because of the heavy traffic, This is completely understandable in our times, but I would have expected a little bit of pampering from the staff. We received a tiny little cup of water because we complained. Not a coffee, not a cookie, no music on the plane, no plugs to recharge your cellphone. It was very cold inside the plane and someone asked for a blanket for a baby - very harsh answer from the staff, no blankets on this plane. I think they should review their instructions and team spirit as traveling is also the experience, not only getting from A to B. And it’s not fun to interact with staff that doesn’t seem like they are enjoying their job. And as far as I know and judging from the cost of the ticket Brussels Airlines it’s not even a low cost!

The crew and the flight were excellent, the food might be better!

Food quality is deteriorating each time, last year was very good. I avoid the plane food lately.

Been flying on various airlines, all over the world, for 50+ years. The food on Brussels Air was easily the worst I ever endured.

my husband's monitor did not work. there was a visibly ill family in my husband's row.