|Flights arrive in||Los Angeles|
|Flights depart from||Edinburgh Turnhouse|
|Airlines||United Airlines, KLM, Brussels Airlines, Lufthansa, Thomas Cook Airlines|
Pros: Everything was on time. I got an aisle seat and I didn't have to pay the ridiculous online fee. Crew were great. Lots of great movies to watch. Free beer and wine. Didn't lose my bag, made my connection which was tight. Very happy.
Cons: Flight was canceled and I was left stranded.
Pros: Love the ability to watch films on my device by way of United WiFi
Cons: Better snacks
Pros: There was only one flight attendant but he was very friendly and worked very hard
Cons: The checkin process is awful if you fly basic economy. This is the second time I have flown basic economy on United and you have to wait in line for 20 minutes to get a boarding pass and then have someone inspect the size of your personal item. You cannot check in and get a boarding pass online.
Pros: The crew was amazing and also the space of my seat
Cons: Wish they have a portable TV in my seat
Pros: The friendliness of the crew
Pros: Crew were great
Pros: Nice attention and good food. Plane and seats are confortable
Cons: Travelled business class and was ace experience
Pros: Great crew, comfortable seating with enough leg room.
Cons: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated
Pros: vegetarian dish was OK.
Cons: entertainment was very poor. very limited selection of movies and tv shows.
Cons: Three hour delay. Shifted all our plans and reservations. Upsetting. Made short seven hour flight a ten hour flight with sitting and waiting for three hours. We were hungry and tired and stuck. Kept getting mixed signals: to wait longer.
Pros: Flight was cancelled.
Pros: Nice crew and Good seat despote the âge of the aircraft
Cons: New screen and New aircrafts
Pros: Efficient and very nice crew
Cons: 90 minutes delay for departure from Brussels to Washington...
Pros: The crew was polite and efficient. Moved very well around sleeping passengers sprawled feet. The shortcomings of the flight had to do with being in a tail section of an economy class in a packed transoceanic flight.
Cons: At the beginning of the long flight the cabin was chilled, which made me happy I had my hooded sweatshirt with me, but at the end it was hot and stuffy. There was no air regulation available from the seat, only light.
Cons: Due to a delayed flight the night before, we were rescheduled and consequently missed another flight. Nothing was done about this since it was a separate trip. We had to pay another $1300 for new airline tickets to get back to the US.
Pros: Great crew. Great seats
Cons: Flight was delayed by half an hour. Mainly due to limited carryon space. During check in we offered to check in carry on luggage, but were told it would be an additional cost! If they would have checked it in that would have saved 15 minutes easily
Pros: Typical low cost economy uncomfortable seats and service. Plane left over 3 hours late.
Cons: Could have informed us accurately about the possibility of making the connecting flight to our final destination. Gate we were sent to had left 45 minutes prior.
Cons: Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)
Cons: Whole flight was so cold like in refrigerator.
Pros: The chairs were comfortable the staff was very attentive and nice
Cons: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally
Pros: Seats were fairly comfortable with decent leg room.
Cons: My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it.
Pros: More space that on competitors.
Cons: The crew was not particularly pleasant to deal with. Also, the seat kept reclining itself without me ever pressing the button. Had to constantly adjust it.
Cons: Poor communication between Sun Country airlines and Thomas Cook, NO checked bags for our group of 6 made it with the plane, I paid for 2 seats in row 22 and got separated from my wife and put in the back of the plane in 43 with sticky floors. Was not offered any help getting my money back on seats I paid for other than when exiting plane which was too late since I had to try to make my connection at this point.
Cons: Old plane. Very much below average entertainment. Basic things like coffee or soda for sale on 10 hour flight. Uncomfortable worn seats. Poor choices of food.
Cons: The flight to Manchester was canceled and I was not even informed until I got to the airport and was told I had no flight and I should rebook my flight with another airline. So my flight back to the USA NEVER happened because I refused to flight with Thomas Cook.
Pros: I didn't get to take the flight, web jet cancelled the ticket for some reason and failed to notify me. To their credit, they are reimbursing me for the train fare from Frankfurt to Vienna.
Cons: No notifications. I showed up with bags packed to be told that there was no ticket.
Pros: The crew was very nice.
Cons: The seats where VERY uncomfurtable
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