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Pros: Nice to have room to spread out. Amazing that a staffer in Greece managed to quickly rebook us on a different flight due to delays and the fear of missing our connection! The best!

Cons: Food wasn’t great. The movie system or user interface was clunky - nice variety of films but hard to find them and choose them.

Cons: This was one of the worst Lufthansa crews. You could not pay them to care. Many years of flying LH this is the first time I encounter such poor service.

Pros: Uncomfortable seats

Cons: Nothing

Pros: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Cons: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Cons: Food service was awful. They ran out of options and only had one choice by time got toward middle /back of the plane. This happened both ways. So if your seated toward the rear bring your own food and snacks if needed.

Cons: More legroom please

Pros: I have no time for you sorry

Pros: Nothing

Cons: Crew sucked, comfort sucked, british air sucks. Worse than even US airlines which I didn’t think possible

Cons: They don’t hold bassinet seats for families traveling with infants! They sell them as extended leg room seats now. Disappointing.

Pros: How friendly the crew is Ease of boarding Good organization Mostly on time

Cons: At least free beverages:)

Cons: Seat could have been a little more comfortable, but overall it was fine.

Pros: Going through US Customs in Dublin is great, makes The landing home so much easier.

Cons: The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time.

Pros: It was great.

Cons: Legroom was no better than economy class

Cons: Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)

Pros: Nothing

Cons: Everything