Find Cheap Flights from Edinburgh Turnhouse to United States

Pros: Everything but the food.

Cons: The hot meal was awful! Even the stewardess wasn't sure what some of it was!

Pros: Flight home had an open middle seat

Cons: Flight over was too crowded

Pros: We were delayed. Did good time still.... nice and polite flight crew..

Pros: No one bothered me.

Cons: That you have to pay extra for entertainment and food.

Pros: The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out

Cons: Boarding was chaotic and congested with not much information or order.

Cons: Very slow service at checkin, was not even available when I arrived at the airport

Pros: Flying with KLM is a pleasure

Pros: Great service

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Cons: Didn't take the flight. Wasn't allowed to cancel.

Pros: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.

Cons: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.

Cons: It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent

Pros: Comfort of the plane, service

Cons: No business lounge in CDG before 9am

Pros: Arrived ahead of time

Cons: Not business treatment, the boarding que, the seats, the food

Pros: very kind crew members and flight was an hour early.

Cons: The worst food on an airline ever...witnessed so much waste all around me. No one could eat it. Entertainment broken and sound quality awful.

Pros: Economy seats had ok legroom.

Cons: Connecting flight was cancelled so we automatically got out on the next flight. Our stop over went from 2h to over 7h. Staff at checkin were very unhelpful. They told us to go to the website to request a refund and wouldn't offer us any flight upgrades. We got on the flight and people were told not to sit in the unoccupied enconomy plus seats unless they paid for them. Pretty poor that considering there were at least 2 rows of seats available they are so tight they can't even be bothered to compensate us in a way that won't effect their bottom line. We completed the return request only to be told that refunds are not offered on schedule changes. Again pretty shoddy customer service and shows that all they are about is your money. The breakfast we had was disgusting. The melted cheese looked like someone had vomited onto my tray. On waiting for our connecting flight there was an old lady who was dumped at a gate on a wheel chair. They person then left without telling them what was happening. We could see she was anxious about not knowing what was happening. My wife went to the United help desk to ask for information for the lady's flight and was told she should just check the information board and dismissed. Not sure how an old lady who can't walk is meant to do this (this was explained to them). If United had bothered to make some kind of effort to be at least helpful in any stage with refunding / upgrading us and being helpful to an old lady maybe this review would be different. Ultimately all they care about is your money and will deliver a shockingly bad customer service wherever they can get away with it. I WONT be flying United again. I will pay more for another airline.

Pros: On time

Cons: Always feels cramped, food not good.

Pros: Will never fly UNITED again no matter how cheap!!!!!

Cons: Will never fly UNITED again no matter how cheap!!!!!

Pros: Boarding pricess

Cons: Plane was very cold. We had the last row of seats which meant the flight attendants were making a tremendous amount of noise behind us for the majority of the flight. Crew was not friendly at all. They were more interested in the other crew members than the guests.

Pros: Food and service were phenomenal, and the seats were very comfortable.

Cons: Gate agents were joking and laughing during pre-board, and the entire plane attempted to board at once.

Pros: Crew was so attentive and helpful. Very courteous and friendly. Had great experience.

Cons: Head rest on Seats tilts slightly forward making long flight uncomfortable

Cons: Not sure about booking with flyus. Com- next time I will prefer not to use Kayak if flight is booked through flyus.com

Pros: Comfortable

Cons: Taking off is too slow. We were late with our connecting flights.

Pros: Typical BA efficiency.

Cons: What’s the difference between BA and EasyJet?

Cons: I didnt like the fact that we had to pay for a cup of tea. Surely that should be complimentary.

Pros: Excellent crew.

Cons: Could not get the delta Wi-Fi to work. Also my seat nearphone jack was broken.

Pros: Great crew

Cons: Wi-Fi not working or hard to get to work. Flight was delayed by an hour and service was very rushed.

Pros: Delta flights are usually on time and the staff is always polite and helpful

Cons: Both my departure and arrival flight were delayed and I was not please with delay.

Pros: Cabin crew were very good. Very pleasant.

Cons: Unpacking wet clothes from one of my bags. It must have been left out in the rain for some time. I filed a separate complaint with Delta.

Pros: Friendly and expedient crew.

Cons: When flying within Europe you need to pay for drinks, including water.

Pros: Don’t know, missed the flight.

Cons: No one around to help.

Cons: The flight is advertise as a British airways flight which flies out of teminal E in Boston. In reality the flight is through aer lingus which flies through terminal C. This should be clarified upon booking....

Cons: No TV on board and you had to pay for a glass of water

Pros: The price

Cons: Delays, missed connecting flight

Cons: Probably the worst flight international - Crew was excellent but there was no real entertainment on business class. Never seen anything like it. No pillows. Etc. Never again Norwegian!

Cons: My hot snack order took like 40 minutes to arrive. They mistakenly gave mine to another passenger who did not order it.

Pros: Cheap ticket.

Cons: Old plane, no food offered on a 7 hour flight, curt crew, no in flight entertainment, extremely cramped seats.

Pros: Face recognition was amazing

Cons: Too hot on plane

Pros: Shirt flight but well catered, boarding was efficient and quick.

Cons: Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside

Pros: Crew was awesome

Cons: .

Cons: Very slow service at checkin, was not even available when I arrived at the airport

Pros: Flight home had an open middle seat

Cons: Flight over was too crowded

Pros: Very intuitive self drop-off service, helpful and friendly staff

Cons: The flight got 30 min delayed, online check-in opens 24h prior to departure

Pros: Everything but the food.

Cons: The hot meal was awful! Even the stewardess wasn't sure what some of it was!

Pros: Nothing

Cons: They never let me board, and did not tell me why. Not money back. Terrible customer service

Pros: Arrived ahead of time

Cons: Not business treatment, the boarding que, the seats, the food

Pros: Nothing

Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Cons: Flight delays is a constant problem with this company

Pros: Comfort of the plane, service

Cons: No business lounge in CDG before 9am

Pros: Really professional. Nice service.

Cons: Lost a bag.

Pros: The service on the non stop flight United Airlines from San Francisco to Osaka was excellent.

Cons: I wish there could be more movies about nature on the entertainment network.

Pros: Everything

Pros: I paid for an Economy Plus seat and was three rows back from the galley and you would have thought the rows around me were prisoners. We were completely ignored by the flight crew. I had to actually go up and ask my own coffee and water. I saw one flight attendant yell at the person seating next to me, because she got up to go to the bathroom, after the "fasten seat belt" sign was off but the flight attendant was not aware of it. Basically everyone was rude.

Pros: The on-board staff were excellent. Please congratulate Lufthansa on another job well done! Very good at listening and very attentive to passenger needs and passenger comfort. Bravo!

Pros: Boarding pricess

Cons: Plane was very cold. We had the last row of seats which meant the flight attendants were making a tremendous amount of noise behind us for the majority of the flight. Crew was not friendly at all. They were more interested in the other crew members than the guests.

Pros: Food and service were phenomenal, and the seats were very comfortable.

Cons: Gate agents were joking and laughing during pre-board, and the entire plane attempted to board at once.

Pros: Service on the DFW-->FRA leg was phenomenal (ratio of attendants to fliers). Food was delicious and seats very comfortable.

Cons: Boarding process and organization could have been a bit better in communicating access and groups. Not super critical, but the goal in in process is to be as efficient as possible.

Pros: Typical BA efficiency.

Cons: What’s the difference between BA and EasyJet?

Pros: My flight was over four hours delayed and I appreciated that when I got to the airport and found that out, I didn’t have to ask for anything but was immediately greeted with a food voucher. I lost an entire days worth of vacation in Germany, so well I do feel the British Airways should have done better and should’ve compensated me better, the fact that they immediately took steps to make the situation better was greatly appreciated. That level of customer service was beyond any I’ve received with an American-based airline. Also, the crew on the plane was fantastic and a great choice of movies. I flew American on the way home and was shocked at the lack of customer service and rudeness, I will happily fly British Airways again and again.

Cons: A plane that was over four hours late costing me an entire day in Germany.

Pros: Comfortable

Pros: we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back

Cons: we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back