Find cheap flights from Edinburgh to Washington

Pros: "The seating was cramped for a 14 hours flight but the staff was excellent."
Cons: "Food options not always what I was expecting."

Cons: "Food variety"

Cons: "The Nairobi airport experience could use a bit of help. there's no a/c and even late at night, it was uncomfortably hot everywhere. Once I'd checked in to the gate I was trapped and couldn't easily leave to get water or go to the restroom, which was increasingly annoying as my flight was delayed. Pretty sure all of this is beyond Qatar Airways' ability to control."

Pros: "Everything."

Pros: "Entertainment and food is always great with Qatar!"
Cons: "After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!"

Cons: "I truly enjoy this airline! No complaints"

Pros: "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."

Cons: "Lots of noisy babies / young children"

Pros: "Boarding was efficient. Staff were polite and helpful."
Cons: "Food was okay, seats were less so. Not enough leg room."

Pros: "Liked comfort and srvice"
Cons: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"

Pros: "Staff on the plane is fantastic."
Cons: "No option to pick a seat in economy class."

Pros: "The food was OK, but not really as good as what we had received on other airlines. Example, on one flight I had a fish dish which was overcooked very dry and there was no sauce of any kind to make it palatable. I do not like to throw food away but half way into the meal I had enough. Other than that Qatar Airlines was really first class. The flight attendants were the best we have ever experienced. Their dress was immaculate, they were very friendly and attentive and were there to make the flight as comfortable as possible plus cater to all requests."
Cons: "The food which was generally very bland and without any taste. Sauces with some of the dishes would be helpful."

Pros: "The friendly and helpful service."
Cons: "There was a long line by my seat to use the restrooms."

Pros: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Cons: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pros: "Confort"
Cons: "Same as above."

Cons: "Display showed TV news, not boarding Info. Boarding Zones were announced only once, if you missed it stuck in security you have no way of finding out."

Pros: "Great service, friendly and helpful"
Cons: "nothing"

Pros: "Everything."

Pros: "Went out of their way to be helpful"

Pros: "I REQUESTED vegetarian meal and did not get, just veggies salad was given and staff was just saying they are sorry, that is all they can do,, Not even a decent dessert even after I REQUESTED again for it,, don't know if I will travel again with QATAR"
Cons: "HOSPITAL LIKE FOOD GIVEN,"

Pros: "I flew from Bali to Doha and then Doha to Dulles after an 8 hour layover. Both flights operated a Boeing 777. The planes were spotlessly clean both flights. The menu choices were amazing and the wine selections were very good. What made the difference was the attentiveness of the cabin crew. I would particularly like to commend the purser and the flight attendants on flight 707 DOH-IAD for their assistance and willingness to go above and beyond the call of duty"
Cons: "Flight 707 was supposed to have the new Qsuites in Business Class, so it was disappointing that without prior notice the airline switched to an aircraft with normal (but quite good) business class seating. Nevertheless, the purser and the flight attendants made the flight memorable in a very positive way."

Cons: "Poor service, long layovers with not enough lounge space. Misguiding customer service"

Pros: "Loved the array of film choices. The food was lovely and the service was fabulous. Lovely warm blankets ."
Cons: "nothing"

Pros: "Hosted services"
Cons: "Nothing"

Pros: "Superb service. Excellent quality of food. Flexible dining time. World’s best business class!"
Cons: "More shower stalls in the business class lounge."

Pros: "service, food and cleanness"

Cons: "Food was awful and two out of four family members have been sick. One on each flight"

Pros: "Loved the food and entertainment."
Cons: "Not enough leg room and space between the chair in front."

Pros: "Nothing!"
Cons: "Such an uncomfortable flight. Poorly organized, was a total chaos. Will never fly Qatar again!"

Pros: "Crew were friendly"
Cons: "The flight was cancelled had to wait over a day for another flight, communication was poor,"

Pros: "Very very clean plane."
Cons: "Movie selection could be improved. Second meal had no vegan option."

Pros: "The crew was always present. The food was good too."
Cons: "Too many crying children, but that has nothing to do with you guys. And the movie selection could have been more and better. The bathrooms should be frequently checked and cleaned."

Cons: "We were packed like sardines, it was very uncomfortable. And, by the time they got to me, they were out of the fish I wanted for my meal."

Cons: "Late gatw announcement so we waited for quite sometime in front of the electronic board"

Pros: "The flight was on time. It was quiet so no boarding issues done quickly. Food was good. Good choice of flights."
Cons: "No Wi-Fi. Grew not a friendly. Seats are very hard after 6 hours. The dreamliner is already aged. The screens are in poor condition already."

Pros: "Flight attendants were very efficient and really took care of us."
Cons: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."

Pros: "Nice and spacious aircraft."
Cons: "Some confusion on Hindu meal and vegetarian meals."

Pros: "Crews and quality of food was great"
Cons: "Seating"

Cons: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Pros: "Lots of space as the flight quite quiet. Very friendly staff."

Cons: "I had to ask for wine to 3 different hostess's"

Pros: "Food"
Cons: "Entertainment. Not all films have subtitle"

Cons: "Worst customer service"

Cons: "The flight heading back from Scotland was delayed due to mechanical issues and we missed connecting flights. Although that being said, they did provide vouches until we knew the status of our plane."

Pros: "Nothing"
Cons: "delays with little information and compensation"

Pros: "Crew was friendly. Flight left on time!!!!!! :)"
Cons: "Food was served too late. Unable to get a bottle of water as I was dehydrated."

Pros: "The staff was good and food as well had a great trip"

Cons: "Great experience"

Cons: "In Doha For security check they asked to empty my purse as well as my bag...which never happened in any of my previous flights in other airlines....when everything is going through X-ray why empty everything before it goes through X-ray.."

Pros: "Great service and comfortable ride excellent staff"
Cons: "Cannot expect better service"

Pros: "Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment."
Cons: "Cheaper baggage rates"

Cons: "Information on when we can check in on upcoming flights. Other airlines we have booked for flights will email us 24 hours prior to departure. Virgin Atlantic did not. I had to call and I was directed to their web site and was able to check in on line. Thanks"

Pros: "Crew was generally nice and caring."
Cons: "Of course coach seat was not super comfortable. And speaker and screen at my seat did not work."

Pros: "Crew was great!"
Cons: "The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :("

Pros: "Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach."

Pros: "The crew was very good and there was enough leg room."
Cons: "The dinner option was underwhelming."

Pros: "The crew on Virgin Atlantic was superb!"

Pros: "crew was nice"
Cons: "First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding."

Pros: "The crew was maybe average, that was still the best point."
Cons: "Extremely tight space. The food was almost inedible. Awful."

Pros: "Top crew very friendly and professional"
Cons: "Business class food was bizarre for breakfast - a Mexican taco??? Asked for eggs from economy to be back later up"

Pros: "Everything except the food"
Cons: "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."

Pros: "They didn't serve any refreshments or even water"

Pros: "I loved the in flight entertainment, and there was always so many snacks and drinks available for free!"
Cons: "For boarding, we had to walk a rather far distance due to construction."

Pros: "Food and snacks!!!!!"

Pros: "Great movie selection"
Cons: "They need softer seats...had to stand half the time"

Pros: "Friendly staff, so much food/snacks were offered. Good movies available."
Cons: "Nothing"

Pros: "Loved the food and ambiance"
Cons: "The on air entertainment was surprisingly low quality"

Pros: "The crew was professional, responsive and friendly."
Cons: "The following experience goes down in history as the worst ever because: we had a 3.5 year old child, and mom and dad seated directly in front of our row. The couple ignored the instructions to move seats forward during meals making it impossible to eat. They placed their luggage in the overhead compartment belonging to both rows, which wasn't a problem if they hadn't proceeded to open and close the compartment every 20 minutes. The 300 pd dad repeatedly stepped on my broken toe while reaching for his luggage, while rattling around and disturbing sleeping passengers. And, sadly the child repeatedly threw temper tantrums without any care or effort of intervention from the parents. In short, they terrorized the surrounding travellers. In contrast, my outbound flight, also had a family seated in the row directly in front. This family was the antithesis, considerate and respectful of their fellow passengers. Susan Laws"

Pros: "Entertainment Meal service and quality"

Pros: "Staff were excellent and very friendly, service was great, and the entertainment on board was very good."
Cons: "We were waiting in our seats for about an hour before take off due to a need to de-ice the plane due to snowy weather. I think everyone would have been more comfortable in the waiting area while this happened, or at least given the option to do so."

Pros: "Complimentary newspaper Food service"
Cons: "Overhead reading light"

Pros: "Plane was about 30% full so plenty of room to stretch out. Friendly crew."
Cons: "Flight left 50 minutes late because they'd lost the paperwork and had to get new copies.... not very professional! I can understand a delay due to weather or technical issues but losing paperwork shouldn't happen. The food portion was very small for an international flight."

Pros: "The personal care and attention."
Cons: "Old movies and few entertainment choices"

Pros: "Quality of service was good in the plane"
Cons: "Not many good recent movies / shows on in flight entertainment. Food was okay. But, the quantity was too little. It took a really long time for a second boarding pass check at London airport. Other airlines don't usually ask for a second check in"

Pros: "Free everything...food, wine, spirits, movies, etc. Nice crew!"
Cons: "Seats a little hard, main dinner dish was a little odd but okay."

Cons: "Too much food - not enough time to sleep in comfort!"

Pros: "The entertainment selection was good, though I didn't need to see the blurb about having vloggers available before every movie. One of the very few airlines to use boarding by rows, which speeds up the boarding process."
Cons: "The legroom is very cramped, pretty difficult to eat your meal with the seat in front reclined. The crew were not very attentive: they completely missed me while I was waving the rubbish on their collection rounds. In the end I had to dump it myself in the toilet bins. The PA system is too loud compared to the rest of the entertainment, had to remove the headphones for each one of them."

Pros: "Service"
Cons: "The seats are a bit uncomfortable for such long flights. Crue was excellent"

Pros: "Reasonably comfortable for a long jet ride. Helpful and considerate flight attendants."
Cons: "The strange windows that kept it looking like night out until 30 minutes before we landed. I prefer the natural light to help readjust my time zones."

Pros: "Everything from boarding to disembarking went very smoothly. Flight was on time, seats were comfortable and crew was friendly and accommodating."

Pros: "Not flown with Delta in many years and impressed by the aircraft (A320), crew and customer service"
Cons: "Check-in was a bit of a hassle as kiosk would not accept our details but agent was able to resolve the problem"

Pros: "The speed of boarding, then the frequency of service. Cabin crew were very dedicated. All in all, a very smooth flight. Ps. my first Virgin was called Carole. ;)"
Cons: "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhat......mmmm not sure what the word is, but room for improvement describes it."

Pros: "I wish I knew the name of the crew on this flight so that credit is given where it's due. A female steward was incredibly kind to me. She allowed me space to cry in the back of the aircraft, and also gave me her personal tissues. Her care is the only reason I'd give this flight an 'okay.'"
Cons: "Unlike the incredibly kind woman, another woman on the crew was incredibly rude to me and to other passengers on the plane. She was very obviously annoyed with nearly everything on that flight. The restrooms were beyond disgusting. I have never flown on a flight with a restroom that awful; it smelled horrible and was filthy. It was reminiscent of a portable outhouse, no exaggeration. The pillow on my seat had makeup on it."

Pros: "Legroom was much better than on U.S. carriers doing same long trip."

Pros: "We were inmiddle seats -not our preference. We were told in Dublin that we had different seats to the ones we ended up in. Food was excellent, crew were very nice. Loved the "make a wish" event on this flight - a definite plus for Virgin."

Pros: "The planes are really cool and seats were very comfortable. The part about phone/tablet holder in front of passenger is awesome. Crew was friendly"
Cons: "Vegetarian food selection could be better, need more content in movie selection"

Pros: "1st class, what's not to like?"

Pros: "the food was very good and they hd a good list of selections of movies."
Cons: "the crew was very dry. they did not seem too happy."

Cons: "Both my departing flight and returning flight had broken wifi on it. Very bummed"

Pros: "This was my 3rd time to fly to Brisbane, Australia. Love flying with Virgin Australia. They have great service and friendly staff."
Cons: "I brought my own padded seat, but it is a long flight, so it's best to get up and walk around as much as you can."

Pros: "Virgin Atlantic had a very attractive decor.Food was great& staff as well. Polite and professional ."
Cons: "The seat I had was a bit snug leg wise and recline wise. Could not get comfortable at all."

Pros: "Very good on board services and nice crew"
Cons: "At boarding in Atlanta, they only checked in 1 of my 3 luggages to my final destination, the 2 others are lost..."

Pros: "The food and service was excellent. Love it!"

Cons: "The cabin was extremely dirty, the food was awful."

Pros: "It was on time, and the crew was welcoming and helpful."
Cons: "The lack of healthiness of the snack--mostly sweets."

Pros: "Very good service, plenty of food, food was pretty good, entertainment system was great and the seats in economy with very comfortable."

Pros: "No queues on check in, security nor on arrival. New plane, touch screens, usual abundance of films and food. More drink rounds than last trip. Wifi if you want it."
Cons: "cabin crew very perfunctory. No apology for screen needing resets ( sorry about that would do). Ok but no smiles or personal interaction"

Cons: "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."

Pros: "Very racist !!! I'm black . I didn't get service I paid for , The food was mediocre. The beef was not cooked Or just tasted like it wasn't good. I don't think I'm flying virgin Atlantic again . Bad bad experience from all my flights ."

"The seat back entertainment screen didn’t work at my seat. Staff was great."

"The plane was hot. my seatbelt was too small; of the 4 planes we were on on this trip, this was the only belt I had a problem with. The in-flight entertainment screen was not responsive so it was stuck on one movie the entire flight. This experience was very much unlike any other Delta experience."

"Airport experience is exhausting. Extremely long lines for check-in and then even longer lines at TSA. Hand sanitizer stations are almost all empty and in the mens room, people are crowding together to get soap from one dispenser that has just a bit left... flight was no better than Southwest Airlines, and it took over an hour for the bags to start coming out. Delta bag claim attendant just said, "I don't know what's going on with them, just wait a bit longer"."

"As with the outbound flight, this return flight was not full - maybe 40-50%. As they started boarding they announced they located a few people the help with 'load a balance' of the aircraft. What they had done was to compress all passengers in the middle of the plane leaving no space between anyone. It is difficult to understand why everyone is required to wear Masks, then relocated to remove all space between passengers, when there was ample room to allow everyone to be seated with space between."

"Great service during the pandemic."

"As a silver medallion I don’t know how to request upgrade and when I call delta I have been on hold 3 times for over 2 hours each and can’t reach anyone."

"Pilots found a smooth flight path! Wowza!!"

Pros: "Crew was amazing. Very attentive and welcoming."

Cons: "No baggage space in overheads. Despite being in an early boarding group"

Pros: "We flew from Anchorage to Boston via Seattle. If there had not been a delay in Anchorage, the flight would have been excellent. However, there was a mechanical problem earlier in the day with a plane to Cincinnati. Our flight was scheduled to leave Anchorage at 4pm, but Delta decided to take our pane from us and use it as a substitute for the original but nonfunctional Cincinatti plane. A ridiculous decision. The Cincinnati people already had missed all their connections, but now all the Seattle people missed theirs as well. When we finally got to Seattle 3 hours late (just before midnight), the desk agent said that Delta had no hotel rooms for us and also no hotel vouchers. We thus had to find a room and pay for it on our own. The next day, we had been rescheduled to Detroit and then on another flight from there to Boston. The flight to Detroit arrived nearly 30 minutes late, and we just barely made our connection. Had we missed it, we would have had to spend that night in Detroit. Delta did its best to keep the two of us together. On the Seattle-Detroit flight we were on opposite sides of the aisle in the same row, but that was in a row right behind a bulkhead, making it easy for us to walk over to each other. On the Detroit-Boston flight we were next to each other. Both flights were completely full, so Delta must have made some effort to keep us together as well as possible."
Cons: "Delta should not have made the dumb decision to take the Seattle-bound plane and use it as a substitute for the malfunctioning Cincinnati plane. Delta should have provided accommodations for the stranded travelers once they arrived in Seattle."

Cons: "Had unknown jump grade to much better seats No explanation given Too bad it wasn’t on a 6 hour flight"

Pros: "The crew members were nice and didn't bother while sleep when giving out snacks & drinks (I've had this done to me before, annoying). Plane was comfortable because it wasn't packed, so was able to have a seat empty in-between me. The entertainment offered was really good, the connecting to the Go-inflight WiFi was a bit difficult, but no biggie."
Cons: "THE DELTA TERMINAL AT HARTSFIELD AIRPORT, ATLANTA, IS DIS-ORGANIZED!!!! THERE WAS NO ONE GIVING PROPER INSTRUCTIONS FOR DROPPING BAGS OFF, PEOPLE WERE EVERYWHERE IN EVERY KIND OF MADE LINE!!! ALMOST 30 - 40 MINUTES OF WASTED TIME, THIS AND THE SLOWEST TSA PROCESS CAUSED MANY TO PROBABLY MISS THEIR FLIGHTS, INCLUDING ME (THANKFULLY MY FLIGHT WOUND UP BEING 3HS DELAYED - THAT'S NEXT). DELTA SHOULD INFORM TRAVELERS ABOUT TIMES WITH THEIR BAG DROP AND TSA!!! 3HRS TO GET A SMALL PART THAT ONLY TAKES 2 MINUTES TO FIX, I'M VERY GRATEFUL IT WAS FOUND WHILE ON THE GROUND, BUT AFTER 1 AND HALS HOURS COULDN'T WE HAVE JUST CHANGED PLANES!?!?! I WAS SUPPOSED TO BE HOME AFTER 10A, WASN'T UNTIL ALMOST 2P.."

Pros: "everything was just as comforting as it was pre-pandemic"

Pros: "Being upgraded was a GREAT surprise !"
Cons: "Nothing"

Cons: "I waited for over 40 minutes for someone to answer my call button. And then they just turned it off without asking me or anyone in my row if we needed something."

Pros: "Quick flight with basic service."

Pros: "Crew was nice"
Cons: "Nothing really"

Pros: "Pilots and crew were amazing"
Cons: "It was perfect"

Pros: "The crew was great and very friendly."

Pros: "The little food packets were cool and convenient."

Pros: "We've always enjoyed flying Delta and this trip had been just as nice as the previous ones we have taken through this airline."
Cons: "Our stewardess/stewards seem to be incredibly cranky on this trip and very unapproachable. They must have been having an "off" day I guess."

Pros: "Cleanliness. Safety. Friendly."

Pros: "Crew was solid."
Cons: "Don’t change my seat. Not on time. No food. Luggage with legally checked firearm sent to the wrong airport."

Pros: "Pilots. Flight attendants. Space. Left and arrived on time."

Cons: "Nothing that I can think of at the moment"

Cons: "The mask mandate needs to be voluntary ADA violation"

Cons: "It was actually quite good, Delta is by far the airline to use compared with the other airlines."

Pros: "Crew was great, comfort+ definitely has more leg room."
Cons: "Beer not guaranteed on flight for Delta comfort plus."

Cons: "The flight was delayed by 3 hours because of storms in Atlanta earlier. This caused us to miss our connection to Fairbanks in Seattle, so we had to spend the night in Seattle at our own cost."

Cons: "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"

Pros: "Crew is amazing and friendly"

Cons: "The cabin temperature was very hot"

Cons: "Flight into Seattle delayed, flight out of Seattle to Minneapolis delayed flights out of Minneapolis to Bismarck delayed. Ran from gate F to gate c24 arrived at 10:23 p.m. Slight to the park at 10:25 p.m. and they closed the door on me as I was running up there. Ran across the entire terminal to get there and they would not let me on. Last Flight of the night to Bismarck. Missed my uncle's 90th birthday party. Would not give me food voucher. Delta gate agent told me she would lose her job if she did not close the doors 8 minutes prior. However the Minneapolis flight waited for 15 minutes for people to board that plane. How does that compute? Why would they not wait 3 minutes for me rather than pay the money to put me up in a hotel?"

Cons: "Miniature candy bars are not sufficient for an hour and a half flight."

Cons: "Food is always bad."

Pros: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Cons: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."

Cons: "It made no sense to board an hour and a half before takeoff."

Pros: "Every one but the gate agent at Detroit going to Seattle at 7:40 loading time on 4-11-19. She was mean and curt and would not get my seat corrected I had to sprint for at least a mile to even make it. We landed the same time they were boarding"
Cons: "The attendants on the Detroit to Seattle flight suggested I go talk to the gate agent to get my seat corrected. They said the flight was not full. So I did. To be greeted again by the mean agent you told me to take my rear and get it on the plane that the attendants didn’t know anything"

Pros: "Quick boarding process"
Cons: "Wifi stopped working halfway"

Cons: "Great"

Pros: "Boarded and left JFK on time and arrived 15 minutes early to Seattle. Love DELTA."

Pros: "The nice staff and entertainment options."
Cons: "I usually fly delta and have a great experience - unfortunately my flight from Detroit to Seattle was not. To start off, i was flying with two other people and we were not able to get seats together, and the whole seating process with delta is really difficult even when I had called weeks in advance to see if they could try and seat us together. I understand with main cabin tickets you can only choose your seat as you check in, but it would be nice to be able to request seating with a person/group you are flying with. I was placed in the very back row of a busy flight, and noticed that the horrible smell from the bathrooms which made it unpleasant. As said above, I normally have a pleasant experience.. but being a delta sky member I feel as though i do not really receive any differences as to a non-member. I hope this review helps for the next customers! Thank you."

Pros: "I like Delta but this crew had such a shi**y attitude it was contagious. Yikes!"
Cons: "The gate staff and the flight staff. Rude"

Pros: "We boarded quickly, in zones. Staff were professional and courteous."
Cons: "Perhaps more than just 2 episodes of some TV programs eg Goldrush. Also more current shows."

Pros: "Delta has great seats, friendly employees and engaged managers and pilots. Even their customer service Center reaches out to help on suggestions. I am flying to Portland for School over 40 round trips and I am saving $4,000 vs Alaska Air. Plus I get miles and discounts with the Delta Amex Card. I am very pleased."
Cons: "I don’t like harsh change in schedule fees but it forces me to plan. I wish the Seattle to Portland Eve flight landed in time to catch Portland Rail system at 11:50 PM"

Pros: "Tons of free entertainment on the screen in front of your seat! Movies, games, and details on your flight, all available on your touch screen. USB charging is also available."
Cons: "No one told us they wanted everyone with a roller carry-on to.check their bags. An attendant told my sister that her bag needed to be checked. We did not receive this notification until we were at the gate, boarding."

Pros: "I LOVED the 2 seater plane, so comfortable traveling with a companion and not having the third person."
Cons: "Boarding. It seems that it would be smarter to board from the back forward. I didn't have any food so I rated that wrong. Maybe add an N/A to the survey."

Pros: "The flight was quick and quiet with a kind crew and captain that had a great smile."
Cons: "I didn't like the food."

Pros: "Very on-time and fast, respectful crew."
Cons: "The airplane was old and with no entertainment."

Pros: "There were only two lines. The economy line took so long because there were many passengers checking in their fish catch boxes. So those of us with only one baggage were lumped with them. There was no option to tag your own bag if you alr day checked in, as it was the same checking and bag drop line."
Cons: "If we were standing in line for a long time, I hope they can increase the number of counters. They can also dispense with the nonsense chitchat. It's not needed, just move it along. The roving staff should to remind those next in line to prepare their documents, it seems the lady at the counter had to ask for photo ID every time!"

Cons: "Unable to travel due to Corona restrictions, company would not refund ticket."

Pros: "Nice crew great sitting"
Cons: "Boarding has always been slow with this trip.... disorganized"

Cons: "Internet speed is weak."

Pros: "Business class upgrade"
Cons: "Sitting in window next time"

Pros: "Nice crew short flight."
Cons: "Not much flight was too short to say"

Pros: "Got to ride on a Boeing 747 Intercontinental!"
Cons: "It’s hard to give a good review when the first of three flights is an hour late. Made me and my wife run through Frankfurt airport to make my connection. Only made it by 2 minutes. Frankfurt security was super slow and no one cares."

Cons: "Server was mean"

Pros: "Lufthansa long haul flights has a really cool air flight status system."
Cons: "Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights."

Cons: "-"

Cons: "I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow."

Pros: "Staff were very nice. Flight arrived on time."
Cons: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Pros: "I like the cree"
Cons: "Nothing"

Pros: "Flight left on time. Comfortable 747-400 plane with huge overhead bins and plenty of leg room even in economy, Great cabin crew. Food was, well, airplane food. But at least there was a vegetarian choice, which I looked way better than the meat dish,"
Cons: "Service was a bit rushed at the end. In the last hour of a 10-hour flight they served another meal, which was similar to the first meal (even though it could have served as breakfast or lunch). Also had to fill out the customs declaration and prepare for landing,"

Pros: "The crew was fantastic!"
Cons: "Movie selection was very limited"

Cons: "Boarding was ridiculously unorganized and stressful."

Pros: "Great food, great service. Crew was very nice."
Cons: "The video screen at my seat was malfunctioning."

Cons: "I was transferring from an international flight and was not able to check 8n online, thus I didn’t get to choose my seat. I ended up squeezed in a middle seat next to a man who was served a lot of alcohol and took up more than his share of room."

Pros: "The flight was one hour late to leave Seattle and we had to run in Frankfurt airport for 20 minuts to catch the next flight and one luggage did not make it . No more"

Pros: "everything was good other than the entertainment package"
Cons: "not verymany movies to select"

Pros: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."

Pros: "Food was good. Flight was on time, everything went smoothly"

Pros: "I am in love with these guys! They made me feel very welcomed and proved that German quality is the highest one. The crew was just brilliant! Incredible comfort. Thank you!"

Pros: "The good organization and the friendly atmosphere."
Cons: "The bad movies."

Pros: "The crew, again, was fabulous. Boarding, once the stuffy wait was over, went quickly. They attended to every request with smiles, gentle humor, and without delay. Nonstop movies were a great help on this second of two long legs, and it was really nice to have control over pausing, replaying portions, and jumping ahead past sex scenes. A 10-sec forward button like the back button would be very useful to skip nudity scenes, there were families around us! The trip was as comfortable as it could be, given close proximity of seats. Appreciated the pillows and blankets, and frequent water and drinks."
Cons: "Boarding was pretty terrible - no instructions, go left, give up the water bottle we JUST BOUGHT even though it was still unopened (it had to be "sealed", still no idea what that means because the seal wasn't broken), and the waiting room was very stuffy! Seemed we should have been able to get air...? Boarding went quickly, though, thankfully. Breakfast was pretty bad, one of us just skipped it once opened because it was so unappetizing. Would have liked movie ratings to appear in the descriptions to save the risk of getting started on lame shows."

Pros: "The crew - seemed very amenable and pleasant on this flight. One helped me move to effectively solve the acute posture problem."
Cons: "The seat - window by request, but it was in front of an emergency exit The seat - is jammed in - very tight - could not put it back to relax, and could not relax my left side by the window. My left shoulder and arm and left hip started hurting - couldn't sleep - took 2 days to get rid of the numbness in my arm. I asked to move, and it became obvious that there were many empty seats in the next section behind. I moved, and my comfort improved. Why was I given such a posture killer - especially on such a very long flight with seats to spare?"

Pros: "Flight attendants friendly and professional. Like the use of warm towels. Most overseas airlines no longer do this"

Pros: "Comfortable."
Cons: "Needed more visible organized pickets showing the seat ranges avoiding mixed lined passengers and delay."

Cons: "Seat was too small and really uncomfortable"

Pros: "Friendly crew, multiple drink services"
Cons: "Waited 40 mins after boarding with no explanation as to why we hadn't moved"

Pros: "Crew was friendly. I enjoyed the choice of entertainment. Food and drink were fine."
Cons: "I wish we had more leg room. It was so crowded and I could barely move!"

Cons: "Plane was very late; boarding late; short flight so no food or entertainment, but not really a problem. Overall condition of plane was mediocre at best -- old plane, not particularly clean. It was actually Air Canada. If that is a partner of Lufthansa, very disappointed. Would not fly Air Canada again, but LOVE Lufthansa."

Pros: "Staff on board was cordial und Wunderbar"
Cons: "Handle on wife's Travel Scoot was slightly bent but it still works."

Pros: "1. The crew was very pleasant and responsive. 2. The entertainment selections were plenty, recent and without extra cost. 3. The food was nice (if you weren't having meat options). My travel companion was a bit disgusted by the meat. I enjoyed the pasta!"
Cons: "1. The seats were extremely uncomfortable without sufficient cushioning. It felt like sitting on a plank. My back still hurts. We also had to straighten up the seats during meals because it was so bad for the person behind. 2. Boarding is a bit disorganized. Perhaps try splitting the boarding process into zones so it isn't a mad house free for all after the initial boarders. 3. On my flight to Frankfurt, the plane was half empty, yet my seat was changed from row 8 where I would have had almost no one near me back to row 23 where they had cramped all the passesngers into one area of the plane. This was done without request or explanation."

Pros: "The flight was comfortable, the crew very nice, the food good and many good movies to choose from."
Cons: "Could have used a few more snacks. But didn't bother to ask for any either."

Cons: "Awful customer service once out of the airplane. It took 2 hours from landing to get our luggage. Just terrible. How many times can someone hear a generic announcement about luggage being here momentarily? This left a very poor impression of Lufthansa overall for me and everyone in my party."

Pros: "Was given an upgraded seat due to the confusion on my confirmed seat being given away."
Cons: "Confusion on my confirmed seat assignment caused major frustration when in a foreign country. We took off late so missed my shuttle in Seattle so had to wait 2 hours for the next shuttle."

Pros: "Lufthansa rocks!"

Pros: "Entertainment and crew was excellent"
Cons: "One flight assistant seemed a bit gruff and impatient compared to the others . Also food was nothing special. We could have used more water offerings and trash pickups during the flight afterwards the cabin was a mess."

Pros: "It was my first time using the upper deck of a 747. The setup is pretty decent with lay flat beds (I still couldn't sleep though). The attendants were all very nice. The food was much better than on my inbound flight on United..."
Cons: "The entire experience was ruined by one hour spent on the tarmac in Seattle, waiting for a gate to become available... This is lame not only for the passengers but also for the people waiting to pick them up. The selection on the entertainment system was limited."

Pros: "They didn't charge me for my surfboards which was great. It was my only check-on bag and under two meters and that should be free on every airline. Flight attendants were very nice and professional. I gave the food 5 stars based on other airline food, I'm not expecting restaurant quality at 37,000'. Movie selection was adequate for me, although I've seen some complaints in the reviews here."
Cons: "It was a little tricky checking in on my phone. The check email reminder didn't carry the info I needed to check in which required extra searching and copying and pasting. That experience could be streamlined. There was group confusion when being directed to board the plane on two flights."

Cons: "I had to scramble on the last day to ensure I have an alternate flight via British Airways"

Pros: "flight attendants were polite and there were two meal services."
Cons: "The flight was full and the seats were extremely close together with little room. When the person in front of me leaned back I had no room and it was hard to see the movie screen."

Pros: "Nice flight. Wish all flights were as nice as this."
Cons: "They maintain the economy class nearly at 30 degC...hot."

Pros: "Captain was personable and made the flight more enjoyable"
Cons: "Length, which could not be helped"

Pros: "Crew was helpful, slightly relaxed reclining. Baggage delivered on time & without damage."
Cons: "Flight took after 1.5 hours delay , with 30 min incremental delay notifications. After take-off, food service started 2 or 2.5 hours later , they could have expdited it considering that the flight was delayed. Seats ,as I have come to expect from Lufthansa , were cramped laterally ,although i was pleasantly surprised with how much they reclined, given my low expectations. Main dish in the Food service was served hot but were quite minimal in taste/quantity & variety comapred to other inter-continental providers. I was feeling hungry most of the flight and couldnt sleep as well."

Pros: "I witnessed the flight crew defuse a conflict between two male passengers (that had escalated to shouting and throwing each others belongings out of overhead storage) before we left Frankfurt. A male steward showed he could be professionally stern when backing up a female coworker handling the situation and compassionate when he comforted an elderly woman in distress halfway through the intercontinental flight. The entire crew I interacted with in economy class were professional, friendly, welcoming, and helpful."
Cons: "Boarding the entire plane at once was inefficient and caused conflicts over the availability of overhead storage. Obviously this is an airline decision and not a flight specific problem."

Cons: "I was very uncomfortable in my seat between two fellow passengers who were large individuals. For a flight duration of over ten hours, it was terrible to repeatedly have to negotiate space with them as they were spilling into my chair space. I also had to insist they not extend their legs into my foot well."

Pros: "Fast and efficient boarding. Cheerful and helpful crew. Clean cabin. Everything was 100%."
Cons: "Nothing. I was a happy camper from beginning to end."

Pros: "Very friendly and accommodating crew, efficient service, okay food options and good quantity for a lengthy flight. Very happy that a vegetarian option isn't a battle anymore! The entertainment options were very nice, the time passed quickly with the many movie options."
Cons: "No real complaints, maybe the cabin air was a little stuffy, but it's too be expected on a flight of 11.5 hrs. Crew offered water and juice throughout the flight which helped."

Pros: "Vissited my brother in law in Karlsruhe Germany wonderful trip to and from Frankfurt"

Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Cons: "Nothing"

Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"

Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"

Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Pros: "The crew and the timing were ok"
Cons: "The seats were uncomfortable"

Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Pros: "Very friendly crew and on time with no problems."

Pros: "Very professional"
Cons: "Lost luggage"

Pros: "The friendliness of the crew"

Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"

Cons: "Boarding was very slow."

Pros: "Crew was very engaging and service was good."
Cons: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"

Pros: "Nothing"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."

Pros: "Lovely crew, very helpful"
Cons: "N/A"

Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Pros: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Cons: "No downsides at all"

Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."

Pros: "Crew was good"
Cons: "Food"

Pros: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Cons: "Not happy to pay extra money for my case"

Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."

Pros: "Great"
Cons: "Great"

Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Pros: "Boarding was quick, Flight on time....just a regular service and plane"
Cons: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Pros: "On time"

Cons: "They stole my money"

Pros: "Everything. A truly faultless experience!"
Cons: "Nothing"

Cons: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Pros: "Short-hop flight, fit for purpose."

Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Cons: "Nothing"

Pros: "Eveything is well arranged"
Cons: "Nothing"

Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Pros: "The staff was fast and curteous."
Cons: "There is not anything to complain about besides the usual discomfort of travel."

Pros: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Cons: "As above"

Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."

Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Pros: "Speed, crew, and reliability."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."

Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Pros: "It was a short flight so it was O.K."
Cons: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Pros: "Food and drink service"
Cons: "Boarding pass facility"

Pros: "It was very comfortable"
Cons: "The crew was great"

Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."