Daily cleaning, installation of cabin HEPA filters on flights from England to Cork
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Scores according to KAYAK customer reviews
Pros: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Cons: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Cons: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Pros: "Great crew."
Cons: "Ran out of business class meal. Substituted a Econ class."
Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Cons: "Flight got cancelled"
Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."
Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."
Cons: "No reading light in my seat..."
Cons: "Turn the lights on early making it hard to sleep"
Cons: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Cons: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Pros: "Very friendly and helpful crew."
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Pros: "The attendants took great care of us. Super smooth flight."
Cons: "infotainment was down. Lost my luggage the flight was delayed"
Cons: "We did not get two of baggage at the destination."
Pros: "Great service"
Pros: "The aircraft was clean"
Cons: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Cons: "Bit cramped for space"
Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Pros: "Very friendly service!"
Pros: "Seats were comfortable"
Cons: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
Pros: "In flight food was enjoyable"
Pros: "Flight was on time and quick and comfortable"
Pros: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Cons: "Nothing to be honest . All positive."
Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"
Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Cons: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Pros: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Cons: "The entertainment was quite dated and didn't have new movies etc"
Pros: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Cons: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Pros: "Plane service"
Cons: "1h30min delay at airport"
Pros: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Pros: "Friendly and helpful crew"
Cons: "Disembarkation at Belfast"
Pros: "How friendly the crew is Ease of boarding Good organization Mostly on time"
Cons: "At least free beverages:)"
Cons: "the worst gluten-free food of any airline, and I've tried quite a few! And when the person in front reclines their seat, there's very little space left."
Pros: "Captain gave some nice hotspots to look out for as clear day."
Cons: "Standing for ages before boarding and in plane. Very basic and couldn't print boarding pass before travel. Seemed like a glitch with Aerlingus and I phoned but said they would forward to technical dept. No one got back to me. This caused unnecessary stress due to connections."
Cons: "Customer interaction is a joke"
Pros: "Seats are nice and comfy"
Cons: "Flight was late. Ground crew were atrocious and lost passengers and then insisted on counting the whole plane twice (as they got it wrong the first time). The flight was delayed by 4hrs in total and then Aerlingus denied compensation was due. Appalling performance"
Pros: "Super friendly, comfortable for the long flight, plenty to keep you occupied. Its my 3rd time flying with them and the flight is always smooth. And it doesn't hurt that there is a huge shamrock on the tail wing to make superstitious people like me, feel a little bit better! I will only use them!"
Cons: "All food and beverages had to be bought"
Pros: "Comfort. Ease of travel."
Cons: "Inflight shopping range"
Cons: "fly cleanup"
Pros: "Crew helpful and friendly."
Cons: "Announcement could be clearer. Sometimes gabled and indistinct."
Pros: "Such nice people"
Pros: "Pleasant cabin crew"
Cons: "Disembark down steps at back of plane onto tarmac then carry bags up two flights of steps, tiring and dangerous of falling"
Pros: "The ground staff at Heathrow were friendly"
Cons: "The old A320 is among the most uncomfortable planes imaginable, but the flight is short"
Cons: "My bag was lost. The staff at the airport was friendly enough and assured me it would be delivered to my hotel in dublin that afternoon. It’s now the next day and I still have not received my bag. I’ve call multiple times and still cannot give me a straight answer. So now I have to check out of this hotel and hope my bag shows up before moving on to my next destination. Also, on the flight I asked for 2 glasses of tap water while they came around asking if we would like to purchase a soft or alcoholic drink or snacks. There was no water on the cart so she had to continue servicing the rest of the plane and said she would be back. The first flight attendant must of forgotten, that’s okay she was probably busy. I asked a second flight attendant, 10 minutes go by and she still didn’t bring us water. Finally asked a 3rd flight attendant and he brought it to us quickly, this was 30miniutes after I first asked. I felt that my request wasn’t as important because I didn’t have to purchase it."
Pros: "Suggest lanes with seat number groups in order to avoid people crowding the entry to boarding the plane. Dinner selection: Msin dish choice ran out and was left with only one entree to choose from Increase chicken bard entrees"
Cons: "Had to fight through a crowd to make my way to the gate."
Cons: "While we arrived on time there was no air bridge ready.We had to wait for 15min to connect the air bridge. This was very frustrating and seems to be a common problem as it was also the same scenario on the out bound flight to London which then caused me to miss my transatlantic flight as Aerlingus delayed the flight leaving Dublin plus air bridge problem"
Pros: "On time flight"
Cons: "Made me check my carryon bag then it was opened - why - don’t know - and items missing along with my luggage strap. Will NEVER use Aer Lingus again"
Pros: "Quick boarding"
Cons: "Gate unknown till last minute"
Pros: "Waiting ages at another carousel from NY flight meant that I missed the booked flight and had to pay another $60.00. This was efficiently done...but notice about bags being taken off roundabout would help.I thought it was a tour groups's and did not search for my missing bag ...Young woman in the Air linguis Dublin baggage office sweet and patient ...give her a raise."
Cons: "The enormous distance between getting off one plane and trying to get on to another ...some signage confusing re Internal direction to Terminal 2"
Pros: "They were helpful on the ground, though some of the crew were cold on the plane, not unhelpful, but not helpful"
Cons: "I had a changeable ticket but could only do so a 1counter. Missed earlier flight as a result. Terrible service. At Dublin airport going out they let me change at the gate. Bot not in Heathrow."
Pros: "Really comfortable seat"
Cons: "Had to divert to Shannon due to fig. Bussed in FREEZING ancient vehicle to Cork"
Pros: "I like the comfort and reliability of this airline in my experience."
Pros: "Friendly helpful crew"
Pros: "Cold air was on for the entire flight, despite it being 4 degrees outside"
Cons: "Broken seats, headphone socket not working, smell of aviation fuel in cabin and then our luggage did not arrive at our final destination."
Cons: "the food was really expensive"
Pros: "Not much to tell."
Cons: "Long walk to gate. Getting from terminal 5 to terminal 2 on a bus."
Pros: "no delays, comfortable seats"
Cons: "The flight attendants went right past us never asking if we wanted anything. They served the people to our right and in front of us. Mystifying."
Pros: "Friendly crew"
Cons: "Delayed by 30 minutes"
Pros: "Lovely crew"
Cons: "Aer Lingus are always late departing, but it was a blessing this time as I'd have missed the connection otherwise!"
Cons: "Early boarding.. wondering could this catch me out on another occasion?"
Pros: "On board staff is very nice."
Cons: "Ticket counter agent at SFO placed wrong tag on suitcase. This created lost luggage 4 four days. Boarding gate time posted on boarding pass from DUBto SFO as gate closing at 10:25 am when flight left at 12:30pm. We ran to gate to be told the gate won’t open for boarding until 11:40. While at DUB going to LHR none of the Aer Lingus staff told us we were to go to British Airways terminal until we got to counter. Why couldn’t there be advance notice?Aer Lingus is lame. This was my first & last time I fly Aer Lingus."
Pros: "Ahead of time"
Cons: "Last persons rubbish left in Seat pockets"
Pros: "Great service as usual"
Pros: "Punctuality and cost"
Pros: "Quiet, short"
Pros: "The window seat."
Cons: "No Guiness"
Pros: "I missed the flight, and was put on a scheduled one for the next day. Also, I love the fact that I can do customs before arriving stateside."
Cons: "The air conditioning on board was FREEZING. It took three tries to get a blanket."
Pros: "On time"
Cons: "Delay at Dublin waiting for plane to get parked"
Pros: "Ahead of time"
Pros: "Fast service, kept well apprised of arrival times and such."
Cons: "Small plane but that really can't be helped. Also I didn't get the seats I picked online but that is most likely user error."
Pros: "Over the past week I had the pleasure of flying Britiish Air and codeshare Aer Lingus. I don't fly international that much, but I found that there was more room than I remember. I don't think how have had such a pleasant, eager staff on both airlines. The food was okay, but still better than I expected. It is tough to serve that many people. I would certainly fly BA again."
Cons: "Not much to say here. I am a critical person but I don't think that the crew could have done better. My only complaint...boo hoo, first world problem, my video screen didn't work very well. If it was tilted just right it would work. The free head phones have really poor quality. I had my own. In the end... not a big issue."
Pros: "Very comfortable flight even though little floor space."
Cons: "Small seats. Not much legroom."
Pros: "Boarding was quick and efficient, the flight arrived 10 minutes early."
Cons: "There was no food or entertainment offered, aside from what you could purchase. But as it was a very short flight, this didn't make much of a difference for me. Overall, good short flight."
Pros: "The price and convenience was great, airline was well kept with minor technology issues. Restroom facilities were well kept and food was adequate (what airline food is really good?) turbulent flight but the pilot did a goood job maneuvering around."
Cons: "The headsets provided for international movies sound quality was very poor.my daughter and I found ourselves using a single prong (airline headsets require two one for each ear)headphones from our phone to listen to movies with only one in. One flight attendant was not pleasant and wound up spilling a full cup of water on my lap, followed by another hitting me with the food cart. I am a frequent traveler so for me this shouldn't sway anyone's opinion on a minor instance."
Cons: "Broken kiosks at airport meant that everyone had to check in at the counter - only problem was there were no Aer Lingus staff anywhere to be found. We, and dozens of other passengers waited 40 min+ before anyone showed up. Then when staff arrived they were oblivious to the huge line that had formed - they carried on their small talk amongst theirselves oblivious to the passengers who had been waiting for a long time to get their boarding pass."
Pros: "I love your airline. First trip with you this week. Clean spacious planes. Friendly and caring staff... noticed great things watching crew help others. Great entertainment options and quality. Food was tasty! Looking forward to my next trip with you."
Cons: "All great!"
Cons: "Professional staff"
Cons: "This sucked."
Cons: "Seats far too small and uncomfortable."
Pros: "Boarding was smooth and everything was on time"
Pros: "Nothing. This was poor service from every stand point, starting from punctuality. Almost 2 hours delay and almost lost my connecting flight in Barcelona"
Cons: "Change management"
Cons: "The flight was an hour late with no announcements made in the terminal"
Cons: "Was an hour late."
Pros: "Flight attendants seemed nice."
Cons: "Over three hour delay for mechanical issues! Also, check in was a big pain. Bought tickets through vayama. Not recommended."
Pros: "The person I was sitting next to."
Cons: "Everything. Horrible experience at Gatwick and witnessed one staff member being very condescending towards a guest and made her get off the plane for Vuelung’s mistake. Will never fly this airline again."
Pros: "Short flying time"
Cons: "Communication with flight delay"
Pros: "Quick flight"
Cons: "Had to exist and renter via departure and go through security again because there was no direct transfer, it was horrible having to go through security again."
Cons: "There was nothing about the trip to like. I still have not made it to Agadir. The flight in Denver was delayed two hours, causing my family to miss all connections. This I turn required me to fork out $1000 additional to make it to my final destination."
Pros: "Crew was nice and friendly"
Cons: "Horrendous experience from checking to the airport. Be aware when trying to check in online, not only posible if you don’t pay a fee to choose seats. Therefore you are unable to check in until the last minute, and as they overbook the flight, if you don’t pay, You risk not get into the plane."
Cons: "A bit late getting underway but flight crew courteous, plane clean, deboarding efficient. Overall, reasonably comfortable efficient budget airline"
Cons: "boarding was slow"
Cons: "Did not get to this flight due to cancellation from the initial flight"
Pros: "Because kayak did not alerted me my flight had to be moved to Miami since is the only city that provides passports the same day. This extra expense costed me over 400$ in hotels gas and extra parking costs."
Cons: "Kayak services were terrible and I do not plan to use them again. The website should have alerted me that I needed a passport valid for longer than 3 months to my flight for Spain."
Pros: "The food was great"
Cons: "I have not gotten my baggage for my flight I have been here 3 days after I landed"
Cons: "When we got to the airport, the gate info wasn’t on the screen. We found a seat and waited until the time it said the info would be available. When the info was available, it said the gate was closing in 10 minutes. You have to pay for everything. I ordered a meal, but there must have been a language barrier because the stewardess sold me a meal and extra sandwich, when I only wanted one. The seats don’t recline."
Pros: "Good but not the delay"
Cons: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."
Pros: "The crew are so helpful and friendly"
Cons: "Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible"
Cons: "Seats are like deck chairs with no leg room"
Pros: "Getting off the plane in Barcelona"
Cons: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."
Pros: "Staff and smooth fligfht"
Cons: "Really long delay with hardly any information of when takeoff will be"
Pros: "we reached our destination alive"
Cons: "We sat on the aircraft on the tarmac for two hours, no explanation. Food and drink were served 20 mins before landing, some people didn’t get a chance to have a drink. Staff were disorganised confused and rude. My debit card was handed to another passenger because the steward had no idea what he was doing. Beyond awful!"
Pros: "Seats were clean"
Cons: "Delayed flight which lead to then sitting in the plane on the runway awaiting a time to take off. Flight attendant didn’t serve the back half of then plane with drinks. Luggage Carousel kept changing."
Cons: "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."
Pros: "Nothing.... Very poor. Generally Vueling has a poor image but I took a chance nothing has changed"
Cons: "On board the plane I was told you have to pay for all the food drinks quite abruptly maybe because I had shorts on and a tee shirt the lady in question thought I did not have much money.....Never go by how somebody is dressed that's my advice to your airline staff...."
Pros: "On time professional crew"
Cons: "Couldn’t checkin online due to having an Australian passport, very odd and meant we got stuck in a very slow moving que!"
Pros: "Safe flight, good leg room"
Cons: "Delayed departure, delayed boarding"
Pros: "Crew was nice and welcoming"
Cons: "Plane took off an hr later, not many vegetarian or vegan meals to choose from, my legs didn’t fit in my seating area..."
Cons: "Very little legroom"
Cons: "Flight was delayed 4 hours was unable to catch my connecting flight in London to Barcelona. Had to buy another flight ticket in London, wait another day, pay for a night a hotel to get to my destination in Barcelona. I was supposed to arrive in Barcelona on Saturday April 1st and did not get there until 2 the following day. Will not use this service again."
Pros: "It was comfortable, clean and efficient."
Cons: "The crew didn’t know f they had any vegan food."
Pros: "Furious, Vueling is always late!!!"
Cons: "Always late,, they don't care!!"
Pros: "I paid extra for the extra-legroom seats, and that was good. Though they charge for snacks/food/drinks, I was fine with a free cup of water."
Cons: "Our seats up front (2nd row) didn't recline, and it wasn't because of bulkheads or exit rows. It was a short flight, so it wasn't too bad."
Pros: "Staff were fine, lovely to check in online and not have to worry"
Cons: "Once onboard we sat for nearly an hour going nowhere"
Pros: "Excellent check in . Before time arrival."
Pros: "Comfort and friendliness of crew"
Cons: "Everyone told to board at the same time but they no one being boarded for over 30 mins. So left just standing in a long line for ages. Why tell us to board before you’re ready to board anyone? And why all at the same time and not groups of rows?"
Pros: "Quick flight"
Cons: "Everything else! Where am I supposed to put my legs?"
Pros: "I like very much weather of Barcelona which is ideal for me.people of spain very cooperative with excellent attitude."
Pros: "The low price and civilised flight times. Had no hold baggage."
Cons: "Attempts to get extra money by not allowing check in before 7 days without paying extra for choosing seats."
Pros: "Left on time !"
Cons: "Could not buy a beer as they “ran out” of alcohol! Cramped seats and could not position myself comfortably as just no leg room."
Cons: "Everything was Ok, staff, ladies are elegant and pleasant. Planes are on time. Could not be better"
Cons: "It was so uncomfortably cramped on the back row that my knees were numb by the end of the flight. I am tall but not ridiculously so. I think there should be minimum standards for legroom that exceed what was available on this flight."
Cons: "Seats were so small we could hardly fit. Airplane was extremely hot inside. No leg room at all for 5he middle seat and window seat passengers."
Pros: "Nice crew"
Cons: "Unconfortable seats"
Pros: "Flight not shown delayed at airport. Eventually left an hour late. No information or apology at boarding gate. Staff went and hid so the desk was empty. No apology or explanation on board either. Flight got us from A to Be but with zero grace or service. As a first experience this was bad."
Cons: "Zero service"
Cons: "2h delay for an already late flight. landed at 2am."
Cons: "Was not what I expected when booking with British Airways. This low budget airline did not continue the level of service expected when I booked the trip. It was like riding a bus in the sky. #NoComplimentaryAnything"
Cons: "Very very small amount of legroom Flight was delayed c.90 minutes, there wasn't a lot of information and eventually were told they had to use a different plane, which may have explained it's quite poor old condition."
Pros: "Quick service"
Cons: "When i arrived in london gatwick , with easy jet , my flight was late on entry and the bus did not connect on time with the scheduled buses and it did not give me enough time to get to london stansted. Extra costs of 158 british pounds to take a taxi do i could catch my flight . Very unprofessional"
Pros: "Crew were fab."
Cons: "Delayed flight. Stress of flying nowadays queueing luggage issues."
Cons: "Lateness and the waiting in the area to board with about 6 other flights in a small area with confusing announcements"
Pros: "All is great. Just tired after a long day...."
Pros: "I liked that I got a seat on the plane and it didn't fall out of the sky"
Cons: "Stansted Airport was just a complete shambles. Ryanair used a gate thhar had almost no seating and the flight left 30 minutes late."
Pros: "Airport OK. Efficient service. On time arrival."
Cons: "Gate area bit narrow and clumsy. Walk to plane. Deposit your own bag on large trolley outside plane due to opportunistic charging policy of RyanAir. Seat basic no recline. No seat pockets. No wifi. Still paying £200 return.."
Pros: "we did not receive the boading check in pass even we did an online check in and end up we have to pay 55pounds extra"
Pros: "What’s there to like?"
Cons: "One of our ticket holders had to have back surgery due to herniated disks and was/is unable to travel. Ryan Air allows for refund requests but does not give refunds! We are unable to get any of the money back and not able to use the tickets. United Airlines on the other hand gave you s a full refund."
Pros: "Nice staff, flight was fine"
Cons: "Extras are ridiculous and couldn’t pay through the website so stressed about getting on the flight. Exorbitant cost of carrying a bottle of wine"
Pros: "Late incoming aircraft. Delayed boarding as we were told that there was a wait for an assistant to facilitate the boarding of a passenger using a wheelchair."
Pros: "Crew were friendly and polite"
Cons: "The boarding procedure at Stanstead is terrible - lots of standing around, partly due to a delayed inbound plane, however we were all still assembled on time and this was not communicated until we were all standing in line. Seat rows are too close together - my knees were pressed against the seat in front the whole flight."
Pros: "Checked bag for free at gate. Got a window seat"
Cons: "departed 15 mins late."
Pros: "Priority boarding was beneficial . Flight landed ahead of schedule ."
Cons: "Not enough milk ! Purchased coffee but milk was scarce , didn't let us know until afterwards ."
Pros: "All good - typical Ryanair - on time , comfortable , good crew , no frills - perfect price"
Cons: "Nothing !"
Pros: "The crew were really friendly and helpful. It was painless, quick, and easy :)"
Pros: "Reasonable seat space, good crew"
Cons: "If we must have random allocated seats and be separated could it be at least boarding on same door. I use my Ryanair app for both of us for check in and it makes boarding chaotic when one is in front and the other at the back"
Pros: "It was very speedy and the crew were helpful, it was value for money."
Cons: "The plane was faulty so we had to change aircrafts and ended up leaving 2.5hours later than scheduled"
Pros: "Cheap and got to Madrid 15 mins early. You get what you pay for."
Cons: "Early Sunday fligh... took 30 mins to queue from motorway to Stansted terminal. If were checking in bag there was a big queue too (I didn't need to). The slowest part was airport security, allow extra 20 minutes at least to get through. Did priority boarding so we didn't queue to board and sat together and had room for our bags (some ended up at feet or in hold)"
Cons: "6 hour delay. 5 euro voucher - that could only buy water. But worse than that was the staff on board. Their rudeness was beyond belief. They: - Stood next to me and bitched about their job and people on board the flight - Laughed about a girl in front of me and her weight - Yelled at me for having my laptop open at the start of our decent (rather than ask me to close it) - Did not apologies once for the delay (which meant I missed a family members birthday) A formal complaint will be written."
Pros: "The air crew were excellent"
Cons: "Communications around boarding and gates was chaotic and our take off was delayed for over an hour. Staff were rude and unhelpful. They seemed confused themselves and found it difficult to communicate anything helpful to passengers"
Cons: "They took my cabin luggage to the cargo even though it is the right size due to no more space in over head compartment and I believe if they where strict about the size with the All Pax and only allowed one price each in the hand the compartments would have been sufficient. You need to make sure to ask pax to be at check in desk 2 hrs before dept during peak periods due to security takes longer time make the story short I was happy with the above all standards Abdullah Benafif."
Cons: "Allocation of seats saw my wife in 5c and myself in 31d. 31e was vacant."
Pros: "There is nothing to like about flying RyanAir"
Cons: "No legroom, seats are cramped. £100 for 1x 20kg bag and £56 to reserve 2 seats. £2 payment charge in order for me to give them money... No entertainment Delayed inexplicably for an hour on the taxiway - no reason given. There aren't even seat-back pockets. Truly awful flight."
Cons: "Everything. Poor customer service. Fees galore. Fees for picking a seat, 30 euro to print a boarding pass? are you kidding me? over 90 euro to check two bags, seriously?! This airline is a joke and I will never use it again."
Pros: "Seats were more spacious then expected."
Cons: "When checking in I noticed me and my boyfriend were "randomly allocated" seats 10 rows apart. When I called and enquiried about this I was told that I would have to pay to move the seats even though there were 4 seats available next to my boyfriends allocated seat. This is ridiculous seeing as it was not a separate booking and there were plenty of seats available! On the way back my boyfriend was charged 50 euros for a bag which the flight attendant deemed as oversized even though on the way there it was perfectly fine. Her reasoning was that it would have to be put under the plane... When walking to the plane we saw that most people were asked to leave their hand luggage on the tarmac to be put "under the plane" without being charged so essentially we were ripped off yet again!"
Cons: "Just not nice . I know it is budget but whole experience was nasty"
Pros: "Ryanair compares well with a lot more expensive airlines. It's not perfect by any means but it offers excellent value for money."
Pros: "The flight was on time"
Cons: "The boarding, I had priority boarding pass..I was so confused where to go"
Pros: "Friendly and helpful cabin staff"
Cons: "Really cramped seating :-("
Pros: "Nothing I can think of."
Cons: "Flight was delayed by 3 hours. This affect our hotel and taxi arrangements severely. Also the baggage collection was extremey slow and painful with a wait of 1-2 hours."
Pros: "Service on time"
Cons: "People next to me"
Pros: "Overall was fine."
Cons: "The chairs are way far be replaced as they are extremely uncomfortable. Thanks anyway and all the best"
Pros: "Ryanair - the carrier for low class English people looking for a cheap holiday in the sun"
Cons: "Gosh, what a horrible airline. To avoid unless the price is dirt cheap."
Pros: "The flight departed on time and the crew were welcoming on board. The aircraft was clean and tidy. The flight en-route was comfortable, but only as we were asked to move to the emergency exits due to a lack of occupancy. The aircraft arrived on time and disembarkation was efficient. Castellon is a small quiet regional airport and a pleasure to fly from and to. There are now some additional facilities being installed (food and drinks outlets) which will make the experience more comfortable."
Cons: "We pre-paid for speedy boarding and fasttrack. Fasttrack was good but speedy boarding was a waste of money as we were boarded via a single queue onto a bus and then transported to the aircraft. On-board service was chaotic with many passengers around us complaining about the hot food. The method of pre-ordering whilst they then serve the cold service went badly wrong and all around us passenger were complaining about not getting their food. Then it would appear they ran out of one food product which left one passenger behind us very upset and they complained. Our food arrived but it was overcooked and they attempted to overcharge us but did not argue when we pointed out their error. On arrival at Castellon whilst waiting for border entry passengers were queuing onto the tarmac prior to having access to the under-cover terminal. It had been raining but had unfortunately stopped. If it were raining this would not be an acceptable situation and one that Ryanair should address with the airport."
Pros: "As per always, Ryanair are cheap, get you to your destination on time with minimal effort."
Pros: "Friendly, calm crew. Luggage collection was speedy."
Cons: "When gate was announced everyone went straight to long queue, with only one person working gate. No sign of anyone to do priority seating, if we had booked it. We had earlier been in a long queue for security, so were feeling, tired & frazzled. Our hand baggage went into the hold instead of on the plane."
Pros: "Punctuality, cheery crew, decent leg room compared to some other airlines, inability to recline seats (great!)."
Cons: "Lack of seat-back pocket in front for book, newspaper etc."
Pros: "Love the price"
Cons: "Service can be improved upon"
Cons: "they charge you 46 British Pounds if you do not check in yourself up to 2 hrs before the flight...it says in their written notes that you may have fees if you do not check in yourself....though I think they should write "if you do not check in yourself 2 hrs before the flight 46 Br Pounds fees occur!" None of their self check in terminals at Stansted did not work, their signs where to check in is totally confusing...and their staff is not very friendly...."
Pros: "Efficient boarding, very friendly and professional cabin crew. Good landing."
Cons: "The woman working at the boarding desk. Although we were running late the door was still open and she closed it in front of us and did not let us board the plane making us miss the last flight of the day and for the whole weekend. Horrible staff, terrible airline and costumer service is below acceptable"
Cons: "Motor sounds"
Cons: "The bag check was convoluted, one of the machines was broken, and i had to queue in a few different queues. It was elongated and a bit frustrating."
Pros: "Ryanair is always and will always be the worst airline ever."
Cons: "Because of how Ryanair works"
Pros: "Cannot complain about the price and allocated seating"
Cons: "Not much food available as advertised Herded into the waiting area before the plane has landed, no seating available there"
Pros: "Comfortable enough that I slept the whole way through the flight. I like the tall seats as they provide moe privacy."
Airlines flying from England to Cork have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from England to Cork
Masks required on board, masks provided on flights from England to Cork
Social distancing seating
Middle seats unavailable to book on flights from England to Cork
Testing for antibodies, testing for symptoms for flights from England to Cork
Waiving of change fees. Search flexible flights from England to Cork