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Find Cheap Flights from England to Santa Cruz de Tenerife

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Washington (WAS)
Santa Cruz de Tenerife Tenerife-Norte
Thu 21/11
Thu 28/11
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England to Santa Cruz de Tenerife flight information

Flights arrive in Santa Cruz de Tenerife
Flights depart from England
Flight price £70
Airlines Ryanair, Vueling, Iberia, Norwegian Air International, KLM, Air Europa, British Airways, Norwegian

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Book cheap flights from England to Santa Cruz de Tenerife (return)

Airports
Origin
Manchester
£103
only
£103
London
£100
only
£100
£70
only
£70
Birmingham
£147
only
£147
Destination
Santa Cruz de Tenerife
£70
only
£70
Wed, 11 Dec
STN
London Stansted
TFN
Santa Cruz de Tenerife Tenerife-Norte
12h 40m
Mon, 16 Dec
TFN
Santa Cruz de Tenerife Tenerife-Norte
STN
London Stansted
10h 20m
Trip: 6 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 17,327 reviews
Overall
6.6
Boarding
6.4
Comfort
6.1
Crew
7.2
Entertainment
5.2
Food
5.5
BVA
VNO
Mediocre 2.0

Pros: Seats don't recline. Flights are always late.

DUB
AMS
Excellent 8.8

Pros: Not super comfortable

Cons: Snacks/Drinks for free

LGW
ALC
Excellent 8.5

Pros: The crew was helpful and friendly, priority boarding was super speedy and the food was served promptly (to my neighbouring passenger not me).

Cons: The seats were dirty and the plane could've done with a clean, plus I ended up with stiff knees because of how squished I was.

CPH
MAD
Mediocre 3.0

Cons: Everything, basically... The flight was delayed almost an hour, boarding was uncomfortable, there was no food service on board, flight attendants were less than friendly, and takeoff was shaky and turbulent.

DUB
BHX
Excellent 10.0

Pros: Very helpful as I required assistance

Tue, 21 Jan
LGW
London Gatwick
TFN
Santa Cruz de Tenerife Tenerife-Norte
14h 45m
Tue, 18 Feb
TFN
Santa Cruz de Tenerife Tenerife-Norte
LGW
London Gatwick
11h 40m
£100
Trip: 29 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3,198 reviews
Overall
6.7
Boarding
6.7
Comfort
6.4
Crew
7.3
Entertainment
5.3
Food
5.8
CDG
IBZ
Mediocre 2.0

Pros: Nothing wouldn’t fly with them again

Cons: Everything

BCN
LIS
Mediocre 3.5

Pros: N/A

Cons: The flight was delayed, then we loaded onto an airport bus where we stood, sweating, for about 10 minutes before the bus left. Once we got on board it took forever for people to be seated, and some people were having their seats switched and others couldn’t find anywhere to put their luggage.

MXP
ORY
Mediocre 2.0

Pros: Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled.

Cons: Refused to sell ticket from start or at least receive a cancellation ticket for the flight

JTR
FCO
Mediocre 3.0

Cons: The santorini airport is a mess. Our flight was delayed nearly an hour because the tiny airport wasn’t able to handle the amount of flights they had coming in and going out at the same time

LIS
ORY
Mediocre 2.0

Pros: Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris

Cons: Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris

Wed, 11 Dec
STN
London Stansted
TFN
Santa Cruz de Tenerife Tenerife-Norte
12h 40m
Mon, 16 Dec
TFN
Santa Cruz de Tenerife Tenerife-Norte
STN
London Stansted
10h 20m
Trip: 6 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 17,327 reviews
Overall
6.6
Boarding
6.4
Comfort
6.1
Crew
7.2
Entertainment
5.2
Food
5.5
MXP
BRS
Okay 5.5

Pros: Was reasonably on time

Cons: Lagguage took for ever to come out.

DUB
BHX
Okay 4.5

Pros: Crew were good. Boarding seemed to be good. When we eventually got going the flight was good and very quick (35mins)

Cons: We sat on the plane for 1 hour without moving anywhere as there was a discrepancy with the numbers they thought they had and the list (or something). When we were cleared for take off we then had to get in a massive queue before we could leave.

ALC
MAN
Mediocre 3.2

Cons: What is the point of buying priority boarding if everyone gets on the plane at once.. 9 euro for 3 bottles of water says it all to.

PSA
IBZ
Okay 4.0

Cons: The flight was 2 hours late, boarding incredibly unorganized, and instructions from the flight crew were not understandable

MAD
IBZ
Okay 5.6

Pros: Rates

Cons: Customer service on boarding, which is now necesary related to rates

Fri, 7 Feb
BHX
Birmingham
TFN
Santa Cruz de Tenerife Tenerife-Norte
28h 50m
Fri, 14 Feb
TFN
Santa Cruz de Tenerife Tenerife-Norte
BHX
Birmingham
16h 20m
£147
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 5,501 reviews
Overall
7.4
Boarding
7.4
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.7
LHR
MAD
Mediocre 2.3

Cons: Fly on time

LIS
MAD
Mediocre 2.6

Cons: The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad .

GRX
MAD
Good 6.0

Pros: Some of the crew were fantastic while some of the others were pretty mediocre. The plane was quite nice

Cons: Some of the crew were fantastic while some of the others were pretty mediocre. They didn't have agua con gas (soda water). The toilets were not kept clean and got pretty messy. Just a bit sloppy overall...

ORD
MAD
Good 7.6

Pros: Great customer service

Cons: The seats are really small. Even for people not considered tall.

MAD
DUB
Excellent 8.0

Pros: Everything was good.

Cons: There was no problems whatsoever.

Sat, 14 Dec
STN
London Stansted
TFN
Santa Cruz de Tenerife Tenerife-Norte
16h 55m
Tue, 17 Dec
TFN
Santa Cruz de Tenerife Tenerife-Norte
STN
London Stansted
10h 10m
Trip: 4 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 17,327 reviews
Overall
6.6
Boarding
6.4
Comfort
6.1
Crew
7.2
Entertainment
5.2
Food
5.5
EMA
DUB
Okay 5.0

Pros: Fast flight with no issues

Cons: Check In- as the airport was so busy, I nearly missed my flight due to queuing in lines for long times and poor communication form airport staff as to priority boarding etc

ATH
RAK
Mediocre 2.0

Cons: Not much was good about this flight. I had to pay an extra €55 because I couldn’t check in online 2 hours prior and had to do it at the airport. The flight itself was a sales pitch with every few moments the flight attendants offering things to sell. I’ll try not to take Ryanair again.

LIS
BRU
Mediocre 3.2

Cons: Rude staff, unprofessional

STN
BCN
Mediocre 2.0

Pros: Terrible crew rude and impolite

CTA
FCO
Okay 4.5

Pros: The crew was good, the fly was hot the air conditioning not cooling.

Cons: The time of departure

Sun, 15 Dec
LGW
London Gatwick
TFN
Santa Cruz de Tenerife Tenerife-Norte
13h 20m
Thu, 19 Dec
TFN
Santa Cruz de Tenerife Tenerife-Norte
LGW
London Gatwick
17h 20m
£166
Trip: 5 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 533 reviews
Boarding
7.5
Comfort
7.6
Crew
8.0
Entertainment
7.0
Food
6.8
ALC
ARN
Good 7.0

Pros: Boarding and food

Cons: The flight was delayed more than an hour and no information was provided about landing at Fort Lauderdale Airport.

LGA
BFS
Excellent 8.6

Pros: Everything but the food.

Cons: The hot meal was awful! Even the stewardess wasn't sure what some of it was!

LGW
KEF
Excellent 10.0

Pros: Stress free boarding and flight, it all went smoothly and the cabin crew were extremely helpful.

FUE
LGW
Good 6.0

Pros: Price, clean plane , attentive crew,

Cons: Need better movie selection.

RAK
CPH
Mediocre 3.3

Pros: The long distance jet was very nice and would likely be the only reason I would fly with Norwegian again.

Cons: Drinks like soda included in cost. Baggage sizes and weights that match other international carriers, consist enforcement of weight restrictions or requirements. More people, less kiosks. Don’t make you have to pay to choose a seat. Everyone we talked to was complaining about the nickel diming!

Sat, 14 Dec
STN
London Stansted
TFN
Santa Cruz de Tenerife Tenerife-Norte
16h 55m
Tue, 17 Dec
TFN
Santa Cruz de Tenerife Tenerife-Norte
STN
London Stansted
10h 10m
Trip: 4 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 17,327 reviews
Overall
6.6
Boarding
6.4
Comfort
6.1
Crew
7.2
Entertainment
5.2
Food
5.5
PSA
LIS
Mediocre 2.6

Pros: Nothing. I never took a flight so bad in my life.

Cons: They could have another line to the people that couldn’t make check-in online, but they prefere to charge you a amount of $55,00 euros. Me and my husband tried to do the check-in online but the system was out off service and than when we tried again, 2 hour before departure, it was no possible

CTA
FCO
Okay 4.5

Pros: The crew was good, the fly was hot the air conditioning not cooling.

Cons: The time of departure

DUB
BHX
Okay 4.5

Pros: Crew were good. Boarding seemed to be good. When we eventually got going the flight was good and very quick (35mins)

Cons: We sat on the plane for 1 hour without moving anywhere as there was a discrepancy with the numbers they thought they had and the list (or something). When we were cleared for take off we then had to get in a massive queue before we could leave.

MXP
PMO
Excellent 8.3

Pros: Staff were kind entertaining and friendly

Cons: Boarding was a bit long

NAP
MAN
Excellent 8.6

Cons: A bit more space but for the price you can’t really complain

Fri, 17 Jan
MAN
Manchester
TFN
Santa Cruz de Tenerife Tenerife-Norte
20h 20m
Fri, 14 Feb
TFN
Santa Cruz de Tenerife Tenerife-Norte
MAN
Manchester
12h 00m
£189
Trip: 29 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 3,429 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
LAX
AMS
Mediocre 2.0

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

TLV
AMS
Excellent 10.0

Pros: Almost everything, especially the crew.

Cons: Don’t feel like anything should be better to be honest

EBB
AMS
Excellent 8.3

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

LHR
BOS
Mediocre 2.0

Cons: Flight got cancelled

AMS
HEL
Excellent 10.0

Cons: Boarding was crazy. Could not everyone in the gate area.

Tue, 21 Jan
LGW
London Gatwick
TFN
Santa Cruz de Tenerife Tenerife-Norte
14h 45m
Tue, 18 Feb
TFN
Santa Cruz de Tenerife Tenerife-Norte
LGW
London Gatwick
11h 40m
£100
Trip: 29 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3,198 reviews
Overall
6.7
Boarding
6.7
Comfort
6.4
Crew
7.3
Entertainment
5.3
Food
5.8
FLR
LTN
Excellent 8.4

Pros: Vueling is a high quality airline. Much better than Ryanair

Cons: The club sandwich was rather disgusting

BCN
VIE
Okay 4.5

Cons: Boarding process

SVQ
BCN
Good 6.0

Pros: Crew was friendly, plane clean

Cons: Boarding process was very slow. Paid for a sea in advance. I was assigned a seat in row 7, put in group 3. No overhead space for my small carryon.

CDG
IBZ
Mediocre 2.0

Pros: Nothing wouldn’t fly with them again

Cons: Everything

ORY
BCN
Okay 4.5

Cons: 6h delayed

Mon, 2 Dec
STN
London Stansted
TFN
Santa Cruz de Tenerife Tenerife-Norte
12h 40m
Mon, 16 Dec
TFN
Santa Cruz de Tenerife Tenerife-Norte
STN
London Stansted
7h 45m
Trip: 15 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 17,327 reviews
Overall
6.6
Boarding
6.4
Comfort
6.1
Crew
7.2
Entertainment
5.2
Food
5.5
DUB
BHX
Excellent 10.0

Pros: Very helpful as I required assistance

IBZ
STN
Mediocre 3.5

Cons: I pre booked and paid for an isle seat and was given a window seat. The plane was so hot and had no air-con, the people I were sat next to kept asking the girls to put it on but they didn’t

EDI
HAM
Excellent 8.0

Pros: I was in Emergency row by myself!

Cons: I felt like I was always being sold something throughout the Ryanair experience. It’s too much.

DUB
LGW
Mediocre 2.8

Cons: Delayed. Confusion over gates.

MXP
PMO
Excellent 8.3

Pros: Staff were kind entertaining and friendly

Cons: Boarding was a bit long

Fri, 1 Nov
LGW
London Gatwick
TFN
Santa Cruz de Tenerife Tenerife-Norte
15h 40m
Wed, 6 Nov
TFN
Santa Cruz de Tenerife Tenerife-Norte
LGW
London Gatwick
11h 55m
£212
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3,083 reviews
Overall
7.2
Boarding
7.2
Comfort
6.9
Crew
7.6
Entertainment
6.4
Food
6.5
MAD
CCS
Excellent 9.0

Cons: Knowing that the baggage wasn’t included in the price of the plane ticket

AGP
MAD
Mediocre 3.0

Pros: The plane was delayed 1hr and 30 minutes and I have to run to catch the connecting flight. I had to ask people to let me pass them at the police control in foreign country

LIS
MAD
Excellent 10.0

Cons: I cancelled the flight within hours of booking and got the ticket refunded three weeks later, not the 5-7 business days they promised, but I never got a refund for the luggage fee. Will do my best to avoid them in the future

MAD
TLV
Poor 0.0

Cons: I missed the flight so I don’t have any feedback.

VCE
MAD
Okay 4.8

Pros: The crew was very attentive, as was to be expected for Business Class service.

Cons: Out of a total of only seven (7) Business Class passengers on the flight from Venice to Madrid, for some reason they only had five (5) meals available, so we were offered a selection from the standard economy class snack list, which was substandard and very disappointing considering we paid for Business Class and therefore expected a Business Class meal and not just a snack! Very poorly planned and completely unacceptable!

Tue, 21 Jan
MAN
Manchester
TFN
Santa Cruz de Tenerife Tenerife-Norte
14h 40m
Tue, 4 Feb
TFN
Santa Cruz de Tenerife Tenerife-Norte
MAN
Manchester
12h 00m
£103
Trip: 15 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3,198 reviews
Overall
6.7
Boarding
6.7
Comfort
6.4
Crew
7.3
Entertainment
5.3
Food
5.8
BCN
VIE
Okay 4.5

Cons: Boarding process

BCN
PRG
Excellent 8.0

Cons: Nicer behaviour from crew, smile is easy.

JTR
FCO
Mediocre 3.0

Cons: The santorini airport is a mess. Our flight was delayed nearly an hour because the tiny airport wasn’t able to handle the amount of flights they had coming in and going out at the same time

BCN
LGW
Mediocre 2.0

Cons: We have a 5 hours delay inside the plane. The crew has to been change and the second crew is the worst crew in all my flights The captain also was change after 4 hours of delay, and is the worst captain, nothing polite

ORY
FCO
Good 7.0

Cons: The departure could have been on time.

Mon, 2 Dec
STN
London Stansted
TFN
Santa Cruz de Tenerife Tenerife-Norte
12h 40m
Mon, 16 Dec
TFN
Santa Cruz de Tenerife Tenerife-Norte
STN
London Stansted
7h 45m
Trip: 15 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 17,327 reviews
Overall
6.6
Boarding
6.4
Comfort
6.1
Crew
7.2
Entertainment
5.2
Food
5.5
ALC
MAN
Mediocre 3.2

Cons: What is the point of buying priority boarding if everyone gets on the plane at once.. 9 euro for 3 bottles of water says it all to.

BJV
DUB
Good 7.6

Pros: Crew were very attentive. Seats usual Ryan Air not the most comfortable seats. Boarded FIRST as was special assistance which is much better than being boarded last with everybody looking at you & no room for hand luggage at your seat so having to get somebody to place it further down plane.

Cons: My special assistance required lift off plane which didn't happen so I along with people on crutches had to try negotiate way down steps in the wind & rain.

ATH
LTN
Mediocre 2.0

Cons: Ryanair website did not work properly for check in and I was charge 110euro extra upon arrival at Athens airport - myself and my fiancé are very disappointed. We arrived at the airport 2 hours before our flight and we were told we could not complete our check in process as it was only available online. The flight had delayed 1 hour and we still payed 110 euro. The crew had very rude attitude. This was the first time flying with Ryanair and it was a complete disaster. I believe it is unacceptable to pay for something that it was not my mistake and I except to receive a response from you soon.

BCN
BHX
Okay 4.0

Pros: The overall price

Cons: Waiting in line for boarding to find out the passengers in the plane that had arrived had not disembarked. Passengers (and not just priority) brought more than one bag onto the plane. The overhead stowage was bulging. As a passenger with a foot cast the disembarkation was not the best

STN
BCN
Mediocre 2.0

Pros: Terrible crew rude and impolite

Tue, 21 Jan
MAN
Manchester
TFN
Santa Cruz de Tenerife Tenerife-Norte
14h 40m
Tue, 4 Feb
TFN
Santa Cruz de Tenerife Tenerife-Norte
MAN
Manchester
12h 00m
£103
Trip: 15 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3,198 reviews
Overall
6.7
Boarding
6.7
Comfort
6.4
Crew
7.3
Entertainment
5.3
Food
5.8
IBZ
BCN
Good 6.5

Cons: Late as per Vueling fashion

BRI
BCN
Mediocre 2.0

Cons: Carry on policy is ridiculous

BCN
LIS
Mediocre 2.0

Cons: We never got there

BCN
OPO
Good 6.0

Cons: Luggage delivery in Porto was slow

DBV
BCN
Okay 4.0

Pros: Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member

Fri, 13 Dec
MAN
Manchester
TFN
Santa Cruz de Tenerife Tenerife-Norte
9h 20m
Sat, 14 Dec
TFN
Santa Cruz de Tenerife Tenerife-Norte
MAN
Manchester
18h 20m
£264
Trip: 2 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 22,133 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LGW
MCO
Okay 5.3

Pros: The crew was great, as always. Unfortunately, my seat mate was very overweight, pushing into my space. No fault of BA except that bigger seats would help the "growing" population of travelers.

Cons: Bigger seats for bigger travelers. Especially on long flights. Those of us that are less full figured would be more comfortable. Go back to the system that includes one checked bag and one carry on as included in the advertised price. I know that airlines need to be more competitive, but the ala carte for luggage is not acceptable. Instead, offer an opportunity for customers t donate to offset the carbon impact. Thanks

ZRH
LHR
Mediocre 3.3

Pros: Entertainment system was decent.

Cons: Crew was pretty unfriendly abs the food was very poor.

SVQ
LGW
Mediocre 2.0

Pros: In hour 20 of delays and being held in a room with no access to water

Cons: Absolutely everything. Access to food or water. Basic communication. A semblance of organization.

LHR
ABZ
Excellent 9.5

Pros: Everyone on the crew was very friendly, even for a short flight.

EDI
LHR
Excellent 10.0

Cons: All good.

Wed, 22 Jan
STN
London Stansted
TFN
Santa Cruz de Tenerife Tenerife-Norte
12h 40m
Sun, 26 Jan
TFN
Santa Cruz de Tenerife Tenerife-Norte
STN
London Stansted
7h 15m
Trip: 5 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 17,327 reviews
Overall
6.6
Boarding
6.4
Comfort
6.1
Crew
7.2
Entertainment
5.2
Food
5.5
CTA
FCO
Okay 4.5

Pros: The crew was good, the fly was hot the air conditioning not cooling.

Cons: The time of departure

STN
CIA
Mediocre 2.0

Pros: Nothing

Cons: Aeroplano

EDI
HAM
Excellent 8.0

Pros: I was in Emergency row by myself!

Cons: I felt like I was always being sold something throughout the Ryanair experience. It’s too much.

DUB
GRO
Excellent 10.0

Pros: Staff on Ryanair always pleasant and good good, flight smooth and always on time

Cons: Nothing about this Flught I didn’t like

DUB
LBA
Excellent 8.0

Pros: Crew were very caring. What amazed me from a proposed flight of 1hr 20, was to and from Dublin a flight time of 50mins. Very good.

Cons: Going with one airline and coming back with Ryanair meant I could only get my boarding pass 2days before flight, rather than the beginning of the whole trip. I tried 6x's on my mph to no avail, day before, got it on a desktop on last day.

Tue, 21 Jan
MAN
Manchester
TFN
Santa Cruz de Tenerife Tenerife-Norte
14h 40m
Tue, 4 Feb
TFN
Santa Cruz de Tenerife Tenerife-Norte
MAN
Manchester
12h 00m
£103
Trip: 15 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3,198 reviews
Overall
6.7
Boarding
6.7
Comfort
6.4
Crew
7.3
Entertainment
5.3
Food
5.8
DBV
BCN
Okay 4.0

Pros: Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member

LGW
BCN
Mediocre 2.0

Pros: Nothing. This was poor service from every stand point, starting from punctuality. Almost 2 hours delay and almost lost my connecting flight in Barcelona

Cons: Change management

SVQ
BCN
Good 6.0

Pros: Crew was friendly, plane clean

Cons: Boarding process was very slow. Paid for a sea in advance. I was assigned a seat in row 7, put in group 3. No overhead space for my small carryon.

CDG
IBZ
Mediocre 2.0

Pros: Nothing wouldn’t fly with them again

Cons: Everything

BCN
LIS
Mediocre 2.0

Cons: We never got there

Fri, 7 Feb
BHX
Birmingham
TFN
Santa Cruz de Tenerife Tenerife-Norte
28h 50m
Fri, 14 Feb
TFN
Santa Cruz de Tenerife Tenerife-Norte
BHX
Birmingham
16h 20m
£147
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 5,501 reviews
Overall
7.4
Boarding
7.4
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.7
VIE
MAD
Good 7.2

Pros: Cabin crews are kindley attended.

Cons: It's O.K. with good price.

FCO
MAD
Okay 5.3

Pros: Crew was good from Rime to Madrid, however my connection from Madrid to JFK, service was not good, i felt ignore when asking for water

Cons: Took to long to service, and customer service was lacking

MAD
CDG
Good 7.3

Pros: The facilitie to board

Cons: They no have entertainment

MRS
MAD
Excellent 9.3

Pros: The crew in my area were very helpful. The young guy next to me passed on the dinner choices. The crew member came back and asked if he would like some pretzels, etc. which I thought was very nice. They were very friendly.

Cons: Just a suggestion that the ear jacks for the entertainment be passed out earlier. Luckily I brought my own but my neighbors on both sides had a long wait until they were passed out.

BCN
BOS
Mediocre 2.0

Cons: Crew was rude and the seats had astoundingly little leg room. Plus they tried to upcharge for everything. Will never fly with this airline again.

Wed, 22 Jan
STN
London Stansted
TFN
Santa Cruz de Tenerife Tenerife-Norte
12h 40m
Sun, 26 Jan
TFN
Santa Cruz de Tenerife Tenerife-Norte
STN
London Stansted
7h 15m
Trip: 5 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 17,327 reviews
Overall
6.6
Boarding
6.4
Comfort
6.1
Crew
7.2
Entertainment
5.2
Food
5.5
ATH
LTN
Mediocre 2.0

Cons: Ryanair website did not work properly for check in and I was charge 110euro extra upon arrival at Athens airport - myself and my fiancé are very disappointed. We arrived at the airport 2 hours before our flight and we were told we could not complete our check in process as it was only available online. The flight had delayed 1 hour and we still payed 110 euro. The crew had very rude attitude. This was the first time flying with Ryanair and it was a complete disaster. I believe it is unacceptable to pay for something that it was not my mistake and I except to receive a response from you soon.

PSA
LIS
Mediocre 2.6

Pros: Nothing. I never took a flight so bad in my life.

Cons: They could have another line to the people that couldn’t make check-in online, but they prefere to charge you a amount of $55,00 euros. Me and my husband tried to do the check-in online but the system was out off service and than when we tried again, 2 hour before departure, it was no possible

SCQ
STN
Mediocre 2.0

Pros: Nothing, only good thing was that the girl at the check-in was very nice and felt bad for the situation, then inside the plane after we landed, the manager was very attentive and nice to me, she heard my complaints and made sure I spoke my part.

Cons: - They charged me 55 GBP for missing the check-in - They didn't let me facture the suitcase even tho I paid for the priority entrance. I had to throw away my liquid bottles. - While boarding one of the flight attendants told me to walk faster because they were late, even though I had two heavy bags in both of my hands. Then he insulted me in Italian and after I asked him 8 times to tell me what he said to me he told me to shut up and sit down. I sat down for 2 hours in a very bad mood trying to control myself from starting a fight. After the flight I waited and spoke with the manager about it, If I'm not wrong the name of the attendant was Luca and the manager heard my complaints. This was the worse flight of my entire life, I have never been treated so disrespectfully in a plane, I felt humiliated. I will never touch a Ryanair plane ever again. I definitely should be getting a refund for this.

STN
PRG
Mediocre 2.0

Pros: I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff

Cons: Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again.

DUB
BHX
Excellent 10.0

Pros: Very helpful as I required assistance

Sun, 16 Feb
LGW
London Gatwick
TFN
Santa Cruz de Tenerife Tenerife-Norte
13h 20m
Fri, 21 Feb
TFN
Santa Cruz de Tenerife Tenerife-Norte
LGW
London Gatwick
6h 20m
£307
Trip: 6 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 4,300 reviews
Overall
6.9
Boarding
6.8
Comfort
6.9
Crew
7.3
Entertainment
6.8
Food
6.0
BOS
FCO
Excellent 8.0

Cons: Too many extra charges, baggage,boarding,seats.

ARN
OAK
Mediocre 3.3

Pros: Seat just ok

Cons: First we were told that we cannot be checked in for the flight because our luggage was not checked to Oakland. Therefore we cannot fly. This was unacceptable because all three flights were on the same ticket, plus we had 2,5 year old traveling with us

CDG
JFK
Mediocre 3.0

Pros: Crew was friendly

Cons: No inflight entertainment like we were supposed to have. No snacks, and 30 meal was small and terrible.

BCN
ORD
Mediocre 3.6

Cons: The seats were so close together that it was extremely uncomfortable. I was charged 80 Euros extra for my bag which them claim was overweight, it was the exact same 10 Kilo weight as leaving Chicago. No service for water or food food unless you pay for it.

BCN
OAK
Okay 5.6

Pros: The crew was polite and attentive. I flew in the premium cabin and found the seat very comfortable.

Cons: The check in lines were disorganized and extremely busy. The flight was called to board an hour and a half before departure. However, boarding didn't begin for over an hour. Due to that, I wasn't able to use the lounge, which I had paid to use.

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