Find Cheap Flights from Hanoi to Denpasar – Compare and Save

Flying from Koh Samui to Ha Noi with a layover in Bangkok. Vietjet cancelled flight. When I went to the counter they told me to call from r information. I asked for the number and they said they couldn’t give it to me. Be a little taken back I asked him to repeat that while I was recording on my iPhone. He told me that was unacceptable and called the airport police. I deleted the video but had to deal with a big hassle. Then booked with a different airline. Vietjet wouldn’t refund the ticket. Luckily Chase Sapphire didn’t have a problem with refunding me. Vietjet blows!

Terrible customer service. My last choice to fly now if there is no other options.

First time flying with VietJet Air is so so. Check-in process for domestic is okay and easy but during our flight back to Manila, the ground staff at Tan Son Nhat International Airport weighed our hand luggage before boarding when in fact, it should be weighed during the check-in process. They are very strict in terms of the 7kg hand carry it’s either you’ll pay extra, or leave things behind.

Late departure, late arrival, and personal items on laps during takeoff and landing. Departure gate opened on time, but no direction as to whether to board at front or rear of plane based on seat number. Fashionable staff with sunglasses inside the plane and cockpit remained for ten minutes after the boarding complete announcement. For a scheduled 80 minute flight, adjusted to 65 minute as noted on takeoff; the total time on the plane with delays was r more than two hours. No confidence had there been an emergency that anyone would have been able or aware of what to do.

Our flight was delayed for about 3hours however the ground crew made it sure that we will not miss our connecting flight from Hanoi to incheon.

Seat pitch is narrow moreover the agent assigned seat in front of emergency exit window which is not reclined. A terrible 4hr 40min flight from HAN to DPS

1-Airlines did not send any info to inform the clients about changing fight number. 2-Delayed too long on runay without any explanation

Not punctual in departure and seats are very tight and narrow. Crew should handle noisy families during flight.

Paid for seats near the window but given seats right at the back, near the toilets. This location was so noisy with the blasts from the aircraft engines blowing beside. Not a nice one 😞.

In experience we didn't even get water unless it was paid for. Even Bamboo Airlines provided free water. The flight was cold with no blanket being provided. The flight attendants were not responsive in keeping the passengers under control. I complained about fellow passengers playing loud music several times before one of the flight attendants to action. I will not recommend flying with Vietjet unless things improve.