All in All a great experience. Cost of luggage sucks … first time I ever had to pay for luggage. Otherwise the check in counter was awesome, the gate clerks were great and the Stewards & Esses were the best.
Love Hawaiian you can’t go wrong, still provides you good drinks and little snack at the end
Liked the staff ! Seats a little uncomfortable for a 9 hour flight. Wife ‘s monitor at her seat didn’t work. Food was disappointing. Snacks were good . Choices of movies and music could have been better.
They cancelled our flight and one after and then crammed everyone on a late flight. Refused to give us a meal voucher because the delay was less than 3 hours. In the end the delay was 4 hours. No reason was ever given for the cancelled flights. Fly Southwest!
There was mention of a complimentary magazine but none were in the seat pockets. The flight is short so understandable not having food or a snack.
Mediocre experience. Staff not ever friendly or welcoming. Food was terrible.
Flight delayed. Then left much later than new time. 88 year old dad waiting at Kona airport for ages.
Hawaiian was amazing. no more bookinks with third party companies (Kayak)
The flight from HON to Hilo caused a few problems, but we were helped by the checking agent at Hawaiian Airlines with tech assistance. My wife & I are in our 70's and not QR code savvy. But we are learning.
TV monitor is not working properly. Long flight needs some entertainment but it didn't work. Food snack should be healrhier compare to what we have given.
I did not fly by vergin atlantic from bangalore to vasco da gama
Your flight delayed at Heathrow n I almost missed my mother funeral.you idiots. I had to waste 10 hours in different airports. Thank your stars I'm not suing you.
Miami airport needs more thorough signage. It was a long walk from my transport point to the check in desk,
Flight took off an hour late. Had to stay on the tarmac for half an hour after landing. Both annoying.
We had an unfortunate experience where we had to leave the aircraft after boarding, shortly before the scheduled takeoff time, and re-board. The reason given was that a passenger felt ill and had to cancel their plans and therefor their luggage had to be found and removed.
We’ve used VA before many times the experience is always been good they have lovely staff and the food is always delicious.
Everything about the flight was amazing from check in to boarding entertainment was okay food we didn’t try.
Seats were old and dirty, for a long haul flight you expect to be able to recline and for the av to work properly. Choice for vegans was fruit….
The Virgin Atlantic crew was very good. However, the equipment was OK, the seats were OK, but her bags did not arrive with me. Two bags showed up a day later and I’m still waiting for my third back.
The crew was very good. However, the equipment was a bit dated. Some of the electronics were not working. To top it, three bags didn’t arrive with me. Two of them were delivered a day later. I’m still waiting for the third bag, I was so looking forward to this virgin Atlantic flight, but, I am disappointed.