Daily cleaning, installation of cabin HEPA filters on flights from Innsbruck to Scotland
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 11h 50m
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Scores according to KAYAK customer reviews
Cons: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"
Cons: "Boarding from bus and no aero bridge"
Cons: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"
Cons: "Delayed flight made me miss my connection and spend a night in Frankfurt. Take off time, bag didn’t come out as priority, waited over 25 minutes."
Pros: "Crew AMAZING nice people very hospitable the food was good, very respectable staff accommodations nice"
Cons: "The seat in the back was very uncomfortable to sleep other than that amazing"
Pros: "everything from the boarding and check-in process to in flight comfort."
Cons: "For some reason there were 4 really young children seated all in the same area. Kids will be kids, but perhaps spreading them out wouldn’t make one particular area so loud and disturbing. Boarding the plane I a more orderly way would also help."
Pros: "The crew was attentive."
Cons: "Boarding crew in EWR insisted that my small carry on had to be checked in. MANY passengers were able to bring on board luggage that was larger and clearly heavier. I don’t understand why I was one of the exceedingly few passengers pulled out of the queue to have luggage checked in. Food was sad."
Pros: "Great crew, comfortable seat, good food, and food entertainment."
Cons: "Delayed 20 minutes out of Denver, and when I arrived at my connecting city in Munich I was immediately told I would not make my connecting flight due to customs lines and to reschedule. I walked 5 minutes to customs, no lines, walked another 5 minutes to my gate, and easily made the connection."
Pros: "Seat had spacious leg room entertainment was very good"
Pros: "not much"
Cons: "The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all."
Pros: "Friendly cabin crew"
Pros: "Red wine was OK, passed on the free sandwich as last time it didn’t agree with me"
Cons: "Flight was over an hour late and no compensation from the airlines."
Pros: "The food and drink were the only two enjoyable moments of this flight."
Cons: "The crew in Cluj airport could not care less about getting the plane boarded and departed on time. For 20 minutes crew stood around in the airport talking to each other and using their cellphones. Finally the transport bus was loaded only to have the bus driver get out, and talk to another employee while simultaneously using his phone. No information was given for the delay and the plane was boarded at time of departure. This careless and unbothered attitude resulted in a missed connecting flight for my partner and I. We were completely unassisted by crew on the plane and ended up having to wait 24hours for our next flight home. Absolutely disgusted by the service provided from Cluj to Munich. I would seriously consider another airline before booking again with Lufthansa for this route."
Cons: "never got to goddamn frankfurt"
Cons: "Boarding was a zoo as the system was down -not very organized either. There was one crew member who was extremely rude and even as people boarded by her section did not greet people. Skipped a few rows with drinks and then told them there was no time to bring even a glass of water. Fortunately another crew member (who we also asked as they went by) brought water to those she had skipped who wanted it. My TV monitor was not working. Aging planes - need a thorough cleaning. The announcements were garbled and very difficult to hear."
Pros: "We were treated very well by all staff. Very nice crew"
Pros: "Crew were professional and friendly"
Cons: "Small seats"
Cons: "Beware. Frankfort to Paris A321 Business class is coach with an empty middle seat. Uncomfortable even for a short flight. Very disappointing following excellentvbusiness class on first leg of trip Orlando-Frankfort"
Cons: "Crew was nice, but big push to check-in carry-on. There was in fact plenty of room in overhead bin"
Pros: "I liked the seats, the space for our legs and the crew members"
Pros: "Everything. Though Frankfurt airport is big, it was smooth transition."
Pros: "Very polite and patient staff. They are getting professional. The food is great for airline food. Very comfortable. But the movie touch screens need improvement."
Cons: "Touch screens need improvement."
Pros: "Flight on time"
Pros: "Service , on time"
Pros: "Excellent crew-seats were decent-not as good as Emirates., but doable. Seats from Frankfurt to Bengaluru in India were smaller than US domestic airlines-a feat thought unachieveable!!"
Cons: "Food was terrible-choice for dinner was Salmon or pasta with tomato sauce! Obviously picked the salmon which was sitting on a bed of soggy rice and a dinner roll that was so cold, I could cool my drink with! It was also hard enough to use for self-defense. The entertainment system was so bad, the kid behind me was punching the screen!! It took me 5 minutes to wait for the screen to respond and it was not much larger than my phone. Again, miss Emirates-this will be my last flight on Lufthansa!!!"
Pros: "Outstanding service in cabin service, on time, legroom in economy."
Cons: "Seats a little hard. Very good instead of great."
Cons: "Due to repair aircraft equipmen, almost 1h delay my flight."
Pros: "The crew were friendly, respknisbe and professional, while the food was tasty. We were on time and kept well informed along the way. The movie selection was good and the touch screens were some of the best in terms of image quality and responsiveness I've seen aboard a plane."
Cons: "Space and comfort. Lufthansa is joining too many airlines in figuring out the exact minimal space a human needs to be able to be seems hurtling through the air. This leads to cramped, tight spaces with little to no freedom to shift your body. Because of this limited space, seats can only recline so far and leave one uncomfortable, though that angle is enough to create even less space for the person behind you or for you, when faced with a reclining front neighbor. So, minimal benefit of minimal recline and maximum discomfort caused for that minimal gain."
Pros: "Comfortable and big leg room"
Cons: "No in-flight entertainment"
Cons: "Once off international flight in Dusseldorf, had to go through passport check prior to transfer onto second flight... One passport check person in line for almost 200 people... We did make our flight, however very stressful for no reason. Lufthansa was amazing, Euro-wings folks... very unhelpful..."
Pros: "the gate crew didn't care if there was chaos. no interaction with waiting passengers beyond those that queued up with direct questions. i'd liken the experience to herding cattle. customer service skills haven't been taught to these folks yet. if i were basing my lufthansa experience on this alone, i'd go out of my way to fly another airline next time. on the other hand, the people staffing the flight were extremely kind, professional, pleasant, personable. a much improved experience. so much so that i mentioned it to a few people once i got home. this crew has received more training on how to provide excellent service than the gate folks in frankfurt."
Cons: "gate crew's attitude. it feels as though they are disdainful of the traveller. customer service matters. manage the boarding process. be nice about it."
Pros: "You always have the best looking flight attendants. After a year in Egypt it was refreshing to see something other than black haired woman. The food was great as always. Keep doing what youre doing. Thank you Olivia."
Pros: "Meals and service"
Cons: "Cramped seats"
Pros: "The pilots were very good as always"
Cons: "1 there was a baby screaming for about 5 hours next to me and the crew didn't do anything to help calm him down. I couldn't sleep or watch tv, neither my neighbors. Food: they served food without any drinks. I had to wait starting eating for another 10 min when they served water. Entertainment: there is no Russian language as an option."
Pros: "Ground Staff helpful. Cockpit pilots communicated effectively. Cabin staff was courteous."
Cons: "The wait prior to takeoff. Flight departed late. The gate counters at IGIA, New Delhi were allowing some passengers to pre-board early even though the passenger was not senior citizen or handicapped, or family with children. Food from New Delhi to Frankfurt was less than optimal in taste."
Cons: "since my flight was canceled, I did not stay in the hotel and i still had to pay for it! Lufthansa or brussels or both, screw you!"
Pros: "The flight attendants were very kind and attentive. Our flight was delayed twice, once in Frankfurt for late luggage and the ground crew left without pushing back the plane, then again in Seattle for a plane on the tarmac on fire. A 10 hour flight turned into 14 hours but I still enjoyed it. There was plenty of leg room and the seats were very comfortable. The entertainment was very enjoyable and the meals were satisfying. For such a long haul Lufthansa made the time flyby."
Cons: "The crying baby a couple rows back. Also some smelly passengers that have poor hygiene."
Cons: "Connecting flight to MUC was cancelled without notification, this was corrected too late to get me a different flight from ATH to MUC. So then I had to miss MUC to LAX. Instead i was transferred to an Airfrance flight 12 hours later."
Pros: "We made our transfer"
Cons: "Our airplane was assigned a remote parking space instead of main terminal but our bus came quickly to main terminal and we made our transfer and through customs in an hour"
Pros: "Flight was only about 60% full. Wine was offered with each beverage pass....also cognac offered after dinner. Plane was newer,comfortable. Lots of legroom in our "more legroom" upgraded seat. Departed on time and arrived early."
Cons: "Goulash meal meat was gristle and inedible. Other food was O.K."
Pros: "I love the service they provide. .the air hostels were great"
Pros: "More south Indian movie options"
Cons: "Crew was not courteous"
Pros: "All was very proffessional"
Pros: "Again, excellent customer service. Can't say enough."
Pros: "Every aspect of flight was great....and the amenities like real china, glassware and utensils, individual video screens with a lot of options, helpful and friendly staff from counter to crew made my first international flight memorable :)"
Pros: "Flight was delayed"
Pros: "The BOS MUC leg is operated by Lufthansa by one of their new A340-600 aircraft. This is a fantastic aircraft. Great seating. Good monitor quality. Good sound quality. Overall, my favorite jet. Premium Economy on Lufthansa a good value."
Cons: "The fees for the sporting bag was out of control expensive"
Pros: "fast and friendly checkin, fast boarding, easy transmit"
Cons: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."
Cons: "Boarding tool a long time and late take off"
Pros: "Good amount of leg space"
Cons: "Seating is extremely cramped"
Pros: "The plane was comparatively clean"
Cons: "Staff need to be a little more genuine with their simles or just don’t give obvious fake ones."
Pros: "Nice flight attendants,"
Pros: "Nothing. I will never put her tickets from From here again."
Cons: "They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th..."
Cons: "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."
Pros: "Staff and the service"
Cons: "Dinner was so bad"
Cons: "Overhead space on plane was very limited."
Pros: "Short flight"
Pros: "Efficient timely."
Pros: "Decent amount of space between seats"
Pros: "I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list"
Pros: "Overall it was a good trip and staff was helpful."
Cons: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."
Pros: "Crew was nice and very accommodating. Food service timing was good. Restrooms serviced every one efficiently. Electronic service outlets are quite helpful and thoughtful."
Cons: "Only at boarding we were notified to be TSA screened, we ended up the last passengers to board and caused flight delay... Electronic check in did not provide food selection, specially for individuals who suffer some food allergies... Boarding process to be revised taking in consideration last minute matters to be better coordinated."
Pros: "I like everithing was great . Thank you ."
Cons: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Pros: "Timing flight people working very nice and hospitality"
Cons: "muffin for breakfast ?"
Cons: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"
Pros: "boarding/deplaning relatively quick. plenty of leg room in emergency row seat"
Cons: "only provided ONE meal on an 11 hour flight?? how is that ok? people were very hungry. when i asked about that, the disinterested flight attendants tried to convince me that they had in fact provided “two services” -they apparently think a small packet of crackers counts as dinner. shortly before landing they served a stale ham sandwich (8 hours after the only meal). Food quality was poor as well. during booking there was not an option to indicate dietary requirements either. not impressed with austrian air overall."
Pros: "The flight was comfortable and very timely."
Cons: "Very little leg room."
Cons: "Service was bad"
Pros: "Flight crew & overall experience was positive. Meal & entertainment were good."
Cons: "We paid for extra leg room seats & were told we'd have exit row. We ended up in the middle section, which made it very uncomfortable for the overnight flight."
Pros: "That is was on time!"
Cons: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."
Pros: "Great experience, friendly crew!"
Pros: "The crew was super nice"
Cons: "Not enough food during the long flight"
Cons: "I was at the back of the plane with the constant cold air breeze, it was impossible to avoid!. I caught heavy cold and still recovering!"
Pros: "People at the desk didn't know or don't wanna say much why we have no plane"
Cons: "I arrived at Vienna on time but to Skopje we had no plans and we hade to wait till 13:40 to board"
Pros: "kids treatment"
Pros: "The cabin was clean and comfortable. The crew was efficient and friendly. We departed early and arrived early and the entertainment was just what I wanted."
Cons: "Nothing - it was a great flight"
Cons: "Flight delayed"
Pros: "Plane left and arrived on time."
Cons: "Rude gate agent. Small seats, no leg room, very crowded together. Clearly a budget airline - should be marketed as such."
Pros: "Love the coordination"
Cons: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."
Cons: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"
Cons: "economy class eats sold as business class !!! very poor and cheap strategy --"
Cons: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."
Cons: "Delay of 1 hour on a flight of 1 hour during lunch time and neither a snack during the flight."
Cons: "Plane rescheduled, left 55 minutes later than anticipated. I was already preparing for having my luggage lost."
Pros: "Glad to have coffee and sweet treat. Attentive and pleasant crew."
Pros: "Comfort seat. Good mouvies"
Cons: "The aircondition was to high. I was almost frozen."
Pros: "We paid extra for extra leg room. Exit row. Well worth Cabin crew very good and friendly"
Cons: "Connecting flight on United. Horrible experience Chicago to Vegas.seats are small, feeling of claustiphobia, nothing free on entertainment. Only interested in adding to price of ticket. Very warm A/c didn't work well. Totally bad experience on United. Never want to fly on them again"
Pros: "Clean aircraft, very nice crew, nice airport (Vienna). Always enjoy the flights when I'm heading towards home...."
Pros: "Staff were polite"
Cons: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Pros: "Services is good ."
Cons: "Food can be better"
Pros: "Klm's consistantly high standards in everything they do."
Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Cons: "KLM crew exceed our expectations"
Pros: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Cons: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Cons: "Too hot inside the aircraft"
Pros: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."
Pros: "Crew was great and professional."
Cons: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Pros: "Helpful and kind crew"
Cons: "I wish there was WiFi"
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Cons: "Need more leg room!!! Larger meals needed."
Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Cons: "The flight was cancelled and had to be rerouted on United Airlines."
Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Pros: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Cons: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."
Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Pros: "Friendly staff"
Cons: "Leg room"
Cons: "Nothing special"
Pros: "Flying with KLM is a pleasure"
Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"
Pros: "Comfort was better than on the previous Dash-8. Food was OK."
Cons: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Pros: "I slept pretty much the whole time"
Pros: "Consistently high standards"
Pros: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Cons: "The amount of extras you have to click no to while checking in online."
Pros: "Flight was on time and quick and comfortable"
Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"
Cons: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Pros: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Cons: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Pros: "They were awesome."
Pros: "Speed, crew, and reliablity."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Cons: "See above"
Pros: "Good and plenty of food available."
Cons: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."
Pros: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Cons: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."
Pros: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Pros: "A nice short flight"
Cons: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Cons: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Cons: "check in was a nightmare it took over an hour of being pushed without anyone controlling the queue"
Pros: "seats were spacious. Crew was courteous"
Pros: "Bag check in was great! Had a great experience with the Easy Jet staff. Security was u bit unfriendly."
Pros: "Crew were friendly"
Cons: "My sons car seat was lost in transit therefore didn’t have any seat for him to sit in once landed at Inverness Airport."
Cons: "London train cancellations made us late to check in--35 minutes before departure. Easy Jet requires check-in no later than 40 minutes before departure. We were denied boarding and no refund for our two tickets."
Pros: "Easy boarding prep was and bag check! Flight attends and crew were very pleasant!"
Cons: "31/2 hours delay, worse place landing no air conditioning"
Cons: "Boarding was slow. They had us stand for thirty minutes in a hot jetway. They charged for all the food and beverages. No entertainment."
Cons: "The only thing I can seriously complain about is the departure board said."boarding" shortly after we landed early, and were to have a 2 hour layover. I had planned to browse a store but when we saw "boarding", we ran across the terminals only to find the information had been false. Uncool!"
Pros: "Four hours of delay."
Pros: "Crew good, kind and helpful."
Cons: "Did not realize that we could only bring 1 carry one. Had to pay for water."
Cons: "The boarding process really lets Easyjey down. It’s never clear where to queue or where to stand and so many passengers get angry about it. It becomes such a stressful thing. It’s literally the reason I chose not to fly with EasyJet where possible. Shame because everything else is good."
Pros: "Because of the fire to the Notre Dame Cathedral, trains were not stopping on the route we needed to get to to the airport. We left with plenty of time to spare, and because no one at the airline mentioned that delays could be a possibility due to this, we ended up missing our flight."
Cons: "I'm not usually one to complain, but this situation was very difficult and even dangerous. There was zero communication from the airline about this, and we'd appreciate if the airline could pay for our new airfare and our Uber ride from the train station to the airport."
Pros: "quick check in information given in good time regular messages about potential disruption friendly staff"
Cons: "some times cabin staff were a bit too business-like al few people skills would be good"
Cons: "We left with 2 hours of delay to land at midnight on a Sunday night.... to other ways to go home than taxi which is expansive and long."
Cons: "Late flight and re allocated seats"
Pros: "Easy jet always have got checking bag well points. Never had a issue at all. Seamless experience at Gatwick. Staff were polite and helpful."
Pros: "Staff friendly and helpful"
Cons: "No entertainment. Very cramped seats."
Pros: "Once we were on board the airplane, the flight was comfortable and just fine. The crew were competent and pleasant and the amenities acceptable."
Cons: "The intake of passengers and check in was horrible and embarrassingly slow. It was a poor logistical plan and handled poorly by your onsite staff. And your rules compound the problem. The same for the arrival! The cheap fare was evidently offset by what seemed like a mile walk to customs after we got off the bus. Again it is poor logistics and planning."
Cons: "Delay at departure one hour, long queues in Luton at passport control"
Pros: "Nothing about easy jet we made it on time and they said gate was closed so false. Sat at airport for 45min till 6pm prior to flight taking off. Says flight was for 6pm and 5:15 tell us gate is closed great way to rob us from our money."
Cons: "The seats not comfortable for such a long flight, especially compared to bue air on the outbound trip"
Pros: "Seats were as expected. Staff were friendly. Food was alright, but not much choice for gluten free! First officer explained the route we were taking home, which I find interesting and not all airlines do this now. Might have been nice to be told a little more at points on the way home. Smooth flight and landing, and ahead of schedule too! Luggage reclaim was quick too."
Cons: "The queue at check in was ridiculous! 1 lady serving with another for priority only. We stood in the queue for well over an hour and a half, which meant we almost had to literally run to board the plane! Not as relaxing as we'd hoped, especially as we arrived 20 minutes before the check in opened!"
Pros: "For a trip lasting less than 2 hours, an agent told me a small personal bag was allowed. After waiting on a huge line to board my plane, turns out I had to shove my bag into my carry on luggage because I was misguided by the EasyJet agent entirely. Awful service in comparison to line lengths and rules, idiotic overlook by staff and generally subpar airline service."
Cons: "Staff agent said a tiny carry on purse was allowed (mine was so small that it could’ve easily slipped into the pocket of the back of the seat in front of me). When I was ready to board I was rushed to stuff my bag in my carry on despite being told previously it was allowed. Also an incident where another passengers water bottle spilled onto my carry on (no doubtedly) because he was forced to stuff the tiniest of all things into his carry luggage) was handled very poorly by staff, with annoyance that we brought it to attention."
Pros: "Timely departure, easy seating, friendly staff."
Cons: "Snacks packs were tough to eat. Greasy tapas."
Pros: "I absolutely loved it. The staff was very kind, the plane was comfy and we saw a lot of things. Wonderful."
Cons: "Missed connections due to long delay. Air crew good, ground crew not."
Pros: "Started boarding in plenty of time. Bus to plane. On time. Easy. Friendly. Check in at Marco Polo a bit confusing with self service but once we figured it out it was good. Didn’t try food and no entertainment on a one hour flight-not needed."
Pros: "Good communication; well organised"
Cons: "What else? The seats, duh..."
Pros: "A standard good Easy Jet experience"
Cons: "We (along with everyone) had to check luggage (at no charge), despite being first in line (regular queue) and despite the fact that there was plenty of room in the overhead lockers (and would have sped up boarding considerably)."
Pros: "Crew and service was excellent"
Cons: "Boarding was unfortunately a bit of a mess. I was seated in the last row but had to board through the front, with rear boarding opening later."
Cons: "Easyjet is a Blackmailer"
Cons: "Late take off with very poor info in the airport. On the flight it was impossible to tell what that air hostesses said. Apart from that it was Ok."
Pros: "Smooth experience from boarding to landing. Staff efficient. Nothing to complain. We left in time and landed punctual."
Cons: "Delayed over an hour, no hand wash in the lavatory"
Pros: "There was nothing to like about this airline"
Cons: "Staff was rude. No food was provided. Charging extra money for no reason. It’s all about money money money with shitty service."
Cons: "Todo excelente gracias"
Pros: "nice, fun crew"
Cons: "plane was filthy"
Cons: "Boarding with kids was difficult."
Pros: "Maybe it was the time of the year but we waited longer on the plane than the flight itself."
Pros: "I have been a fan of Easyjet for years but my last four experiences with them have been poor to say the least. A return flight to Naples earlier in the year and now Palermo shows that their attitude to customer care is slipping badly. All four flights were delayed to a greater or lesser degree. That happens and is usually beyond the control of the airline. What is not beyond their control is the way that they communicate during the delay and the way they treat their passengers. We are people not self-loading freight. Easyjet is fast becoming as bad as British Airways and they are by far the worst. A very frustrating and sad thing to see. The beginning of the end for Easyjet?"
Cons: "Abysmal communications. A don't care attitude. Not my problem syndrome. Treating passengers like cattle."
Pros: "Low cost"
Cons: "High price to check luggage"
Cons: "Delays and seats do not recline"
Pros: "The crew was super nice."
Cons: "The poor selection of foods and the seats. Anyone over 5 feet 10 will have a difficult time sitting."
Cons: "Just fckin everything"
Pros: "They forced me and the other 2 last passengers to board to check their carry on bags saying he plane was full. When we walked on the plane it was half empty and half the overhead storage was empty."
Pros: "Makeing up lost time"
Cons: "Time taken to board"
Pros: "I had an accident (fractured my shoulder). Staff very helpful both with me and my husband."
Pros: "Good quality low cost airline for a short 3 hr flight. Easy boarding. food ok."
Cons: "too crowded and many drunk people flying. seats are made for midget size people. prize of food a bit expensive."
Airlines flying from Innsbruck to Scotland have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Innsbruck to Scotland
Masks required on board, masks provided on flights from Innsbruck to Scotland
Social distancing seating
Middle seats unavailable to book on flights from Innsbruck to Scotland
Testing for antibodies, testing for symptoms for flights from Innsbruck to Scotland
Waiving of change fees. Search flexible flights from Innsbruck to Scotland
Cheapest flights to Scotland from Innsbruck found in 2021 and 2022