£392 Find Cheap Flights from Inverness to California

Audi visual not working for a whole group of seats in first class. How does a plane leave the main hub in such poor condition? How much that we can’t see so immediately is also compromised?

main meals are horrible but then you dont fly for the food

The boarding process was very poorly organized. Too many people had way to much carry on and resulted in loading overhead bins being the gating factor. Time for change.

Great flight. One unique individual assisting in business class who should have not been there. Need more generic meals, not British centric.

Crew service was poor and very little difference between premium economy and economy. Disappointed.

No WiFi working on either flight. No leg room at all, the seat in front of me left dents in my knees. If I put the tray down, it was so low it was propped up by my knees. (I’m only 182.9 cm) I’m usually cool on planes, but the planes were both hot during taxi and take-off.

It was good although our flight to the UK was cancelled and rescheduled for two days later. This was after we were already seated on the plane. We missed the first leg of our trip. BA did put us up at a hotel and paid for our meals but we lost our hotel costs in Glasgow.

I am a 25+ years American Airlines member. British Airways is simply above and beyond in every customer satisfaction category.

Cabin crew lovely and accommodating and I'll always fly BA in the future

we had to walk up stairs to get into the plane--no jetways. Perhaps that's a problem not with the airline but with facilities at Heathrow, Glasgow, and Edinburgh. But it was inconvenient.