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Pros: Amazing !

Cons: Nothing all good really

Pros: Nice crew

Cons: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.

Pros: I travelled on economy delight, flight was fully packed, yet it felt spacious and comfortable. Lightning was great. Food was yummy! And pilots gave us updates on air travel, and if there were any delays etc.

Cons: Nothing. Had a great trip!

Pros: Food, crew and overall experience was good

Cons: Got assigned seats all the way in the back. They were comfortable but would have preferred better seats.

Pros: Food, crew and overall experience was good

Cons: Got assigned seats all the way in the back. They were comfortable but would have preferred better seats.

Pros: Crew are always top notch, free drinks are readily available and entertainment system is great.

Cons: The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt.

Cons: Food

Pros: Seats comfortable. Food was good.

Pros: Entertainment system is great

Cons: Still very cramped. Cannot lower tray if you have anything in pocket (like an iPad or magazine) Should board rear section first.

Pros: It was a great flight!

Cons: nothing, pretty much perfect!

Pros: Everything about my flights on Virgin Atlantic was amazing. The plane was new and comfortable, the seats seemed to recline more than in other airplane I have been. The entertainment was good with a wide selection of movies and TV shows. The crew was incredibly nice and helpful and I had a really pleasant time talking with them. On the airport team side I can also say they were extremely helpful as I missed my flight and they promptly rebooked me on the next one 3h later, free of charge. I think the stress of missing a flight was completely deflected by the help of the Virgin Atlantic crew at the desk so thank you for that!

Cons: The only thing I would improve is the main dish in the meal. I loved all the small sides like the Boursin and crackers but I found the main meal a little bland l.

Pros: Food, crew, entertainment great

Cons: Seat were very uncomfortable.. hard, not enough leg room and there was no way to sleep comfortably with the head rest that is set up so you can rest your head on it,but its awkward and hard an in the way...

Pros: Delayed

Cons: Despite the fact that I fell skiing and broke my elbow, requiring surgery, for which I sent a copy of the medical procedures, Aeromexico was the ONLY part of my trip, other flights and hotels, that refused to offer me a change of date option. Terrible customer service.

Pros: When I asked for a seat change the crew was very accommodating

Cons: With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere.

Pros: Everything about the flight

Cons: Nothing

Pros: Boarding and crew great!

Cons: Seats extremely narrow

Pros: Nothing really, seems everyone is underwhelming in this market

Cons: Quality of food and service

Pros: It was a great flight!

Cons: nothing, pretty much perfect!

Pros: Crew was very attentive...food selection was excellent

Cons: Nothing

Cons: When its rain we shouldn’t walk to the air plain

Cons: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Pros: Ground crew in London was great. Flight was operated by United, hence United service and plane.

Cons: Flight delayed 2.5 hours due to fuel line leak but managed to cut off one of those hours in flight so only delayed 1.5 hours. Older plane so no screens at seats and movies were predetermined. On an 11 hour flight that sucks -- I had seen every single video. Three miserable babies but that is not the airline's fault. I have flown Lufthansa in the past and really thought they were tip top.

Pros: I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me.

Cons: Same airline coming from one place have different methods it’s a bit confusing.

Pros: Easy boarding process

Cons: Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep

Cons: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.

Pros: Amazing !

Cons: Nothing all good really

Pros: Courteous and attentive crew from baggage check in thru baggage claim.

Pros: Crew was great !!!

Cons: Seating in upper class is uncomfortable and bedding is not fresh.

Pros: Virgin has the nicest staff, good food, and excellent movie options. I had a great time on my flight!

Pros: The sear was messy they didn't clean it it was full of pieces of bread.

Cons: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.

Pros: Yeah Everything well organized

Cons: I believe so

Cons: The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value.

Pros: The rest area

Cons: The airport was cold and it should be warmer

Cons: My video monitor didn't work so I couldn't watch movies, asked the crew twice to help and they never did. Then to top off a terrible 10 hour flight with no entertainment, my bag never made it. Worst experience ever

Pros: Seats comfortable. Food was good.

Pros: The plane was very nice with great lighting. More food would have been nice as it was a long flight The crew were variable - most very helpful but one or two not so much

Cons: Not enough food for everyone and no snacks between meals, which was very bad considering it was a 10 hour flight Entertainment was great, seats were OK (certainly had worse)

Pros: Nobody are better hosts than the British. Great service, lovely people.

Pros: NA

Pros: So much food!! They kept bringing food out the whole flight..The seats were great. It was a very comfortable flight

Cons: no complaints whatsoever!

Pros: Fast check in Fast security line Upper Class Clubhouse Fast boarding Excellent onboard service Great crew

Cons: Old entertainment system Although the seats can be turned into a bed they don't fully recline

Pros: The veg meal - paneer, rice, lentils - was absolutely delicious. In fact, all of the food was great.

Cons: Slight problem with the movie viewing - the screen kept going blank every minute or two throughout, and had to be touched to restart. Only on the films, though; the TV episodes were fine.

Pros: Always helpful cabin staff and very efficient

Cons: Cery old aircraft ecenomy cramped (usually fly premium but it was an emergency )

Pros: Crew was great!

Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Pros: It was a great flight!

Cons: nothing, pretty much perfect!

Pros: The crew

Cons: The screen

Pros: The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.

Cons: I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.

Pros: Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned.

Cons: A different airline

Pros: The flat bed

Cons: The Captain made loud announcements waking you up

Pros: Service was great and the airplane was very well maintained.

Cons: More water, I was thirsty most of the time.

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Cons: Bigger seats the new ones are way to narrow

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Cons: Move the drapes a few more inches back.

Pros: Everything about the flight

Cons: Nothing

Pros: Crew was super amazing and friendly! Very good service also!

Cons: No seat back entertainment..

Pros: Helpful and attentive crew

Cons: Connection flight was only 30 min, plus the 1st flight was delayed... Causing I missed the 2 nd flight

Cons: For options none. No drink carts at all. Had coffee once after I asked. Poor quality entertainment. Just a huge waste of money.

Cons: The pilot take off, navigation in the air, and landing were horrible .

Cons: Despite the fact that I fell skiing and broke my elbow, requiring surgery, for which I sent a copy of the medical procedures, Aeromexico was the ONLY part of my trip, other flights and hotels, that refused to offer me a change of date option. Terrible customer service.

Pros: Helpful and attentive crew

Pros: Cops is always a good reason to flight

Cons: They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there.

Pros: Crew are the best!

Pros: The crew was OK, but nothing special.

Cons: Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :(

Pros: Nothing

Cons: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Pros: service and timing were great

Pros: I got there

Cons: My luggage did not

Pros: Seats were comfortable. The crews were helpful.

Cons: Cleaner bathroom on the plane.

Pros: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.

Cons: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.

Pros: Entertainment

Cons: I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!

Pros: sidefini landig, merci.

Pros: Everything was excellent on this flight.

Cons: Maybe the food menu? But it wasn't bad.

Pros: The crew was very nice.

Cons: The seats had such little cushion that it made the flight extremely uncomfortable.

Pros: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Cons: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Pros: Arrived early, nice bus. Class lounges

Cons: Friendly flight attendants, more comfort . Better food. Faster service

Pros: Nice crew

Cons: More comfortable seats

Pros: This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!

Cons: If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!