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Cons: I did web check in last night. Despite several attempt, I was NOT able to receive email with my boarding pass until I arrive my house in Luxembourg. I was able to board the flight only because I saved pdf file after aforementioned attempt and sent to my email address manually.

Pros: Crew is was good. I did experienced something I have NEVER experienced before. While people were STILL trying to get to their seats the pilot pulled from the gate. I was extremely surprised that such action was done. Everyone should be seated before plane pulls from the gate.

Cons: Before pulling from the gate all passengers should be seated.

Pros: I’m pleasantly surprised that this ancient plane made it across the Atlantic

Cons: Broken entertainment system, no charging ports, broken window screens, broken reading lights, no AC. Plane was too old to be in service

Pros: Seat super small, could not avoid touching other passengers, I am not obese.

Cons: One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier.

Cons: The plane was SO hot and stuffy. It was an overnight flight, so they passed out blankets—but it was so hot no one used them. The air was stale, to the point of feeling claustrophobic.

Pros: Crew was very nice and helpful.

Pros: Water provided.

Cons: My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time

Cons: Wider seats,

Cons: Server was mean

Cons: More chicken

Cons: Depart on time

Cons: Flight from Toronto to Ottawa was delayed for more than two hours. We spent two hours sitting on the plane/tarmac. Air Canada sucks.

Cons: They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier.

Pros: The crew was great!

Cons: I don't like the movie options. Some are quite sexual and can be seen around the plane.

Pros: Very efficient and fuss free. Just what I was looking for from a short haul flight!

Cons: The snacks are super small, which isn’t unexpected when the flight time is so short.

Pros: Will never purchase tickets through kayak ever again

Pros: I was i business class and the crew were very good

Cons: nothing as it was not a long flight, only 3 hours

Pros: Crew was pleasant.

Cons: Very old plane with seatback screens or USB ports for charging.

Pros: The crew was great!

Pros: I booked the seats with extra room - really glad I did. The food wasn't bad, the entertainment system worked. I definitely prefer the Virgin Atlantic entertainment system, but I fly AA fairly often and will continue to.

Cons: The airport check-in was absolutely terrible. We were in line so long that an employee came up to us and said "I can't believe you're still here." Neither could I. We get to the airport at least three hours early because of stuff like this, but the incredibly slow line and unorganized way of handling it ate any of the time I'd looked so forward spending at Heathrow (I love hitting Boots etc).

Cons: Infotainment system

Cons: One of the best flights is had. Love A340 and the crew and service definitely better than AA or BA by far.

Pros: The flight went as expected. there were no surprises.

Cons: ?

Cons: This was in no way a legal connection for an international flight - we had only an hour to get from our flight onto the plane going through customs and everything else - we have Global Entry otherwise there is no way in the world we would have made our flight and ou bags did not make it.

Pros: I spent 5 hours on the phone and they didn’t help me. They couldn’t even help me the book so I just lost 700 dollars when trying to change a flight.

Cons: Worst experience in all areas. The phones calls were brutal and no one could help me and then someone could and then they cousltnnagain. No one could find a flight. Took so long for them to look stuff up etc.

Cons: Delays is Boarding No food and beverages

Pros: The crew was OK, the seats had generous leg space.

Cons: The flight could have been on time. not only was the plane late arriving, but then the didn't take off for another hour! have never flown an airline that refuses to take off because of a little rain.... :-(

Pros: Paid for Business , got a minor economy service .

Cons: Almost no advantages for business ticket traveller

Cons: The crew should be trained more on customer service

Pros: I landed safely

Cons: The infotainment system didn’t work. Headphones connection is faulty. Everything else was ok.

Cons: I didn’t fly out of Philadelphia because the flight was 5 hrs late and I missed my connecting flight. Had to go get my luggage, go home and try to fly today! Terrible! All my plans screwed up!

Pros: I managed to get on an earlier flight with a standby ticket.

Cons: First, my original flight got delayed to an arrival time that would’ve made me miss the last shuttle to my final destination. My options were either to stay overnight in Vancouver or hire a taxi. Both options would’ve cost me at least $300. Thankfully I had a longer layover in Toronto that gave me some buffer. Otherwise, it would’ve been an additional expense.

Pros: The crew were all excellent

Cons: Dinner choice was poor. Starter was just a few salad leaves.

Pros: Crew was great!

Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Pros: - Presence of entire box sets of some TV shows was a nice touch that I made good use of.

Cons: - EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)

Pros: Staff was top notch in service and kindness

Pros: Nothing

Cons: Any sort of hint that my passport expiring within the next three months would be an issue. I was not made aware until I got to London now I am stranded here thanks

Pros: Very nice plane.

Cons: Seats not very comfortable

Cons: Everything.

Pros: The plane was super nice and new.

Cons: Plane took off 2 hours late while we all sat on the plane with no water. They also ran out of food so there was nothing to eat. The crew sounded like they had no idea what was going on, kept giving these updates— and then going back on what they said earlier. So disorganized and hot on that plane.

Pros: Flight

Pros: The pilot kept us undated as to where we were etc

Pros: extra kind crew on board

Cons: stopover on Gran Canaria due to refuel - it cost me extra 30 GBP because of delay in Manchester

Cons: Didn't like having to climb stairs into plane with two hip replacements and luggage, and no assistance. The seats are tiny (and I'm a small person). The food was mediocre, passengers took their own food on board. The entertainment was pitiful for such a long flight. Very disappointed and probably will avoid Thomas Cook for future trips. Plus, It was very cold with constant cold air blowing on me; they provided no blankets, even though I requested one.

Pros: Thé crew was nice and helpful.

Cons: I use Air PORTUGAL twice a year. I can’t understand why they took our three trolley to put them in the baggage hold while they have enough space inside the plane. I would like to tell you that food is always awful in TAP AIR PORTUGAL flying from Dakar/Lisboa/Dakar. No respect for the passengers.

Cons: Wait time on buses from-to airplane to terminal was long.

Pros: Crew was superb!! Very attentive and extremely willing to help people when called upon.

Cons: Aircraft entertainment screens were not working at all at a lot of seats. Airbus 330-300 was dated and the cabin amenities were in disrepair. But overall the flight satisfied everything that was needed!

Cons: Flight was so delayed we missed our connection.

Pros: it was clean and attentive cabin crew

Cons: the significantly long delays with lack of information. the food options are atrocious and they should ask ahead of time for meal preferences.

Pros: Tablet for entertainment-I liked it

Cons: Dreamliner nice. I sat in the center seat in the center section. I exited to my right because the guy got up for a minute. Needed to get to my luggage on the left. So I crossed the isle in the emergency exit row. The people sitting there had personal items (shoes, etc) in front of them including a red rolling carry on suitcase. Since this is an emergency exit area, why didn't one of the staff tell these people to move the suitcase. The lady was using the suitcase as an ottoman. I told the stewardess and she did nothing about it. Safety violation?

Pros: Everything was great- Flight was clean and Comfortable even at economy class. New Dreamliner 787 Air Craft Friendly Crew Best Flight in a long time

Cons: Food was not great as they tried their minimum on this.

Pros: Just the price, but I ended paying more for my trip that bif I would have selected another airline with "true" business class.

Cons: This is in relation to my original travel date which was a day earlier before the flight I bought through Kayak... Due to cutoms delays entering London from Madrid, I arrived at the ticket station for Norwegian 50 minutes before departure, for thw agent to tell me that it was too late to check-in and that I was to for fit my business class tkt (no credit, no reimbursement) and that I need to buy a new tkt (for next day, they only have one flight to Kax) . I know I could have made it to the plane if I was allowed to check in. There are other major negative things about Norwegian Air. This was tje first and LAST time I will fly Norwegian. I don't recommend anyone to flight this airline unless you like pain and suffering.

Pros: General flight journey

Cons: Don’t be late

Cons: Not being 1 hour late

Pros: Friendly crew, upgraded seat was worthwhile

Cons: More snacks in between meals,

Pros: The views on this flight are good. The crew was just ok and they should explain where the restroom is.

Cons: The flight is relatively short so they do not offer a beverage service. However if I fly the same route on Alaska they do.

Cons: Almost 3 hours delayed

Pros: Funny crew members and very friendly captain

Cons: Hour late and no wifi!

Pros: Crew awesome

Cons: No all was great

Cons: The floor plan on Aer lingus website for seating was did not match the actual plane iwe were on so the legroom was not as good as what the website illustrated when we boarded.

Pros: The crew was pleasant. Plenty of entertainment options to not get bored. Food was great too.

Cons: My seat kept sliding back and forth, on the bottom and I had to keep moving it back into place. It made it quite uncomfortable.

Pros: It was a quick, short flight.

Cons: My bags did not make the connection, which is crazy considering I was in Dublin for about 7 hours. It was not a quick layover, and my bags should have been on the plane with me.

Cons: For the 2nd time, neither me or my husband got our food choice...it has happened everytime we have flown. And we purchased full fare business class seats! I can understand once and maybe for one of us but it has happened EVERY time. MOST IMPORTANTLY, I sadly left my laptop onboard and I called the number for SFO BA Lost and Found for 48 hours....every 20 minutes. NO ONE answered and no one returned my messages. I finally had to drive back to the airport to talk to a human....a 5 hr round trip. No laptop turned in and it didn't turn back up in London. So clearly, cleaning crew stole it. That in its own right is a problem but NO ONE returning my calls. Completely unacceptable. I got the duty manager's email and emailed him TWICE over TWO days before he returned my email. I highly doubt I will fly BA again, I'm afraid.

Pros: It was a long flight but it seemed like the crew was constantly handing out drinks or food and the food was really good. There were plenty of recent movies and TV shoes to watch on the personal video screen.

Pros: Lots of movies, excellent quality.

Cons: Very crowded, otherwise okay.

Pros: Quickly loaded full, huge plane. Excellent demeanor from stewards. Seats very comfortable in econ class. Were as on time as they could be. Superfast deplaning. Couldn't be happier.

Cons: Not a thing

Pros: Flight was on time both ways.

Cons: had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time

Cons: More chicken

Pros: There was a good amount of leg room and the seat reclined to a comfortable position to sleep.

Cons: I missed my connecting flight because my flight was late. I had to get to my destination for a wedding.

Cons: Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri

Cons: Wider seats,

Pros: crew

Cons: children entertainment

Pros: The app from Swiss air kept me informed and provided Soto checkin and boarding pass. Food was good, crew were friendly and helpful.

Pros: Every thing

Cons: Nothing

Pros: Crew, seat

Cons: Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse.

Pros: No wifi or any entertainment. Flight delays and lost baggage!

Cons: No wifi or any entertainment. Flight delays and lost baggage!