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Cons: Delayed, twice!

Pros: Not a lot. Just that the departure was on time.

Cons: This Business-class seat is a proper rip-off. The only difference from Economy is the in-between seat is not used. No extra leg room whatsoever. Economy from Honolulu to Los Angeles I had more leg room then this one. Unacceptable response from the crew: "that's how it's been the last years".

Pros: Crew did their best to deal with the multiple delays.

Cons: Having a plane that was properly prepared to fly. Not stealing my Limoncello Cream and tape measure.

Pros: The crew were very friendly. Engaged in genuine conversation. The aircraft was newish and clean.

Cons: Avoiding Atatürk Airport full stop.

Pros: Seats were very comfortable

Cons: The boarding was a bit unorganized

Pros: The seats aren’t the greatest

Cons: Just the seats

Pros: The crew was polite and helpful. The wine was free and each seat had it's own screen with a good assortment of movies and TV shows.

Cons: The food could be much better. Although coming from Sicily it's tough to compare.

Pros: The crew was professional and helpful. The flight attendant was especially kind to the children giving them activities and toys to play with. The seats were spacious and comfortable. The food was good.

Cons: It’s a small thing, but it’d be nice to have more variety of movies to choose from.

Pros: Efficient boarding, friendly crew, nice range of entertainment options.

Cons: An economy seat is an economy seat ....

Cons: Another snack midflight.

Pros: I’m so grateful for all the movies

Cons: Flight was delayed bc of Pakistan air space so I had to take 3 planes instead of 2

Pros: The crew was excellent and the seats are v comfortable

Cons: I cant really think of anything

Pros: Boarded on time.

Cons: After boarding the door was closed and the jet way was moved back. 5 minutes later they said they were going to bring the jet way back and open door to let more people on board. They broke 2 FAA regulations by doing this and we were delayed an hour because Deltas computer would not allow this.

Pros: Attendant was friendly and efficient.

Cons: No beverages or snacks.

Cons: Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!

Cons: Excellent

Pros: Nothing. See below.

Cons: Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct.

Pros: Clean, safe short flights

Cons: The 30 minute layover was close

Pros: Everything:)

Cons: Menu was poor

Pros: Cabin much too hot and no air circulation until just before pushback. Ack!!

Cons: The crew at flights run by Iberia were particularly unpleasant. Special those in the flight from Madrid to Miami. Ladies we’re particular rude and aggressive when talking to me and my daughters. Basically as if they were doing us a favor wile doing their work.

Cons: No comfort. The USB wasn't working, even with the pilot telling us about it's availability.

Pros: Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;

Cons: Everything.

Pros: The plane was super nice and new.

Cons: Plane took off 2 hours late while we all sat on the plane with no water. They also ran out of food so there was nothing to eat. The crew sounded like they had no idea what was going on, kept giving these updates— and then going back on what they said earlier. So disorganized and hot on that plane.

Pros: Food are nice Have IFE on broad

Pros: N/a.

Cons: Cancelled after 4hours of waiting in the plane. Only one representative of the firm was outside and he lacked information. There was one hotline for all 300++ passengers to call, so of course everyone was on hold, yet this was the only possible means by which to get a flight transfer, because refunds, we were told, were not possible. Yet the next possible flight was (1) almost 24hours later, and nobody would tell us whether we would be reimbursed for an extra night's stay in accommodation and travel costs back into London , and (2) sold out within a few hours, so half the stranded passengers would have to get an even later flight, on Norwegian.

Pros: everything was ok.

Cons: I couldn't check in on time as the booking numbers were different on the actual company that was flying me. I was trying to do this on my phone and I had to call in each time. couldn't do it on the computer.

Pros: everything

Pros: Overall pretty good. Newer plane, business class is well configured.

Cons: Food was good, not great. Seats when flat are quite hard.

Pros: blueberry juice, service and friendliness

Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back

Pros: Sharp good atention in counter

Cons: Good overall

Pros: Must be a coincidence only... But was lucky to have 3 seats all for myself as the plane was underbooked. Would have given them 4 of 5 if not for the 3 hr flight delay.

Cons: Plane was delayed for 3 hrs. That's a bummer.

Pros: I liked the movies

Cons: Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep

Pros: The airplane clean ,Food good etc.

Pros: Beautiful airport, nice merchandise and merchants.flights on time.

Cons: In Copenhagen I left my iphone in the bin during security check. Half an hour later i heard my name on P.A. system. The message was muffled and never repeated. I ran in circles trying to retrieve my phone and I got very poor assistance. I had to be deboarded an boarded again and barely made my flight. I was misinformed several times and ran around the airport with my hand luggage like a chicken without a head. Why wasn’t it brought to my gate? They had my info.

Pros: food wqs decent entertainment options were also good.

Cons: nothing to complain about except leg space

Cons: We seen other flights go out to the same destination before ours even though everyone should be delayed by the weather. Even flight taking off an hour after our scheduled flight got there a few hours earlier.

Cons: The flight was cancelled and had to be rerouted on United Airlines.

Cons: Lost all our bags so couldn’t ski

Cons: I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib

Pros: My seat at the window was great and the staff really friendly and courteous!

Pros: The crew was very nice.

Cons: The seats where VERY uncomfurtable

Pros: The crew aboard was the best! Caring, helpful, friendly very pleasant! Food was bad for airline food.

Cons: The entertainment selection was very limited and not included. Free drink selection was limited

Pros: Great crew.

Cons: Very poor choices for movie and TV. Husband was searched twice for same flight, once at security and once at the gate. At the gate they were "randomly" pulling people, young teenagers, my husband a disabled senior with a cane, all whites that we saw and we were near the end to board. One Muslim fully covered woman with 4 bags walked right on. Really!

Pros: Same as above

Pros: Short and convenient flight

Cons: Crew was not very pleasant , food and snacks only for purchase , check-in baggage is too expensive.

Pros: Great service, but late departure, missed flight in Reykjavik, 8 hours late arrival in Zurich

Cons: Waiting for us in Reykjavik to get to Zurich less than the 8 hours late....

Cons: Uncomfortable seats

Pros: Nice clean plane, more roomy plane than first flight from Toronto

Pros: Nothing.

Cons: Ordered special meal, did not get it so did not eat. Cabin crew unfriendly. Old aircraft so could not hear the announcements. Screen did not work. Bags took ages to come out despite being priority. BA has definitely gone downhill.

Cons: The airline changed my seats after giving me boarding passes and I had to pay to get better seats. That is no t acceptable

Pros:

Cons: The entertainment is missing

Pros: Comfortable, good service and on time

Cons: N/A

Pros: Excellent food and crew

Pros: Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken.

Pros: Cabin crew were efficient

Cons: Open check in counters on time as scheduled. They were half hour late at least

Cons: nothing

Pros: Cabin crew was extremely friendly, welcoming, and provided good inflight service.

Cons: The boarding was very chaotic. Very few institutions or announcements made by ground crew. Passengers weren’t sure where to queue being that there were multiple gates for the A380-800 and were left asking each other and comparing boarding passes. Little to no air circulation in economy.

Pros: The crew was great and the snacks provided were delicious!

Cons: The plane felt slightly outdated and was pretty loud the first part of the flight

Pros: Seating was good

Cons: Got a seat in the middle - was pretty annoyed with this.

Cons: Another snack midflight.

Cons: Very delayed - both on takeoff and on landing

Pros: On time, standard flight for BA no frills airline.

Cons: Not the best organised inflight service,

Pros: Crew was good, seats were good.

Cons: Barely made connection because we were late landing.

Pros: The seat was more comfortable and more leg room than Norwegian

Pros: Delta in flight entertainment is great.

Cons: Always delayed.

Cons: More comfortable seats!!!

Pros: The flight timings and the arrival time

Pros: It was a nice flight. No troubles

Cons: Nothing

Pros: I’m so grateful for all the movies

Cons: Flight was delayed bc of Pakistan air space so I had to take 3 planes instead of 2

Cons: Food was OK, could have been better.

Cons: I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow.

Pros: crew

Cons: food screens