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Cons: The PAL terminal in MNL is one of the worst airports in the world. PAL's in flight service is fine. But they really need to improve their terminal if they want to keep customers

Pros: Nice flight attendant. Alcohol included.

Cons: Snack choices. More tea and coffee

Pros: None

Cons: I am Filipino and would really love to support this airline, but I can’t help it; the airline really needs to get it together. This is the second and the last time I’ll be flying with this airline internationally.

Cons: Food quality needs lot of improvement

Pros: Crew was ok but the seat was very uncomfortable.

Cons: Worst food in an international flight. Chances are I won’t be traveling by this airline again.

Pros: crew promptly answers call. very courteous. although we left PEK 40 mins later, we arrived in LAX on time. lots of legroom on this flight back to LAX for a 5 foot frame. a big plus

Cons: bathroom would have been cleaner and hoping to put some air freshener in the bathroom.

Pros: Nothing

Cons: It was hot. Just horrible experience.

Cons: Delay in China without any explanation.

Pros: Very nice aircraft , crew, and supplies

Cons: Flight delayed, so missed connecting flight and stuck in Qatar for 13 hours on top of a 22 hour regular flight schedule

Pros: The flight attendants were outstanding. Anticipated requests, were readily available and attentive without hovering over you. QSuite was superb. Food was excellent.

Cons: Nothing. Everything was fantastic.

Pros: Short 4 hour flight, full - not one open seat Yet, the crew was super nice and efficient.

Pros: The best customer service i have ever expierienced, i have overslept for my connection flight in Doha - i received full support with booking my next flight for free, pass to business lounge, and finally the upgrade for my flight from Doha to Warsaw in business class

Cons: I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got

Pros: Crew was fantastic.

Cons: This was the most narrow airplane seat I’ve ever experienced. So uncomfortable.

Pros: The crew

Cons: Seat comfort

Pros: Nice aircraft

Cons: Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay

Pros: Helpful staff

Cons: Bigger and more comfortable seats

Cons: More cabin staff only 3 attendants for a packed flight Long wait for another plane to land so people could get on Late landing Generally uncomfortable due to full plane and inconsiderate people May not use again

Pros: Crew was fine.

Cons: The food quality was really bad with no alternatives. All passengers with vegetarian food option were complaining.

Cons: My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again.

Pros: Friendly attendants, entertainment variety

Cons: Comfort, food could have been better.

Pros: Everything was great

Cons: N/A

Pros: The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude.

Cons: Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand

Cons: If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it.

Pros: It was on one of their newer planes which meant that we had decent comfort and entertainment!

Cons: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Pros: I wish I found somebody to take me around

Cons: No complains

Pros: This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.

Cons: The plane is not comfortable, but the flight is very short. It balances out.

Cons: Emirates could do better!

Pros: Internet

Cons: The screens should be replaced with new High quality ones.

Pros: Timing of flight

Cons: Baggage policy has changed and has become too restrictive. Wieight and size and number of checked baggage is below competitors for transatlantic flights. Same for cabin luggage and is enforced randomly. Some economy passers were allowed two pieces, others were forced to check in cabiuggahe at $200.

Cons: The screens sound wasn’t good, not working well

Pros: Food

Cons: Seat confort

Pros: I was offered to check in my carry on, it was nice.

Cons: I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience.

Pros: Friendliness

Cons: The boarding by groups could improve the process

Pros: Crew was attentive to passenger needs in a quiet way: without fanfare, did all possible to make it a pleasant, comfortable trip. In fact, went out of their way to get me a wheelchair ride to next flight, which I dearly needed

Cons: First flight was delayed due to circumstances outside of airline’s control. They managed to get us there and help me with wheelchair, etc to make flight. Great service and kindness

Cons: Too many security points

Pros: Nothing

Cons: Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this.

Pros: the order of boarding the plane

Cons: food was dry

Pros: None

Cons: I didn’t realize that Chinese transit visa is needed to transfer at Xiamen airport. When I bought the tickets, I wasn’t notified nor advised to get the Chinese visa. The Xiamen rep at Lax didn’t let me board first and I explained and they gave me the visa waiver paperwork. It was so much of hassle. I’ve laid over many Chinese cities via different airlines and never had any problems. Will not fly again on Xiamen!!

Pros: Very good service, warm and thoughtful

Pros: Service was awesome

Cons: Inflight entertainment has a limited selection

Cons: The seat super uncomfortable and narrow.

Pros: Comfortable, kind staff, and great amenities provided on board.

Cons: He option to split groups of travellers.

Cons: I could not purchase transport for an extra bag on the website. I did purchase it at Larnaca Airport. There, I checked in, dropped off the bag, had to go to another counter to pay (long delay in them being able to generate a receipt). Then I had to run the receipt back to the ticket counter.

Cons: My only suggestion would be to include instructions on how to control the entertainment center and find things such as the headphones in the armrest.

Pros: Seat 16 B was great

Pros: None

Cons: I am Filipino and would really love to support this airline, but I can’t help it; the airline really needs to get it together. This is the second and the last time I’ll be flying with this airline internationally.

Pros: Absolutely:$

Cons: The amount of time waiting for our luggage to come out. There was a good 15 mins of nothing

Pros: The plane itself was very clean and well maintained

Cons: Staff was rude to customers, with poor responses and a lack of customer service skills. After a long delay of over two hours, you would have thought they would've have been more understanding and accomadating. They also displayed poor communication through all stages of the flight.

Pros: Great customer service, and very comfortable ride

Pros: Solid crew. Hot food. Pretty smooth.

Pros: The crew was “matter of fact”.

Pros: I made a pleasant flight with the kindness of the flight attendant.

Cons: I made a pleasant flight with the kindness of the flight attendant. However, I missed the connecting flight because the plane was late, and there are so many things that I regret as bleow,1. There was not enough help from the ground. 2. The plane didn't wait for a minute. 3.Unfriendly transfer cou

Pros: Crew were friendly

Cons: Food could be better and frequent

Pros: Long flight, not so full, yet the crew was busy. Some green/trainee types waking us up to bring seat forward while serving meal to passengers on the rear row !! One said we dont serve wine with lunch - really! She did bring the wine 30 minutes later. But they were nice overall. Kept it clean. A+.

Cons: Nice if they offered/served drinks before meals

Pros: Everything

Cons: Nothing

Pros: Staff

Cons: Nothing for kids. First time i have seen that no toys for kids. No tv and entertaiment for adults

Pros: yes

Cons: not really

Pros: quick/efficient boarding - good staff - good food - easy flight !

Cons: the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -

Pros: Being fed was amazing and watching free TV was great!

Cons: I wish there were personal fans because it got uncomfortably hot sandwiched between people

Cons: This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities.

Pros: Friendly crew.

Cons: Airport security was complicated. Had to go through security checks 3 times. Once at the gate (early) had to leave the area and go through security to sit at the gate again.

Pros: No and No

Cons: Was in business class and service is poor. Food was mediocre and service was not at par as other business class airlines. Toilet is dirty most times and lacking toiletries. Very unsanitary. Only thing good is all service staff always smile but lack proper and on time service training.

Pros: Philippine Air staff are amazing. They will do everything possible within their power to make you comfortable.

Cons: The seats are a little thin and the angle does not give adequate lower back support.

Cons: Ventilation/in flight air conditioning, checkin lanes and waiting time

Cons: The food was of very poor quality and no alternatives. Went hungry the entire flight.

Pros: Good service

Cons: The airline staff Abu Dhabi were very unhelpful. They have our seats away to other people. Then they lost our bags. Horrible experience. Would never fly them again!

Pros: Helpful crew, great bathrooms

Cons: More organized boarding & more AC in the back of the flight

Cons: We did order food vegetarian Jain but they didn’t provide that.

Pros: Everything smooth and comfortable

Cons: The in flight entertainment system was very limited and of no interest

Pros: The in-flight entertainment was good

Cons: nothing better

Pros: The crew was nice and the flight was safe. I was skeptical about air chin because of the previous reviews but they did a good job.

Cons: I didn’t like my seat we were next to the door so it was pretty old most of the time

Pros: Amazing crew, very polite and helpful Excellent take off and landed super smooth - koodoos to the cockpit team The seats on the aircraft from Beijing to Vancouver was much more comfortable that the aircraft before ( Vancouver to Ho Chi Minh ) but I think that it’s because it is a newer aircraft

Cons: The food quality was very poor and portion too small. This could utilize some improvements