£237 Find Cheap Flights from Japan to Manchester

Two hours delayed departure ! Lost one of our luggage! Two days later found the luggage, again waiting for more than two hours to get the lost luggage because locked at other airline office.

Hainan Airlines was amongst the best. It's sad to see her becoming just mediocre. I recommended her as outstanding. I won't recommend her again.

Such amazing service! Wonderful flight attendants who actually care about the passengers and go out of their way to make our journey easier!!

They asked how much cash i have . I said no cash they said bring cash from atm . Why they even care about my cash.

Flight was scheduled to depart at 1210 hrs. It was delayed 1 hour 20 minutes (maybe for air traffic control reasons). The seats were worn out and very uncomfortable. Lunch was typical for airline. Flight free were friendly.

I was only given 2 meals, and my screen showed that there were 3 meals. Second meal was 1-2 hours late according to the screen.

Paid a premium a have a shorter transit time in Hong Kong, but Cathay pacific rebooked me and ended up waiting for 10 hrs in Hong Hong airport.

Great. Efficient boarding process with the face recognition. Plenty of cabin space for luggage.

Entertainment for kids was good. Good was terrible, needs lots of work.

The only problem I had was not being able to download my boarding passes prior to arriving at the airport. Everything else was perfect.

If I had blood clots, that window seat would've killed me for certain.

They ran out of food and were offering random food to passengers.

Short staffs, I ask stewardess to bring me cognac twice during dinner but they didn't bring it!

I had high expectations but met with a below average experience. I hope the Airline will take a notice and improve.

I've stomach problems after 2 hours of flight, Iris, the flight purser not only did her best to make me feel comfortable, she went above and beyond providing pain relievers medicines and ointment. She look and found a doctor passenger on the flight to provide advise. She even report on ground staffs about my condition and provide wheelchair upon arrival. Kudos to her and Cathay Pacific!