£276 Find Cheap Flights from Japan to Manchester

Two hours delayed departure ! Lost one of our luggage! Two days later found the luggage, again waiting for more than two hours to get the lost luggage because locked at other airline office.

Hainan Airlines was amongst the best. It's sad to see her becoming just mediocre. I recommended her as outstanding. I won't recommend her again.

Such amazing service! Wonderful flight attendants who actually care about the passengers and go out of their way to make our journey easier!!

They asked how much cash i have . I said no cash they said bring cash from atm . Why they even care about my cash.

Flight was scheduled to depart at 1210 hrs. It was delayed 1 hour 20 minutes (maybe for air traffic control reasons). The seats were worn out and very uncomfortable. Lunch was typical for airline. Flight free were friendly.

Very friendly and accommodating staff. Food was great. Lots of movies and tv shows to choose from. Highly recommend.

Close to excellent. The only problem is when I try to charge my phone on the USB in front of my seat, the battery level is decreasing rather than increasing. Why?

The lead business class attendant was excellent. Made a point of greeting you and knowing your name by the time you leave.

A lot of things Never flying with this airline again Had an emergency landing

Boarding at the airport was not well managed. Otherwise, had a good flight sitting in the first row (which I paid for). Crew was pretty friendly, and flight was smooth.

Great. Efficient boarding process with the face recognition. Plenty of cabin space for luggage.

Entertainment for kids was good. Good was terrible, needs lots of work.

The only problem I had was not being able to download my boarding passes prior to arriving at the airport. Everything else was perfect.

If I had blood clots, that window seat would've killed me for certain.

They ran out of food and were offering random food to passengers.